Hotel Trusty Nagoya Shirakawa

Amazing facilities. We’ve tried 4 different hotels around the same price range in during our trip and this is the best one.

Outstanding value

시설의 청결함과 직원의 친절도 등에서는 매우 만족스러웠습니다. 객실 또한 적당히 넓었으며 시내에 위치해있다는 점도 매우 좋습니다. 그러나 도시락 조식과 실내 조명에서늨 살짝 아쉬웠습니다. 물론 도시락의 맛, 품질은 좋았지만 식당이용이 별개라는 점이 아쉬웠습니다. 실내 조명 또한 조금 어두운 편이었습니다. 그럼에도 불구하고 만족스럽고 편안한 숙박이었음은 자신있게 말할 수 있습니다.

The hotel was close to transit with lots of restaurants nearby. Staffs were really friendly and were very helpful during our stay, especially when we were having trouble figuring out our luggage transfer forms. They were able to make the process much easier. Rooms were clean and beds were comfortable.

Spacious room and detail-minded room keeping staff

The hotel was in a great location but still in a quiet area with many dining options nearby and shopping not too far away

Hotel was amazing! They stored our bags when we went to Legoland for the day. Very convenient and staff was fantastic.

Quiet place to stay. Rooms were clean and spacious.

the room is too dark, need to improve illumination system

nice hotel , and parking for 24hrs just 1500yen. Close to shopping areas.

There are a few really good ramen restaurants nearby. Check Google Map for details.

Service and staff attitude as a whole is fine, because we did not have any chance to get in touch with them except at the time we checked in. But one point being worth mentioning is that the hotel staff would switch the one-way escalator (which is all the way going up) to cater the need of ONE Japanese customer and disregard the need of other hotel users (including us, who were at that time coming back and had to use the escalator to go up to the hotel lobby). It is very interesting and let us experience how “welcoming” the Nagoya people are.

The staff at the front desk was super helpful and friendly, and they speak good English. The hotel property is rather small, and does not have a proper lobby. The check in desk/reception is located on the 2nd floor. There is an escalator going up to the reception, however they just have stairs for coming down to the ground floor. It would be a big hassle if you need to carry your luggage down when you are departing the hotel. The staff can help you bring the luggage down if they are are available. The room is clean and reasonably spacious for two people.

Room (deluxe twin with balcony) is large, so makes it comfortable. Beds are huge. Only problems are no escalator to get down (use stairs), no alerts on whether the 2 washer/dryers are in use (and only 2).

I gave 5 stars for this hotel will definitely stay again. Thank you for the good service.

Beautiful hotel! Very spacious and comfortable room. Staff were extremely attentive and helpful. We loved everything about this hotel and would definitely stay here again.

房間十分整潔， 闊落，寧靜，另外酒店職員十分鍋心，退房時立即替我們調較扶手電梯向下，免致我們拿着行李行一層樓梯，我們下次再來名古屋必會再次訂

The staff at the front could speak English pretty well, but their customer service and helpfulness without seeming like we were stressing them out or bothering them was incredible. We went our luggage ahead of us to Kyoto and the gentleman helped me fill out the form and was very kind. They seemed genuinely nice and like they wanted to help. Not the fake overly niceness of some receptionists. The aircon in the room actually worked and it worked very quickly. The room was clean and large for the price and type of hotel. The linens were clean and soft. The only thing is that it isn't around a lot of shopping, but that's just one stop away on the metro. This was a great hotel to stay at for the price. If you want breakfast though, you have to ask for it when you're making your reservation or contact them 2 days ahead of time. There is a Family Mart literally next door, so that wasn't a problem for us. The only thing I didn't like was that there was no coffee in the room; only roasted tea and matcha.

酒店附近過幾條街有好多食肆 地理位置方便 隔離有便利店 自駕遊的話要保證是小型車，便可以泊在酒店停車場內，價錢合理且方便。 酒店附帶早餐便當很好，雖然每天款式差不多，但味道很好。 總括來說，價廉物美，值得推薦。

Very exceptional service. Loved the stay, professional staffs, clean and relaxing property, and close to the museum and park.