The FRAME Hotel

Hotels
9.6
/10
Exceptional
665 reviews

What Guests Say About Their Stay

Eric

10.0
/ 10
Front desk staff was very friendly throughout our stay. Room was clean and well-stocked. Cute little hotel right in the heart of the city!

Yuehan

10.0
/ 10
Staff was so nice! Room was clean and well maintained. Location is great would definitely come back

Joanne

10.0
/ 10
Great location, close to the centre of Florence and the train station. Staff were very friendly and helpful, buffet breakfast was lovely. There is a cellar with wine vending machine which is a really nice place to relax with friends. Will definitely stay again.
In the Area
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Via Panzani 2, Duomo, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
The FRAME Hotel is located in area / city Florence. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The FRAME Hotel

Via Panzani 2, Duomo, Florence, Metropolitan City of Florence, Tuscany, Italy, 50123
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Exterior The FRAME Hotel
Exterior 2 The FRAME Hotel

Discover More About The FRAME Hotel

General


Near Galileo Museum - Institute and Museum of the History of Science

Location


With a stay at The FRAME Hotel, you'll be centrally located in Florence, steps from Piazza di Santa Maria Novella and 4 minutes by foot from Cathedral of Santa Maria del Fiore. This family-friendly hotel is 0.4 mi (0.7 km) from Ponte Vecchio and 0.5 mi (0.8 km) from Uffizi Gallery.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Via de' Tornabuoni - 0.1 km / 0.1 mi
Piazza di Santa Maria Novella - 0.2 km / 0.1 mi
Florence Baptistery - 0.2 km / 0.1 mi
Medici Chapels - 0.3 km / 0.2 mi
Via de' Calzaiuoli - 0.3 km / 0.2 mi
Via Faenza - 0.3 km / 0.2 mi
Strozzi Palace - 0.3 km / 0.2 mi
Piazza della Repubblica - 0.3 km / 0.2 mi
Piazza di San Giovanni - 0.3 km / 0.2 mi
Basilica of Santa Maria Novella - 0.3 km / 0.2 mi
Cathedral of Santa Maria del Fiore - 0.4 km / 0.2 mi
Giotto's Campanile - 0.4 km / 0.2 mi
San Lorenzo Church - 0.4 km / 0.2 mi
Duomo Museum - 0.4 km / 0.3 mi
Salvatore Ferragamo Museum - 0.4 km / 0.3 mi

The preferred airport for The FRAME Hotel is Florence Airport, Peretola (FLR) - 6.9 km / 4.3 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 24 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

All facilities in The FRAME Hotel

Bar, Cafe and Lounge The FRAME Hotel
Bar, Cafe and Lounge
Common Space The FRAME Hotel
Common Space
Accommodation Services The FRAME Hotel
Accommodation Services
Exterior The FRAME Hotel
Exterior
Others The FRAME Hotel
Others

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Transportation

  • Garage
  • Airport transfer

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Romantic proposal packages

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The FRAME Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in Half Board rates receive set menu dinner for guests age 15 and older in the booking. Dinner is provided by the restaurant next door, served in the hotel. Dinner fees for children age 14 and younger are collected at the property.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The FRAME Hotel
24
Another facilities in The FRAME Hotel
Smoke-free area, Safety deposit box, Coffee shop, Coffee/tea in lobby, Laundry service

Frequently asked question in The FRAME Hotel

What are available facilities at The FRAME Hotel?
There are top facilites at The FRAME Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The FRAME Hotel?
The standard check-in time at The FRAME Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does The FRAME Hotel provide breakfast?
Yes, The FRAME Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The FRAME Hotel
The FRAME Hotel has a 4.0-star rating.
How many rooms are available at The FRAME Hotel
The FRAME Hotel has 24.
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More Reviews from Other Guests in The FRAME Hotel

9.6
Exceptional
From 665 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
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Traveler Reviews The FRAME Hotel

Number of reviews per page
20
40
Top reviews
Aline
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The location is excellent. We had the superior room, and it was very small; we could not keep our luggage open or empty it anywhere. There is a desk in the room, but there is no space to pull up the chair between the desk and the bed. The water that was inside the glass bottle in the room tasted like tap water. We threw it away, and it was never refilled. We drank water from the minibar; there was only one small bottle of natural water, which was also never refilled. We also ran out of soap in the shower. This is the type of hotel for a quick one or two-night stay.
Read More
Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Front desk staff was very friendly throughout our stay. Room was clean and well-stocked. Cute little hotel right in the heart of the city!
Karl
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff was great
Jose
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

great location
Yuehan
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was so nice! Room was clean and well maintained. Location is great would definitely come back
Joanne
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, close to the centre of Florence and the train station. Staff were very friendly and helpful, buffet breakfast was lovely. There is a cellar with wine vending machine which is a really nice place to relax with friends. Will definitely stay again.
Nicolette
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Gorgeous property - photos don’t do it justice. Outstanding location and the staff were phenomenal- 10/10 would recommend.
Al
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff, too small elevator but everything great
Lorena
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was fantastic - helped us with some questions we had and suggested a great restaurant. Hotel was super conveniently located near lots of restaurants and was easy walk to major attractions. Would definitely book again. Loved the water fountain in the hotel so we could refill our water. Very clean also.
Karen
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A wonderful boutique hotel. Staffs were friendly and helpful. Room was clean and beautifully decorated, breakfast was excellent. Location is perfect. Will definitely return to this hotel if in Florence.
Kelli
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I love this hotel. I have stayed there twice in the last six months. It is perfectly located, the rooms are clean, comfortable and quiet. The staff is amazing. Excellent place for a lovely Florence visit!
Charles
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Just the right size.
Wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was excellent. Staff was friendly, helpful and very knowledgeable. Room was clean and well equipped. Location was wonderful, a few blocks from pretty much everything. Next time in Florence we will stay again at The Frame.
Heather Renee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff were wonderful and attentive. Very clean. No noise as it was sound proof
Anne
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff! Plus clean room plus location. Staff was extremely helpful in getting me (1) birthday gifts requested by my daughter, and (2) medical assistance quickly, which allowed me to enjoy my brief stay in Florence,
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Amazing room and fantastic location!! Will definitely be back!
Connor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Immaculate room condition, very friendly staff, great recommendations for food & such a good location.
Marco
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel itself is fine, but overall it did not meet my expectations. The breakfast was very limited and quite poor, although the lady working there was very kind and helpful. The elevator is extremely small, which can be inconvenient. Customer service was average, and for the price, I expected a better overall experience.
George
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We enjoyed our stay at The FRAME. It has easy access to both the train station and the city center. The staff is fantastic and the rooms are very comfortable. We would definitely stay there again.
Jen-Feng
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room is big. Staffs are nice. Parking lot is close.
Number of reviews per page
20
40

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Others 4 The FRAME Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.6
Exceptional
From 665 reviews
Cleanliness

9.8

Room Comfort

9.4

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The FRAME Hotel

Number of reviews per page
20
40
Top reviews
Aline
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The location is excellent. We had the superior room, and it was very small; we could not keep our luggage open or empty it anywhere. There is a desk in the room, but there is no space to pull up the chair between the desk and the bed. The water that was inside the glass bottle in the room tasted like tap water. We threw it away, and it was never refilled. We drank water from the minibar; there was only one small bottle of natural water, which was also never refilled. We also ran out of soap in the shower. This is the type of hotel for a quick one or two-night stay.
Read More
Eric
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Front desk staff was very friendly throughout our stay. Room was clean and well-stocked. Cute little hotel right in the heart of the city!
Karl
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The staff was great
Jose
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

great location
Yuehan
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff was so nice! Room was clean and well maintained. Location is great would definitely come back
Joanne
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, close to the centre of Florence and the train station. Staff were very friendly and helpful, buffet breakfast was lovely. There is a cellar with wine vending machine which is a really nice place to relax with friends. Will definitely stay again.
Nicolette
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Gorgeous property - photos don’t do it justice. Outstanding location and the staff were phenomenal- 10/10 would recommend.
Al
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff, too small elevator but everything great
Lorena
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was fantastic - helped us with some questions we had and suggested a great restaurant. Hotel was super conveniently located near lots of restaurants and was easy walk to major attractions. Would definitely book again. Loved the water fountain in the hotel so we could refill our water. Very clean also.
Karen
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

A wonderful boutique hotel. Staffs were friendly and helpful. Room was clean and beautifully decorated, breakfast was excellent. Location is perfect. Will definitely return to this hotel if in Florence.
Kelli
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I love this hotel. I have stayed there twice in the last six months. It is perfectly located, the rooms are clean, comfortable and quiet. The staff is amazing. Excellent place for a lovely Florence visit!
Charles
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Just the right size.
Wayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything was excellent. Staff was friendly, helpful and very knowledgeable. Room was clean and well equipped. Location was wonderful, a few blocks from pretty much everything. Next time in Florence we will stay again at The Frame.
Heather Renee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff were wonderful and attentive. Very clean. No noise as it was sound proof
Anne
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff! Plus clean room plus location. Staff was extremely helpful in getting me (1) birthday gifts requested by my daughter, and (2) medical assistance quickly, which allowed me to enjoy my brief stay in Florence,
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Amazing room and fantastic location!! Will definitely be back!
Connor
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Immaculate room condition, very friendly staff, great recommendations for food & such a good location.
Marco
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel itself is fine, but overall it did not meet my expectations. The breakfast was very limited and quite poor, although the lady working there was very kind and helpful. The elevator is extremely small, which can be inconvenient. Customer service was average, and for the price, I expected a better overall experience.
George
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

We enjoyed our stay at The FRAME. It has easy access to both the train station and the city center. The staff is fantastic and the rooms are very comfortable. We would definitely stay there again.
Jen-Feng
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room is big. Staffs are nice. Parking lot is close.
Number of reviews per page
20
40