Hotel Zara

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7.0
/10
Pleasant
354 reviews

What Guests Say About Their Stay

Alfred

10.0
/ 10
Excellent hotel with great front desk service. Room and hotel are clean. It is centrally located in Naples with transportation and shops nearby in a more or less immigrant neighborhood

Carlos

10.0
/ 10
The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.

Verified traveler

10.0
/ 10
Good hotel to stay in close to the station if you are planning to explore Naples
In the Area
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Via Firenze 81, Naples, Campania, Italy, 80142

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Zara is a good choice when you are visiting Naples. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Zara

Via Firenze 81, Naples, Campania, Italy, 80142
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Lobby Hotel Zara
Lobby 2 Hotel Zara

Discover More About Hotel Zara

General


Near Piazza Giuseppe Garibaldi

Location


Located in Naples (Naples City Centre), Hotel Zara is within a 5-minute drive of Spaccanapoli and Naples National Archaeological Museum. This hotel is 1.6 mi (2.6 km) from Naples Underground and 1.8 mi (2.9 km) from University of Naples Federico II.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Piazza Giuseppe Garibaldi - 0.4 km / 0.2 mi
Corso Umberto I - 0.4 km / 0.2 mi
Castel Capuano - 0.4 km / 0.3 mi
Porta Capuana - 0.6 km / 0.4 mi
Via dei Tribunali - 0.6 km / 0.4 mi
Spaccanapoli - 0.7 km / 0.4 mi
Chiesa di Santa Maria Egiziaca a Forcella - 0.9 km / 0.6 mi
Naples Cathedral - 1.1 km / 0.7 mi
Botanical Garden of Naples - 1.2 km / 0.7 mi
San Lorenzo Maggiore - 1.2 km / 0.7 mi
Via San Gregorio Armeno - 1.2 km / 0.8 mi
Naples Underground - 1.4 km / 0.8 mi
Chiesa di Sant'Angelo A Nilo - 1.5 km / 0.9 mi
University of Naples Federico II - 1.5 km / 0.9 mi
Piazza San Domenico Maggiore - 1.5 km / 0.9 mi

The preferred airport for Hotel Zara is Naples Intl. Airport (NAP) - 7.6 km / 4.7 mi

Facilities


Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.

Business Facilities


Featured amenities include express check-in, express check-out, and a 24-hour front desk.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Make yourself at home in one of the 14 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Hotel Zara

Common Space Hotel Zara
Common Space
Lobby Hotel Zara
Lobby
Exterior Hotel Zara
Exterior
Others Hotel Zara
Others
Nearby View and Attractions Hotel Zara
Nearby View and Attractions

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Luggage storage
  • Express check-in
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Romantic proposal packages
  • TV lounge
  • Library

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Zara

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:30 - 22:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 12:30 - 22:00 - to 11:00
Available rooms at Hotel Zara
14
Number of floors in Hotel Zara
2
Another facilities in Hotel Zara
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Luggage storage

Frequently asked question in Hotel Zara

What are available facilities at Hotel Zara?
There are top facilites at Hotel Zara such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Zara?
The standard check-in time at Hotel Zara is starting from 12:30 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Zara
Hotel Zara has a 2.0-star rating.
How many floors does Hotel Zara have?
Hotel Zara has 2.
How many rooms are available at Hotel Zara
Hotel Zara has 14.
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More Reviews from Other Guests in Hotel Zara

7.0
Pleasant
From 354 reviews
Cleanliness

7.6

Room Comfort

6.8

Location

7.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Zara

Number of reviews per page
20
40
Top reviews
bonnie
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room. Good location.
Amber
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is located very close to the main Naples terminal with a lot of eating options close by. The hotel itself is very clean and maintained with one shared bathroom. The only issue I had was that there didn't seem to be quiet hours and the walls are very thin. If anyone is using the shared space at 1am like on my trip it does affect sleep.
Read More
Ronke
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good Wi-Fi, clean room but very small, and bathroom and toilet shared with other guests in the hotel, not appropriate, no TV in the room, could get better accommodation for same price. 1st night was disturbed and couldn’t get back to sleep- very noisy and the guy at the reception had an altercation with someone and was shouting, disturbing guests’ sleep which was appalling. Staff were very unfriendly, no smile at all. They should learn to be welcoming to guests!
Read More
Kevin
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was in order clean and well kept.
Luis
icon-
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

La primera habitacion que me dieron no tenia ventana y tenia un fuerte olor a humedad, el señor de la recepcion me dijo que esa era la habitacion que yo habia escojido y yo le dije que esa era la habitacion que ellos me ha9bian asignado, al siguiente dia por 20 euros extra me dieron otra habitacion con un balcon al patio central del edificio, el elevador no paraba en el primer piso, cosa que fue incomodo pues tengo casi 70 años y una protesis en un pierna y teniacque subir y bajar por las escaleras.
Read More
nachman
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Got upgraded from a single room to a double room with private bathroom, so my review is on a double room.
Baohua
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff is helpful and nice. Shower is bad and room is cold.
Ernie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The building is old, but the hotel level is renovated and very clean. We stayed there 2 separate times and would do so again.
Alfred
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great hotel and service
Alfred
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excellent hotel with great front desk service. Room and hotel are clean. It is centrally located in Naples with transportation and shops nearby in a more or less immigrant neighborhood
Elizabeth
icon-with Children
with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

very clean, everything very safe, very satisfied
Natalia
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Good
Rat
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good location, close to transportation accross the city.
Rat
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Carlos
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Eliza
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
James
icon-
4.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Not very good. Wasn’t greeted when I arrived. Standard of room very poor and the location was very unsafe and rough with every night bundles of people outside the entrance and across the street selling second hand goods on the pavement. The city in general was not a nice place.
Elizabeth
icon-
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.
Read More
Thomas
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .
Read More
Melissa
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The building looked extremely neglected when we arrived—dirty, full of cobwebs, like something out of a horror movie. The room itself was fine, but the next day the cleaning staff came knocking on our door before the check-out time. When we told them it wasn’t time yet, they were extremely rude.
Number of reviews per page
20
40

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Others 4 Hotel Zara

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 354 reviews
Cleanliness

7.6

Room Comfort

6.8

Location

7.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Zara

Number of reviews per page
20
40
Top reviews
bonnie
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Clean room. Good location.
Amber
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is located very close to the main Naples terminal with a lot of eating options close by. The hotel itself is very clean and maintained with one shared bathroom. The only issue I had was that there didn't seem to be quiet hours and the walls are very thin. If anyone is using the shared space at 1am like on my trip it does affect sleep.
Read More
Ronke
icon-Family
Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good Wi-Fi, clean room but very small, and bathroom and toilet shared with other guests in the hotel, not appropriate, no TV in the room, could get better accommodation for same price. 1st night was disturbed and couldn’t get back to sleep- very noisy and the guy at the reception had an altercation with someone and was shouting, disturbing guests’ sleep which was appalling. Staff were very unfriendly, no smile at all. They should learn to be welcoming to guests!
Read More
Kevin
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Everything was in order clean and well kept.
Luis
icon-
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

La primera habitacion que me dieron no tenia ventana y tenia un fuerte olor a humedad, el señor de la recepcion me dijo que esa era la habitacion que yo habia escojido y yo le dije que esa era la habitacion que ellos me ha9bian asignado, al siguiente dia por 20 euros extra me dieron otra habitacion con un balcon al patio central del edificio, el elevador no paraba en el primer piso, cosa que fue incomodo pues tengo casi 70 años y una protesis en un pierna y teniacque subir y bajar por las escaleras.
Read More
nachman
icon-Leisure
Leisure
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Got upgraded from a single room to a double room with private bathroom, so my review is on a double room.
Baohua
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Staff is helpful and nice. Shower is bad and room is cold.
Ernie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The building is old, but the hotel level is renovated and very clean. We stayed there 2 separate times and would do so again.
Alfred
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great hotel and service
Alfred
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Excellent hotel with great front desk service. Room and hotel are clean. It is centrally located in Naples with transportation and shops nearby in a more or less immigrant neighborhood
Elizabeth
icon-with Children
with Children
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

very clean, everything very safe, very satisfied
Natalia
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Good
Rat
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Good location, close to transportation accross the city.
Rat
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

The location is ok, right near the main train station. Area had a lot of street sales people harrassing you when you leave the building.
Carlos
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The hotel is hard to find, the sing is there but it hard to tell the door of the hotel. Also hard to communicate with the reception desk person.
Eliza
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice, cleanly hotel with friendly staff. Poor area around the hotel however close to transport links and nicer areas.
James
icon-
4.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Not very good. Wasn’t greeted when I arrived. Standard of room very poor and the location was very unsafe and rough with every night bundles of people outside the entrance and across the street selling second hand goods on the pavement. The city in general was not a nice place.
Elizabeth
icon-
6.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

This is a very old, no-frills hotel near the central train station in Naples. If you just want to save money with a bare bones room, this place is sufficient, and the desk staff are very nice. There just isn’t much in the way of perks - no breakfast offered, and beds that are hard as a rock (which is somewhat normal for Italy though). It did the job for a one night stay, but I probably wouldn’t book for an extended trip.
Read More
Thomas
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

It is not a hotel in the sense most people would consider a hotel. It is one floor of an apartment building. Area is filthy and very sketch . It was close to metro station. Staff was nice . Do not rent the shared bathroom . Shower was always clogged up . It had Spiders and mosquitoes in it often. Naples it very dirty and filled with shady people that just walk around or sell things on cardboard at all hours of the night. Police were friendly. WiFi worked well. AC worked but could not adjust it much. .
Read More
Melissa
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

The building looked extremely neglected when we arrived—dirty, full of cobwebs, like something out of a horror movie. The room itself was fine, but the next day the cleaning staff came knocking on our door before the check-out time. When we told them it wasn’t time yet, they were extremely rude.
Number of reviews per page
20
40