DOTONBORI Crystal Hotel II

Hotels
8.4
/10
Very Good
146 reviews

What Guests Say About Their Stay

Jenney
10.0
/ 10
Friendly staff, clean and welcoming foyer. Room size is your typical Japanese standard size, bed tv mini fridge and a bathroom. Bed was firm which I prefer, however the only complaint I have for cleanliness is the pillow. Found pillow had an odour and it wasn’t the pillow sham. As to the location, it’s about 12 min to Dotonburi district, 10 min to Dotonburi Plaza where you can take a bus directly to Kansai Airport which is very convenient for approximately $18 CAD. No eatery directly at the hotel but walking distant 10-15min. Laundry mats close by and of course there’s a family mart across the way from the hotel. Overall great experience.
Michael
10.0
/ 10
Every good experience. Would recommend highly due to its location to dotenbori. Would stay again
Tan-Phat
10.0
/ 10
Very helpful workers and tried their best answering our question, we got our luggage transferred to another hotel successfully and would recommend this hotel as it is near almost everything !
In the Area
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2-17-4 Kawarayamachi, Chuo, Osaka, Osaka Prefecture, Kansai, Japan, 542-0066

Main Facilities

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24-Hour Front Desk
Elevator
WiFi
DOTONBORI Crystal Hotel II is a hotel in a good neighborhood, which is located at Osaka. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around DOTONBORI Crystal Hotel II

2-17-4 Kawarayamachi, Chuo, Osaka, Osaka Prefecture, Kansai, Japan, 542-0066
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DOTONBORI Crystal Hotel II Rates per Night

DOTONBORI Crystal Hotel II room rates start from ¥6,500 before tax per night, which becomes ¥7,150 after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best DOTONBORI Crystal Hotel II hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

DOTONBORI Crystal Hotel II Location & Address

DOTONBORI Crystal Hotel II is located at 2-chōme-13-17 Higashishinsaibashi, Chuo Ward, Osaka, 542-0083, Japan. It's situated in the Osaka area of Japan, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center.

How to go to DOTONBORI Crystal Hotel II from Airport

Getting from Kansai International Airport (KIX) to DOTONBORI Crystal Hotel II is a breeze with several convenient options. Whether you're looking for the fastest route or the most budget-friendly one, here's a breakdown of your choices for a smooth hotel transfer.

  • Taxi (most direct):

    A taxi is the most direct way to reach the hotel. The journey takes approximately 50-75 minutes, depending on traffic. However, it's also the most expensive option, costing around ¥15,000 - ¥20,000.
  • Airport Limousine Bus (convenient):

    The Airport Limousine Bus offers a comfortable and relatively affordable option. Take the bus bound for Namba OCAT (Osaka City Air Terminal). From Namba OCAT, you can take a short taxi ride (around ¥1,000) or walk (approximately 20 minutes) to the hotel. The bus journey takes about 50 minutes, and the fare is around ¥1,300.
  • Nankai Airport Express (affordable):

    The Nankai Airport Express train is a cost-effective way to travel. Take the train to Namba Station. From Namba Station, you can take a taxi (around ¥1,000) or walk (approximately 20 minutes) to the hotel. The train journey takes about 45 minutes, and the fare is around ¥930.
  • JR Haruka Express (fastest):

    The JR Haruka Express is the fastest train option. Take the train to Shin-Osaka Station, then transfer to the Midosuji Subway Line to Namba Station. From Namba Station, you can take a taxi (around ¥1,000) or walk (approximately 20 minutes) to the hotel. The total journey takes about 60-70 minutes, and the fare is around ¥3,000.
  • Ride Hailing (alternative):

    Ride Hailing is available in Osaka, but it might be more expensive than a regular taxi, especially during peak hours.

Tips:

For the most convenient route, consider the Airport Limousine Bus to Namba OCAT, followed by a short taxi ride to the hotel. This option balances cost and convenience. If you're on a tight budget, the Nankai Airport Express to Namba Station is a good choice. Purchase a Japan Rail Pass if you plan to travel extensively by train during your stay.

DOTONBORI Crystal Hotel II Reviews & Summary

Looking for all about hotel DOTONBORI Crystal Hotel II? This hotel consistently receives positive hotel reviews for its prime location, comfortable accommodations, and friendly service. Guests particularly appreciate its proximity to Dotonbori's vibrant nightlife and delicious street food.

What makes this hotel stand out is its modern design and well-maintained facilities. The rooms are clean and comfortable, providing a relaxing retreat after a day of exploring Osaka. Many guests also rave about the helpful and attentive staff, who go above and beyond to ensure a pleasant stay. A standout feature is the complimentary coffee and tea available in the lobby, a welcome treat for weary travellers.

Here's a short, positive review to encourage bookings: "Excellent location, just steps from Dotonbori! The room was clean and comfortable, and the staff were incredibly helpful. I would definitely stay here again!"

DOTONBORI Crystal Hotel II Room Types Available

Choosing the right hotel room type can make all the difference in your stay. DOTONBORI Crystal Hotel II offers a variety of hotel bedroom types to suit different needs and preferences. Whether you're travelling solo or with family, you'll find the perfect space to relax and unwind.

  • Single Room:

    Ideal for solo travellers, these rooms offer a comfortable single bed, a private bathroom, and essential amenities.
  • Double Room:

    Perfect for couples, these rooms feature a double bed, a private bathroom, and ample space for luggage.
  • Twin Room:

    Great for friends or family travelling together, these rooms come with two single beds, a private bathroom, and all the necessary amenities.
  • Triple Room:

    Suitable for small families or groups, these rooms offer three single beds or a combination of a double and a single bed, along with a private bathroom.
  • Family Room:

    Designed for larger families, these rooms provide more space and may include multiple beds or a separate living area.

All rooms are non-smoking and include a private bathroom with a bathtub and bidet. Unfortunately, DOTONBORI Crystal Hotel II is not a pet-friendly hotel.

Hotel Facilities in DOTONBORI Crystal Hotel II

DOTONBORI Crystal Hotel II boasts a range of hotel facilities designed to enhance your stay. From essential amenities to added luxuries, the hotel ensures a comfortable and convenient experience for all guests. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips.

  • Free Wi-Fi:

    Stay connected with complimentary high-speed Wi-Fi throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is staffed around the clock to assist with any inquiries or requests.
  • Luggage Storage:

    Store your luggage securely before check-in or after check-out.
  • Laundry Service:

    Keep your clothes fresh with the hotel's laundry service (additional fees apply).
  • Vending Machines:

    Grab a quick snack or drink from the vending machines located on-site.
  • Ice Machine:

    Available for guests who need ice for their drinks.

While the hotel doesn't have specific kid-friendly facilities, its central location makes it easy to access nearby attractions and activities suitable for children. There are no extra fees for using the general hotel amenities.

Hotel Buffet or Restaurant/Cafe in DOTONBORI Crystal Hotel II

While DOTONBORI Crystal Hotel II doesn't have an in-house hotel restaurant or cafe, its prime location in Dotonbori means you're surrounded by a plethora of dining options. From local street food to international cuisine, you'll find something to satisfy every craving just steps from the hotel.

Here are a few nearby options to consider:

  • Ichiran Dotonbori Main Building:

    Famous for its customizable ramen, Ichiran is a must-try for any ramen lover. Prices start from around ¥980 per bowl. Open 24 hours.
  • Kani Doraku Dotonbori Honten:

    Indulge in delicious crab dishes at this iconic restaurant with a giant crab statue. Prices vary depending on the dish, but expect to pay around ¥5,000 - ¥10,000 per person. Open from 11:00 AM to 11:00 PM.
  • Pablo Dotonbori:

    Treat yourself to a freshly baked cheese tart at Pablo. These tarts are known for their creamy texture and delicious flavour. Prices start from around ¥850 per tart. Open from 10:00 AM to 10:00 PM.

Since the hotel doesn't offer a buffet, you can explore the many local eateries and enjoy the diverse culinary scene of Dotonbori. Prices are listed in JPY, please convert to SGD for an accurate estimate.

DOTONBORI Crystal Hotel II Airport pickups and How to Book

Looking for hotels with airport shuttle services? DOTONBORI Crystal Hotel II does not offer a direct hotel to airport transfer or airport pick-up service. However, as mentioned earlier, there are several convenient and affordable transportation options available from Kansai International Airport (KIX), including the Airport Limousine Bus, Nankai Airport Express, and taxis.

To book your stay at DOTONBORI Crystal Hotel II, simply visit Traveloka. Select your desired dates and room type, and follow the easy booking steps. Advance notice is not required for booking transportation from the airport, but it's always a good idea to check the schedules for the Airport Limousine Bus and Nankai Airport Express in advance.

Nearby MRT Station & Bus Stops

Navigating Osaka is easy thanks to its efficient public transportation system. DOTONBORI Crystal Hotel II is conveniently located near several MRT nearby and bus stops nearby, making it easy to explore the city's attractions.

  • Namba Station (Midosuji Line, Yotsubashi Line, Sennichimae Line):

    Approximately a 15-minute walk from the hotel. This major transportation hub connects you to various parts of Osaka and beyond.
  • Shinsaibashi Station (Midosuji Line, Nagahori Tsurumi-ryokuchi Line):

    Approximately a 10-minute walk from the hotel. This station is located in the heart of the Shinsaibashi shopping district.
  • Yotsubashi Station (Yotsubashi Line):

    Approximately a 20-minute walk from the hotel.
  • Bus Stops:

    Several bus stops are located within a 5-minute walk of the hotel, providing access to different areas of Osaka. Check local bus schedules for specific routes and destinations.

To use the public transportation system, you can purchase an ICOCA or Suica card, which are rechargeable contactless cards that can be used on trains and buses. These cards can be purchased at vending machines or ticket counters at major train stations.

Nearby Attractions for Family / Kid Friendly

Osaka is a fantastic destination for families, with plenty of nearby activities and nearby places to go that will keep everyone entertained. From thrilling theme parks to fascinating aquariums, there's something for every age group. Here are a few nearby sightseeing places to consider:

  • Universal Studios Japan:

    (Approximately 6 km from the hotel) A world-class theme park featuring rides and attractions based on popular movies and TV shows. Entry price: Approximately SGD $100 per person.
  • Osaka Aquarium Kaiyukan:

    (Approximately 7 km from the hotel) One of the largest aquariums in the world, showcasing a diverse range of marine life. Entry price: Approximately SGD $30 per person.
  • Osaka Castle:

    (Approximately 4 km from the hotel) A historic landmark with stunning architecture and beautiful surrounding gardens. Entry to the castle grounds is free; entry to the castle museum is approximately SGD $7 per person.
  • Tennoji Zoo:

    (Approximately 5 km from the hotel) Home to a wide variety of animals from around the world. Entry price: Approximately SGD $6 per person.
  • Kids Plaza Osaka:

    (Approximately 3 km from the hotel) An interactive museum designed to stimulate children's creativity and curiosity. Entry price: Approximately SGD $12 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near DOTONBORI Crystal Hotel II (Osaka)

Osaka is a food lover's paradise, and DOTONBORI Crystal Hotel II is surrounded by incredible nearby dining options. From cozy cafes to bustling restaurants and delicious local street food, you'll never run out of culinary adventures.

Cafes/Restaurants:

  • Starbucks Coffee Dotonbori Tsutaya:

    Enjoy your favourite coffee and pastries in a relaxed atmosphere.
  • bills Osaka:

    Indulge in delicious pancakes and other breakfast dishes at this popular Australian cafe.
  • Hard Rock Cafe Osaka:

    Experience classic American cuisine and rock 'n' roll memorabilia.

Local Street Food:

  • Takoyaki (octopus balls):

    A quintessential Osaka street food, these savory balls are filled with octopus, tempura scraps, and pickled ginger, topped with takoyaki sauce, mayonnaise, and dried bonito flakes.
  • Okonomiyaki (savory pancake):

    A customizable pancake made with flour, eggs, and shredded cabbage, with various fillings such as pork, seafood, or vegetables.
  • Kushikatsu (deep-fried skewers):

    Skewers of meat, vegetables, or seafood, coated in breadcrumbs and deep-fried to crispy perfection.
  • Kitsune Udon (udon noodles with fried tofu):

    A comforting bowl of thick udon noodles in a savory broth, topped with a sweet and savory fried tofu pouch.
  • Ramen:

    A variety of ramen shops offer different styles of this popular noodle soup, from rich tonkotsu (pork bone broth) to lighter shoyu (soy sauce broth).

Shopping places near DOTONBORI Crystal Hotel II (Osaka)

Osaka is a shopper's paradise, with a wide array of dept stores near me and shops near me to explore. From trendy boutiques to bustling department stores and vibrant markets, you'll find everything you need and more. DOTONBORI Crystal Hotel II is conveniently located near several shopping destinations.

  • Shinsaibashi:

    A popular shopping district with a mix of high-end boutiques, department stores, and trendy shops.
  • Namba:

    Another major shopping area with a wide variety of stores, including department stores, electronics retailers, and souvenir shops.
  • Umeda:

    A bustling commercial district with several large department stores, including Hankyu and Hanshin.

Other Places to Stay Near DOTONBORI Crystal Hotel II

Looking for alternative accommodations near DOTONBORI Crystal Hotel II? Osaka offers a wide range of options, from luxury hotels to budget-friendly guesthouses. Here are a few suggestions to consider:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Osaka:

    Offers luxurious accommodations, exceptional service, and stunning city views.
  • St. Regis Hotel Osaka:

    Known for its elegant design, impeccable service, and prime location.
  • Imperial Hotel Osaka:

    A historic hotel with a reputation for excellence and a wide range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-star hotels nearby:

  • Namba Oriental Hotel:

    Offers comfortable accommodations, a convenient location, and a range of amenities.
  • Hotel Nikko Osaka:

    Located in the heart of Shinsaibashi, this hotel offers stylish rooms and excellent service.
  • Cross Hotel Osaka:

    A modern hotel with a trendy design and a vibrant atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-star hotels nearby:

  • Grids Premium Hotel Osaka Namba:

    Offers affordable accommodations in a convenient location.
  • Hotel Monterey Grasmere Osaka:

    Features a unique Scottish theme and comfortable rooms.
  • Hotel Vista Grande Osaka:

    Provides comfortable accommodations and a range of amenities at a reasonable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Finding the perfect hotel in Osaka is essential for a memorable trip, and DOTONBORI Crystal Hotel II offers a fantastic combination of location, comfort, and value. With its proximity to Dotonbori's vibrant nightlife and delicious street food, you'll be right in the heart of the action. Check hotel availability and make your hotel reservations today!

Ready to experience the best of Osaka? Don't wait, book your room booking now and start planning your adventure. With its convenient location and comfortable accommodations, DOTONBORI Crystal Hotel II is the perfect base for exploring all that this amazing city has to offer. Book your stay through Traveloka for the best deals and a seamless booking experience. Check out book cheap hotels in Japan and cheap hotels nearby for more options!

All facilities in DOTONBORI Crystal Hotel II

Others DOTONBORI Crystal Hotel II
Others

Public Facilities

  • Smoke-free area
  • Others
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in DOTONBORI Crystal Hotel II

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
16:00 - 00:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 16:00 - 00:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at DOTONBORI Crystal Hotel II
100
Number of floors in DOTONBORI Crystal Hotel II
12
Another facilities in DOTONBORI Crystal Hotel II
Smoke-free area, Others, Luggage storage, 24-hour Receptionist, Breakfast

Frequently asked question in DOTONBORI Crystal Hotel II

Is DOTONBORI Crystal Hotel II parking free for hotel guests, and do you offer valet parking services?
No, unfortunately, hotel parking at DOTONBORI Crystal Hotel II isn't free for guests. We don't offer valet parking services either. Information regarding nearby parking options can be found on our website or by contacting reception. We apologise for any inconvenience this may cause.
Does DOTONBORI Crystal Hotel II offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Dotonbori Crystal Hotel II offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does DOTONBORI Crystal Hotel II offer free hotel Wi-Fi for guests during their stay?
Yes, Dotonbori Crystal Hotel II provides complimentary hotel wifi to all guests throughout their stay. Enjoy seamless internet access during your visit; simply connect to the network upon arrival. This free hotel wifi service is included in your booking.
Where is the nearest MRT station or bus stops nearby DOTONBORI Crystal Hotel II? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Dotonbori Crystal Hotel II; a nearby MRT station is also easily accessible. For visitor attractions, you'll find Dotonbori's vibrant street food scene and Glico Running Man sign just a short stroll away, along with the iconic Dotonbori River. Plenty of things to do nearby!
Is DOTONBORI Crystal Hotel II a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Dotonbori Crystal Hotel II is pet-friendly, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding animal friendly hotels and pet friendly hotel accommodations, so it's best to confirm directly with the hotel.
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More Reviews from Other Guests in DOTONBORI Crystal Hotel II

8.4
Very Good
From 144 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.6

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Traveler Reviews DOTONBORI Crystal Hotel II

Number of reviews per page
20
40
Top reviews
Diana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff was amazing
luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very accommodating
Rodolfo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Excellent customer service.
Weilong
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Quite a distance from dotonbori or shinsekai. But at least it offer a certain level of serenity due to being a few streets away
Verified traveler
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

It was really nice. But the beds are firm and not comfortable. Room is very small. Otherwise it was a pleasant stay.
Eul Sup
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Everything good
Jayson
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Not unique about it ...
Jenney
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Friendly staff, clean and welcoming foyer. Room size is your typical Japanese standard size, bed tv mini fridge and a bathroom. Bed was firm which I prefer, however the only complaint I have for cleanliness is the pillow. Found pillow had an odour and it wasn’t the pillow sham. As to the location, it’s about 12 min to Dotonburi district, 10 min to Dotonburi Plaza where you can take a bus directly to Kansai Airport which is very convenient for approximately $18 CAD. No eatery directly at the hotel but walking distant 10-15min. Laundry mats close by and of course there’s a family mart across the way from the hotel. Overall great experience.
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Chanda
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It’s clean and friendly staff ..near DOTONBORI and so may many metro near to the area ..price wise it’s reasonable
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Every good experience. Would recommend highly due to its location to dotenbori. Would stay again
Jose D
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Really small space. But the place was clean and it was close to everything
Michelle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

good for cost
Clifford
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Crazy light and charging socket behind pillow on first bed, so if you turn over in night you can turn room lights on. The fridge had noisy motor so in night would come on and waje you. Stain on carpet outside room leading up passage, tv remote had no battery cover so batteries kept falling out. .last room very small almost like it had been single room yhen after thought put second bed in for extra money which would explain banging head on charging socket.
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Tan-Phat
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Very helpful workers and tried their best answering our question, we got our luggage transferred to another hotel successfully and would recommend this hotel as it is near almost everything !
Vernon
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

This hotel has a franchise chain of Crystal I, Crystal II & Crystal III. I would say this, the service is good, the hotel room is typical Japanese small size but doable, the lobby is clean and organized, the room is clean and organized. The staff were nice and helpful. The hotel is safe and quiet in the residential area, which is nice. There is FREE wif-fi and they will store your luggage if you hire luggage delivery to have your luggage arrive before you arrive. ONLY drawback though, despite, it's still walkable, it's 18 min walk from the nearest subway station and 15 mins away from the busy famous Dotonbori. It's ok but next time I prefer something closer to the action coz when it rains, it's hard to walk even just for 15 mins. Other than that, this hotel is clean, comfy & definitely a good price for good value.
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Yi
4.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Terrible locaiton, picture and info posted by hotel is mis-leading. Would never come back.
Samuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

My stay here was very enjoyable and relaxed. From check in to check out, the customer service of the clerks were extremely friendly and professional, they always greet me when I enter and leave the hotel. Also, front desk clerk Taniwaki helped me with sending my luggage to my next hotel and was very patient and kind. 5 star customer service for sure! The rooms were a bit on the smaller side, but all the amenities were provided and the cleanliness was good. Room service will not clean your room unless you ask them to if you are staying for a few days. The wifi is specific to your room, so while it was fast and reliable in the hotel room, it wasn’t usable in the lobby. There were two things that, while I was completely fine with, may be issues for other people. First, the location is at least 15 minute walk from the nearest subway station. So while it was quiet and relaxing at the hotel, there is a substantial walk to go anywhere. However, the proximity of the family mart and a local bakery makes up for it. Second, they have a smoking patio that opens up right to the dining area of the lobby. If you enjoy getting takeout food and eating it in the dining area, the smell of cigarette smoke can be over powering. Other than these two points, everything else was amazing for the price. Shout out again to the friendly customer service, and I would stay here again on my next trip back to Osaka.
Read More
Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

The staff are very friendly, and all areas and rooms are kept clean. The breakfast is excellent, and extra amenities and drinks are provided free of charge.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Staff can speak English, very friendly, happy to help
Verified traveler
8.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

It was abit dusty every corner of the room and top of head bed. Otherwise all good
Number of reviews per page
20
40

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Others 4 DOTONBORI Crystal Hotel II

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 144 reviews
Cleanliness

8.6

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews DOTONBORI Crystal Hotel II

Number of reviews per page
20
40
Top reviews
Diana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Staff was amazing
luis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very accommodating
Rodolfo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Excellent customer service.
Weilong
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Quite a distance from dotonbori or shinsekai. But at least it offer a certain level of serenity due to being a few streets away
Verified traveler
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

It was really nice. But the beds are firm and not comfortable. Room is very small. Otherwise it was a pleasant stay.
Eul Sup
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Everything good
Jayson
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Not unique about it ...
Jenney
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Friendly staff, clean and welcoming foyer. Room size is your typical Japanese standard size, bed tv mini fridge and a bathroom. Bed was firm which I prefer, however the only complaint I have for cleanliness is the pillow. Found pillow had an odour and it wasn’t the pillow sham. As to the location, it’s about 12 min to Dotonburi district, 10 min to Dotonburi Plaza where you can take a bus directly to Kansai Airport which is very convenient for approximately $18 CAD. No eatery directly at the hotel but walking distant 10-15min. Laundry mats close by and of course there’s a family mart across the way from the hotel. Overall great experience.
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Chanda
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

It’s clean and friendly staff ..near DOTONBORI and so may many metro near to the area ..price wise it’s reasonable
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Every good experience. Would recommend highly due to its location to dotenbori. Would stay again
Jose D
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Really small space. But the place was clean and it was close to everything
Michelle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

good for cost
Clifford
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Crazy light and charging socket behind pillow on first bed, so if you turn over in night you can turn room lights on. The fridge had noisy motor so in night would come on and waje you. Stain on carpet outside room leading up passage, tv remote had no battery cover so batteries kept falling out. .last room very small almost like it had been single room yhen after thought put second bed in for extra money which would explain banging head on charging socket.
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Tan-Phat
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

Very helpful workers and tried their best answering our question, we got our luggage transferred to another hotel successfully and would recommend this hotel as it is near almost everything !
Vernon
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

This hotel has a franchise chain of Crystal I, Crystal II & Crystal III. I would say this, the service is good, the hotel room is typical Japanese small size but doable, the lobby is clean and organized, the room is clean and organized. The staff were nice and helpful. The hotel is safe and quiet in the residential area, which is nice. There is FREE wif-fi and they will store your luggage if you hire luggage delivery to have your luggage arrive before you arrive. ONLY drawback though, despite, it's still walkable, it's 18 min walk from the nearest subway station and 15 mins away from the busy famous Dotonbori. It's ok but next time I prefer something closer to the action coz when it rains, it's hard to walk even just for 15 mins. Other than that, this hotel is clean, comfy & definitely a good price for good value.
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Yi
4.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Terrible locaiton, picture and info posted by hotel is mis-leading. Would never come back.
Samuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

My stay here was very enjoyable and relaxed. From check in to check out, the customer service of the clerks were extremely friendly and professional, they always greet me when I enter and leave the hotel. Also, front desk clerk Taniwaki helped me with sending my luggage to my next hotel and was very patient and kind. 5 star customer service for sure! The rooms were a bit on the smaller side, but all the amenities were provided and the cleanliness was good. Room service will not clean your room unless you ask them to if you are staying for a few days. The wifi is specific to your room, so while it was fast and reliable in the hotel room, it wasn’t usable in the lobby. There were two things that, while I was completely fine with, may be issues for other people. First, the location is at least 15 minute walk from the nearest subway station. So while it was quiet and relaxing at the hotel, there is a substantial walk to go anywhere. However, the proximity of the family mart and a local bakery makes up for it. Second, they have a smoking patio that opens up right to the dining area of the lobby. If you enjoy getting takeout food and eating it in the dining area, the smell of cigarette smoke can be over powering. Other than these two points, everything else was amazing for the price. Shout out again to the friendly customer service, and I would stay here again on my next trip back to Osaka.
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Verified traveler
icon-Leisure
Leisure
10.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

The staff are very friendly, and all areas and rooms are kept clean. The breakfast is excellent, and extra amenities and drinks are provided free of charge.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 302 week(s) ago

Expedia Group verified review

Staff can speak English, very friendly, happy to help
Verified traveler
8.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

It was abit dusty every corner of the room and top of head bed. Otherwise all good
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