AC Hotel Firenze by Marriott

Hotels
8.6
/10
Very Good
790 reviews

What Guests Say About Their Stay

Rebekah

10.0
/ 10
It was not too bad. Close proximity to everything with transportation but a distance with walking.

Araum

10.0
/ 10
Overall, it was a great stay. The lobby was modern, spacious and nicely designed. The staff spoke English well. They were very polite and professional. The bed was stiff and comfortable. The room had very nice lighting. The location of the hotel is a bit out of the way, not a desirable view outside, but wonderful on the inside. However, there is a laundromat just a few minutes walk away. Bring a credit card and your own detergent. There was one brief adverse event I witnessed in the lobby with some guests who refused to pay their bill and ran out on the staff. But I would think that’s the kind of thing that wouldn’t happen very often. I checked in very late, yet their guest representative was able to let and check us in quite quickly. Overall, if you’re looking for a new, clean, brand hotel with plenty of hot water and space, you’ll like it. It’s a Marriott.

Maidely

10.0
/ 10
The hotel itself is beautiful and clean. Very modern. The staff in the lobby was very nice to us. But there was once employee who was significantly rude to us. It was 9 pm and I was getting ready to leave for dinner and somebody complained about me walking in heels inside the room. When the employee came to the room about the complaint he was extremely rude.
In the Area
See Map
Via Luciano Bausi, 5, Florence, Metropolitan City of Florence, Tuscany, Italy, 50144

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at AC Hotel Firenze by Marriott is a good choice when you are visiting Florence. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around AC Hotel Firenze by Marriott

Via Luciano Bausi, 5, Florence, Metropolitan City of Florence, Tuscany, Italy, 50144
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Lobby AC Hotel Firenze by Marriott
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General


In Florence (Santa Maria Novella)

Location


Located in Florence (Santa Maria Novella), AC Hotel Firenze by Marriott is within a 5-minute drive of Basilica of Santa Maria Novella and Piazza della Signoria. This hotel is 1.6 mi (2.6 km) from Pitti Palace and 2.3 mi (3.7 km) from Cathedral of Santa Maria del Fiore.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

The New Florence Opera House - 0.3 km / 0.2 mi
Leopolda Station Exhibition Center - 0.4 km / 0.3 mi
Arno River - 0.7 km / 0.4 mi
Cascine Park - 0.7 km / 0.4 mi
Piazza Ognissanti - 1.1 km / 0.7 mi
Fortezza da Basso - 1.3 km / 0.8 mi
Palazzo dei Congressi - 1.3 km / 0.8 mi
Via Faenza - 1.3 km / 0.8 mi
Basilica of Santa Maria Novella - 1.4 km / 0.8 mi
Palazzo degli Affari - 1.4 km / 0.9 mi
Piazza di Santa Maria Novella - 1.4 km / 0.9 mi
Visarno Arena - 1.5 km / 1 mi
Via de' Tornabuoni - 1.5 km / 1 mi
Strozzi Palace - 1.6 km / 1 mi
Medici Chapels - 1.6 km / 1 mi

The preferred airport for AC Hotel Firenze by Marriott is Florence Airport, Peretola (FLR) - 6 km / 3.7 mi

Facilities


Take advantage of recreation opportunities such as a health club or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities


Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Florence? This hotel has 3025 square feet (281 square meters) of space consisting of a conference center and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 118 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

All facilities in AC Hotel Firenze by Marriott

Bar, Cafe and Lounge AC Hotel Firenze by Marriott
Bar, Cafe and Lounge
Fitness Center AC Hotel Firenze by Marriott
Fitness Center
Functional Hall AC Hotel Firenze by Marriott
Functional Hall
Common Space AC Hotel Firenze by Marriott
Common Space
Lobby AC Hotel Firenze by Marriott
Lobby

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Things to Do

  • TV lounge
  • Health club
  • Garden
  • Library

General

  • Rooftop terrace
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast

Accessibilty

  • Accessible parking
  • Accessible path of travel

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in AC Hotel Firenze by Marriott

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 05:30
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 05:30 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at AC Hotel Firenze by Marriott
118
Number of floors in AC Hotel Firenze by Marriott
5
Another facilities in AC Hotel Firenze by Marriott
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in AC Hotel Firenze by Marriott

What are available facilities at AC Hotel Firenze by Marriott?
There are top facilites at AC Hotel Firenze by Marriott such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at AC Hotel Firenze by Marriott?
The standard check-in time at AC Hotel Firenze by Marriott is starting from 15:00 - 05:30 while the latest check-out time is at Before 12:00
Does AC Hotel Firenze by Marriott provide breakfast?
Yes, AC Hotel Firenze by Marriott provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of AC Hotel Firenze by Marriott
AC Hotel Firenze by Marriott has a 4.0-star rating.
How many floors does AC Hotel Firenze by Marriott have?
AC Hotel Firenze by Marriott has 5.
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More Reviews from Other Guests in AC Hotel Firenze by Marriott

8.6
Very Good
From 789 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

7.6

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews AC Hotel Firenze by Marriott

Number of reviews per page
20
40
Top reviews
Danilo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Not much to do around, the hotel should have a more inviting lobby, maybe happy hour. The lobby felt very empty.
Mohan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Hotel is nice, amenities are reasonable. Not the best location but reasonable for a transit hotel.
Ludwik
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I recently stayed at your hotel and wanted to share some observations and suggestions that could improve the overall guest experience. Safety Around the Building: I noticed some individuals loitering near the building entrance, which felt a bit uncomfortable. There were security staff inside, but it might be more effective to have them patrol outside periodically, especially near entrances and exits. Parkade Conditions: While I understand the parking facility may not be directly owned by the hotel, many guests use it. The lighting is quite dim, and the elevators were not working during my stay. It would go a long way in making guests feel more valued and safe if hotel security could occasionally patrol the area or if the hotel could collaborate with the parkade operator to improve conditions. Executive Lounge Experience: The executive lounge was underwhelming. It felt more like a cafeteria with limited food and beverage options and basic seating. A more premium experience in line with the "executive" label would be appreciated—perhaps better seating, a more refined layout, and an expanded selection. I hope you’ll consider these suggestions as opportunities to enhance guest comfort and satisfaction.
Read More
Rebekah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was not too bad. Close proximity to everything with transportation but a distance with walking.
FRANCIS
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

AC was decent. Breakfast was ok. Ubers and taxis kill
Araum
icon-with Partner
with Partner
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Overall, it was a great stay. The lobby was modern, spacious and nicely designed. The staff spoke English well. They were very polite and professional. The bed was stiff and comfortable. The room had very nice lighting. The location of the hotel is a bit out of the way, not a desirable view outside, but wonderful on the inside. However, there is a laundromat just a few minutes walk away. Bring a credit card and your own detergent. There was one brief adverse event I witnessed in the lobby with some guests who refused to pay their bill and ran out on the staff. But I would think that’s the kind of thing that wouldn’t happen very often. I checked in very late, yet their guest representative was able to let and check us in quite quickly. Overall, if you’re looking for a new, clean, brand hotel with plenty of hot water and space, you’ll like it. It’s a Marriott.
Read More
Francisco
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

nice hotel
Jim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Location is out of the core which made it quiet, and we felt safe walking around. But taxis added to the overall cost of our stay - anywhere from €15 to €20 each way. Front desk staff were SO AWESOME! Upon arrival, Andrea took time to recommend wonderful places in town to visit, and another fella (we didn’t get his name) always greeted us warmly saying our room number. Our room attendant was super friendly and accommodating with extra towels, etc. Room was really clean and comfortable. Air conditioning was great! Shampoo was awful - like stinky baby shampoo.
Read More
Nse-Obung
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

The hotel was nice but walls are so thin I
Alejandro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Looks almost new. Staff is excellent!!
Mufaddal
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Check in process was very smooth and ample parking in the basement
Laura Elena
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great place
Maidely
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

The hotel itself is beautiful and clean. Very modern. The staff in the lobby was very nice to us. But there was once employee who was significantly rude to us. It was 9 pm and I was getting ready to leave for dinner and somebody complained about me walking in heels inside the room. When the employee came to the room about the complaint he was extremely rude.
Read More
Kim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Hotel is awesome as a place to stay near the airport for an early morning flight. Which is what we did. It was perfecto!!!
mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

It seems that ever since Marriott bought Sheraton that the maintenance of the properties has declined. The bed sheets had holes in them as did the bath towels. There was no Kleenex dispenser, only a tiny packet. The hair conditioner in the shower was empty for three days. On the other hand the desk staff and restaurant and bar staffs were very nice and breakfast was great. Location wise, it's quite a ways from where you want to be in Venice if you are there for leisure.
Read More
James
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Amazing service with great food and a beautiful bar! Very convenient as only a short walk from the centre of Florence!
Latarcsha
icon-Leisure
Leisure
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The property was clean, and very comfortable . There are great variety of food options and the food is delicious.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

The hotel is nice and conveniently located. We walked from train station following google maps. It took us thru a unsafe street one block over. But if one comes in on the Main Street in front of hotel area is much better. Huge bath tub and great water pressure. Bed was comfortable and you have control of your thermostat. Room was reasonably quite.
Read More
Carol
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The hotel was very good , both our rooms were nice , staff were helpful & friendly. Concierge was good & booked two of our trips Tram was only 3 minutes away & easy to use .
JoAnn
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Staff is terrific. Great breakfast. Great room. I’ve visited Florence at least a dozen times and this is my most favorite stay.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 AC Hotel Firenze by Marriott

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 789 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

7.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews AC Hotel Firenze by Marriott

Number of reviews per page
20
40
Top reviews
Danilo
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Not much to do around, the hotel should have a more inviting lobby, maybe happy hour. The lobby felt very empty.
Mohan
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Hotel is nice, amenities are reasonable. Not the best location but reasonable for a transit hotel.
Ludwik
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I recently stayed at your hotel and wanted to share some observations and suggestions that could improve the overall guest experience. Safety Around the Building: I noticed some individuals loitering near the building entrance, which felt a bit uncomfortable. There were security staff inside, but it might be more effective to have them patrol outside periodically, especially near entrances and exits. Parkade Conditions: While I understand the parking facility may not be directly owned by the hotel, many guests use it. The lighting is quite dim, and the elevators were not working during my stay. It would go a long way in making guests feel more valued and safe if hotel security could occasionally patrol the area or if the hotel could collaborate with the parkade operator to improve conditions. Executive Lounge Experience: The executive lounge was underwhelming. It felt more like a cafeteria with limited food and beverage options and basic seating. A more premium experience in line with the "executive" label would be appreciated—perhaps better seating, a more refined layout, and an expanded selection. I hope you’ll consider these suggestions as opportunities to enhance guest comfort and satisfaction.
Read More
Rebekah
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

It was not too bad. Close proximity to everything with transportation but a distance with walking.
FRANCIS
6.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

AC was decent. Breakfast was ok. Ubers and taxis kill
Araum
icon-with Partner
with Partner
10.0
/10
Reviewed 87 week(s) ago

Hotels.com verified review

Overall, it was a great stay. The lobby was modern, spacious and nicely designed. The staff spoke English well. They were very polite and professional. The bed was stiff and comfortable. The room had very nice lighting. The location of the hotel is a bit out of the way, not a desirable view outside, but wonderful on the inside. However, there is a laundromat just a few minutes walk away. Bring a credit card and your own detergent. There was one brief adverse event I witnessed in the lobby with some guests who refused to pay their bill and ran out on the staff. But I would think that’s the kind of thing that wouldn’t happen very often. I checked in very late, yet their guest representative was able to let and check us in quite quickly. Overall, if you’re looking for a new, clean, brand hotel with plenty of hot water and space, you’ll like it. It’s a Marriott.
Read More
Francisco
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

nice hotel
Jim
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Location is out of the core which made it quiet, and we felt safe walking around. But taxis added to the overall cost of our stay - anywhere from €15 to €20 each way. Front desk staff were SO AWESOME! Upon arrival, Andrea took time to recommend wonderful places in town to visit, and another fella (we didn’t get his name) always greeted us warmly saying our room number. Our room attendant was super friendly and accommodating with extra towels, etc. Room was really clean and comfortable. Air conditioning was great! Shampoo was awful - like stinky baby shampoo.
Read More
Nse-Obung
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

The hotel was nice but walls are so thin I
Alejandro
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Looks almost new. Staff is excellent!!
Mufaddal
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Check in process was very smooth and ample parking in the basement
Laura Elena
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Great place
Maidely
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

The hotel itself is beautiful and clean. Very modern. The staff in the lobby was very nice to us. But there was once employee who was significantly rude to us. It was 9 pm and I was getting ready to leave for dinner and somebody complained about me walking in heels inside the room. When the employee came to the room about the complaint he was extremely rude.
Read More
Kim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

Hotel is awesome as a place to stay near the airport for an early morning flight. Which is what we did. It was perfecto!!!
mark
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

It seems that ever since Marriott bought Sheraton that the maintenance of the properties has declined. The bed sheets had holes in them as did the bath towels. There was no Kleenex dispenser, only a tiny packet. The hair conditioner in the shower was empty for three days. On the other hand the desk staff and restaurant and bar staffs were very nice and breakfast was great. Location wise, it's quite a ways from where you want to be in Venice if you are there for leisure.
Read More
James
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Amazing service with great food and a beautiful bar! Very convenient as only a short walk from the centre of Florence!
Latarcsha
icon-Leisure
Leisure
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

The property was clean, and very comfortable . There are great variety of food options and the food is delicious.
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

The hotel is nice and conveniently located. We walked from train station following google maps. It took us thru a unsafe street one block over. But if one comes in on the Main Street in front of hotel area is much better. Huge bath tub and great water pressure. Bed was comfortable and you have control of your thermostat. Room was reasonably quite.
Read More
Carol
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The hotel was very good , both our rooms were nice , staff were helpful & friendly. Concierge was good & booked two of our trips Tram was only 3 minutes away & easy to use .
JoAnn
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 144 week(s) ago

Hotels.com verified review

Staff is terrific. Great breakfast. Great room. I’ve visited Florence at least a dozen times and this is my most favorite stay.
Number of reviews per page
20
40