Golden Hotel

Hotels
8.2
/10
Very Good
180 reviews

What Guests Say About Their Stay

carlos

10.0
/ 10
We had a truly wonderful stay at the Golden Hotel in Naples! From the moment we arrived, we were greeted with warmth and hospitality that made us feel at home right away. The hotel is perfectly located, just steps away from many of Naples’ main attractions, restaurants, and shops, making it an excellent base to explore the city. The atmosphere is cozy and modern, with everything spotless and well taken care of. The staff were exceptional – always kind, attentive, and ready to help with anything we needed. Their recommendations for places to visit and dine made our trip even more special. Breakfast was delicious, with plenty of fresh and tasty options to start the day. Overall, the Golden Hotel combines comfort, convenience, and genuine hospitality in the heart of Naples. We highly recommend it and would be happy to return on our next visit! — Carlos & Maira

Khadija

10.0
/ 10
Very friendly staff, they speak english and they are available 24 hours. The queen room was clean, comfortable, and wide enough for one person. I had a breakfast in my room as per my request.

Jesse

10.0
/ 10
Great location with easy walk to lots of landmarks. Nice hotel. Recommended.
In the Area
See Map
Via dei Fiorentini 51, Naples, Campania, Italy, 80133

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Golden Hotel is located in area / city Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Golden Hotel

Via dei Fiorentini 51, Naples, Campania, Italy, 80133
Discover More Places
Lobby Golden Hotel
Lobby 2 Golden Hotel

Discover More About Golden Hotel

General


Near Via Roma

Location


With a stay at Golden Hotel, you'll be centrally located in Naples, just a 3-minute walk from Via Toledo and 10 minutes by foot from Port of Naples. This family-friendly hotel is 0.6 mi (0.9 km) from Molo Beverello Port and 0.3 mi (0.5 km) from Galleria Umberto I.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Via Toledo - 0.2 km / 0.1 mi
Piazza del Municipio - 0.3 km / 0.2 mi
Via Roma - 0.3 km / 0.2 mi
Pignasecca Market - 0.4 km / 0.2 mi
Casa e Chiesa di Santa Maria Francesca delle Cinque Piaghe - 0.5 km / 0.3 mi
Galleria Umberto I - 0.5 km / 0.3 mi
Corso Umberto I - 0.6 km / 0.3 mi
Castel Nuovo - 0.6 km / 0.4 mi
Diego Maradona Mural - 0.6 km / 0.4 mi
Piazza del Gesu Nuovo - 0.6 km / 0.4 mi
Church of Gesu Nuovo - 0.7 km / 0.4 mi
Spaccanapoli - 0.7 km / 0.4 mi
Monastery of St. Clare - 0.7 km / 0.4 mi
University of Naples Federico II - 0.7 km / 0.4 mi
Via Chiaia - 0.7 km / 0.4 mi

The preferred airport for Golden Hotel is Naples Intl. Airport (NAP) - 9.1 km / 5.6 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, express check-in, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 15 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.

All facilities in Golden Hotel

Common Space Golden Hotel
Common Space
Lobby Golden Hotel
Lobby
Exterior Golden Hotel
Exterior
Others Golden Hotel
Others

Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Express check-in
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Area shuttle
  • Airport transfer

General

  • Smoking area
  • Parking

Accessibilty

  • Wheelchair accessible
  • Braille or raised signage

Kids and Pets

  • Babysitting

Food and Drinks

  • Snack bar

Connectivity

  • Free WiFi

Shuttle Service

  • Train station pickup

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Golden Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:30

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
Read All

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:30
Available rooms at Golden Hotel
15
Number of floors in Golden Hotel
2
Another facilities in Golden Hotel
Laundry service, Newspaper in lobby, Express check-in, Luggage storage, Multilingual staff

Frequently asked question in Golden Hotel

What are available facilities at Golden Hotel?
There are top facilites at Golden Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Golden Hotel?
The standard check-in time at Golden Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 10:30
What is the star rating of Golden Hotel
Golden Hotel has a 3.0-star rating.
How many floors does Golden Hotel have?
Golden Hotel has 2.
How many rooms are available at Golden Hotel
Golden Hotel has 15.
See All

More Reviews from Other Guests in Golden Hotel

8.2
Very Good
From 180 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Golden Hotel

Number of reviews per page
20
40
Top reviews
Sukhdeep
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

All good
carlos
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We had a truly wonderful stay at the Golden Hotel in Naples! From the moment we arrived, we were greeted with warmth and hospitality that made us feel at home right away. The hotel is perfectly located, just steps away from many of Naples’ main attractions, restaurants, and shops, making it an excellent base to explore the city. The atmosphere is cozy and modern, with everything spotless and well taken care of. The staff were exceptional – always kind, attentive, and ready to help with anything we needed. Their recommendations for places to visit and dine made our trip even more special. Breakfast was delicious, with plenty of fresh and tasty options to start the day. Overall, the Golden Hotel combines comfort, convenience, and genuine hospitality in the heart of Naples. We highly recommend it and would be happy to return on our next visit! — Carlos & Maira
Read More
Aya
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Friendly staff. Location was ok. Clean room.
Christina
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Nice staff, clean room, parking next door. Close to harbor.
joanne
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

It was great staff friendly and helpful
Khadija
icon-Business
Business
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Very friendly staff, they speak english and they are available 24 hours. The queen room was clean, comfortable, and wide enough for one person. I had a breakfast in my room as per my request.
Michael
icon-
6.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

The hotel is small, as was my room, and the breakfast room was under repair, so a bountiful continental breakfast, including rolls, cereal, fruit, juice and coffee was served on the small space available on my desk. Main complaint" no TV channels in English, like CNN or BBC. This is uncommon, yet 1 out of 3 of my hotels seemed not to care that most foreign tourists, not just US and Brits, use English for travel. The bathroom, though large, had no toilet paper holder, attributed to a destructive former guest. Also, no soap holder in the shower, but manager Patrizia put a chair in the bathroom so it wasn't necessary to bend to the floor. Antonio at the desk was great and informative. Staff mostly very helpful.
Read More
Wanda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

We stayed 2 nights at this property in Naples before heading to Sorrento. We arrived late, at almost midnight but I called the property while in the taxi to let them know and the gentlemen was very kind and waited for us to arrive. We were checked in quickly and efficiently and also pre-ordered our breakfast which would be delivered to our room. The AC was off when we entered so it took awhile for the room to cool down, but it eventually did. The bathroom was nice and big with good water pressure. The room itself was very small but it met all of our needs and was clean and comfortable. It was a bit noisy but that was to be expected being right in the city. The breakfast was delicious and delivered right on time at the time we requested. There is also parking right next door if you need that.
Read More
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

This hotel is pretty rundown . I could see how it’s used be a nice hotel , but not any more . Had issue with air conditioner 2 times in one day we stayed there . Tried to call front desk about air conditioner issue , room phone did not work . End up going downstairs to report issue to the clerk . Shower door wasn’t closing properly , was off the rails . Walls looked pretty used with huge scratches all over . Just had that feeling of something that hasn’t been maintained well . I understand various stuff are expected to brake down from time to time . It was just too many small thighs that were broken . On the positive side . Stuff was very nice and professional. Planty of soap and shampoo and few other disposable items . Parking is paid as expected , right next to hotel with in and out privileges .
Read More
N.
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

I barely ever write reviews or complain, but We would never stay at this hotel again. We put clean room sign on door and when we arrived back to hotel the room was not cleaned at all. Next day when i told manager that room was not cleaned and if we can have 30 minutes extra checkout time, they wamted to charge us 30 euros and did not care that our room did not get cleaned and manager called our room at exact check out time and said we can not stay 1 minutes longer. And hotel was not even full. Checkout is at 10.30am horrible. Complimentary breakfast was days old pastries, hard boil your own eggs in a plastic container, eggs cooked on a portable burner., had no ice, no luggage room, receptionist sleeping at entrance and all dark, rooms old and dungy, very small side street with garbage , homeless people, cars with broken windows etc. Not recommended at all to stay at hotel like this and also to be treated badly from hotel personnel. Many many better and cheaper places to stay in Napoli and that value their clients. AVOID THIS HOTEL.
Read More
Janna
icon-with Partner
with Partner
6.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

We didn’t feel welcoming in the Hotel,s restarant. Staff talked á lot between ếach other ỏr watched TV. Sometimes they watched what we choose to eat. Fruits was covered with flyes, sơme cakes wasn,t cut in portions, We wish you to be more friendly and smile more to your visitors.
Jesse
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Great location with easy walk to lots of landmarks. Nice hotel. Recommended.
Timothy
icon-with Friends
with Friends
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

This small hotel was well located in Naples and most major attractions in the centre of town are within walking distance. The hotel was clean and quiet and the rooms are spacious if a little dark. The day receptionists speak good English (if you do not speak Italian) but this is not the case with the night staff. The breakfast is good for a hotel at this price point and the staff were friendly. Altogether entirely acceptable given the star category and the price and I would consider staying here again.
Read More
Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Three nights in Naples with visit to Pompei
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

Great location next to Toledo and accessible to Naples port. Room was clean and tidy. Limited breakfast choices.
BB
6.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Very clean room and shower! They had a breakfast. The rooms had teapots and tea, but I didn’t see any wayer. The front desk clerk a female was not very friendly and unable to understand when I asked how much time will it take to get to the airport when she asked if we needed tramsport. At 4:30am when I left the fromt door area was pitch black and the front desk person appeared to be sleeping as he did not come to help me as I struggled with my bags. The doors in the room slide closed and I was unable to lock the door right away as I heard a mans voice behind me. I tried several times and it seemed to lock on a timer as the guy helped pushed the door closed for me.
Read More
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Nice hotel and friendly and helpful staff. Car park next door was very handy albeit a little expensive. Hotel well placed for local shops.
Annie
icon-Family
Family
10.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Very good location. Nice clean hotel. Good breakfast. Comfortable bed.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Small room. Terrible breakfast. Good location
Alex
icon-with Partner
with Partner
10.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

The hotel was well equipped with friendly staff. The breakfast room was quite small but the parking was great and we would happily stay again.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Golden Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 180 reviews
Cleanliness

8.8

Room Comfort

8.2

Location

8.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Golden Hotel

Number of reviews per page
20
40
Top reviews
Sukhdeep
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

All good
carlos
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

We had a truly wonderful stay at the Golden Hotel in Naples! From the moment we arrived, we were greeted with warmth and hospitality that made us feel at home right away. The hotel is perfectly located, just steps away from many of Naples’ main attractions, restaurants, and shops, making it an excellent base to explore the city. The atmosphere is cozy and modern, with everything spotless and well taken care of. The staff were exceptional – always kind, attentive, and ready to help with anything we needed. Their recommendations for places to visit and dine made our trip even more special. Breakfast was delicious, with plenty of fresh and tasty options to start the day. Overall, the Golden Hotel combines comfort, convenience, and genuine hospitality in the heart of Naples. We highly recommend it and would be happy to return on our next visit! — Carlos & Maira
Read More
Aya
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Friendly staff. Location was ok. Clean room.
Christina
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Nice staff, clean room, parking next door. Close to harbor.
joanne
icon-Leisure
Leisure
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

It was great staff friendly and helpful
Khadija
icon-Business
Business
10.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

Very friendly staff, they speak english and they are available 24 hours. The queen room was clean, comfortable, and wide enough for one person. I had a breakfast in my room as per my request.
Michael
icon-
6.0
/10
Reviewed 160 week(s) ago

Hotels.com verified review

The hotel is small, as was my room, and the breakfast room was under repair, so a bountiful continental breakfast, including rolls, cereal, fruit, juice and coffee was served on the small space available on my desk. Main complaint" no TV channels in English, like CNN or BBC. This is uncommon, yet 1 out of 3 of my hotels seemed not to care that most foreign tourists, not just US and Brits, use English for travel. The bathroom, though large, had no toilet paper holder, attributed to a destructive former guest. Also, no soap holder in the shower, but manager Patrizia put a chair in the bathroom so it wasn't necessary to bend to the floor. Antonio at the desk was great and informative. Staff mostly very helpful.
Read More
Wanda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

We stayed 2 nights at this property in Naples before heading to Sorrento. We arrived late, at almost midnight but I called the property while in the taxi to let them know and the gentlemen was very kind and waited for us to arrive. We were checked in quickly and efficiently and also pre-ordered our breakfast which would be delivered to our room. The AC was off when we entered so it took awhile for the room to cool down, but it eventually did. The bathroom was nice and big with good water pressure. The room itself was very small but it met all of our needs and was clean and comfortable. It was a bit noisy but that was to be expected being right in the city. The breakfast was delicious and delivered right on time at the time we requested. There is also parking right next door if you need that.
Read More
Verified traveler
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 258 week(s) ago

Expedia Group verified review

This hotel is pretty rundown . I could see how it’s used be a nice hotel , but not any more . Had issue with air conditioner 2 times in one day we stayed there . Tried to call front desk about air conditioner issue , room phone did not work . End up going downstairs to report issue to the clerk . Shower door wasn’t closing properly , was off the rails . Walls looked pretty used with huge scratches all over . Just had that feeling of something that hasn’t been maintained well . I understand various stuff are expected to brake down from time to time . It was just too many small thighs that were broken . On the positive side . Stuff was very nice and professional. Planty of soap and shampoo and few other disposable items . Parking is paid as expected , right next to hotel with in and out privileges .
Read More
N.
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 357 week(s) ago

Expedia Group verified review

I barely ever write reviews or complain, but We would never stay at this hotel again. We put clean room sign on door and when we arrived back to hotel the room was not cleaned at all. Next day when i told manager that room was not cleaned and if we can have 30 minutes extra checkout time, they wamted to charge us 30 euros and did not care that our room did not get cleaned and manager called our room at exact check out time and said we can not stay 1 minutes longer. And hotel was not even full. Checkout is at 10.30am horrible. Complimentary breakfast was days old pastries, hard boil your own eggs in a plastic container, eggs cooked on a portable burner., had no ice, no luggage room, receptionist sleeping at entrance and all dark, rooms old and dungy, very small side street with garbage , homeless people, cars with broken windows etc. Not recommended at all to stay at hotel like this and also to be treated badly from hotel personnel. Many many better and cheaper places to stay in Napoli and that value their clients. AVOID THIS HOTEL.
Read More
Janna
icon-with Partner
with Partner
6.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

We didn’t feel welcoming in the Hotel,s restarant. Staff talked á lot between ếach other ỏr watched TV. Sometimes they watched what we choose to eat. Fruits was covered with flyes, sơme cakes wasn,t cut in portions, We wish you to be more friendly and smile more to your visitors.
Jesse
10.0
/10
Reviewed 365 week(s) ago

Hotels.com verified review

Great location with easy walk to lots of landmarks. Nice hotel. Recommended.
Timothy
icon-with Friends
with Friends
8.0
/10
Reviewed 368 week(s) ago

Hotels.com verified review

This small hotel was well located in Naples and most major attractions in the centre of town are within walking distance. The hotel was clean and quiet and the rooms are spacious if a little dark. The day receptionists speak good English (if you do not speak Italian) but this is not the case with the night staff. The breakfast is good for a hotel at this price point and the staff were friendly. Altogether entirely acceptable given the star category and the price and I would consider staying here again.
Read More
Elizabeth
icon-with Partner
with Partner
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Three nights in Naples with visit to Pompei
Verified traveler
icon-with Partner
with Partner
8.0
/10
Reviewed 394 week(s) ago

Hotels.com verified review

Great location next to Toledo and accessible to Naples port. Room was clean and tidy. Limited breakfast choices.
BB
6.0
/10
Reviewed 400 week(s) ago

Expedia Group verified review

Very clean room and shower! They had a breakfast. The rooms had teapots and tea, but I didn’t see any wayer. The front desk clerk a female was not very friendly and unable to understand when I asked how much time will it take to get to the airport when she asked if we needed tramsport. At 4:30am when I left the fromt door area was pitch black and the front desk person appeared to be sleeping as he did not come to help me as I struggled with my bags. The doors in the room slide closed and I was unable to lock the door right away as I heard a mans voice behind me. I tried several times and it seemed to lock on a timer as the guy helped pushed the door closed for me.
Read More
Richard
icon-with Partner
with Partner
8.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Nice hotel and friendly and helpful staff. Car park next door was very handy albeit a little expensive. Hotel well placed for local shops.
Annie
icon-Family
Family
10.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Very good location. Nice clean hotel. Good breakfast. Comfortable bed.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

Small room. Terrible breakfast. Good location
Alex
icon-with Partner
with Partner
10.0
/10
Reviewed 405 week(s) ago

Hotels.com verified review

The hotel was well equipped with friendly staff. The breakfast room was quite small but the parking was great and we would happily stay again.
Number of reviews per page
20
40