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Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

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9.4
/10
Exceptional
333 reviews

What Guests Say About Their Stay

Monisola

10.0
/ 10
Amazing service, the shuttle bus was super helpful as well! The food was great and the free flow food/drinks were also great.

Patricia

10.0
/ 10
I can’t recommend this place enough. From the moment you step foot through the door you are welcomed and looked after. The private onsen in room had amazing views, the free snack and drinks perfect before dinner. We had the grill option. Special shout out to our amazing chef Mitsuharu. Not only was he an amazing chef he shared his knowledge about Japan and its food. Also thanks to him for honouring us with special origami gift made by his daughter. I would highly recommend staying and we will be back. Thank you to all the staff at the hotel who made our stay so pleasurable.

Yoon-Hee

10.0
/ 10
This is a beautiful luxury hotel with very attention staff. The food is amazing. We had the teppanyaki dinner and the kaiseki Japanese breakfast which was the perfect combination. The teppanyaki dinner is considered "western," while the other choice is the Japanese kaiseki style which one should try at least once while in Japan. The food is art and is breathtaking in beauty. The onsens were beautiful. We tried the public one and both private ones (the rock and the cypress). The cypress one is particularly lovely. The guest lounge that serves drinks and hors d'oeuvres, including very high end Japanese whiskey, is the best that I've seen at any hotel. It doesn't replace a meal but are very good refreshments that rival anything at a 4-5 star hotel. The hotel is only a few minutes walk from the Gora train station. It provides a shuttle to the Odawara train station where you can catch the shinkansen. Note that the price of the room will depend on the number of guests in the room because the main charge is for the very upscale meals that come with the rooms. The price can vary substantially depending on the day of the week and season as well. Note that Asian hotels are not like American hotels in which the number of guests is allowed to be flexible. It's very important that the number of guests is reported accurately for Asian hotels. This is a perfect place to feel nourished and refreshed.
In the Area
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1300-8 Gora, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408

Main Facilities

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Parking
Luggage storage
Elevator
Wheelchair accessible
Disabled access friendly
24-hour Receptionist
note: hotel was previously named Hakone Gora KARAKU Staying at Hakone Gora KARAKU (ORIX HOTELS & RESORTS) is a good choice when you are visiting Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

1300-8 Gora, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0408
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General
Near Hakone Gora Park

Location
Located in Hakone (Gora), Hakone Gora KARAKU (ORIX HOTELS & RESORTS) is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. This luxury hotel is 3.7 mi (5.9 km) from Hakone Hot Springs and 6.2 mi (10 km) from Lake Ashi.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Hakone Gora Park - 0.5 km / 0.3 mi
Hakone Museum of Art - 0.8 km / 0.5 mi
Hakuundo Chaen - 0.8 km / 0.5 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 1 km / 0.6 mi
Hakone Open Air Museum - 1.2 km / 0.7 mi
Hakone Kowakien Yunessun - 1.7 km / 1.1 mi
Okada Museum of Art - 1.9 km / 1.2 mi
Chisuji Falls - 2.4 km / 1.5 mi
Ōwakudani - 3 km / 1.8 mi
Sengokuhara Onsen - 3 km / 1.9 mi
Pola Museum of Art - 4.4 km / 2.7 mi
Hakone Venetian Glass Museum - 4.7 km / 2.9 mi
Sengokuhara Susuki Prairie - 5.9 km / 3.7 mi
Hakone Hot Springs - 5.9 km / 3.7 mi
Hakone Ropeway - 6.2 km / 3.8 mi

The nearest airports are:
Haneda Airport (HND) - 99.5 km / 61.9 mi
Narita Intl. Airport (NRT) - 166.1 km / 103.2 mi

Facilities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a vending machine.

Business Facilities
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at メインダイニング「六つ喜」 serving guests of Hakone Gora KARAKU (ORIX HOTELS & RESORTS). A complimentary Japanese breakfast is served daily from 7:30 AM to 9:30 AM.

Rooms
Stay in one of 70 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and spring water baths. Conveniences include safes and electric kettles, and housekeeping is provided daily.

All facilities in Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

Entertainment Facility Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
Entertainment Facility
Common Space Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
Common Space
Lobby Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
Lobby
Accommodation Services Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
Accommodation Services
Exterior Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
Exterior

Things to Do

  • Spa

Food and Drinks

  • Japanese breakfast
  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking
  • Terrace

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Accommodation Policy & General Information in Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 19:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
70
Another facilities in Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
Spa, Japanese breakfast, Breakfast, Free WiFi, Parking

Frequently asked question in Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

What is normal check-in & check-out time at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)?
The standard check-in time at Hakone Gora KARAKU (ORIX HOTELS & RESORTS) is starting from 15:00 - 19:00 while the latest check-out time is at Before 11:00
Does Hakone Gora KARAKU (ORIX HOTELS & RESORTS) provide breakfast?
Yes, Hakone Gora KARAKU (ORIX HOTELS & RESORTS) provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
Hakone Gora KARAKU (ORIX HOTELS & RESORTS) has a 4.5-star rating.
How many rooms are available at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
Hakone Gora KARAKU (ORIX HOTELS & RESORTS) has 70.
Are there any parking spots at Hakone Gora KARAKU (ORIX HOTELS & RESORTS) ?
Yes: Yes, there are parking spots at Hakone Gora KARAKU (ORIX HOTELS & RESORTS)
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More Reviews from Other Guests in Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

9.4
Exceptional
From 333 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.4

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Traveler Reviews Hakone Gora KARAKU (ORIX HOTELS & RESORTS)

Number of reviews per page
20
40
Top reviews
Yves
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hôtel is wonderful! Every detail has been carefully considered and crafted using high-quality materials. The lounge, with snacks and drinks, adds to the hotel experience. Unfortunately, the dining room left us with mixed feelings regarding the dining experience. We made requests that were not honored. When we expressed our dissatisfaction, the staff's attitude changed, and our dining room experience became unpleasant. It's a real shame because, although the hotel is extraordinary, I would hesitate to book again.
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Monisola
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing service, the shuttle bus was super helpful as well! The food was great and the free flow food/drinks were also great.
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I can’t recommend this place enough. From the moment you step foot through the door you are welcomed and looked after. The private onsen in room had amazing views, the free snack and drinks perfect before dinner. We had the grill option. Special shout out to our amazing chef Mitsuharu. Not only was he an amazing chef he shared his knowledge about Japan and its food. Also thanks to him for honouring us with special origami gift made by his daughter. I would highly recommend staying and we will be back. Thank you to all the staff at the hotel who made our stay so pleasurable.
Read More
Yoon-Hee
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is a beautiful luxury hotel with very attention staff. The food is amazing. We had the teppanyaki dinner and the kaiseki Japanese breakfast which was the perfect combination. The teppanyaki dinner is considered "western," while the other choice is the Japanese kaiseki style which one should try at least once while in Japan. The food is art and is breathtaking in beauty. The onsens were beautiful. We tried the public one and both private ones (the rock and the cypress). The cypress one is particularly lovely. The guest lounge that serves drinks and hors d'oeuvres, including very high end Japanese whiskey, is the best that I've seen at any hotel. It doesn't replace a meal but are very good refreshments that rival anything at a 4-5 star hotel. The hotel is only a few minutes walk from the Gora train station. It provides a shuttle to the Odawara train station where you can catch the shinkansen. Note that the price of the room will depend on the number of guests in the room because the main charge is for the very upscale meals that come with the rooms. The price can vary substantially depending on the day of the week and season as well. Note that Asian hotels are not like American hotels in which the number of guests is allowed to be flexible. It's very important that the number of guests is reported accurately for Asian hotels. This is a perfect place to feel nourished and refreshed.
Read More
Maud
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

We booked a double bed private onsen room with this exceptional hotel. Their service and attention to detail, while offering free snacks and drinks at Michelin level together with their Japaneses and Western styled breakfasts was second to none and outstanding. I highly recommend this hotel and the spa where we booked a full body, head and feet massage. One of the best massages in a long time. The staff are very attentive and professional. The hotel is extremely clean and we would have loved to stay longer.
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Mei
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

great
Hiep Dinh
icon-with Children
with Children
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is one of the best ryokans with private room’s onsen in Hakone.
Alexis
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amazing property with gorgeous views. Rooms were spacious and very clean. Outdoor spa was used daily. Room amenities were great - shampoos, lotions, face mists, bamboo hairbrush, drinks etc. Had a chance to visit the spa and highlight recommend for a relaxing massage. Restaurant was above expectations and chef made it a memorable experience for us. We will be visiting again.
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Arash
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

This was one of the best relaxation hotels that we ever stayed. Everything was beyond our expectations and indeed impressed us. Right from check in where the staff was very friendly and helpful and patiently explaining the premises. One of them accompanied us to our room and explained everything to us on the way as well as inside the room. The room was spacious, well equipped, and the view to the mountain was breath taking (West Building on 6th floor). The hot tub on the terrace was an amazing experience (be careful with the hot water and its temperature; 41c was set for us). The "Free Flow" lounge was indeed fantastic including the snacks, deserts, as well as variety of drinks from ginger ale and tonic soda all the way to red/white wines, number of Japanese whisky, as well as Sake. We put Hakone and this hotel intentionally as the last leg of our 2 week trip to Japan so that we could relax before flying back to Canada.
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Arezoo
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

One of the most luxurious places we have been to. I would give it 7 * if I could. Clean, elegant, high quality amenities, superb service, friendly staff. Would go back again, again and again
Brandon
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

What an amazing stay! Everything was so clean and well taken care of. I've recommend this property to all of my friends and family. Dinner was amazing! The room with the private onsen was so relaxing.
Dwight
icon-with Children
with Children
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Absolutely beautiful property in a great location would definitely stay again. Though, we just felt organisation was lacking, informed them of my coeliac disease which they clarified over messages, but then on check in was asked again did we have any food allergies as if nothing had actually been recorded against our booking. And then on the morning of check out we went out for a walk, staff asked us our room number and if they could clean it and we informed them we were checking out that morning and had booked the shuttle bus. We clearly weren’t checking out right then as we didn’t have our bags or anything and the shuttle bus wasn’t for another 2 hours or so but a staff member chased us down outside to inform us that we still had an outstanding balance owing for city taxes as if we were leaving without paying.
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Luis
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This is certainly a five star hotel. The location is beautiful with spectacular views of the mountains. The sound of an adjacent creek was very calming. The staff was courteous and helpful. The food at the restaurant and guest lounge was delicious. Definitely I will be returning as soon as I can.
Ellen
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

loved everything about the hotel and setting
Bethan
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I had an amazing stay at this hotel in Hakone. The room was spacious, and I particularly loved having a private onsen. The atmosphere perfectly captured the charm of a traditional Japanese ryokan, making the stay feel really special. Breakfast was also beautifully presented and a great way to start the day. I would happily stay here again. My only recommendation for future guests would be to book dinner in advance. We were unable to dine at the hotel in the evening and struggled to find restaurants nearby with availability. Other than that, it was a fantastic stay.
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Hsien-Yang
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful views from our room.
Ying
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

From the moment we arrived, this luxury hotel exceeded every expectation. The scenery was absolutely breathtaking — surrounded by peaceful nature and stunning views that instantly made us feel relaxed and refreshed. Our room featured a private onsen, which was one of the highlights of the stay. Soaking in the warm water while enjoying the quiet atmosphere was truly unforgettable. The dining experience was exceptional. The Michelin-starred dinner was beautifully presented and every dish was crafted with incredible attention to detail and flavor. Breakfast was equally impressive, with a wonderful selection of fresh and high-quality ingredients. What made this stay even more special was the tranquility of the hotel. It was so quiet and peaceful that I had one of the best sleeps I’ve had in a very long time. The entire experience felt deeply relaxing and rejuvenating. The staff were extremely polite, respectful, and attentive throughout our stay. Their hospitality made us feel genuinely welcomed and cared for at every moment. Overall, it was a wonderful experience from beginning to end. I highly recommend this hotel to anyone looking for luxury, relaxation, exceptional food, and unforgettable hospitality. We cannot wait to return.
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Kosmynina
icon-Family
Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Would recommend everybody! And it’s so central!
Diego
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful room with a private onsen, amazing hotel
Peter
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Everything excellent! Guest lounge a real plus for coffee, juices, upscale snacks, wine and spirits. Mostly included in rate.. only possible fault is set menus are same every day if you’re staying 2 days or more.. Modern upscale ryokan.
Number of reviews per page
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