Hoshino Resorts KAI Hakone

Others
9.0
/10
Exceptional
67 reviews

What Guests Say About Their Stay

Mimi

10.0
/ 10
Great Staff. Great food. Love the tea space where you can put your foot under the warm table. Even you can’t have your onsen, you can attend the workshop to make a beautiful photo frame with wood.

Verified traveler

10.0
/ 10
Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.

Cat

10.0
/ 10
Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
In the Area
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230 Yumoto Chaya, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0312

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Hoshino Resorts KAI Hakone is located in area / city Hakone. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hoshino Resorts KAI Hakone

230 Yumoto Chaya, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0312
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Exterior Hoshino Resorts KAI Hakone
Exterior 2 Hoshino Resorts KAI Hakone

Discover More About Hoshino Resorts KAI Hakone

Location


Hoshino Resorts KAI Hakone is located in area / city Hakone.

About Hoshino Resorts KAI Hakone

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hoshino Resorts KAI Hakone is a accommodation with great comfort and excellent service according to most accommodation's guests.

Enjoy luxurious treats and incomparable experience by staying at Hoshino Resorts KAI Hakone.

All facilities in Hoshino Resorts KAI Hakone

Entertainment Facility Hoshino Resorts KAI Hakone
Entertainment Facility
Common Space Hoshino Resorts KAI Hakone
Common Space
Exterior Hoshino Resorts KAI Hakone
Exterior
Others Hoshino Resorts KAI Hakone
Others
Restaurant Hoshino Resorts KAI Hakone
Restaurant

Things to Do

  • Library
  • Garden

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Parking

Nearby Facilities

  • Gift shop

Accommodation Policy & General Information in Hoshino Resorts KAI Hakone

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:30 - 18:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Additional fees may apply to children for items such as extra bedding and meals.
, This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:30 - 18:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hoshino Resorts KAI Hakone
34
Another facilities in Hoshino Resorts KAI Hakone
Library, Garden, Wheelchair accessible, Disabled access friendly, Smoke-free area

Frequently asked question in Hoshino Resorts KAI Hakone

What are available facilities at Hoshino Resorts KAI Hakone?
There are top facilites at Hoshino Resorts KAI Hakone such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hoshino Resorts KAI Hakone?
The standard check-in time at Hoshino Resorts KAI Hakone is starting from 14:30 - 18:00 while the latest check-out time is at Before 11:00
Does Hoshino Resorts KAI Hakone provide breakfast?
Yes, Hoshino Resorts KAI Hakone provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hoshino Resorts KAI Hakone
Hoshino Resorts KAI Hakone has a 4.0-star rating.
How many rooms are available at Hoshino Resorts KAI Hakone
Hoshino Resorts KAI Hakone has 34.
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More Reviews from Other Guests in Hoshino Resorts KAI Hakone

9.0
Exceptional
From 66 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Hoshino Resorts KAI Hakone

Number of reviews per page
20
40
Top reviews
Mimi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great Staff. Great food. Love the tea space where you can put your foot under the warm table. Even you can’t have your onsen, you can attend the workshop to make a beautiful photo frame with wood.
Jason
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Rooms were well sized and immaculate. Onsen was vey nice and not crowded. Meals were good with very good ingredient and service. Commic
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
Cat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
Read More
Koray
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Read More
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

rooms were best we stayed at by far quality beds
Pierluigi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Alyssa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Wendi W Y
icon-with Partner
with Partner
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

The Ryokan was full of old world Japanese culture and traditions but with an updated elegance. The grounds where beautiful in the mountain country setting of Hakone. The hot spring baths where well kept, clean, and had upscale amenities. The staff was so polite and pleasant. As you drove away up the drive they would stand at the entrance and bow to you until you left sight. We will never forget our incredible stay!!
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

The resort was beautiful! The staff was incredibly friendly, helpful and accommodating. The standout for us by far, was the beautiful onsen and view! We had a great stay!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Excellent hotel, excellent staff and amenities available. Onset very good
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Great place to visit , Excellent food, beautiful design
dan
icon-with Partner
with Partner
10.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Amazing location and onsen was a real highlight. Food was delicious and out of this world - fantastic!!!
scott
icon-Family
Family
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Excellent Onsen and well worth the trip from Tokyo. Highly recommend!
Chen chen
icon-with Friends
with Friends
10.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Comfortable, good staff and very relax
Verified traveler
10.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

The room was stunning with a great river view to fall asleep to. The futon actually ended up being more comfortable than the beds.
elayboy
10.0
/10
Reviewed 423 week(s) ago

Expedia Group verified review

Super friendly staff! We were offered plum drink and hot towels at check in.
Verified traveler
10.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

Nice welcome check in. Nice food and atmosphere. Nice staff. It would be nice if they have staff who speak English at the front desk 24 hours available.
Verified traveler
10.0
/10
Reviewed 469 week(s) ago

Expedia Group verified review

Beautiful ryokan. One of the best resort experiences you will have.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hoshino Resorts KAI Hakone

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 66 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hoshino Resorts KAI Hakone

Number of reviews per page
20
40
Top reviews
Mimi
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great Staff. Great food. Love the tea space where you can put your foot under the warm table. Even you can’t have your onsen, you can attend the workshop to make a beautiful photo frame with wood.
Jason
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Rooms were well sized and immaculate. Onsen was vey nice and not crowded. Meals were good with very good ingredient and service. Commic
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
Cat
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
Read More
Koray
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Read More
Andrew
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

rooms were best we stayed at by far quality beds
Pierluigi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Alyssa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 139 week(s) ago

Expedia Group verified review

Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Wendi W Y
icon-with Partner
with Partner
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

The Ryokan was full of old world Japanese culture and traditions but with an updated elegance. The grounds where beautiful in the mountain country setting of Hakone. The hot spring baths where well kept, clean, and had upscale amenities. The staff was so polite and pleasant. As you drove away up the drive they would stand at the entrance and bow to you until you left sight. We will never forget our incredible stay!!
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 365 week(s) ago

Expedia Group verified review

The resort was beautiful! The staff was incredibly friendly, helpful and accommodating. The standout for us by far, was the beautiful onsen and view! We had a great stay!
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

Excellent hotel, excellent staff and amenities available. Onset very good
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Great place to visit , Excellent food, beautiful design
dan
icon-with Partner
with Partner
10.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

Amazing location and onsen was a real highlight. Food was delicious and out of this world - fantastic!!!
scott
icon-Family
Family
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Excellent Onsen and well worth the trip from Tokyo. Highly recommend!
Chen chen
icon-with Friends
with Friends
10.0
/10
Reviewed 401 week(s) ago

Hotels.com verified review

Comfortable, good staff and very relax
Verified traveler
10.0
/10
Reviewed 406 week(s) ago

Expedia Group verified review

The room was stunning with a great river view to fall asleep to. The futon actually ended up being more comfortable than the beds.
elayboy
10.0
/10
Reviewed 423 week(s) ago

Expedia Group verified review

Super friendly staff! We were offered plum drink and hot towels at check in.
Verified traveler
10.0
/10
Reviewed 449 week(s) ago

Expedia Group verified review

Nice welcome check in. Nice food and atmosphere. Nice staff. It would be nice if they have staff who speak English at the front desk 24 hours available.
Verified traveler
10.0
/10
Reviewed 469 week(s) ago

Expedia Group verified review

Beautiful ryokan. One of the best resort experiences you will have.
Number of reviews per page
20
40