What do past guests say about Hotel Diana?

Hotel Diana is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Diana

Name: Hotel Diana
Address: Via della Dogana 9, Lucca, Province of Lucca, Tuscany, Italy, 55100, Via della Dogana 9, Tuscany, 55100, Italy

Hotels

8.8

/10

Very Good

189 reviews

What Guests Say About Their Stay

Diana

10.0

/ 10

The entire staff was exceedingly friendly and accommodating. The room was classy and comfortable. The breakfast buffet was amazing and the refreshments offered at check-in was a welcome treat.

Terry

10.0

/ 10

I stayed at hotel Diana during my trip to Lucca for the summer music festival. The experience I had was wonderful and the staff were supper nice, helpful and accommodating.

Alexander

10.0

/ 10

Hotel Diana was an amazing find right in the center of Lucca very near the piazza for Lucca Summer Festival. The room we had was recently renovated and very spacious and well designed. The bathroom had one of the nicest and largest showers I have ever seen.

In the Area

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Via della Dogana 9, Lucca, Province of Lucca, Tuscany, Italy, 55100

Main Facilities

WiFi

Hotel Diana is a hotel in a good neighborhood, which is located at Lucca.

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What's around Hotel Diana

Via della Dogana 9, Lucca, Province of Lucca, Tuscany, Italy, 55100

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Location

Hotel Diana is a hotel in a good neighborhood, which is located at Lucca.

About Hotel Diana

Hotel Diana is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Hotel Diana is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel Diana is a wise choice for travelers visiting Lucca.

All facilities in Hotel Diana

Others

Hotel Services

Laundry service
Express check-in
Newspaper in lobby
Tours
Luggage storage
Express check-out
Multilingual staff
Front desk
Concierge

Things to Do

Romantic proposal packages
Beach umbrella
Beach sun loungers

Public Facilities

Others
Smoke-free area
Safety deposit box

Food and Drinks

Bar
Breakfast

General

Parking
Parking (surcharge)

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Business Facilities

Computer station

Nearby Facilities

Hair salon

Accommodation Policy & General Information in Hotel Diana

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately EUR 10 per person
Airport shuttle fee: EUR 80 per vehicle (roundtrip, maximum occupancy 6)
Airport shuttle fee per child: EUR 80 (roundtrip)
Self parking fee: EUR 20 per night (in/out privileges)
Pet fee: EUR 10 per accommodation, per stay
Service animals are exempt from fees
Crib (infant bed) fee: EUR 10.0 per day
Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 01910090461
This property accepts major credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 8:00 PM. The check-in location differs from the property location. Check-in location: [Hotel San Martino]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 20:00

Check-out:

Before 10:30

Hotel policy is not yet available.

General Information

Popular Facilities	WiFi
Check-In / Check-Out Time	From 15:00 - 20:00 - to 10:30
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Diana	9
Number of floors in Hotel Diana	1
Another facilities in Hotel Diana	Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage

Frequently asked question in Hotel Diana

What are available facilities at Hotel Diana?

There are top facilites at Hotel Diana such as WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Diana?

The standard check-in time at Hotel Diana is starting from 15:00 - 20:00 while the latest check-out time is at Before 10:30

Does Hotel Diana provide breakfast?

Yes, Hotel Diana provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Diana

Hotel Diana has a 2.0-star rating.

How many floors does Hotel Diana have?

Hotel Diana has 1.

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More Reviews from Other Guests in Hotel Diana

Overall Ratings & Reviews Hotel Diana

Other sources (189)

8.8

Very Good

From 189 reviews

Cleanliness

9.0

Room Comfort

8.4

Location

9.6

Service and Facilites

9.0

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Traveler Reviews Hotel Diana

Number of reviews per page

Top reviews

Emily

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Room was very basic and on ground floor so quite loud. Pillows and mattress not comfortable. But very affordable, clean and the staff are wonderful.

Diana

Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The entire staff was exceedingly friendly and accommodating. The room was classy and comfortable. The breakfast buffet was amazing and the refreshments offered at check-in was a welcome treat.

Nhuhien

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Lovely city and wonderful hotel. Love it here

Terry

Leisure

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

I stayed at hotel Diana during my trip to Lucca for the summer music festival. The experience I had was wonderful and the staff were supper nice, helpful and accommodating.

Alexander

10.0

/10

Reviewed 21 week(s) ago

Hotels.com verified review

Francis

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Great place to stay inside the walls at Lucca. This is inside of the ZTL parking was not included if you booked through hotels.com. €20 per night. Breakfast cost a little extra but was well worth it.

Sue

Leisure

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel!!!

Patrick

Friends and Family

8.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Very kind and attentive staff at front desk and the breakfast. Breakfast was continental style, with many options. Showers are small, but that seems to be the norm in some hotels in Italy

Karen

10.0

/10

Reviewed 28 week(s) ago

Hotels.com verified review

Highly recommend this hotel! A sweet small boutique hotel on a quiet street. Staff was so welcoming! Fabrizio was kind to listen to me struggle through my little bit of Italian I know. We stayed in the Hotel Diana annex (Rm #40) and it was VERY nice. They go out of their way to make your stay enjoyable. You can't ask for more.

Tim

Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Lucca is a very charming community. With lots history, shops and restaurants. the staff and accommodations at hotel Diana made our stay all the better. We would highly recommend others to seek out Hotel Diana for others while staying in Lucca Italy.

Jason

Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Beautiful property tucked away in quiet area. Fabrizio was there to greet us and our room was ready even though we were early. Room was clean, spacious and comfortable. Live the area, would definitely go back to the Diana Hotel.

Pedro

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Very friendly staff

Tessa

Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Silvia was a most hospitable host. Very attentive and easy to reach. We thoroughly enjoyed our stay and would definitely stay again.

Alberto

Business and Leisure

10.0

/10

Reviewed 37 week(s) ago

Expedia Group verified review

Perfect quality for price. Great also the private parking at E20

Joan

8.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

good location to inner city and train

Jennifer

Leisure with Friends

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Great location

David

Leisure with Partner

10.0

/10

Reviewed 67 week(s) ago

Expedia Group verified review

The hotel has a lot of charm. It is close to many visitor attractions in a quiet side street. It relates back to it's foundation as a hotel in the 1950s with atractive travel posters.the rooms are spacious with modern shower room and toilets. Ther is adequate storage for a short stay and a large comfortable bed. The reception is in another building one street away which is of historical significance to lovers of classical guitar and cello music. It is where Luigi Boccerini lived and worked.

Peter

10.0

/10

Reviewed 72 week(s) ago

Hotels.com verified review

Great location, very private and quiet area. Room simple but bed comfortable, bathroom clean, and excellent air conditioning. Staff very helpful and friendly.

Jianping

10.0

/10

Reviewed 74 week(s) ago

Hotels.com verified review

good experience, nice reception,clean room

Robin

8.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

The rooms are not very soundproofed so you will other guests. Very hospitable staff and speak good English. Breakfast was good.

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