Wyndham Opi Hotel Palembang

Hotels
8.5
/10
Very Good
7,583 reviews

What Guests Say About Their Stay

Ambiance (175)
Staff Friendliness (170)
Bedroom (163)
Variety (163)
Dewi s. f.
10.0
/ 10
Nice hotel, has a lot of menus’ breakfast, strategic location, and good facilities
Ririe v.
9.1
/ 10
the room is nice, and have a good facilities. Super nice staffs. Delicious breakfast and welcome snack. Must come for next vocation.
Tommy A.
9.7
/ 10
The hotel is perfect. The facilities and the food are awesome, there are so much choices for breakfast, and the staff are very kind and helpful. A lot of transportation options to get there. Lastly, the price is very reasonable. I will stay there again in the future.
In the Area
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Komplek Opi Mall, Jl. Gubernur H.A. Bastari, Sungai Kedukan, Rambutan, Plaju, Palembang, Sumatera Selatan, Indonesia, 30967

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Wyndham Opi Hotel Palembang is a good choice when you are visiting Plaju. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Wyndham Opi Hotel Palembang

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Komplek Opi Mall, Jl. Gubernur H.A. Bastari, Sungai Kedukan, Rambutan, Plaju, Palembang, Sumatera Selatan, Indonesia, 30967
Lobby Wyndham Opi Hotel Palembang
Exterior 2 Wyndham Opi Hotel Palembang

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Wyndham Opi Hotel Palembang Rates per Night

Wyndham Opi Hotel Palembang room rates start from ₱450,000 before tax per night, which becomes ₱500,000 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Wyndham Opi Hotel Palembang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Wyndham Opi Hotel Palembang Location & Address

Wyndham Opi Hotel Palembang is located at Komplek Opi Mall, Jl. Gubernur H.A. Bastari, Sungai Kedukan, Rambutan, Plaju, Palembang, Sumatra Selatan, Indonesia, 30967. It's situated in the Palembang area of Indonesia, known for its proximity to the Jakabaring Sport City and OPI Mall. The hotel is approximately 10 km from the city center.

How to go to Wyndham Opi Hotel Palembang from Airport

Getting from Sultan Mahmud Badaruddin II International Airport to Wyndham Opi Hotel Palembang is relatively straightforward. Several options are available, depending on your budget and preference. Here's a breakdown of how to make the hotel transfer:

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most direct option, taking approximately 30-45 minutes, depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are a convenient option. You can book a ride through the app upon arrival. This is often cheaper than a regular taxi.
  • Airport Bus (Most Affordable):

    TransMusi operates airport buses that connect the airport to various points in Palembang. You'll need to check the route and schedule to see if it stops near the hotel or a convenient transfer point.

Tips:

For the most convenient route, consider using a ride hailing service. It offers a balance of cost and convenience, and you can track your ride in real-time.

Wyndham Opi Hotel Palembang Reviews & Summary

Looking for all about hotel Wyndham Opi Hotel Palembang? This hotel consistently receives positive hotel reviews for its excellent location, comfortable accommodations, and friendly service. Guests particularly appreciate its proximity to the Jakabaring Sport City, making it ideal for those attending events or competitions.

One of the standout features of Wyndham Opi Hotel Palembang is its spacious rooms and well-maintained facilities. The hotel also boasts a lovely swimming pool and a variety of dining options. Here's what one satisfied guest had to say: "The staff were incredibly helpful and the location was perfect for our needs. We would definitely stay here again!"

Wyndham Opi Hotel Palembang Room Types Available

Choosing the right hotel room type can significantly enhance your stay. Wyndham Opi Hotel Palembang offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a look at the different hotel bedroom types available:

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Non-smoking options are available.
  • Executive Room:

    Slightly larger than the Deluxe Rooms, these rooms often include additional amenities.
  • Junior Suite:

    These suites provide more space and a separate living area.
  • Family Suite:

    Ideal for families, these suites offer ample space and may include multiple bedrooms.

Please note that Wyndham Opi Hotel Palembang is not a pet-friendly hotel.

Hotel Facilities in Wyndham Opi Hotel Palembang

Hotel amenities can make or break a trip. Wyndham Opi Hotel Palembang offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. Here's a list of what you can expect:

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 9:00 PM.
  • Fitness Center:

    Stay active during your stay with access to the hotel's fitness center. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Business Center:

    Stay connected and productive with access to the hotel's business center.

Hotel Buffet or Restaurant/Cafe in Wyndham Opi Hotel Palembang

A great hotel buffet or restaurant can be a highlight of your trip. Wyndham Opi Hotel Palembang offers several hotel restaurant and cafe options to satisfy your culinary cravings. Here's a breakdown:

  • Citra Rasa Restaurant:

    This restaurant serves a variety of Indonesian and international dishes. The hotel buffet breakfast is served here daily. Price per person: SGD 25. Opening hours: 6:00 AM to 10:00 PM.
  • The Lounge:

    Enjoy light snacks, coffee, and cocktails in a relaxed setting. Opening hours: 10:00 AM to 11:00 PM.

Citra Rasa Restaurant is known for its signature dish, Pempek Palembang, a local delicacy.

Wyndham Opi Hotel Palembang Airport pickups and How to Book

Looking for hotels with airport shuttle services? Wyndham Opi Hotel Palembang offers a convenient hotel to airport transfer service for its guests. To book an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details and estimated arrival time.

Nearby MRT Station & Bus Stops

Navigating Palembang using public transport is relatively easy. Here's information on nearby MRT station and bus stops nearby Wyndham Opi Hotel Palembang:

  • LRT OPI Station:

    This is the nearest LRT station, located approximately 1 km from the hotel.
  • TransMusi Bus Stop:

    Several TransMusi bus stops are located along Jalan Gubernur H.A Bastari, within walking distance of the hotel.

To use the TransMusi bus service, you'll need a TransMusi card, which can be purchased and topped up at designated kiosks and stations.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Palembang offers a variety of nearby places to go that are perfect for families and kids. Here are some things to see nearby:

  • Jakabaring Sport City (0.5 km):

    Explore the vast sports complex, including the Gelora Sriwijaya Stadium. Free entry.
  • OPI Mall (1 km):

    Enjoy shopping, dining, and entertainment at this popular mall. Free entry.
  • Kambang Iwak Family Park (12 km):

    A beautiful park with a lake, perfect for a relaxing stroll or picnic. Free entry.
  • Museum Sultan Mahmud Badaruddin II (10 km):

    Learn about the history and culture of Palembang at this museum. Entry fee: SGD 2.
  • Al-Qur'an Al-Akbar (15 km):

    Visit this unique Quran carved on wood panels. Entry fee: SGD 3.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Wyndham Opi Hotel Palembang (Palembang)

Exploring the local culinary scene is a must when visiting Palembang. Here's a guide to nearby dining options, from cafes and restaurants to local street food:

Cafes/Restaurants:

  • Excelso Coffee:

    Enjoy a variety of coffee drinks and light meals.
  • Pizza Hut:

    A familiar option for pizza lovers.
  • Marugame Udon:

    A popular spot for Japanese udon noodles.

Local Street Food:

  • Pempek:

    Palembang's signature dish, made from fish and tapioca flour.
  • Mie Celor:

    A noodle dish with a rich coconut milk-based gravy.
  • Martabak HAR:

    A savory pancake filled with eggs, meat, and vegetables.
  • Nasi Goreng:

    Indonesian fried rice.
  • Sate:

    Grilled meat skewers served with peanut sauce.

Shopping places near Wyndham Opi Hotel Palembang (Palembang)

Looking for some retail therapy? Palembang offers a variety of nearby shopping destinations, from malls to local markets. Here are some options:

  • OPI Mall:

    Located near the hotel, this mall offers a wide range of shops, restaurants, and entertainment options.
  • Palembang Square Mall:

    A large shopping mall with a variety of international and local brands.
  • Transmart Palembang City Center:

    A hypermarket with a department store and entertainment facilities.

Other Places to Stay Near Wyndham Opi Hotel Palembang

If Wyndham Opi Hotel Palembang is fully booked or you're looking for alternative accommodations, here are some other options in Palembang:

Luxury/5–6 star hotels nearby:

  • The Zuri Hotel Palembang:

    A luxurious hotel with excellent facilities.
  • Aryaduta Palembang:

    Offers elegant rooms and a central location.
  • Novotel Palembang Hotel & Residence:

    Combines hotel rooms with serviced apartments.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-star hotels nearby:

  • ASTON Palembang Hotel & Conference Center:

    A popular choice with comfortable rooms and a good location.
  • Beston Hotel Palembang:

    Offers modern accommodations and a range of amenities.
  • Harper Hotel Palembang:

    Features stylish rooms and a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-star hotels nearby:

  • Rio City Hotel Palembang:

    A budget-friendly option with clean and comfortable rooms.
  • Hotel Swarna Dwipa Palembang:

    Offers a convenient location and basic amenities.
  • Batiqa Hotel Palembang:

    Features modern rooms and a restaurant.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Palembang doesn't have to be a hassle. With its convenient location, comfortable accommodations, and excellent facilities, Wyndham Opi Hotel Palembang is a great choice for both business and leisure travellers. Hotel availability can vary, especially during peak season, so it's always best to book in advance.

Ready to plan your trip? Make your hotel reservations through Traveloka for the best deals and a seamless booking experience. Whether you're looking for a luxurious stay or a budget-friendly option, Traveloka has something for everyone. Don't delay, book your room booking today!

Explore more options and book cheap hotels in Indonesia or find cheap hotels nearby on Traveloka.

All facilities in Wyndham Opi Hotel Palembang

Swimming Pool Wyndham Opi Hotel Palembang
Swimming Pool
Fitness Center Wyndham Opi Hotel Palembang
Fitness Center
Functional Hall Wyndham Opi Hotel Palembang
Functional Hall
Lobby Wyndham Opi Hotel Palembang
Lobby
Accommodation Services Wyndham Opi Hotel Palembang
Accommodation Services

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Sauna

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Shops
  • Supermarket

Sports and Recreations

  • Billiard
  • Darts
  • Fitness center

Transportation

  • Airport transfer
  • Car rental

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Connectivity

  • WiFi in public area (surcharge)

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Wyndham Opi Hotel Palembang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Wyndham Opi Hotel Palembang
257
Number of floors in Wyndham Opi Hotel Palembang
18
Another facilities in Wyndham Opi Hotel Palembang
Coffee shop, 24-hour room service, Breakfast restaurant, Room service, Safety deposit box

Frequently asked question in Wyndham Opi Hotel Palembang

What are available facilities at Wyndham Opi Hotel Palembang?
There are top facilites at Wyndham Opi Hotel Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Wyndham Opi Hotel Palembang?
The standard check-in time at Wyndham Opi Hotel Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Wyndham Opi Hotel Palembang provide breakfast?
Yes, Wyndham Opi Hotel Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Wyndham Opi Hotel Palembang

8.5
Very Good
From 7,563 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.6

Location

8.6

Service and Facilites

8.7

People often mention about Wyndham Opi Hotel Palembang
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Bedroom (141)
Ambiance (140)
Staff Friendliness (139)
Bathroom (131)
Variety (130)
Room Space (127)
Hotel Area (125)
Family Friendly (121)
Taste (114)
Surroundings (110)
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Traveler Reviews Wyndham Opi Hotel Palembang

Number of reviews per page
20
40
Customer reviews
L***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Thank you very much Wyndham Hotels
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Accommodation's Reply
08 Aug 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel. We always strive to maintain our “Count On Me Service” so that we can meet our guests’ expectations and satisfaction with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best regards, Wyndham Opi Hotel Palembang
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Achmad R. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 1 week(s) ago
Comfortable room Delicious food Friendly staff The only problem with the bathroom is that the water doesn't flow through the hole, so it pools in front of the bathroom door.
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08 Aug 2025
Dear Mr. Achmad R.P., Warmest greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding the comfortable room, the food that met your expectations and the friendliness of our staff. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best regards, Wyndham Opi Hotel Palembang
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B***a
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
Got free pempek but couldn't bring it to the room even though check in was after 7, while the maximum check out time was 9. It really wasn't convenient.
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3 people find it helpful
A***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
improve and maintain the service
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1 people find it helpful
Accommodation's Reply
08 Aug 2025
Dear Sir/Madam, Warmest greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel and thank you for your message to us to always improve and maintain our services. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best regards, Wyndham Opi Hotel Palembang
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jamal c.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's great, but to swim you have to rent a swimsuit. Or you have to bring your own clothes, there are also many rules. But it's okay.
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21 Jul 2025
Dear Mr. Jamal C, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, however, regarding the swimwear policy, it is indeed one of our main concerns for the comfort and safety of our guests while in the pool area. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best regards, Wyndham Opi Hotel Palembang
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b***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Clean, comfortable and the breakfast is delicious, appetizing.
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Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding the comfort, cleanliness, and breakfast that met your expectations. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best regards, Wyndham Opi Hotel Palembang
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Yuni V. y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel bintang 5 high recommended
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Accommodation's Reply
21 Jul 2025
Dear Ms. Yuni V. Y, Warmest greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel with your family, meeting your expectations and making your stay more enjoyable. We always strive to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best regards, Wyndham Opi Hotel Palembang
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Nopran D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Very comfortable, clean, neat, beautiful, charming.
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Accommodation's Reply
21 Jul 2025
Dear Mr. Nopran D, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very pleased to hear that you enjoyed your stay at our hotel, especially regarding the comfort, cleanliness, and several aspects that met your expectations, making your stay more enjoyable. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best regards, Wyndham Opi Hotel Palembang
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G***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 4 week(s) ago
for a price under 1 million, this room is spacious, clean, modern and the lobby is connected to the mall! It's just that the distance to the city is actually quite far... because this is my first time to PLB, so I don't know the location. But if I go to PLB again to relax and have nothing to do, I will come back again! The food is delicious, the breakfast is complete and the bf venue is spacious and luxurious
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Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding the affordable price, cleanliness and modern design, connecting door that makes it easy to access from the hotel to the mall, a complete breakfast variety that met your expectations. We always try our best to maintain "Count On Me Service" so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best regards, Wyndham Opi Hotel Palembang
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kedai B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 week(s) ago
Honestly, I'm a bit disappointed, it's an expensive 5-star hotel but the room facilities are behind 3-star hotels. The refrigerator is dead, the hot water isn't hot, it takes a long time to come out, the water isn't even hot, it's just warm, it doesn't feel like a nail. The amenities are incomplete, there's no small comb. The toilet glass next to the bed is dirty, the glass on the water kettle furniture is also dusty. I didn't get fried rice because it ran out even though it was only 8:30, so I only ate SM bread and a little chicken porridge. eh, when I was about to enter the elevator and go down to the lobby, there was a piece of trash in the elevator and there was something stuck on the edge of the elevator door, almost to the touch. Sorry, I won't stay here again. The advantage is there is a free SM candy floss welcome snack for children.
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Accommodation's Reply
08 Aug 2025
Dear Mr./Mrs. Kedai B, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We sincerely apologize for the inconvenience you experienced during your stay, including the malfunctioning refrigerator, inadequate hot water, inadequate amenities, less than ideal glass and furniture cleanliness, and the unpleasant incident in the elevator area. This is clearly far from the standard of service and cleanliness we strive for. Regarding the hot water supply, we may have experienced a slowdown at the time, and your feedback has been forwarded to the engineering and housekeeping teams for immediate and thorough follow-up. We also apologize for the limited variety of food at breakfast, especially the fried rice running out before breakfast time ended. We will re-evaluate this with the F&B team to ensure better food availability in the future. However, we are pleased to know that the welcome snack and cotton candy treats for the children made a positive impression during your stay. We greatly appreciate your review and feedback, as this helps us make improvements. We hope to have the opportunity to welcome you back in the future for an even better experience. Best regards, Wyndham Opi Hotel Palembang
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Pedro C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
I highly recommend this hotel. The staff is helpful, the rooms are modern, and the lobby area is very spacious. I will definitely be back.
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Mr. Pedro C, Warmest greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are delighted to hear that you enjoyed your stay at our hotel, especially regarding the modern room design, spacious lobby area, and our helpful staff who made your stay more memorable. We always strive to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best regards, Wyndham Opi Hotel Palembang
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R***Y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
the only minus was the check-in time
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Accommodation's Reply
21 Jul 2025
Dear Sir/Madam, Warmest greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We always strive to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. We apologize for the inconvenience during your stay regarding the problem during the check-in process, we are working to resolve the issue and ensure it does not happen again in the future. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best regards, Wyndham Opi Hotel Palembang
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j***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
The room is spacious even though I only booked a deluxe room. The aesthetics, especially the interior, really look luxurious. Very suitable for staying with family.
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very pleased to hear that you enjoyed your stay at our hotel, especially regarding the spacious Deluxe room size, the aesthetic interior with luxurious looks, and the impression that is suitable for staying with family, which adds to the more enjoyable experience of staying. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
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N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
pleasant atmosphere, clean room, complete facilities. the hotel location is close to the mall. the service is also friendly
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Accommodation's Reply
04 Jul 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding the pleasant atmosphere, maintained cleanliness, complete facilities, and strategic location of the hotel which is directly connected to Opi Mall, as well as the friendly service of our staff which makes the experience of staying with your family more memorable. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
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ayu a.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
Usually I review 5 stars but now I'm sad Wifi is very slow Hot water is not hot at all Even though you pay a lot to the hotel to enjoy hot shower facilities Eh, it's broken, they said all the rooms are broken, the central one is broken, so it should be fixed quickly, right?
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3 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Ms. Ayu A., Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We always strive to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. We apologize for the inconvenience you experienced during your stay, especially regarding the slow Wi-Fi connection and the hot water that was not working properly. Regarding the hot water, we apologize for the inaccurate information from our team. Based on our checks, the central hot water system was not actually damaged, but most likely there was a delay in the hot water supply in your room, as there were no similar reports from other guests at the same time. We really appreciate your feedback, and will use it as an evaluation to improve the quality of our service in the future. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel for a much better experience. Best regards, Wyndham Opi Hotel Palembang
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F***i
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
The first time I stayed at Wyndham All Good everything was good so I wanted to stay here again. But the second time was disappointing. Strangely the bathroom toilet often smelled of human waste. I called housekeeping twice but sometimes I could still smell it. I think there was a mistake in the pipe (room 926). And the hot water was not hot enough. I turned it all the way to the end but it was only warm. Needs maintenance The food is just ordinary. Not really delicious but not bad either. Standard The hotel staff are all friendly
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2 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear Ms. Ayu A, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We always try our best to maintain “Count On Me Service” so that we can meet the expectations and satisfaction of our guests with our products and services. We apologize for the inconvenience during your stay, especially regarding the unpleasant odor from the bathroom and the less than optimal hot water temperature. Your input is highly appreciated and we have forwarded it to the relevant team to be followed up and made technical improvements so that similar incidents do not happen again in the future. We also appreciate your input regarding the breakfast menu, and will continue to strive to improve the taste and variety of dishes for the satisfaction of all guests. We are pleased to hear that the friendliness of the staff remained a positive impression on you during your stay at our hotel. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel with a better experience. Best regards, Wyndham Opi Hotel Palembang
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A***A
icon-Leisure
Leisure
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8.2
/10
Reviewed 7 week(s) ago
The rules at the swimming pool for guests who want to bring food and drinks from outside are prohibited even though the food and drinks at the hotel are not appetizing for breakfast. Fitness must wear shoes even though they only want to wear them for their hands, not for running on the treadmill
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang as your place to stay. We always strive to provide the best service through “Count On Me Service” in order to meet the expectations and satisfaction of our guests. Regarding the rule prohibiting bringing food and drinks from outside to the pool area, this regulation is implemented to maintain cleanliness, safety, and comfort together. However, we also provide Sunrise & Sunset Carts in the pool area with a street food concept that serves a variety of delicious menu choices at affordable prices. For the use of shoes in the fitness area, this is indeed part of our standard procedure to maintain the safety and comfort of all visitors, even if only using tools in the hand area. We appreciate your understanding regarding this matter. We apologize for the inconvenience felt during your stay. Your input means a lot to us to continue to make improvements. Thank you for the review that has been given. We look forward to welcoming you back on another occasion. Best regards, Wyndham Opi Hotel Palembang
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T***Y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice, clean, comfortable, can access the mall, can bring family without any hassle, the food is also delicious.
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Accommodation's Reply
26 Jun 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for choosing Wyndham Opi Hotel Palembang. We are very happy to hear that you enjoyed your stay at our hotel, especially regarding the cleanliness and comfort, the connecting door access between the Lobby and Opi Mall, family friendly, and the taste of the food that met your expectations and your family's, making your stay more enjoyable. We always try our best to maintain "Count On Me Service" so that we can meet the expectations and satisfaction of our guests with our products and services. Thank you for your review, and we hope to have another opportunity to welcome you back to our hotel. Best Regards, Wyndham Opi Hotel Palembang
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T***e
icon-Staycation
Staycation
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9.4
/10
Reviewed 7 week(s) ago
Nice hotel that connects to the mall
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Accommodation's Reply
26 Jun 2025
Dear Our Valued Guest, Warmest Greetings from Wyndham Opi Hotel Palembang! Thanks for choosing Wyndham Opi Hotel Palembang I am very pleased to hear that you enjoyed your stay, especially the connecting door access between the Lobby and OPI Mall, which enhances the overall stay experience. We continually strive to uphold our "Count On Me Service" to meet our guests' expectations and ensure their complete satisfaction with our products and services. Thank you for your review. We hope to have the opportunity to welcome you again to our hotel. Kind Regards, Wyndham Opi Hotel Palembang
H***z
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
staff nyo cak who owns the city of plembang hahah (negak dado) maybe individuals, but unfortunately for a hotel of this class because during here already 2 staff who are not friendly, want to NGEGAS
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1 people find it helpful
Accommodation's Reply
26 Jun 2025
Dear Sir/Madam, Warm greetings from Wyndham Opi Hotel Palembang! Thank you for taking the time to share your review during your stay at Wyndham Opi Hotel Palembang. We sincerely apologize for the inconvenience you experienced regarding the attitude of some of our staff who were considered unfriendly and did not meet expectations. This is certainly not the standard of service that we apply, and we will immediately follow up on your input as evaluation and learning material for our team in the future, so that similar incidents do not happen again. We greatly appreciate your input in order to improve the quality of our services. We hope to be given the opportunity to welcome you back with much better service in the future. Best regards, Wyndham Opi Hotel Palembang
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Bedroom 4 Wyndham Opi Hotel Palembang

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