Hoshino Resorts KAI Hakone

Lain-lain
9.0
/10
Cemerlang
67 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Mimi

10.0
/ 10
Great Staff. Great food. Love the tea space where you can put your foot under the warm table. Even you can’t have your onsen, you can attend the workshop to make a beautiful photo frame with wood.
Lihat terjemahan

Patricia

10.0
/ 10
Ubicado en medio del bosque y cerca de un rio. El hotel es precioso aunque sus areas comunes necesitan un poco de renovación
Lihat terjemahan

Verified traveler

10.0
/ 10
Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
Lihat terjemahan
Di Kawasan
Lihat Peta
230 Yumoto Chaya, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0312

Kemudahan Utama

Lihat Lebih
Meja Depan 24 jam
Parkir
WiFi
Lif
Hoshino Resorts KAI Hakone terletak di kawasan / bandar Hakone. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Hoshino Resorts KAI Hakone

230 Yumoto Chaya, Ashigarashimo-gun, Kanagawa, Ashigarashimo, Kanto, Japan, 250-0312
Temui Lebih Banyak Tempat
Luar Bangunan Hoshino Resorts KAI Hakone
Luar Bangunan 2 Hoshino Resorts KAI Hakone

Ketahui Lebih Lanjut Mengenai Hoshino Resorts KAI Hakone

General


Berdekatan Tenzan Onsen

Location


Dengan penginapan di Hoshino Resorts KAI Hakone di Hakone (Yumoto), anda akan berada 4 minit berjalan kaki dari Mata Air Panas Hakone dan 11 minit berjalan kaki dari Tenzan Onsen. Ryokan ini berada 10.5 km dari Hakone Kowakien Yunessun dan 11 km dari Tasik Ashi.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Mata Air Panas Hakone - 0.3 km / 0.2 mi
Tenzan Onsen - 0.9 km / 0.6 mi
Tamadare Falls - 1.6 km / 1 mi
Tokong Shogenji - 2 km / 1.3 mi
Muzium Key Hiraga - 2.2 km / 1.4 mi
Tokong Sounji - 2.4 km / 1.5 mi
Muzium Mainan Hakone - 2.7 km / 1.7 mi
Tokoan Kumano Gongen - 2.9 km / 1.8 mi
Muzium Sejarah Semula Jadi Wilayah Kanagawa - 4.7 km / 2.9 mi
Tapak Kastil Ishigakiyama Ichiya - 8.2 km / 5.1 mi
Pelabuhan Perikanan Odawara - 8.5 km / 5.3 mi
Odawara Hayakawa Gyoson - 8.6 km / 5.4 mi
Kastil Odawara - 8.8 km / 5.5 mi
Taman Negara Fuji-Hakone-Izu - 8.8 km / 5.5 mi
Taman Istana Odawara - 8.9 km / 5.5 mi

Lapangan terbang terdekat ialah:
Tokyo (HND-Haneda) - 93.2 km / 57.9 mi
Tokyo (NRT-Lapangan Terbang Antarabangsa Narita) - 159.7 km / 99.2 mi

Facilities


Manjakan diri anda dengan urut di tapak atau berseronoklah dengan kemudahan rekreasi seperti mata air panas. Kemudahan tambahan di ryokan ini termasuklah akses Internet wayarles percuma dan kedai hadiah atau gerai surat khabar.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kakitangan berbilang bahasa dan perpustakaan. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Di Hoshino Resorts KAI Hakone, nikmati sajian yang memuaskan di restoran.Sarapan masakan tempatan percuma disajikan pada setiap hari dari 7:00 hingga 9:00.

Rooms


Selesakan diri anda di salah satu daripada 34 bilik berhawa dingin yang menampilkan peti sejuk dan televisyen skrin rata. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan kelengkapan dandanan diri percuma dan bidet. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

Semua kemudahan dari Hoshino Resorts KAI Hakone

Kemudahan Hiburan Hoshino Resorts KAI Hakone
Kemudahan Hiburan
Ruang Umum Hoshino Resorts KAI Hakone
Ruang Umum
Luar Bangunan Hoshino Resorts KAI Hakone
Luar Bangunan
Lain-lain Hoshino Resorts KAI Hakone
Lain-lain
Restoran Hoshino Resorts KAI Hakone
Restoran

Aktiviti

  • Perpustakaan
  • Taman

Kemudahan OKU

  • Akses kerusi roda
  • Pembolehcapaian mudah

Kemudahan Umum

  • Kawasan bebas rokok
  • Lif

Perkhidmatan Hotel

  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam

Pengangkutan

  • Parkir terhad

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Umum

  • Parkir

Kemudahan Berhampiran

  • Kedai cenderamata

Polisi Penginapan & Maklumat Umum di Hoshino Resorts KAI Hakone

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
14:30 - 18:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah
  • Bayaran tambahan boleh dikenakan pada kanak-kanak bagi item seperti kelengkapan tidur tambahan dan hidangan.
, Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 14:30 - 18:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Hoshino Resorts KAI Hakone
34
Fasilitas lain di Hoshino Resorts KAI Hakone
Perpustakaan, Taman, Akses kerusi roda, Pembolehcapaian mudah, Kawasan bebas rokok

Soalan lazim tentang Hoshino Resorts KAI Hakone

Apa facilities yang tersedia di Hoshino Resorts KAI Hakone?
Berikut facilities yang ada di Hoshino Resorts KAI Hakone seperti Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Hoshino Resorts KAI Hakone?
Masa check-in di Hoshino Resorts KAI Hakone bermula dari 14:30 - 18:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Hoshino Resorts KAI Hakone menyediakan sarapan pagi?
Ya, Hoshino Resorts KAI Hakone menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Hoshino Resorts KAI Hakone?
Hoshino Resorts KAI Hakone ialah hotel bertaraf 4.0-bintang.
Berapakah jumlah bilik yang terdapat di Hoshino Resorts KAI Hakone?
Jumlah keseluruhan bilik di Hoshino Resorts KAI Hakone ialah 34.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Hoshino Resorts KAI Hakone

9.0
Cemerlang
Daripada 66 ulasan
Kebersihan

9.6

Keselesaan Bilik

9.6

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hoshino Resorts KAI Hakone

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Mimi
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Great Staff. Great food. Love the tea space where you can put your foot under the warm table. Even you can’t have your onsen, you can attend the workshop to make a beautiful photo frame with wood.
Jason
8.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Rooms were well sized and immaculate. Onsen was vey nice and not crowded. Meals were good with very good ingredient and service. Commic
Patricia
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 99 minggu yang lalu

Hotels.com verified review

Ubicado en medio del bosque y cerca de un rio. El hotel es precioso aunque sus areas comunes necesitan un poco de renovación
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 102 minggu yang lalu

Hotels.com verified review

Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
MingTing
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 104 minggu yang lalu

Expedia Group verified review

地理位置靜謐, 餐飲精緻, 房間寬敞舒適, 溫泉美景映襯
Cat
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 112 minggu yang lalu

Expedia Group verified review

Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
Read More
Koray
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 116 minggu yang lalu

Expedia Group verified review

Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Read More
Andrew
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 130 minggu yang lalu

Expedia Group verified review

rooms were best we stayed at by far quality beds
Pierluigi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 134 minggu yang lalu

Expedia Group verified review

This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Alyssa
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 137 minggu yang lalu

Expedia Group verified review

Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Paola
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 139 minggu yang lalu

Expedia Group verified review

Bell’albergo, non si può avere un caffè a colazione , orari rigidi per fare colazione come in ogni albergo in Giappone. Premetto che la cucina giapponese è la mia preferita Ma la colazione dovrebbe essere flessibile dando la possibilità di ordinare un caffellatte e un ovetto fritto, piuttosto che un brodo e tanti piccoli assaggini. Grazie comunque, le terme sono spettacolari e la stanza pure.
Read More
Wendi W Y
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 330 minggu yang lalu

Hotels.com verified review

Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 333 minggu yang lalu

Hotels.com verified review

住宿環境不錯,餐點普普~
ka kei keiko
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 335 minggu yang lalu

Hotels.com verified review

我一連兩晚入住箱根星野兩間不到酒店!這間不是不好!而是界仙石原更加好~
Verified traveler
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 338 minggu yang lalu

Hotels.com verified review

完美的住宿,唯一遗憾的是食物并没有达到顶级
SUWAPADEE
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 338 minggu yang lalu

Hotels.com verified review

Before making reservation, I've sent email to the hotel if they can provide us porter service because there are total 7 adults and 3 child with a lot of luggages due to 11 days of trip. Ms.Kaori replied me yes they can provide me porter service so I made reservation and also reserve taxi for the guide at 20.00 who stay nearby since 17Sep. After reservation, I keep contact with the hotel about this to ensure everything is smooth with Ms.Eri and Mr.Rei. One the day of arrival 18Dec, guide reconfirm with the hotel again but was informed that no proter service and no taxi until 22.00. What happen!!...The hotel keep confirm me these kinds of service until 2 days before arrival. The hotel inform me that it's call center at Okinawa who confirm me not the hotel. I don't belive that I heard this from the hotel in Japan. Fortunately, the hotel took small truck to help our luggage but no taxi anyway. I have to ask for another hotel where guide stay to pick up guide instead. I don't know what happen but you should explian better than this.
Read More
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 340 minggu yang lalu

Hotels.com verified review

新穎低調奢華的日式溫泉旅館, 非常舒適, 晚餐和早餐也很豐盛, 大浴場有山林的景色, 沒有什麼能挑剔的, 完美
Soon Ho
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 340 minggu yang lalu

Hotels.com verified review

워낙에 유명한 호시노 리조트라 묻지도 따지지도 않고 갔습니다. 룸컨디션, 직원들의 접객태도, 인테리어의 디테일 모두 훌륭합니다. 하지만 7-80만원 하는 료칸에 딱 대욕탕 두개만 있다는것. 식사가 보여지는것 만큼 훌륭하지 않다는것이 아쉽습니다. 이 값이면 그냥 전통적인 료칸에 갈 것 같아요. 한번 경험하긴 좋지만 두번 가지는 않겠습니다.
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 341 minggu yang lalu

Expedia Group verified review

The Ryokan was full of old world Japanese culture and traditions but with an updated elegance. The grounds where beautiful in the mountain country setting of Hakone. The hot spring baths where well kept, clean, and had upscale amenities. The staff was so polite and pleasant. As you drove away up the drive they would stand at the entrance and bow to you until you left sight. We will never forget our incredible stay!!
Read More
Peiyu
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 342 minggu yang lalu

Hotels.com verified review

服務很好,房間整理的很乾淨,早餐、晚餐都好吃。份量十足,根本吃不完,但是位置所在沒有其他商店,晚上只能跑溫泉,享受溫泉。
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 Hoshino Resorts KAI Hakone

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
9.0
Cemerlang
Daripada 66 ulasan
Kebersihan

9.6

Keselesaan Bilik

9.6

Perkhidmatan dan Kemudahan

9.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Hoshino Resorts KAI Hakone

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Mimi
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

Great Staff. Great food. Love the tea space where you can put your foot under the warm table. Even you can’t have your onsen, you can attend the workshop to make a beautiful photo frame with wood.
Jason
8.0
/10
Diulas 27 minggu yang lalu

Hotels.com verified review

Rooms were well sized and immaculate. Onsen was vey nice and not crowded. Meals were good with very good ingredient and service. Commic
Patricia
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 99 minggu yang lalu

Hotels.com verified review

Ubicado en medio del bosque y cerca de un rio. El hotel es precioso aunque sus areas comunes necesitan un poco de renovación
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 102 minggu yang lalu

Hotels.com verified review

Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
MingTing
icon-Rekreasi dengan Rakan
Rekreasi dengan Rakan
10.0
/10
Diulas 104 minggu yang lalu

Expedia Group verified review

地理位置靜謐, 餐飲精緻, 房間寬敞舒適, 溫泉美景映襯
Cat
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 112 minggu yang lalu

Expedia Group verified review

Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
Read More
Koray
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 116 minggu yang lalu

Expedia Group verified review

Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Read More
Andrew
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 130 minggu yang lalu

Expedia Group verified review

rooms were best we stayed at by far quality beds
Pierluigi
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 134 minggu yang lalu

Expedia Group verified review

This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Alyssa
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 137 minggu yang lalu

Expedia Group verified review

Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Paola
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 139 minggu yang lalu

Expedia Group verified review

Bell’albergo, non si può avere un caffè a colazione , orari rigidi per fare colazione come in ogni albergo in Giappone. Premetto che la cucina giapponese è la mia preferita Ma la colazione dovrebbe essere flessibile dando la possibilità di ordinare un caffellatte e un ovetto fritto, piuttosto che un brodo e tanti piccoli assaggini. Grazie comunque, le terme sono spettacolari e la stanza pure.
Read More
Wendi W Y
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 330 minggu yang lalu

Hotels.com verified review

Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 333 minggu yang lalu

Hotels.com verified review

住宿環境不錯,餐點普普~
ka kei keiko
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 335 minggu yang lalu

Hotels.com verified review

我一連兩晚入住箱根星野兩間不到酒店!這間不是不好!而是界仙石原更加好~
Verified traveler
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
10.0
/10
Diulas 338 minggu yang lalu

Hotels.com verified review

完美的住宿,唯一遗憾的是食物并没有达到顶级
SUWAPADEE
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 338 minggu yang lalu

Hotels.com verified review

Before making reservation, I've sent email to the hotel if they can provide us porter service because there are total 7 adults and 3 child with a lot of luggages due to 11 days of trip. Ms.Kaori replied me yes they can provide me porter service so I made reservation and also reserve taxi for the guide at 20.00 who stay nearby since 17Sep. After reservation, I keep contact with the hotel about this to ensure everything is smooth with Ms.Eri and Mr.Rei. One the day of arrival 18Dec, guide reconfirm with the hotel again but was informed that no proter service and no taxi until 22.00. What happen!!...The hotel keep confirm me these kinds of service until 2 days before arrival. The hotel inform me that it's call center at Okinawa who confirm me not the hotel. I don't belive that I heard this from the hotel in Japan. Fortunately, the hotel took small truck to help our luggage but no taxi anyway. I have to ask for another hotel where guide stay to pick up guide instead. I don't know what happen but you should explian better than this.
Read More
Verified traveler
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 340 minggu yang lalu

Hotels.com verified review

新穎低調奢華的日式溫泉旅館, 非常舒適, 晚餐和早餐也很豐盛, 大浴場有山林的景色, 沒有什麼能挑剔的, 完美
Soon Ho
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
6.0
/10
Diulas 340 minggu yang lalu

Hotels.com verified review

워낙에 유명한 호시노 리조트라 묻지도 따지지도 않고 갔습니다. 룸컨디션, 직원들의 접객태도, 인테리어의 디테일 모두 훌륭합니다. 하지만 7-80만원 하는 료칸에 딱 대욕탕 두개만 있다는것. 식사가 보여지는것 만큼 훌륭하지 않다는것이 아쉽습니다. 이 값이면 그냥 전통적인 료칸에 갈 것 같아요. 한번 경험하긴 좋지만 두번 가지는 않겠습니다.
Verified traveler
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
10.0
/10
Diulas 341 minggu yang lalu

Expedia Group verified review

The Ryokan was full of old world Japanese culture and traditions but with an updated elegance. The grounds where beautiful in the mountain country setting of Hakone. The hot spring baths where well kept, clean, and had upscale amenities. The staff was so polite and pleasant. As you drove away up the drive they would stand at the entrance and bow to you until you left sight. We will never forget our incredible stay!!
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Peiyu
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 342 minggu yang lalu

Hotels.com verified review

服務很好,房間整理的很乾淨,早餐、晚餐都好吃。份量十足,根本吃不完,但是位置所在沒有其他商店,晚上只能跑溫泉,享受溫泉。
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