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Hotel Zara

Name: Hotel Zara
Address: Via Firenze 81, Naples, Campania, Italy, 80142, Via Firenze 81, Campania, 80142, Italy

Hotels

6.8

/10

Pleasant

284 reviews

What Guests Say About Their Stay

Verified traveler

10.0

/ 10

Good hotel to stay in close to the station if you are planning to explore Naples

david

10.0

/ 10

Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.

Trey

10.0

/ 10

Hotel is located less than a 5 minute walk from the central train station. Rooms are clean, bathroom is clean, water in the shower is HOT, and the AC in the rooms is strong (even waking up several times in the night cold!). Yes the neighborhood around the hotel isn’t the best, but the staff at the hotel has no control over that, and we even noticed that’s how a majority of Naples is (do your research on the city itself before visiting). For the price of the hotel I really don’t know where the bad reviews come from. People want a 5 star hotel for the price of 60 Euro a night. Also, the manager is very kind, polite, and hospitable. We had no issues while staying here and would definitely return for the price that we paid for the room. The building and the hotel itself are very secure, requiring to be buzzed in for entry to both. The bed is also comfortable considering some of the other locations we have stayed in in the country. Overall, a great experience if you want a very central location for a very good price.

In the Area

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Via Firenze 81, Naples, Campania, Italy, 80142

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel Zara is a good choice when you are visiting Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Zara

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What's around Hotel Zara

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Via Firenze 81, Naples, Campania, Italy, 80142

Discover More About Hotel Zara

Location

Staying at Hotel Zara is a good choice when you are visiting Naples.

About Hotel Zara

Hotel Zara is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Zara exclusively for you.

Staying at Hotel Zara will surely satisfy you with its great hospitality and affordable price.

All facilities in Hotel Zara

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Coffee shop
Coffee/tea in lobby
Elevator

Hotel Services

Luggage storage
Express check-in
Express check-out
Multilingual staff
24-hour Receptionist

Things to Do

Romantic proposal packages
Library

Food and Drinks

Connectivity

Free WiFi

In-room Facilities

Accommodation Policy & General Information in Hotel Zara

Important Note

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 3.50 per person, per night, up to 14 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:

From 12:30

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 12:30 - Before 11:00
Available rooms at Hotel Zara	14
Number of floors in Hotel Zara	2
Another facilities in Hotel Zara	Others, Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby

Frequently asked question in Hotel Zara

What are available facilities at Hotel Zara?

There are top facilites at Hotel Zara such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Zara?

The standard check-in time at Hotel Zara is starting from From 12:30 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in Hotel Zara

Overall Ratings & Reviews Hotel Zara

Other sources (284)

6.8

Pleasant

From 284 reviews

Cleanliness

7.4

Room Comfort

6.8

Location

7.2

Service and Facilites

7.6

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Traveler Reviews Hotel Zara

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Top reviews

Brendan

Leisure with Friends

4.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Property was gross- Shower was so small we couldnt use it. In a very sketchy neighborhood .

Verified traveler

Friends and Family

4.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Bad smell in the hallway of that connected the rooms. Same bad smell inside the room. The shower head looked to be in really poor conditions. There was a hole in the main door. No wifi, kettle or fridge. Beds and pillows were uncomfortable

Roberto

2.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Couldn’t stay. Awful hotel, awful service, dangerous zone. Went to the NH hotel at 1 am

achhar

Leisure Family

8.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

All good but no cleanex papers in room. Noisy room .

Rebecca

2.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

We arrived and they did not have a room for us so they walked us to another hotel and it was not a good area of the city. It was a terrible experience do not book at this hotel.

Verified traveler

Friends and Family

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

Good hotel to stay in close to the station if you are planning to explore Naples

david

10.0

/10

Reviewed 56 week(s) ago

Hotels.com verified review

Hotel is in a good spot read bad reviews but had no problems. Staff were friendly and helpful. Room was clean and cleaned in our 3 night stay. Just be aware at night (late) as in any big cities.

Rob

Leisure with Partner

2.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

This was one of the most stressful stays we have ever had. The area the hotel is in is very unsafe and unclean. The hotel it self is unclean and not a place I would ever want to stay again. Would not recommend.

Hannah

Leisure with Friends

4.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

This was a very convenient location because it was right next to the train station, but the hotel itself was not in a very safe place we felt (two girls). The man running it was very kind, and we were glad it was cheap. Would reccomend if you’re only there to quickly sleep and get out… shared bathroom/shower

becky

Leisure with Partner

2.0

/10

Reviewed 66 week(s) ago

Expedia Group verified review

The front desk men were very impatient and not friendly.

Verified traveler

Friends and Family

8.0

/10

Reviewed 69 week(s) ago

Hotels.com verified review

We stayed here for two nights and the location was great if you use a train to get in and out of the city, but expensive if you park a car. The room was comfortable but not really for a family with a young child due to it being very basic and not the cleanest. I would stay here if I backpacked, which would be much more suitable. The staff on the front desk were very kind and helpful, they gave us many recommendations of restaurants and experiences. Lastly I need to add, the location of the hotel is next to the main train station which is renowned for not being too safe. We were safe every time we went out but only stayed out whilst the sun was visible due to having a baby and there were lots of army/police by the train station due to the amount of junkies locally. Cheap and easy hotel if not with a family!

Bert

Leisure

8.0

/10

Reviewed 88 week(s) ago

Expedia Group verified review

Excellent place near the train and metro station. Basic but comfortable bed, good a/c and shower water pressure. Common area elevator.

Fernanda

Leisure with Partner

8.0

/10

Reviewed 94 week(s) ago

Expedia Group verified review

Good value for the price . Clean tecently renovated room and bathroom . Reception staff very patient and efficient . Good location for those transiting to airport or train station or visiting Naples for 2-3 days . Also a short walk to historic centre . Some visitors may be detereed by the area but thats what one expects around most train stations .

Robert

Leisure

6.0

/10

Reviewed 98 week(s) ago

Expedia Group verified review

on arriving the first impression of the entrance is very disappointing , dirty and probably not decorated for many many years. however my room was spacious and clean, the bed was comfortable and its only 5 minutes from the railway station. so if you can look past the entrance the room was good.

Nick

Friends and Family

6.0

/10

Reviewed 99 week(s) ago

Hotels.com verified review

Room was ok, but noting special. It's close to the station and had late check-in which were ideal for us. If you're not arriving late and don't need to be close to the station for an early departure, then you can probably find better for the money.

Peter

Friends and Family

8.0

/10

Reviewed 102 week(s) ago

Hotels.com verified review

Nice basic hotel, very close to station. Clean, beds okay, be open minded. The area seems dodgy around the hotel, but it's actually not and all the folk we encountered were friendly. Some great pizza places within 10 minutes walk north.

Trey

Leisure with Partner

10.0

/10

Reviewed 109 week(s) ago

Expedia Group verified review

Sylvia

Leisure with Partner

10.0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

Easy access to train station and taxis rank Lots of cafes in nearby square

Lilly

Leisure with Partner

6.0

/10

Reviewed 114 week(s) ago

Expedia Group verified review

The area that the hotel is situated is dirty and scary. Did not feel comfortable walking around during the day, let alone at night. The entrance to the hotel is also dirty and dark. You have to be buzzed into the area where your room is every time. they don’t give you a key and sometimes take a while to answer the buzzer. Linen and bedding was stained and dirty. Tv didn’t work Aircon remote didn’t work. Had to stand up on the bed to turn it on and couldn’t change the settings or temperature. Shower had bugs that came out of the drain overnight after a shower. Dirty towel left in the room from guests before Lots of noise coming from the other rooms and hallways (not soundproof) Our room was entered by housekeeping staff but not locked again and left ajar all day. The hotel is cheaper than other places in Naples but just avoid staying in this area around the central station all together. Would rather spend a lot extra to stay somewhere else.

Danielle

Friends and Family

8.0

/10

Reviewed 160 week(s) ago

Hotels.com verified review

Great stay, affordable, and comfortable with great staff. Shower drained very slow, that was the only inconvenience.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.