Hotel Isabella

Hotels
9.0
/10
Exceptional
48 reviews

What Guests Say About Their Stay

Rachel

10.0
/ 10
The room was very clean and great quick breakfast buffet to start the day! Felt very safe

Laurie

10.0
/ 10
Beautifully upgraded! Very friendly staff. Excellent breakfast, which is included with the stay. Location to main square and harbor was also great… only about 1 mile away.

Lucy

10.0
/ 10
This is a lovely hotel a little outside of Sorrento. 7 min walk to a beach club and 20 min walk into Sorrento. Everyone who works there is so helpful and kind. Pool was sooo nice in the heat too!
In the Area
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Via Cocumella 12, Naples, Campania, Italy, 80065

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Isabella is located in area / city Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Isabella

Via Cocumella 12, Naples, Campania, Italy, 80065
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Discover More About Hotel Isabella

Location


Hotel Isabella is located in area / city Naples.

About Hotel Isabella

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Isabella is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Isabella.

All facilities in Hotel Isabella

Others Hotel Isabella
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Garden
  • Outdoor pool
  • Pool sun loungers

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Isabella

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Valet parking fee: EUR 30 per day
  • Nearby parking fee: EUR 30 per day (6562 ft away; open 7:00 AM to midnight)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property.

The property is closed between October 18 and March 31.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Isabella
51
Another facilities in Hotel Isabella
Laundry service, Tours, Luggage storage, Porter, Multilingual staff

Frequently asked question in Hotel Isabella

What are available facilities at Hotel Isabella?
There are top facilites at Hotel Isabella such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Isabella?
The standard check-in time at Hotel Isabella is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:00
Does Hotel Isabella provide breakfast?
Yes, Hotel Isabella provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Isabella
Hotel Isabella has a 4.0-star rating.
How many rooms are available at Hotel Isabella
Hotel Isabella has 51.
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More Reviews from Other Guests in Hotel Isabella

9.0
Exceptional
From 48 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Hotel Isabella

Number of reviews per page
20
40
Top reviews
Rachel
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was very clean and great quick breakfast buffet to start the day! Felt very safe
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had a great stay at this hotel, Sorrento is brilliant and the hotel is good quality at a reasonable price. We really liked the pool, it was a great temperature in the heat and never too busy to get a sunbed. I read some people moaning that next doors pool was better; next door is also a lot more expensive! Staff were lovely, very helpful and welcoming. Do be aware that the hotel is 20 minutes walk from the town centre, which feels a long way in the heat, there’s also not much in the local area. We also had an issue where the hotel tried to charge us €30 to throw away a damaged suitcase which seemed a bit over the top. But all in all we liked the hotel.
Read More
Domenic
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Centrally located to downtown
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We turned up to the hotel in the evening and was met by the friendly receptionist who checked us in. When we got to the room we had no running water - which wasn’t ideal. I went to reception, where I was given little support and was told it’s perhaps just maintenance. Thankfully we woke up to water again. The hotel was around a 20 minute walk from the centre and the bus/ train station which felt much longer in the heat. The outside of the hotel and pool felt modern and well looked after. The room was very basic and didn’t feel as nice. There was no complimentary water etc - which was frustrating with how far the nearest shops were.
Read More
Laurie
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautifully upgraded! Very friendly staff. Excellent breakfast, which is included with the stay. Location to main square and harbor was also great… only about 1 mile away.
Lucy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

This is a lovely hotel a little outside of Sorrento. 7 min walk to a beach club and 20 min walk into Sorrento. Everyone who works there is so helpful and kind. Pool was sooo nice in the heat too!
Akemi
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The hotel is within walking distance to restaurants and the main part of town. The staff were very friendly and hospitable. We felt comfortable and safe at all times. The one inconvenience we experienced was parking. There is no parking in the area but they offer an offsite valet service with an external vendor for 30 euros a day. So we had to notify them an hour before we needed the car. Breakfast buffet was delightful. They had gluten free options which allowed me to partake in bread and coffee cakes. The hostess was so friendly with a smile on her every morning. Overall, it was a pleasant experience staying here.
Read More
Jose
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

They charged me extra amount like almost same as the whole room for an extra person for only 1 night I feel ripped off I am sorry I did a reservation for 3 and my son decided to go at last minute and for a kid they charged me that crazy
Devin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This is n an excellent hotel! The room was amazing and the staff was even better. Could not say more about the staff, super friendly, accommodating and helped in every way. Everyone at the front desk made our stay better. The breakfast was great and the breakfast staff was truly a joy. The folks that came to clean the rooms as well, super job and always respectful of your things and made our stay even better. If I ever come back to Italy, I will be coming back to hotel Isabella.
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alisha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Hotel was very clean and the staff was very helpful, slightly out the centre by around 20 minutes but for the price you can’t complain
Marian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The ladies on the front desk were really nice! The men were not as nice.
Dennis
icon-Family
Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

No heated pool cheap breakfast cheap to
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

All of the staff are so friendly and helpful! Hotel is very clean and great lobby with lots of seating and lobby bar! Breakfast was included and tons of hot and cold options. No parking on site but there is valet for $30/day where they park your car for you and bring back with a 1 hour notice. Parkade also close by for $2.00/hour. Would stay here again!
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Rob
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

We enjoyed our stay at this hotel and breakfast each morning was best we had in Italy. Good location away from busy Sorrento, it’s 10-15 min walk to city center. Beds are comfortable, rooms clean, good A/C and staff are kind and helpful in providing recommendations for restaurants and activities.
Maria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent place to stay. Would come again!
Aileen
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Fantastic hotel very clean staff were amazing 100 percent go back to this hotel highly recommened
Candace
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

This adorable little boutique hotel is a charm to stay at. Our room was comfortable. The staff are very attentive and helpful when things arise. Breakfast was fabulous. It may have been great to see a bit of a change in the warm items, staying for a longer time might make it a little tiring having the same warm foods. For anyone who loves pastries and desserts, there’s LOTS! The grounds are clean, and pool area - not bad. It’s nice to have somewhere to unwind within the hotel grounds.
Read More
Vanessa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Great hotel with a very kid staff. Rooms are a bit on the smaller side but we stayed for the night and had everything we needed. I would definitely recommend this hotel.
Jeff
icon-Business
Business
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Staff is amazing and go out of their way to help you. We received many restaurant recommendations and they all were good.
Riley Jared
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Staff top notch. Any requests were happily done. So clean and shiny. A ver good place to quietly sleep!
Number of reviews per page
20
40

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Others 4 Hotel Isabella

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 48 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Isabella

Number of reviews per page
20
40
Top reviews
Rachel
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The room was very clean and great quick breakfast buffet to start the day! Felt very safe
Mark
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We had a great stay at this hotel, Sorrento is brilliant and the hotel is good quality at a reasonable price. We really liked the pool, it was a great temperature in the heat and never too busy to get a sunbed. I read some people moaning that next doors pool was better; next door is also a lot more expensive! Staff were lovely, very helpful and welcoming. Do be aware that the hotel is 20 minutes walk from the town centre, which feels a long way in the heat, there’s also not much in the local area. We also had an issue where the hotel tried to charge us €30 to throw away a damaged suitcase which seemed a bit over the top. But all in all we liked the hotel.
Read More
Domenic
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Centrally located to downtown
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

We turned up to the hotel in the evening and was met by the friendly receptionist who checked us in. When we got to the room we had no running water - which wasn’t ideal. I went to reception, where I was given little support and was told it’s perhaps just maintenance. Thankfully we woke up to water again. The hotel was around a 20 minute walk from the centre and the bus/ train station which felt much longer in the heat. The outside of the hotel and pool felt modern and well looked after. The room was very basic and didn’t feel as nice. There was no complimentary water etc - which was frustrating with how far the nearest shops were.
Read More
Laurie
icon-Leisure
Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Beautifully upgraded! Very friendly staff. Excellent breakfast, which is included with the stay. Location to main square and harbor was also great… only about 1 mile away.
Lucy
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

This is a lovely hotel a little outside of Sorrento. 7 min walk to a beach club and 20 min walk into Sorrento. Everyone who works there is so helpful and kind. Pool was sooo nice in the heat too!
Akemi
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

The hotel is within walking distance to restaurants and the main part of town. The staff were very friendly and hospitable. We felt comfortable and safe at all times. The one inconvenience we experienced was parking. There is no parking in the area but they offer an offsite valet service with an external vendor for 30 euros a day. So we had to notify them an hour before we needed the car. Breakfast buffet was delightful. They had gluten free options which allowed me to partake in bread and coffee cakes. The hostess was so friendly with a smile on her every morning. Overall, it was a pleasant experience staying here.
Read More
Jose
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

They charged me extra amount like almost same as the whole room for an extra person for only 1 night I feel ripped off I am sorry I did a reservation for 3 and my son decided to go at last minute and for a kid they charged me that crazy
Devin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This is n an excellent hotel! The room was amazing and the staff was even better. Could not say more about the staff, super friendly, accommodating and helped in every way. Everyone at the front desk made our stay better. The breakfast was great and the breakfast staff was truly a joy. The folks that came to clean the rooms as well, super job and always respectful of your things and made our stay even better. If I ever come back to Italy, I will be coming back to hotel Isabella.
Read More
alisha
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Hotel was very clean and the staff was very helpful, slightly out the centre by around 20 minutes but for the price you can’t complain
Marian
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The ladies on the front desk were really nice! The men were not as nice.
Dennis
icon-Family
Family
6.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

No heated pool cheap breakfast cheap to
Karen
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

All of the staff are so friendly and helpful! Hotel is very clean and great lobby with lots of seating and lobby bar! Breakfast was included and tons of hot and cold options. No parking on site but there is valet for $30/day where they park your car for you and bring back with a 1 hour notice. Parkade also close by for $2.00/hour. Would stay here again!
Read More
Rob
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

We enjoyed our stay at this hotel and breakfast each morning was best we had in Italy. Good location away from busy Sorrento, it’s 10-15 min walk to city center. Beds are comfortable, rooms clean, good A/C and staff are kind and helpful in providing recommendations for restaurants and activities.
Maria
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent place to stay. Would come again!
Aileen
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Fantastic hotel very clean staff were amazing 100 percent go back to this hotel highly recommened
Candace
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

This adorable little boutique hotel is a charm to stay at. Our room was comfortable. The staff are very attentive and helpful when things arise. Breakfast was fabulous. It may have been great to see a bit of a change in the warm items, staying for a longer time might make it a little tiring having the same warm foods. For anyone who loves pastries and desserts, there’s LOTS! The grounds are clean, and pool area - not bad. It’s nice to have somewhere to unwind within the hotel grounds.
Read More
Vanessa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

Great hotel with a very kid staff. Rooms are a bit on the smaller side but we stayed for the night and had everything we needed. I would definitely recommend this hotel.
Jeff
icon-Business
Business
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

Staff is amazing and go out of their way to help you. We received many restaurant recommendations and they all were good.
Riley Jared
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Staff top notch. Any requests were happily done. So clean and shiny. A ver good place to quietly sleep!
Number of reviews per page
20
40