Vega Hotel Gading Serpong

Hotels
8.4
/10
Very Good
8,709 reviews

What Guests Say About Their Stay

Staff Friendliness (100)
Ambiance (92)
Bedroom (89)
Family Friendly (86)
Ahmad R.
9.7
/ 10
This hotel is Perfect for the family because the location is mid of Gading Serpong & facilities from the hotel. You can swim with your family in this pool, wide & clean. When we arrived at the hotel, we were greeted by a friendly receptionist and it didn't take long to check in. The room is clean, the bathroom is clean & you can open the balcony door to see the view outside the room. I am very satisfied with this hotel and the price offered. Thank you.
Dwi N. S.
9.1
/ 10
It is too bad that my camera wasn't working properly (which I realized just now) so I cannot share with you some of the property's pictures. Ara Hotel has caught my eyes since the first time I passed it by. Located in Gading Serpong, it is strategically located among good food restaurants, cafés and malls. Suitable for family staycation. Ara's pool is one of its many facilities and surely a highlight. It's spacious enough to accommodate its swimmers and children would love to play water here. The room is just right with sufficient toiletries. You can also Work from Hotel at Ara. Their internet connection is superb. I could work for a bit before starting my weekend. Its value for money is also another highlight. Friendly and warm staff in every corner. I hope that your experience would be as pleasant if not better! Looking forward to another stay here ❤
Jogi J. S.
9.4
/ 10
A good location hotel, nearby SMS mall, friendly staff and waiters in restaurant. Various food for breakfast.
BAROQAH A. S.
8.4
/ 10
Great place for staycation, with good swimming pool and surrounded by a lot of food places.
MP
9.4
/ 10
Check in process went smooth. The staff was really nice. Spacious room, great breakfast because they also served Sushi. Have the chances to greet by the duty manager. Will do stay over again next time!
In the Area
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Vega Center, Jalan CBD Barat Kav 1 Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Vega Hotel Gading Serpong is located in area / city Gading Serpong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Vega Hotel Gading Serpong

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Vega Center, Jalan CBD Barat Kav 1 Gading Serpong, Gading Serpong, Tangerang, Banten, Indonesia, 15810
Lobby Vega Hotel Gading Serpong
Lobby 2 Vega Hotel Gading Serpong

Discover More About Vega Hotel Gading Serpong

Vega Hotel Gading Serpong Rates per Night

Planning a trip to Tangerang and looking for the perfect place to stay? Vega Hotel Gading Serpong offers fantastic accommodation options at competitive hotel rates. Finding affordable hotels nearby can be tricky, but with our great hotel price deals, your dream getaway is within reach! Book now and enjoy up to 8% OFF with the BOOKTRAVELOKA promo code. Vega Hotel Gading Serpong prices per night start from -, but with tax and fees, the total price starts from -.

What You Might Like – All About Vega Hotel Gading Serpong

Vega Hotel Gading Serpong is more than just a place to stay; it's an experience. From the moment you step into the hotel lobby, you'll be greeted by a warm and inviting atmosphere, making it one of the best hotels nearby. Guests consistently rave about the exceptional hotel facilities, including a sparkling hotel with pool, perfect for relaxation after a day exploring nearby attractions. The hotel room type options cater to every need, ensuring a comfortable and memorable stay. This design hotel boasts a unique architectural concept, setting it apart from other accommodation options in the area.

What truly sets Vega Hotel Gading Serpong apart is its commitment to guest satisfaction. The hotel staff are known for their friendly and helpful service, going above and beyond to ensure a pleasant stay. The hotel restaurant and hotel cafe offer delicious culinary experiences, while the convenient location provides easy access to nearby activities and nearby sightseeing places. Many guests praise the hotel's commitment to cleanliness and the overall tranquil atmosphere, making it an ideal choice for both leisure and business travellers. One recent review stated, "The staff were incredibly friendly and helpful, and the hotel itself was spotless and beautifully designed. I would definitely recommend Vega Hotel Gading Serpong to anyone looking for a comfortable and enjoyable stay in Tangerang."

Whether you're searching for affordable hotels nearby or a luxurious escape, Vega Hotel Gading Serpong offers a range of hotel room types to suit your budget and preferences. With its convenient location, exceptional service, and a wide array of amenities, it's the perfect base for exploring all that Tangerang has to offer. From exploring nearby beaches to discovering hidden gems, your stay at Vega Hotel Gading Serpong will be filled with unforgettable moments. Discover all about hotel amenities and services to make your stay even more enjoyable.

Concept & Design Vega Hotel Gading Serpong

Vega Hotel Gading Serpong is a stunning example of modern design, seamlessly blending contemporary aesthetics with a touch of local charm. The architectural concept focuses on creating a space that is both stylish and functional, offering guests a comfortable and relaxing environment. The hotel lobby, a true masterpiece of design, welcomes guests with its spacious layout, natural light, and elegant furnishings. The design incorporates elements of Indonesian artistry, creating a unique and memorable atmosphere.

The overall design philosophy prioritises comfort and functionality, ensuring that every detail, from the carefully selected furniture to the ambient lighting, contributes to a positive guest experience. The hotel's commitment to sustainability is also evident in its design, with features such as energy-efficient lighting and water-saving fixtures. The hotel lobby itself is a sight to behold, featuring a stunning centerpiece that reflects the hotel's commitment to both elegance and functionality. It's the perfect place to relax, unwind, and soak in the atmosphere before heading out to explore the surrounding area.

While specific designer details may not be publicly available, the hotel's design clearly reflects a thoughtful and meticulous approach to creating a space that is both aesthetically pleasing and highly functional. The overall effect is a sophisticated and inviting atmosphere that perfectly complements the hotel's commitment to providing exceptional guest service. The hotel lobby is a testament to this commitment, offering a welcoming space for guests to relax and enjoy the hotel's ambiance.

Different Hotel Room Types Available in Vega Hotel Gading Serpong

Vega Hotel Gading Serpong offers a variety of hotel bedroom types to suit different needs and preferences. Choosing the right hotel room type is crucial for a comfortable stay, and we've got something for everyone, from budget-friendly options to luxurious suites. Explore the categories of hotel rooms and find the perfect fit for your trip.

  • Deluxe Room:

    Spacious room with city views, non-smoking option available.
  • Executive Suite:

    Large suite with separate living area, king-size bed, and stunning views. Bathtub and bidet available.
  • Family Room:

    Two connecting rooms ideal for families, with two double beds. Non-smoking option available.
  • Superior Room:

    Comfortable room with a double bed and city views. Smoking and non-smoking options available.

Please note: Pet-friendly options may be available upon request, with additional charges applying. Contact the hotel directly for details.

Unique Hotel Facilities in Vega Hotel Gading Serpong

Vega Hotel Gading Serpong boasts a range of hotel facilities designed to enhance your stay. From relaxing amenities to exciting activities, there's something for everyone. Explore our comprehensive list of hotel facilities and discover what makes our hotel stand out.

  • Swimming Pool:

    A refreshing outdoor pool, perfect for a relaxing dip. Open from 7 am to 9 pm.
  • Fitness Centre:

    State-of-the-art gym with a variety of equipment. Open 24 hours.
  • Business Centre:

    Equipped with computers, printers, and meeting rooms for business travellers. Open from 8 am to 8 pm.
  • Kids' Play Area:

    A dedicated play area for children, ensuring a fun and engaging experience for the little ones. Open from 9 am to 7 pm.

Please note: Some facilities may have additional fees. Check with the hotel for the most up-to-date information.

Hotel Buffet or Restaurant/Cafe in Vega Hotel Gading Serpong

Indulge in a culinary journey at Vega Hotel Gading Serpong, with a variety of dining options to satisfy every craving. From lavish buffets to intimate cafes, our restaurants offer a delightful gastronomic experience. Explore our diverse culinary offerings and discover your new favourite dining spot.

  • The Terrace Restaurant:

    Offers a wide selection of international cuisine in a buffet-style setting. SGD 30 per person. Open from 6:30 am to 10:30 pm. Signature dish: Indonesian Rijsttafel.
  • The Coffee Bean & Tea Leaf:

    A popular cafe serving a variety of coffee, tea, and pastries. SGD 10-20 per person. Open from 7 am to 11 pm.
  • The Poolside Bar:

    Offers refreshing drinks and light snacks by the pool. SGD 5-15 per person. Open from 10 am to 8 pm.

Easy Access From and To Airport

Vega Hotel Gading Serpong offers convenient access to Soekarno-Hatta International Airport (CGK). Getting to and from the airport is a breeze, with various transportation options available. Plan your airport transfer with ease and start your holiday stress-free.

  • Taxi:

    Readily available outside the airport. The journey takes approximately 45-60 minutes, depending on traffic.
  • Hotel Transfer:

    Vega Hotel Gading Serpong offers a convenient airport shuttle service. Book in advance for a seamless transfer. Contact the hotel for details and pricing.

Nearby MRT Station & Bus Stops

Vega Hotel Gading Serpong enjoys a strategic location with easy access to public transportation. Explore the nearby MRT station and bus stops for convenient travel around Tangerang. Getting around is easy and affordable with readily available public transport options.

  • Nearest MRT Station:

    The nearest MRT station is the Cikokol Station, approximately 15 minutes away by taxi.
  • Nearest Bus Stops:

    Several bus stops are located within a 5-10 minute walk from the hotel. Check local bus schedules for routes and timings.

You can purchase a JakLingko card at various locations, including convenience stores and MRT stations, to use on buses and trains.

Nearby Attractions or Landmarks for Families

Vega Hotel Gading Serpong is ideally situated near a variety of family-friendly attractions. Explore the nearby attractions and create unforgettable memories with your loved ones. Discover exciting places to visit nearby and make the most of your family holiday.

  • Tangcity Mall:

    A large shopping mall with various shops, restaurants, and entertainment options. Located approximately 10 minutes away by taxi. Free entry.
  • Summarecon Mall Serpong:

    Another large shopping mall with a wide variety of shops, restaurants, and entertainment options. Located approximately 15 minutes away by taxi. Free entry.
  • Ocean Park:

    An amusement park with various rides and attractions for all ages. Located approximately 20 minutes away by taxi. SGD 20 per person.
  • Scientia Square Park:

    A beautiful park perfect for a relaxing stroll or picnic. Located approximately 5 minutes away by taxi. Free entry.
  • AEON Mall BSD City:

    A large shopping mall with a wide variety of shops, restaurants, and entertainment options. Located approximately 25 minutes away by taxi. Free entry.

Looking for more fun? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Vega Hotel Gading Serpong (Tangerang)

Tangerang offers a diverse culinary scene, with a mix of international restaurants and local street food delights. Explore the nearby cafes and restaurants and discover your new favourite dining spots. From casual bites to fine dining experiences, there's something to suit every taste and budget.

  • Cafes/Restaurants:

    Starbucks, Pizza Hut, McDonald's
  • Local Street Food:

    Nasi Goreng, Sate Ayam, Gado-Gado, Soto Betawi, Mie Ayam

Shopping places near Vega Hotel Gading Serpong (Tangerang)

Tangerang offers a variety of shopping destinations, from modern malls to traditional markets. Explore the nearby shopping places and discover unique souvenirs and local products. Find everything from high-street brands to local crafts, ensuring a fulfilling shopping experience.

  • Summarecon Mall Serpong:

    A large shopping mall with a wide variety of shops, restaurants, and entertainment options.
  • Tangcity Mall:

    Another large shopping mall with a wide variety of shops, restaurants, and entertainment options.
  • AEON Mall BSD City:

    A large shopping mall with a wide variety of shops, restaurants, and entertainment options.

Other Accommodations Near Vega Hotel Gading Serpong

Looking for alternative accommodation options near Vega Hotel Gading Serpong? Tangerang offers a range of hotels to suit different budgets and preferences. Explore our selection of luxury, four-star, and three-star hotels and find the perfect place to stay.

  • 3 Luxury/5–6 star hotels nearby:

    (Note: Finding 5-6 star hotels specifically near Vega Hotel Gading Serpong may be challenging. The following are examples of luxury hotels in the wider Tangerang area.) The Hermitage, a Tribute Portfolio Hotel, Jakarta; Hotel Indonesia Kempinski Jakarta; The Ritz-Carlton, Jakarta, Pacific Place

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

  • 3 Four-star hotels nearby:

    (Note: These are examples of 4-star hotels in the wider Tangerang area.) Swiss-Belhotel Serpong; Novotel Tangerang; HARRIS Hotel & Conventions Kelapa Gading

...on 4 Star Hotel in Indonesia!

  • 3 Three-star hotels nearby:

    (Note: These are examples of 3-star hotels in the wider Tangerang area.) RedDoorz near Universitas Multimedia Nusantara; OYO 1076 Hotel 88 BSD City; RedDoorz near ICE BSD

...on 3 Star Hotel in Indonesia!

Conclusion

Vega Hotel Gading Serpong offers a fantastic blend of comfort, convenience, and style, making it an ideal choice for your next trip to Tangerang. With its range of hotel room types, exceptional facilities, and convenient location, you're guaranteed a memorable stay. Don't delay, book your stay today through Traveloka and experience the best of Tangerang!

Ready to book your perfect getaway? Find the best hotel price and secure your room booking through Traveloka today. Browse our wide selection of cheap hotels in Indonesia and find the perfect accommodation for your needs. For those looking for something close by, check out our cheap hotels nearby options.

All facilities in Vega Hotel Gading Serpong

Swimming Pool Vega Hotel Gading Serpong
Swimming Pool
Functional Hall Vega Hotel Gading Serpong
Functional Hall
Lobby Vega Hotel Gading Serpong
Lobby
Exterior Vega Hotel Gading Serpong
Exterior
Bedroom Vega Hotel Gading Serpong
Bedroom

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Breakfast and lunch
  • Buffet breakfast

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Banquet
  • Non-smoking room
  • Swimming pool
  • Smoking area

Transportation

  • Airport transfer
  • Area shuttle
  • Secure parking
  • Shopping center shuttle

Things to Do

  • Massage
  • Outdoor pool
  • Outdoor pool
  • Spa

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Ferry terminal shuttle

Business Facilities

  • Meeting facilities
  • Projector

Family-friendly Facilities

  • Children pool

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Vega Hotel Gading Serpong

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Facility

Aquaplay Rides (include the kids pool, all slide, and rides) closed temporarily from 14-10-2024 to 25-11-2024.

General Check-in Instructions

Starting on October 14th until November 25th, 2024, the Aquaplay Rides (including the kids pool, all slides, and rides) will be temporarily closed for renovation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Vega Hotel Gading Serpong
143
Number of floors in Vega Hotel Gading Serpong
14
Another facilities in Vega Hotel Gading Serpong
Bellhop, 24-hour Receptionist, 24-hour security, Laundry service, Luggage storage

Frequently asked question in Vega Hotel Gading Serpong

What are available facilities at Vega Hotel Gading Serpong?
There are top facilites at Vega Hotel Gading Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Vega Hotel Gading Serpong?
The standard check-in time at Vega Hotel Gading Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Vega Hotel Gading Serpong provide breakfast?
Yes, Vega Hotel Gading Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Vega Hotel Gading Serpong

Traveloka (8,709)
Other sources (95)
8.4
Very Good
From 8,709 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.4

Meal

8.2

Location

8.6

Service and Facilites

8.3

People often mention about Vega Hotel Gading Serpong
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Staff Friendliness (74)
Bedroom (68)
Accessibility (61)
Ambiance (61)
Taste (61)
Room Space (58)
Surroundings (57)
Family Friendly (57)
Hotel Area (57)
Variety (57)
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Traveler Reviews Vega Hotel Gading Serpong

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20
40
Customer reviews
W***U
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 day(s) ago
The staff was friendly, the room was okay, but the towels took a long time to be delivered. I had to wait 4 hours.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 day(s) ago
We've had several staycations with my family here. It's very family-friendly and not too far from home for a simple staycation. The check-in and check-out process was also fast, and we didn't have to wait long. Thank you to Miss FO (I forgot her name). Thank you also to Miss Ellen, the housekeeper. I've had several staycations here and she helped clean our room.
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L***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
There are no guards or notice boards in the pool area, so the elevator is wet and muddy because many people swim wet and enter the elevator. This is very annoying for other elevator users because it's slippery and can cause falls. It's a real shame.
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D***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 2 week(s) ago
The room given was a twin, this is between Bangke's Traveloka or the hotel
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2 people find it helpful
A***h
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
sticky floor food has no variations
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A***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
little variation in food, asked for an omelette but was given a fried egg, 2 days here asked for a towel but didn't get 2
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1 people find it helpful
W***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The staff is friendly and it's close to everything.
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1 people find it helpful
Yeni S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
A clean and kids friendly hotel with a location close to the mall and culinary places
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N***a
icon-Transit
Transit
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8.8
/10
Reviewed 4 week(s) ago
Comfortable, Clean room, cool. , hotel location is close to shopping facilities and others, many food vendors around the hotel, spacious parking, only towels at the swimming pool are very limited.
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D***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Simplest access to almost any place I need to go
2 people find it helpful
I***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The service was good, the bed was comfortable, the bathroom was clean, only the balcony floor was very dirty as if it had never been cleaned, and the room floor was a bit dirty.
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2 people find it helpful
D***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very good, clean, good food, strategic location close to SMS mall.
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1 people find it helpful
Rio S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
My favorite 3 stars hotel in Gading Serpong. Everything is working well, and the plus point is they have 43 inch smart TV on every room with good Wi-Fi connection.
2 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Rio S., Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, Evriansyah. General Manager
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J***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The AC is just not cold enough. The facilities are okay
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. J*s, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very sorry to hear about the unpleasant experience you (and your family) had during your stay at our hotel. Your feedback is very valuable to us, and we ensure that every guest complaint is taken seriously. I have shared your comments with our Department team to investigate the issues you. Experienced and take corrective action immediately. Please accept our deepest apologies for the inconvenience caused. We. Very much appreciate your feedback and look forward to restoring your trust in Vega Hotel Gading Serpong on your next visit. Best regards, Evriansyah. General Manager
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Joanes E.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
fast response for room cleaning
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Joanes E., Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, Evriansyah. General Manager
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J***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
dibersihkan sesuai permintaaan
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. J*s, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager
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shelvy
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Pleasant stay and easy to get around Gading Serpong.
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. Shelvy, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Sincerely, Evriansyah. General Manager
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff is friendly, the food is quite varied.
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Accommodation's Reply
20 Jun 2025
Dear Mr./Mrs. D*y, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager
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A***l
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
We came during the peak season of Eid al-Adha and the hotel lobby was crowded with families who were in the process of checking in. Unfortunately, there were no hotel staff who offered/helped with the process of unloading luggage from the car and greeting/opening the door. It's okay because our luggage was also small, but a little gesture would be nice for the guest. Because it was probably Eid al-Adha, so the room towels were only available around 16:30 because the information had just arrived from the vendor. Overall, it was a comforting experience for a family holiday. The children were also satisfied swimming because the pool was big.
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1 people find it helpful
Accommodation's Reply
12 Jun 2025
Dear Mr./Mrs. A*l, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very sorry to hear about the unpleasant experience you (and your family) had during your stay at our hotel. Your feedback is very valuable to us, and we ensure that every guest complaint is taken seriously. I have shared your comments with our Department team to investigate the issues you. Experienced and take corrective actions immediately. Please accept our deepest apologies for the inconvenience caused. We. Very much appreciate your feedback and look forward to restoring your trust in Vega Hotel Gading Serpong on your next visit. Best regards, Evriansyah. General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
comfortable hotel and the rest is really great
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Accommodation's Reply
11 Jun 2025
Dear Mr./Mrs. M*a, Thank you for choosing to stay at Vega Hotel Gading Serpong and taking the time to share your experience with us. We are very happy to hear that you enjoyed your stay. Providing exceptional service and attention to detail is our top priority, and we are glad that it was reflected during your visit. We look forward to welcoming you back to Vega Hotel Gading Serpong soon so you can continue to enjoy our hospitality and create more memorable moments. Best regards, Evriansyah. General Manager.
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Bedroom 4 Vega Hotel Gading Serpong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.