The hotel is exactly the same as it was described in the website. The room is spacious and very clean. The location is only 3 minutes from JR Station. Staffs are so friendly and helpful. The hotel provides unlimited coffee, tea, hot chocolate and matxha at the lobby area. Also additional amenities is provided and we can collect by ourselves before going up to our room. This hotel is highly recommended for you to stay while in Nagano. We will definitely come back here on our next trip. Thanks