What do past guests say about Hotel Four Seasons?

Hotel Four Seasons is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Four Seasons

Name: Hotel Four Seasons
Address: 18 Ruthven Road, Saint Andrew, Jamaica, 18 Ruthven Road, Saint Andrew, Jamaica
Rating: 8.2

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8.2

Very Good

1,000 reviews

What Guests Say About Their Stay

Calma

10.0

/ 10

The property is well kept. Staff are so professional, kind and they make you feel at home. The food is also delicious. I would love to stay there again. Thank you😊🙏

Florence

10.0

/ 10

We thought the food was excellent. It was presented in a very professional and appetizing manner. The staff was very friendly and accommodating. We also appreciated the grounds which contained mature mango trees and beautiful native plants and flowers. The fitness center was well equipped and was a welcome amenity. We will be happy to stay there in the future and would like to see the re-establishment of the game room.

Tracy

10.0

/ 10

We lived Hotel Four Seasons. We stayed two nights but wish it was longer. The grounds and pool are lovely. Rooms large and comfortable and the included breakfast was good. The staff are all very helpful. I would definitely stay again when I come to Kingston.

In the Area

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18 Ruthven Road, Saint Andrew, Jamaica

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Elevator

Staying at Hotel Four Seasons is a good choice when you are visiting Saint Andrew. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Four Seasons

18 Ruthven Road, Saint Andrew, Jamaica

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Discover More About Hotel Four Seasons

General
In Kingston (New Kingston)

Location
Located in Kingston (New Kingston), Hotel Four Seasons is within a 15-minute walk of Mandela Park and Peter Tosh Museum. This hotel is 0.7 mi (1.1 km) from Devon House and 0.8 mi (1.2 km) from Centre Stage Theatre.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Mandela Park - 0.8 km / 0.5 mi
Peter Tosh Museum - 0.9 km / 0.6 mi
St Andrew Parish Church - 1 km / 0.6 mi
Emancipation Park - 1 km / 0.6 mi
Pantry Playhouse - 1.2 km / 0.7 mi
Devon House - 1.2 km / 0.7 mi
Centre Stage Theatre - 1.2 km / 0.7 mi
Tropical Plaza - 1.3 km / 0.8 mi
Little Theater - 2.1 km / 1.3 mi
Carib 5 Cinema - 2.1 km / 1.3 mi
Kingston and St. Andrew Parish Library - 2.2 km / 1.4 mi
Bob Marley Museum - 2.4 km / 1.5 mi
Jamaica House - 2.5 km / 1.5 mi
Kings House - 2.6 km / 1.6 mi
Mico Teachers College - 2.7 km / 1.7 mi

The nearest airports are:
Norman Manley Intl. Airport (KIN) - 20.7 km / 12.8 mi
Ocho Rios (OCJ-Ian Fleming Intl.) - 73.3 km / 45.6 mi

The preferred airport for Hotel Four Seasons is Norman Manley Intl. Airport (KIN).

Facilities
Dip into one of the 2 outdoor pools or enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include complimentary wired internet access, a computer station, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wind down with a drink at one of the 3 bars/lounges or 2 poolside bars. A complimentary continental breakfast is served daily from 7:00 AM to 10:30 AM.

Rooms
Make yourself at home in one of the 114 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.

All facilities in Hotel Four Seasons

Swimming Pool

Fitness Center

Functional Hall

Common Space

Lobby

Things to Do

TV lounge
Outdoor pool
Garden
Fitness center
Barbecue
Pool sun loungers

Food and Drinks

Poolside bar
Continental breakfast
Breakfast

Connectivity

LAN Internet
Free WiFi

General

Banquet
Reception hall
Terrace

Accessibilty

Disabled access friendly

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms
Conference rooms
Computer station

Accommodation Policy & General Information in Hotel Four Seasons

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Four Seasons	114
Number of floors in Hotel Four Seasons	3
Another facilities in Hotel Four Seasons	TV lounge, Outdoor pool, Garden, Fitness center, Barbecue

Frequently asked question in Hotel Four Seasons

What are available facilities at Hotel Four Seasons?

There are top facilites at Hotel Four Seasons such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Four Seasons?

The standard check-in time at Hotel Four Seasons is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hotel Four Seasons provide breakfast?

Yes, Hotel Four Seasons provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Four Seasons

Hotel Four Seasons has a 3.0-star rating.

How many floors does Hotel Four Seasons have?

Hotel Four Seasons has 3.

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More Reviews from Other Guests in Hotel Four Seasons

Overall Ratings & Reviews Hotel Four Seasons

Other sources (1,000)

8.2

Very Good

From 1,000 reviews

Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.4

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Traveler Reviews Hotel Four Seasons

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Top reviews

Calma

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

The property is well kept. Staff are so professional, kind and they make you feel at home. The food is also delicious. I would love to stay there again. Thank you😊🙏

Ruth

Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Hotel Four Seasons is located in a quiet area in the heart of New Kingston. It is walkable to areas like Devon House, Bob Marley's House, and Emancipation Park. We enjoyed the property itself because it had lots of trees and chairs for outside sitting. I am a humble traveler so I do not knit pick so I enjoyed the space. However, I would change the bed covers they were often itchy and rarely comfortable. They are also incredibly out of style so it makes the room look old and outdated and it dims the room completely. We stayed for 9 nights and overall have a positive experience. HOWEVER! The only thing that I really hated (yes strong word I know) is the breakfast. Two of the staff members were incredibly rude and unwelcoming to us as if we had come to their house demanding food. There were two incredibly kind older women and two younger gentle men that were accommodating. However, the other two younger women (not the trainee)...were terrible and had unwelcoming faces as we entered the dining area and would often block our way and ask if we are even staying at the hotel. On top of that, do not get me started on how cheap and terrible the "continental breakfast" is. What a shame to call that a breakfast, they make it taste so terrible so you give in and purchase the Jamaican option. I have been to over 6 different hotels and high end resorts in Jamaica and this is the only one that does that. What a shame, it left a bad taste in my mouth literally and figuratively.

Alecia

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

KEVIN

with Partner

2.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Not like before

Jacqueline

Family

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Property and room were clean. Friendly staff.

Dennis

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Clean environment with fruit trees and clean pool. Decent breakfast. No shower gel. The canister for the soap was broken and was never fixed. Broken safe and difficult to use TV with remote that works intermittently.

Alfred

with Friends

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Highly recommend and i will book it on my next trip to Kingston.

Dottie

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The location of this property was ideal

Florence

Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Melonie

with Friends

4.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

There is two side to this property. I was placed on the dirty side at the back. I stayed for 3 days and have to constantly request towels. No amenities was available in the room. The fridge were unplugged, no water , no shower gel. I have been to lots of hotels in Jamaica and this is the worst. I went for breakfast because they say it’s included I was charged for the coffee and juice. Definitely not going back. Tried canceling my reservation it was denied and they did not even try to make me comfortable or try to find out what was wrong like most hotel would do. I would not recommend to my friends at all.

Patrick

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Homely feeling with fruit trees.Relaxing and convenient location

Heather Thomas

with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

The room was a nice size and clean. Check In was easy. Be aware with breakfast means continental breakfast. Jamaican breakfast is an upgrade and will cost.

Jasmine

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

This is more like a motel stay. Restaurant Staff was very unfriendly and

Tracy

with Partner

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Behansin

with Children

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean, some rooms need to be updated. Breakfast needs improvement (complimentary breakfast every day is one egg, two slices of bread, tea/coffee, pieces of fruits and slice of cake; Jamaican breakfast cost extra). Staff is very professional/ courteous.

Susan

with Children

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

The rooms are very clean. It looked like half of the property was newly built, the owner need to update the other half (the bed on the older side is "hard like a rock", the bathrooms are falling apart, the A/C dosen't work and the safe looked like something you would see on the "Flinstones"). On a positive note, the athmosphere gives you a island feel. The rooms open to outdoor, outside has mango trees and flowers, the outside property is well maintained. The property is within close proximity to supermarkets, resturants, stores, and transportation. When someone visits Jamaica, he/she does not want toast and egg everyday for complimentary breakfast!! I would rather get charged an extra $20/25 per day to get the traditional Jamaican breakfast, that is why people travel to Jamaica (for the food and culture) we can have egg and bread at home (although you can upgrade to traditional Jamaican breakfast for extra, it takes away the pleasure). My initial say at this hotel was awesome (they used to serve Jamaican breakfast as complimentary breakfast). Now, I sometimes stay at Pegasus ( when I need an upgrade in the complimentary breakfast) but I don't like the enclosure. The staff is professional, they are very attentive, courteous and poised.

JUWAN

with Partner

6.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

This was my first time and not sure if I will be back. The rooms are not sound proof at all. It seems like the other guest were in my room. The security guards allowed my driver to enter the gated property once only during my 3 day stay. We made complaints and nothing was done about it. Instead of lifting the gate to allow my taxi driver in, we had to get out each time and walk around in order to enter the hotel. Also, I ordered a simple bread less burger......and a chicken dinner for my husband.......45 minutes later we got cold food and his rice n beans arrived after he ate his chicken and mash.

Dale Brent

with Partner

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Restaurant food guality and dining staff were great. Room and beds were clean. Shower was just okay; low water pressure. Bathroom was small; there was no shower gel or adequate soap. ICE was inconvenient and pool was dirty and unusable I would stay again due to the dining staff.

Cecele

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The property is old and need to be updated, especially the rooms. The rooms are large but the bed sheets looks like old dirty comforters with the ugliest color. Also, who has tubs in bathrooms still? Staff was very accommodating but there was no local food served at the restaurant except for curry goat which was not good. I would say this hotel is in a somewhat convenient spot close to food spots in Half way tree but needs some updating!

Andeen

with Children

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

We had a good time at this low budget hotel. Which was close to local amenities and walking distance to half way tree a buzzing place.

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