Biwako Hanakaido

Hotels
9.2
/10
Exceptional
228 reviews

What Guests Say About Their Stay

Norman

10.0
/ 10
Great service from the staff right from the lobby and throughout our stay. The room is very spacious, comfortable and the in room Onsen is fantastic

maria

10.0
/ 10
2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again!

Lon Lee

10.0
/ 10
This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.
In the Area
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1-3 1-Chome, Ogoto, Shiga, Otsu-shi, Kansai, Japan, 520 0101

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Biwako Hanakaido is a hotel is located at Otsu-shi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Biwako Hanakaido

1-3 1-Chome, Ogoto, Shiga, Otsu-shi, Kansai, Japan, 520 0101
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Biwako Hanakaido Rates per Night

Biwako Hanakaido room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Biwako Hanakaido hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Biwako Hanakaido Location & Address

Biwako Hanakaido is located at 1-3 1-Chome, Ogoto, 滋賀県, 大津市, 関西, 日本, 520 0101. It's situated in the Shiga area of Japan, nestled on the shores of Lake Biwa. The hotel is approximately 20 km from the city center of Otsu.

How to go to Biwako Hanakaido from Airport

Figuring out the best way to get to Biwako Hanakaido from the airport is key to starting your trip off right. Here are a few options for your hotel transfer from the airport to hotel, depending on your priorities.

  • Taxi (Most Direct):

    A taxi will take you directly from Kansai International Airport (KIX) to Biwako Hanakaido. It's the most convenient option, but also the most expensive.
  • Train (Most Scenic):

    Take the JR Haruka Express from KIX to Kyoto Station, then transfer to the JR Kosei Line to Ogoto Onsen Station. From there, it's a short taxi ride to the hotel. This option offers beautiful views of the countryside.
  • Airport Limousine Bus (Budget-Friendly):

    Take the Airport Limousine Bus from KIX to Kyoto Station. From Kyoto Station, take the JR Kosei Line to Ogoto Onsen Station, followed by a short taxi ride to Biwako Hanakaido. This is a more affordable option than a taxi.
  • Ride Hailing (Convenient):

    Use Traveloka to book a ride from Kansai International Airport (KIX) to Biwako Hanakaido. It's a convenient option, offering door-to-door service.

Tips:

For the most convenient route, consider booking a private airport transfer through Traveloka. This ensures a hassle-free journey directly to the hotel. If you're on a budget, the Airport Limousine Bus combined with the train is a good option.

Biwako Hanakaido Reviews & Summary

Looking for all about hotel Biwako Hanakaido before you book? This hotel is known for its stunning lakeside location and traditional Japanese hospitality. Hotel reviews often highlight the exceptional service and relaxing atmosphere.

Guests love the onsen (hot springs) with their lake views, the delicious kaiseki (multi-course) dinners, and the beautifully landscaped gardens. A standout feature is the hotel's commitment to providing an authentic Japanese experience. The attentive staff and serene environment make for a truly memorable stay.

"Absolutely wonderful stay! The onsen was incredible, the food was delicious, and the staff were so kind and helpful. I highly recommend Biwako Hanakaido for a relaxing getaway."

Biwako Hanakaido Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Biwako Hanakaido offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:

  • Standard Japanese Room:

    Features traditional tatami mats, futon beds, and views of the garden or lake. Non-smoking rooms are available.
  • Deluxe Japanese Room with Open-Air Bath:

    Offers a private open-air bath on the balcony, perfect for enjoying the scenery. Non-smoking.
  • Western-Style Room:

    Equipped with comfortable beds and modern amenities. Some rooms offer lake views. Non-smoking.
  • Japanese-Western Style Room:

    Combines traditional Japanese elements with Western-style beds. Non-smoking.
  • Suite:

    Spacious rooms with separate living and sleeping areas, offering panoramic lake views. Non-smoking.

Please note that Biwako Hanakaido is generally not a pet-friendly hotel. Contact the hotel directly for specific inquiries regarding service animals and any potential exceptions.

Hotel Facilities in Biwako Hanakaido

Biwako Hanakaido boasts a range of hotel amenities designed to enhance your stay. From relaxing onsen to fun activities, there's something for everyone. Here's a look at the hotel facilities available:

  • Onsen (Hot Springs):

    Enjoy indoor and outdoor onsen with stunning lake views. Open from 6:00 AM to 12:00 AM.
  • Spa:

    Indulge in a variety of massage and beauty treatments. Operating hours vary; please check with the front desk.
  • Swimming Pool:

    A seasonal outdoor pool is available during the summer months. Open from 9:00 AM to 6:00 PM.
  • Karaoke Room:

    Have fun singing your heart out in the karaoke room. Fees apply; please inquire at the front desk.
  • Gift Shop:

    Find souvenirs and local crafts at the hotel's gift shop. Open from 8:00 AM to 9:00 PM.
  • Game Corner:

    Enjoy a selection of arcade games. Open 24 hours.

Hotel Buffet or Restaurant/Cafe in Biwako Hanakaido

Biwako Hanakaido offers a delightful culinary experience with its hotel restaurant options. Whether you're looking for a traditional Japanese meal or a relaxing cafe experience, you'll find it here. Here's a breakdown of the hotel buffet and restaurant options:

  • Restaurant Kaiseki Hanakaido:

    Serves traditional Kaiseki cuisine, a multi-course Japanese dinner. Prices start from SGD 150 per person. Open for dinner only, from 6:00 PM to 9:00 PM. Signature dishes include fresh seafood from Lake Biwa and seasonal vegetables.
  • Restaurant Biwako:

    Offers a buffet-style breakfast and dinner with a variety of Japanese and Western dishes. Prices start from SGD 50 per person for breakfast and SGD 80 per person for dinner. Open for breakfast from 7:00 AM to 9:00 AM and for dinner from 6:00 PM to 9:00 PM.
  • Cafe Lounge:

    A relaxing cafe serving coffee, tea, and light snacks. Prices range from SGD 10 to SGD 20. Open from 10:00 AM to 6:00 PM.

Biwako Hanakaido Airport pickups and How to Book

Need a convenient hotel to airport transfer? Biwako Hanakaido offers hotels with airport shuttle services to make your arrival and departure as smooth as possible.

To book an airport pick-up, contact the hotel directly at least 48 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport. Alternatively, you can book a ride hailing service via Traveloka for a seamless transfer.

Nearby MRT Station & Bus Stops

Navigating Osaka using public transport is easy with several MRT nearby and bus stops nearby. Here are the nearest options to Biwako Hanakaido:

  • Ogoto Onsen Station (JR Kosei Line):

    Approximately 2 km from the hotel.
  • Bus Stop (Biwako Hanakaido Mae):

    Located directly in front of the hotel.

To use public transport, you can purchase an ICOCA or Suica card, which can be used on most trains and buses in the Osaka area. These cards can be purchased at most train stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Osaka offers a wealth of nearby places to go and nearby sightseeing places that are perfect for kids and adults alike. Here are a few things to see nearby:

  • Universal Studios Japan:

    A thrilling theme park with rides and attractions based on popular movies and TV shows. Located approximately 25 km from the hotel. Entry price starts from SGD 80.
  • Osaka Aquarium Kaiyukan:

    One of the largest aquariums in the world, featuring a diverse range of marine life. Located approximately 20 km from the hotel. Entry price starts from SGD 30.
  • Osaka Castle:

    A historic landmark with beautiful gardens and a museum. Located approximately 15 km from the hotel. Entry to the castle grounds is free; entry to the castle museum is approximately SGD 7.
  • Kids Plaza Osaka:

    An interactive museum designed to stimulate children's creativity and curiosity. Located approximately 18 km from the hotel. Entry price starts from SGD 15.
  • Tennoji Zoo:

    Home to a wide variety of animals from around the world. Located approximately 17 km from the hotel. Entry price starts from SGD 6.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Biwako Hanakaido (Osaka)

Exploring the nearby dining scene is a must when visiting Osaka. From cozy cafes to bustling restaurants, there's something to satisfy every craving. Don't miss out on the local food and food eatiries near me!

  • Cafes/Restaurants:

    • Doutor Coffee:

      A popular coffee chain offering a variety of coffee drinks, sandwiches, and pastries.
    • Ichiran Ramen:

      Famous for its customizable tonkotsu ramen.
    • Kani Doraku:

      Specializes in crab dishes, offering a luxurious dining experience.
  • Local Street Food:

    • Takoyaki (Octopus Balls):

      A quintessential Osaka street food.
    • Okonomiyaki (Savory Pancake):

      A customizable pancake filled with various ingredients.
    • Kushikatsu (Deep-Fried Skewers):

      Skewers of meat and vegetables, deep-fried and served with a dipping sauce.
    • Ramen:

      Noodle soup with various toppings and broth flavors.
    • Yakitori (Grilled Chicken Skewers):

      Grilled chicken skewers seasoned with various sauces and spices.

Shopping places near Biwako Hanakaido (Osaka)

Osaka is a shopper's paradise, with a wide range of dept stores near me and shops near me. Whether you're looking for high-end fashion or local souvenirs, you'll find it here. Explore the nearby shopping destinations for a memorable retail experience.

  • Umeda:

    A major shopping district with department stores like Hankyu and Hanshin, as well as the Umeda Sky Building.
  • Shinsaibashi:

    A vibrant shopping street with a mix of boutiques, department stores, and restaurants.
  • Namba:

    Known for its lively atmosphere and diverse shopping options, including the Namba Parks shopping complex.

Other Places to Stay Near Biwako Hanakaido

Looking for alternative accommodations? Osaka offers a variety of options, from luxury hotels to budget-friendly choices. Here are some other places to stay nearby:

  • Luxury/5–6 Star Hotels Nearby:

    • The Ritz-Carlton, Osaka:

      Known for its impeccable service and luxurious amenities.
    • St. Regis Hotel Osaka:

      Offers stunning city views and elegant accommodations.
    • Imperial Hotel Osaka:

      A historic hotel with a reputation for excellence.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

  • Four-Star Hotels Nearby:

    • Namba Oriental Hotel:

      Conveniently located near Namba Station.
    • Hotel Granvia Osaka:

      Directly connected to Osaka Station.
    • Cross Hotel Osaka:

      Stylish hotel in the heart of Namba.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

  • Three-Star Hotels Nearby:

    • Grids Premium Hotel Osaka Namba:

      Modern hotel with comfortable rooms.
    • Hotel Monterey Grasmere Osaka:

      Offers panoramic city views.
    • Hotel Vista Grande Osaka:

      Conveniently located near Dotonbori.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Osaka and looking for the perfect place to stay? Biwako Hanakaido offers a unique blend of traditional Japanese hospitality and modern comfort. Check hotel availability and make your hotel reservations today for an unforgettable experience.

Don't miss out on the opportunity to explore the beauty of Lake Biwa and the vibrant city of Osaka. With its convenient location and exceptional amenities, Biwako Hanakaido is the ideal base for your Japanese adventure. Book your room booking now through Traveloka and enjoy exclusive deals and discounts!

Explore more options and book cheap hotels in Japan or find cheap hotels nearby for your next getaway.

All facilities in Biwako Hanakaido

Others Biwako Hanakaido
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Newspaper in lobby

Things to Do

  • Library
  • Garden
  • Sauna

Food and Drinks

  • Breakfast
  • Bar

General

  • Banquet
  • Parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Biwako Hanakaido

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for Japanese breakfast: approximately JPY 2500 for adults and JPY 2000 for children
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Room rates do not include extra bedding or half board meals for children age 1-5. Meal surcharges apply.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 20:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 20:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Biwako Hanakaido
43
Number of floors in Biwako Hanakaido
6
Another facilities in Biwako Hanakaido
Others, Smoke-free area, Safety deposit box, Coffee shop, Luggage storage

Frequently asked question in Biwako Hanakaido

Is Biwako Hanakaido parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for our guests at Biwako Hanakaido. However, we don't currently offer a valet parking service. Please be aware that parking availability is subject to space, so it's advisable to inform us in advance if you require a parking space.
Does Biwako Hanakaido offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those of Biwako Hanakaido. To find out whether they offer hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does Biwako Hanakaido offer free hotel Wi-Fi for guests during their stay?
I'm afraid I don't have access to real-time information, including details on specific hotel amenities like Wi-Fi. To find out if Biwako Hanakaido offers free hotel wifi for guests, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
Where is the nearest MRT station or bus stops nearby Biwako Hanakaido? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Biwako Hanakaido. For MRT stations, you'll need to check a map as the nearest one may require a bus or taxi ride. Regarding visitor attractions, nearby things to do include exploring the beautiful Lake Biwa and visiting local temples and shrines; specific attractions depend on your preferred activities.
Is Biwako Hanakaido a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific pet policies for hotels like Biwako Hanakaido. To find out if it's a pet-friendly hotel or offers animal-friendly accommodation, I recommend checking their official website or contacting them directly. Their contact details should be easily available online.
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More Reviews from Other Guests in Biwako Hanakaido

9.2
Exceptional
From 228 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.0

Service and Facilites

9.6

Sort by
Most Relevant
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Traveler Reviews Biwako Hanakaido

Number of reviews per page
20
40
Top reviews
Norman
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great service from the staff right from the lobby and throughout our stay. The room is very spacious, comfortable and the in room Onsen is fantastic
HOK
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing
maria
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again!
Marlon
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Balcony was great and entire room was super clean, great staff as well.
Alice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend.
Read More
Lon Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path.
Renato
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great Ryokan - impecable
Tamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Loved having a drawer of kimonos to choose from to wear for our stay! The room was wonderful and we saw the beautiful sunrise from our bed. It was really a special experience. The private bath on our balcony was so nice and relaxing. The staff is super, very well trained and attentive. They make you feel special from the moment you walk in with a snack and a drink. We purchased some quality souvenirs from the gift shop. The half board is a grand experience. The onsens are unforgettable. I went early and had the whole place to myself.
Read More
CHAN THONG
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

amazing
Ivan
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

We stayed for just one night to expierence the best this ryokan had to offer and man did it exceed all our expectations. To truly know, book one of their 4 suites. The #500 rooms. Massive rooms with authentic tatami mats, personal and private onsen that is open air facing the beautiful lake, out of this world seasonal dinner/breakfast course. The area is secluded enough to be quiet but not far from the local town. Cute and quaint souvenir shop. Oh and the bidet toilet is the best we've ever seen. Lastly, the staff is extremely accommodating, friendly, and helpful. They know english very well too. They have a shuttle that does pick up and drop off from Ogotoonsen Station so skip the taxi and call the resort when you get there. If you have cell service there is a free cell phone that you can use to call the resort. Theres also a guide of numbers for all the resorts in the area. To wrap up, book a night at this ryokan you will not regret treating yourself to a time of lavish luxury.
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Asher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :)
Nicholas
icon-Leisure
Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

This Onsen was incredible. The staff was very polite and helpful. The rooms were spacious and traditional, a had yukata for us to wear around the hotel. We had a private bath that was beautiful and very relaxing. The meal they prepared for us was very elegant and delicious. Beware that it is very seafood heavy (my wife isn’t a huge seafood fan). There is a bit of a language barrier, but it didn’t keep us from communicating (google translate helped a few times). Overall a great experience in a less crowded and beautiful area of Kyoto that was fairly easy to access
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Makana
icon-with Partner
with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast.
Amelia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals
Alejandro
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place.
Teddy
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Top notch ryokan, highly recommended. Stayed in a Japanese style room, including 2 meals per day, and with shuttle service from the ryokan to the train station. Includes an onsen and massage service as well. The room was very spacious, clean and comfortable. The meals delicious. The staff extremely friendly and helpful. Very nice experience while in Kyoto.
Read More
Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The staff and private onsen were top-notch, no comparison. The meal provided was interesting. We were hoping that there was a way to change our first night’s meal choice prior to our stay instead of the business defaulting to the traditional Japanese meal on the first night of our stay. After messaging on Expedia, they would not let us change the meal. Other than that, the service provided by the staff is second to none and we wouldn’t trade our stay with Biwako Hanakaido for anything.
Read More
Claire
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

This beautiful, well-run hotel makes you feel very special. We were greeted warmly on arrival, given peach tea and walked through the hotel’s spa protocol. Since they are currently doing work on parts of the spa (this was no problem, and there was no noise). The onsite onsen is absolutely beautiful— a deep pond in a (part) bamboo forest, relaxing and piping hot. The dinner and breakfast are extravagant, delicious, and gorgeously presented. The staff is so very kind and gracious. They go far out of their way to make you feel at home. We speak no Japanese except “good morning” and the staff spoke enough English to help us in every way. This was my first trip ever to Japan, let alone an onsen, and this hotel made it a delightful experience!
Read More
Anna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The shuttle to pickup/drop off to and from Ogoto Onsen Station was great; otherwise, it would be a 10 minutes walk with luggage! Our tatami room was very traditional and offered a great view of the lake. Only downside is no blackout curtain so the room is nice and BRIGHT at 6 o'clock in the morning! The 10-course (I think) dinner was interesting and filling; it took us 2 1/2 hours to finish. One note though, the massage was not very pleasant but then again, the appointment was 10pm so I wasn't expecting a great masseuse at that time. Overall, it was a very pleasant experience.
Read More
Number of reviews per page
20
40

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Others 4 Biwako Hanakaido

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 228 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.0

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Biwako Hanakaido

Number of reviews per page
20
40
Top reviews
Norman
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great service from the staff right from the lobby and throughout our stay. The room is very spacious, comfortable and the in room Onsen is fantastic
HOK
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing
maria
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

2nd stay and still consistent with delicious food, friendly staff, calm and relaxing environment perfect for quiet getaway. Will come back again!
Marlon
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Balcony was great and entire room was super clean, great staff as well.
Alice
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Most memorable stay of our trip. There’s a shuttle service from the station which was very helpful and makes commute easy. All the staff was very attentive and knowledgeable. The private onsen in the room was lovely. Kaiseki dinner and Japanese breakfast were excellent. We had a very lovely stay here and would highly recommend.
Read More
Lon Lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

This charming onsen hotel by Lake Biwako offers a spacious, pristine room with an open-air onsen bath. Both dinner and breakfast were delectable. The staff were friendly and attentive, making our stay truly unforgettable.
Andrew
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The stay here was wonderful. The staff were amazing, the dining experience was perfect. Would recommend for anyone that wants a quiet onsen off the main travel path.
Renato
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great Ryokan - impecable
Tamela
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Loved having a drawer of kimonos to choose from to wear for our stay! The room was wonderful and we saw the beautiful sunrise from our bed. It was really a special experience. The private bath on our balcony was so nice and relaxing. The staff is super, very well trained and attentive. They make you feel special from the moment you walk in with a snack and a drink. We purchased some quality souvenirs from the gift shop. The half board is a grand experience. The onsens are unforgettable. I went early and had the whole place to myself.
Read More
CHAN THONG
10.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

amazing
Ivan
10.0
/10
Reviewed 77 week(s) ago

Hotels.com verified review

We stayed for just one night to expierence the best this ryokan had to offer and man did it exceed all our expectations. To truly know, book one of their 4 suites. The #500 rooms. Massive rooms with authentic tatami mats, personal and private onsen that is open air facing the beautiful lake, out of this world seasonal dinner/breakfast course. The area is secluded enough to be quiet but not far from the local town. Cute and quaint souvenir shop. Oh and the bidet toilet is the best we've ever seen. Lastly, the staff is extremely accommodating, friendly, and helpful. They know english very well too. They have a shuttle that does pick up and drop off from Ogotoonsen Station so skip the taxi and call the resort when you get there. If you have cell service there is a free cell phone that you can use to call the resort. Theres also a guide of numbers for all the resorts in the area. To wrap up, book a night at this ryokan you will not regret treating yourself to a time of lavish luxury.
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Asher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

everything was amazing from the room, to the onsen, the food, the staff and the service. there is a free mobile phone in ogoto onsen station which you can use to call the different onsen hotels nearby and they will send a shuttle to come pick you up :)
Nicholas
icon-Leisure
Leisure
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

This Onsen was incredible. The staff was very polite and helpful. The rooms were spacious and traditional, a had yukata for us to wear around the hotel. We had a private bath that was beautiful and very relaxing. The meal they prepared for us was very elegant and delicious. Beware that it is very seafood heavy (my wife isn’t a huge seafood fan). There is a bit of a language barrier, but it didn’t keep us from communicating (google translate helped a few times). Overall a great experience in a less crowded and beautiful area of Kyoto that was fairly easy to access
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Makana
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with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Biwako Hanakaido was/is amazing. The staff are very friendly and service is top tier. I really can’t say much about this place other than it was amazing. I would do it again on my next trip. The dinner set was amazing and so was the breakfast.
Amelia
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Friends and Family
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

The beef sashimi was the BEST thing we had our entire time in Japan. The traditional food were also very good while still having options for those who wanted more modern meals
Alejandro
10.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

The staff was extremely friendly, and they were also professional and clear about the guidelines for the onsen and dinner expectations. The food was incredible, the private bath was soothing. And the area is wonderful. Lake Biwa is a special place.
Teddy
icon-Leisure
Leisure
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Top notch ryokan, highly recommended. Stayed in a Japanese style room, including 2 meals per day, and with shuttle service from the ryokan to the train station. Includes an onsen and massage service as well. The room was very spacious, clean and comfortable. The meals delicious. The staff extremely friendly and helpful. Very nice experience while in Kyoto.
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Alexander
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

The staff and private onsen were top-notch, no comparison. The meal provided was interesting. We were hoping that there was a way to change our first night’s meal choice prior to our stay instead of the business defaulting to the traditional Japanese meal on the first night of our stay. After messaging on Expedia, they would not let us change the meal. Other than that, the service provided by the staff is second to none and we wouldn’t trade our stay with Biwako Hanakaido for anything.
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Claire
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

This beautiful, well-run hotel makes you feel very special. We were greeted warmly on arrival, given peach tea and walked through the hotel’s spa protocol. Since they are currently doing work on parts of the spa (this was no problem, and there was no noise). The onsite onsen is absolutely beautiful— a deep pond in a (part) bamboo forest, relaxing and piping hot. The dinner and breakfast are extravagant, delicious, and gorgeously presented. The staff is so very kind and gracious. They go far out of their way to make you feel at home. We speak no Japanese except “good morning” and the staff spoke enough English to help us in every way. This was my first trip ever to Japan, let alone an onsen, and this hotel made it a delightful experience!
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Anna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

The shuttle to pickup/drop off to and from Ogoto Onsen Station was great; otherwise, it would be a 10 minutes walk with luggage! Our tatami room was very traditional and offered a great view of the lake. Only downside is no blackout curtain so the room is nice and BRIGHT at 6 o'clock in the morning! The 10-course (I think) dinner was interesting and filling; it took us 2 1/2 hours to finish. One note though, the massage was not very pleasant but then again, the appointment was 10pm so I wasn't expecting a great masseuse at that time. Overall, it was a very pleasant experience.
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