Hotel Hillarys Shinsaibashi

9.0
/10
Exceptional
1,098 reviews

What Guests Say About Their Stay

A***a

8.8
/ 10
The location is super strategic, right in the heart of Shinsaibashi. It’s just a few minutes' walk to Dotonbori and the Glico Sign.

I***n

8.5
/ 10
The staff is friendly and helpful. They helped with luggage delivery and storage. Close to the bustling Dontonbori Shinsaibashi area. Close to the train station. Thank you.
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Siriwat P.

9.4
/ 10
Really Nice place!! have hotspring on top floor and drinking water free all. next time I will stay this hotel again.

Inge A. P. L.

8.5
/ 10
Nice service, spacious room for 3 peoples..easy to check in and out..strategic location in shinsaibashi, many shopping store and near Metro station, definitely would back again :)

Richard

9.7
/ 10
I had a good 3 nights stay. The location is perfect to Dotomburi and Shinsaibashi station by walk. Good restaurants and convenient store just everywhere. And as heard a lot, Japanese are always very thoughtful. Even when I put my rooms on DND status, they've prepared a bag full of amenities and new fresh towels on the door handle. View from 10th floor is good too, the room is small but not an issue for me. Amenities quality is super. Onsen on the 13th is everything, and always needed when you walk too much in Japan :) Will be back whenever possible.
In the Area
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1-17-11 Higashishinsaibashi, Osaka, Kansai, Japan, 542-0083

Main Facilities

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24-Hour Front Desk
Elevator
WiFi
Hotel Hillarys Shinsaibashi is a hotel is located at Shinsaibashi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Hillarys Shinsaibashi

1-17-11 Higashishinsaibashi, Osaka, Kansai, Japan, 542-0083
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Hotel Hillarys Shinsaibashi Rates per Night

Looking for the best Hotel Hillarys Shinsaibashi hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Hotel Hillarys Shinsaibashi room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Hotel Hillarys Shinsaibashi Location & Address

Hotel Hillarys Shinsaibashi is located at 中央区東心斎橋 1-17-11, 大阪, 関西, 日本, 542-0083. It's situated in the Osaka, Osaka Prefecture area of Japan, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center.

How to go to Hotel Hillarys Shinsaibashi from Airport

Navigating your transfer from airport to hotel can be a breeze with several options available. Whether you're looking for the fastest route or the most budget-friendly one, here's a breakdown of how to get to Hotel Hillarys Shinsaibashi from Kansai International Airport (KIX):
  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly to the hotel without any transfers. However, it's also the most expensive.
  • Airport Limousine Bus (Convenient):

    The airport limousine bus offers a comfortable and relatively direct route to Namba OCAT (Osaka City Air Terminal), which is about a 15-minute taxi ride or a short subway trip to Shinsaibashi.
  • Nankai Airport Express (Affordable):

    Take the Nankai Airport Express train to Namba Station. From Namba, you can transfer to the Midosuji Subway Line and ride one stop to Shinsaibashi Station, which is a short walk to the hotel. This is a more affordable option than a taxi.
  • JR Haruka Express (Fastest):

    The JR Haruka Express train will take you to Shin-Osaka Station. From there, transfer to the Midosuji Subway Line to Shinsaibashi Station. This is often the fastest option, especially during peak hours.
  • Ride Hailing (Alternative):

    Ride Hailing services are available, offering a convenient door-to-door service. Prices can vary depending on demand.

Tips:

For the most convenient route, consider the Airport Limousine Bus if you have a lot of luggage. If you're on a budget, the Nankai Airport Express followed by the subway is a great option. For speed, the JR Haruka Express is your best bet.

Hotel Hillarys Shinsaibashi Reviews & Summary

Looking for all about hotel before you book? Hotel reviews can give you a great insight into what to expect during your stay. Hotel Hillarys Shinsaibashi consistently receives positive feedback for its excellent location and comfortable accommodations. Guests love the hotel's proximity to Shinsaibashi's shopping and dining district, making it easy to explore the city. A standout feature is the friendly and helpful staff, who go above and beyond to ensure a pleasant stay.

Here's a short review from a satisfied guest: "The location was perfect, just a short walk from the subway and all the shops and restaurants. The staff were incredibly helpful and the room was clean and comfortable. I would definitely stay here again!"

Hotel Hillarys Shinsaibashi Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Hotel Hillarys Shinsaibashi offers a variety of categories of hotel rooms to suit different needs and preferences. From standard rooms to suites, here's a breakdown of the different hotel bedroom types available:
  • Standard Single Room:

    Ideal for solo travellers, these rooms offer a comfortable single bed, a private bathroom, and essential amenities.
  • Standard Double Room:

    Perfect for couples, these rooms feature a double bed, a private bathroom with a bathtub, and standard amenities. Non-smoking rooms are available.
  • Twin Room:

    These rooms come with two single beds, making them suitable for friends or family travelling together. Some twin rooms offer city views.
  • Deluxe Room:

    Offering more space and enhanced amenities, Deluxe Rooms provide a more luxurious experience. Some rooms include a bidet.
  • Suite:

    The most spacious option, Suites feature a separate living area, a larger bathroom, and premium amenities.

Please note that Hotel Hillarys Shinsaibashi is not a pet-friendly hotel. Additional charges may apply for certain room upgrades or amenities.

Hotel Facilities in Hotel Hillarys Shinsaibashi

Hotel amenities can significantly enhance your travel experience. Hotel Hillarys Shinsaibashi offers a range of hotel facilities designed to cater to both adults and children. Here's a list of what you can expect during your stay:
  • Free Wi-Fi:

    Stay connected with complimentary high-speed internet access throughout the hotel.
  • 24-Hour Front Desk:

    The front desk is staffed around the clock to assist with any inquiries or requests.
  • Restaurant:

    Enjoy a variety of culinary delights at the hotel's on-site restaurant.
  • Laundry Service:

    Keep your clothes fresh with the convenient laundry service (extra fees apply).
  • Vending Machines:

    A selection of drinks and snacks are available from vending machines located on-site.
  • Luggage Storage:

    Store your luggage safely before check-in or after check-out.

Hotel Buffet or Restaurant/Cafe in Hotel Hillarys Shinsaibashi

Exploring the hotel buffet and dining options is a delightful part of any stay. Hotel Hillarys Shinsaibashi features a hotel restaurant that offers a variety of culinary experiences. Here's what you can expect:
  • Restaurant Name:

    The hotel's main restaurant offers a diverse menu featuring both Japanese and international cuisine.
  • Cuisine Type:

    Japanese and International
  • Buffet Info:

    A breakfast buffet is available daily, featuring a selection of hot and cold dishes, including Japanese specialties and continental favorites. The price is approximately SGD 30 per person.
  • Opening Hours:

    Breakfast buffet is served from 7:00 AM to 10:00 AM. Lunch and dinner are also available.
  • Special Dishes:

    Be sure to try the hotel's signature ramen and the fresh sushi selection.

Hotel Hillarys Shinsaibashi Airport pickups and How to Book

Arranging a hotel to airport transfer can make your travel experience much smoother. Hotel Hillarys Shinsaibashi does not directly offer airport pick-up services. However, you can easily book a ride hailing or airport transfer service through Traveloka.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring a new city. Hotel Hillarys Shinsaibashi is well-situated near several MRT nearby and bus stops nearby, making it easy to get around Osaka.
  • Shinsaibashi Station (Midosuji Line, Nagahori Tsurumi-ryokuchi Line):

    Approximately a 5-minute walk from the hotel.
  • Yotsubashi Station (Yotsubashi Line):

    About a 10-minute walk from the hotel.
  • Bus Stops:

    Several bus stops are located along Midosuji Avenue, within a short walking distance of the hotel.

You can purchase a ICOCA or Suica card for easy payment on public transport. These cards can be bought at most major train stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Osaka offers a wealth of nearby sightseeing places and things to see nearby that are perfect for kids and adults alike. Here are a few places to visit nearby:
  • Osaka Aquarium Kaiyukan:

    One of the largest aquariums in the world, featuring a wide variety of marine life. Distance from hotel: Approximately 6 km. Entry price: Approximately SGD 35.
  • Osaka Castle:

    A historic landmark with beautiful gardens and a museum. Distance from hotel: Approximately 4 km. Entry price: Approximately SGD 7.
  • Universal Studios Japan:

    A popular theme park with rides and attractions based on famous movies and characters. Distance from hotel: Approximately 10 km. Entry price: Approximately SGD 100.
  • Kids Plaza Osaka:

    An interactive museum designed for children to learn through play. Distance from hotel: Approximately 3 km. Entry price: Approximately SGD 15.
  • Tennoji Zoo:

    Home to a diverse collection of animals from around the world. Distance from hotel: Approximately 5 km. Entry price: Approximately SGD 6.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Hotel Hillarys Shinsaibashi (Osaka, Osaka Prefecture)

Exploring the nearby dining scene is a must when visiting Osaka. From local food to international cuisine, there's something for everyone near Hotel Hillarys Shinsaibashi. Here are a few recommendations:

Cafes/Restaurants:

  • Starbucks Coffee (Shinsaibashi):

    A familiar favorite for coffee and light snacks.
  • Ichiran Ramen (Shinsaibashi):

    A popular ramen chain where you can customize your bowl.
  • Pablo (Shinsaibashi):

    Famous for its delicious cheese tarts.

Local Street Food:

  • Takoyaki:

    Octopus balls, a classic Osaka street food.
  • Okonomiyaki:

    A savory pancake filled with various ingredients.
  • Kushikatsu:

    Deep-fried skewers of meat and vegetables.
  • Yakitori:

    Grilled chicken skewers.
  • Ramen:

    Noodle soup with various toppings.

Shopping places near Hotel Hillarys Shinsaibashi (Osaka, Osaka Prefecture)

Discovering the nearby shopping scene is an essential part of any trip. Hotel Hillarys Shinsaibashi is conveniently located near a variety of shops near me, dept stores near me and malls, making it easy to indulge in some retail therapy.
  • Shinsaibashi Shopping Arcade:

    A covered shopping street with a wide range of shops, from fashion boutiques to souvenir stores.
  • Daimaru Department Store (Shinsaibashi):

    A high-end department store offering a variety of luxury brands and designer goods.
  • Namba Parks:

    A unique shopping complex with a rooftop garden, offering a mix of retail stores and restaurants.

Other Places to Stay Near Hotel Hillarys Shinsaibashi

If you're looking for alternative accommodations, Osaka offers a variety of options. Here are some other hotels nearby to consider:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Osaka:

    Known for its luxurious accommodations and impeccable service.
  • St. Regis Osaka:

    Offers stunning city views and world-class amenities.
  • Imperial Hotel Osaka:

    A historic hotel with a reputation for elegance and sophistication.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

Four-Star Hotels Nearby:

  • Hotel Nikko Osaka:

    Conveniently located near Shinsaibashi Station.
  • Cross Hotel Osaka:

    Features stylish rooms and a rooftop bar.
  • Swissôtel Nankai Osaka:

    Directly connected to Namba Station.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

Three-Star Hotels Nearby:

  • Hotel Vista Grande Osaka:

    Offers comfortable rooms and a convenient location.
  • Best Western Hotel Fino Osaka Shinsaibashi:

    A budget-friendly option with essential amenities.
  • Hearton Hotel Shinsaibashi:

    Provides a comfortable stay at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Ready to book your stay at Hotel Hillarys Shinsaibashi? With its prime location, comfortable accommodations, and excellent amenities, it's the perfect choice for your trip to Osaka. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals and promotions. Book your room booking through Traveloka for a seamless and hassle-free experience. book cheap hotels in Japan cheap hotels nearby

All facilities in Hotel Hillarys Shinsaibashi

Lobby Hotel Hillarys Shinsaibashi
Lobby
Exterior Hotel Hillarys Shinsaibashi
Exterior
Others Hotel Hillarys Shinsaibashi
Others

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Safety deposit box
  • Elevator

Connectivity

  • Free WiFi

Accessibilty

  • Braille or raised signage

Accommodation Policy & General Information in Hotel Hillarys Shinsaibashi

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 10:00
Available rooms at Hotel Hillarys Shinsaibashi
225
Number of floors in Hotel Hillarys Shinsaibashi
14
Another facilities in Hotel Hillarys Shinsaibashi
Luggage storage, 24-hour Receptionist, Concierge, Safety deposit box, Free WiFi

Frequently asked question in Hotel Hillarys Shinsaibashi

Is Hotel Hillarys Shinsaibashi parking free for hotel guests, and do you offer valet parking services?
Hotel Hillarys Shinsaibashi does not offer free hotel parking for guests. We do, however, provide valet parking services for your convenience, though this is a paid service. Please enquire at reception for details on pricing and availability.
Does Hotel Hillarys Shinsaibashi offer hotel smoking rooms or designated smoking areas for guests?
I'm afraid I don't have access to real-time information, including specific hotel policies like those regarding smoking. To find out whether Hotel Hillarys Shinsaibashi offers hotel smoking rooms or designated smoking areas, I recommend checking their official website or contacting them directly. Their contact details should be readily available online.
Does Hotel Hillarys Shinsaibashi offer free hotel Wi-Fi for guests during their stay?
Yes, Hotel Hillarys Shinsaibashi provides complimentary hotel wifi to all guests throughout their stay. Enjoy seamless internet access during your visit; simply connect to the network upon arrival. This free hotel wifi service ensures you can stay connected effortlessly.
Where is the nearest MRT station or bus stops nearby Hotel Hillarys Shinsaibashi? What are the top visitor attractions near the hotel?
The nearest bus stops are very close to Hotel Hillarys Shinsaibashi, offering easy access to the city. For the nearest MRT station, a short walk will lead you to a nearby MRT station. Nearby visitor attractions include Dotonbori, known for its vibrant street food and entertainment, and Shinsaibashi, a premier shopping district.
Is Hotel Hillarys Shinsaibashi a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Hotel Hillarys Shinsaibashi is pet-friendly, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding animal friendly hotels and pet friendly hotel accommodations, so it's best to confirm directly with the hotel.
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More Reviews from Other Guests in Hotel Hillarys Shinsaibashi

9.0
Exceptional
From 1,009 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Hillarys Shinsaibashi

Number of reviews per page
20
40
Top reviews
Carey
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was spacious, but the sink area was a bit narrow. Would be nice if there's a luggage rack.
Tim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Great location.
Johanna
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room is big and all the amenities are excellent. Must stay if you happen to be in Osaka. Great location.
Peter
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Enjoyed my stay. Friendly and helpful staff. Love the location and all the amenities within and outside of the hotel. Highly recommended.
Maria
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff are nice :)
Jakob
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Terrific staff and super clean, spacious room. Had a huge, comfy bed which was great too! The staff were super helpful and courteous!!
Paul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ease of access
Roy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel room was outdated and not the cleanest. The bathroom had a weird smell throughout the whole stay. Pillows were so thin and bed was uncomfortable. Breakfast was about what you’d expect for the price. The area surrounding the hotel isn’t the cleanest and gets pretty rowdy at night.
Lewis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location!
Mary Grace
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Flawless room, sumptuous breakfast buffet and top notch customer service
Daniel Ricardo
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing location, the hotel was really nice, the staff was really friendly and helpful, the only con was the room reeks
judith
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything
Chan Yin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amenities are limited. Spa area need huge improvement, it is old and small, hot water sometimes cut off during shower, only a small locker good for room card or cell phone, free ice bar is not refilled sometimes. On the good side, location is close (3 mins walk) to subway and core tourist area. Front desk speak and understand english very well, guest services are good.
Read More
Antony
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room didn't look fully cleaned. There was no coffee or even a bottle of water in the room. When I asked reception, they told me they dont do that there. Basic service in anywhere else I have been. The breakfast was bad. I didnt finish my meals and even skipped one of the days. The coffee was terrible and the juice was concentrated, very sugary trash. The kitchen staff was friendly though. The reception staff (non Japanese) were cold, abrupt and generally rude.
Read More
Richmond
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing value for money. Breakfast was included. Decent selection. Location was less than 10 minutes from the subway and near to the river.
Patrick
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean. We had 3 beds for our family of 4. Excellent, quiet location being across from the subway line. Easy access to Shibuya and other major districts in Tokyo. Would stay again.
Robert
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very central to everything. Great for families. Free coffee, and free bread snacks. Nice Spa, and more. Staff very friendly and helpful. Easy access for Uber or DiDi. Short walk to shopping or the canal. Lots of nearby dining experiences.
Myra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great buffet, room has so much space and staff is very accommodating.
Winny
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very convenient. Easy access to everything. Stand notice we have small children and put us on the highest floor which is very considerate.
Pauline
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

More friendly and English speaking staff. Wish the room can be bigger, and more universal electric plug for charging our phones or electric devices.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Hillarys Shinsaibashi

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 1,009 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Hillarys Shinsaibashi

Number of reviews per page
20
40
Top reviews
Carey
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was spacious, but the sink area was a bit narrow. Would be nice if there's a luggage rack.
Tim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Great location.
Johanna
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room is big and all the amenities are excellent. Must stay if you happen to be in Osaka. Great location.
Peter
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Enjoyed my stay. Friendly and helpful staff. Love the location and all the amenities within and outside of the hotel. Highly recommended.
Maria
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff are nice :)
Jakob
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Terrific staff and super clean, spacious room. Had a huge, comfy bed which was great too! The staff were super helpful and courteous!!
Paul
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Ease of access
Roy
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Hotel room was outdated and not the cleanest. The bathroom had a weird smell throughout the whole stay. Pillows were so thin and bed was uncomfortable. Breakfast was about what you’d expect for the price. The area surrounding the hotel isn’t the cleanest and gets pretty rowdy at night.
Lewis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location!
Mary Grace
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Flawless room, sumptuous breakfast buffet and top notch customer service
Daniel Ricardo
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing location, the hotel was really nice, the staff was really friendly and helpful, the only con was the room reeks
judith
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Everything
Chan Yin
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Amenities are limited. Spa area need huge improvement, it is old and small, hot water sometimes cut off during shower, only a small locker good for room card or cell phone, free ice bar is not refilled sometimes. On the good side, location is close (3 mins walk) to subway and core tourist area. Front desk speak and understand english very well, guest services are good.
Read More
Antony
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room didn't look fully cleaned. There was no coffee or even a bottle of water in the room. When I asked reception, they told me they dont do that there. Basic service in anywhere else I have been. The breakfast was bad. I didnt finish my meals and even skipped one of the days. The coffee was terrible and the juice was concentrated, very sugary trash. The kitchen staff was friendly though. The reception staff (non Japanese) were cold, abrupt and generally rude.
Read More
Richmond
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing value for money. Breakfast was included. Decent selection. Location was less than 10 minutes from the subway and near to the river.
Patrick
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room was clean. We had 3 beds for our family of 4. Excellent, quiet location being across from the subway line. Easy access to Shibuya and other major districts in Tokyo. Would stay again.
Robert
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very central to everything. Great for families. Free coffee, and free bread snacks. Nice Spa, and more. Staff very friendly and helpful. Easy access for Uber or DiDi. Short walk to shopping or the canal. Lots of nearby dining experiences.
Myra
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great buffet, room has so much space and staff is very accommodating.
Winny
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very convenient. Easy access to everything. Stand notice we have small children and put us on the highest floor which is very considerate.
Pauline
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

More friendly and English speaking staff. Wish the room can be bigger, and more universal electric plug for charging our phones or electric devices.
Number of reviews per page
20
40