Jozankei View Hotel

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7.8
/10
Pleasant
404 reviews

What Guests Say About Their Stay

George

10.0
/ 10
The traditional Japanese style room was great and we had a beautiful thirteenth floor view of the green lush mountains. Paddleboarding nearby was also great. Nice town and wonderful people.

Sam

10.0
/ 10
excellent service and many different choices of Onsen with high quality water. The staff was very nice referring us night luminaries for us to attend. It was complimentary and very good going. Dinner was simply an out of this world experience. we had a great time, thank you!!! They definitely greatly exceeded our expectations!!!

My Hanh

10.0
/ 10
Huge nice resort with beautiful indoor and outdoor onsens. Breakfast and dinner buffet were delicious and variety of different cuisines from various regions. Walkable to lovely bridges nearby. Comfortable stays.
In the Area
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2-111 Jozankei Onsen Higashi, Minami-ku, Sapporo, Hokkaido, Japan, 061-2302

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Jozankei View Hotel is located in area / city Sapporo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Jozankei View Hotel

2-111 Jozankei Onsen Higashi, Minami-ku, Sapporo, Hokkaido, Japan, 061-2302
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Lobby Jozankei View Hotel
Lobby 2 Jozankei View Hotel

Discover More About Jozankei View Hotel

Jozankei View Hotel Rates per Night

Looking for the best Jozankei View Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Jozankei View Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Jozankei View Hotel Location & Address

Jozankei View Hotel is located at 南区定山渓温泉東2-111, Minami-ku, 札幌, 北海道, 日本, 061-2302. It's situated in the Jozankei Onsen area of Sapporo, Hokkaido, known for its stunning natural beauty and relaxing hot springs. The hotel is approximately 27 km from the Sapporo city center.

How to go to Jozankei View Hotel from Airport

Planning your hotel transfer from the airport to Jozankei View Hotel? Here's a breakdown of your options to ensure a smooth journey. Whether you're looking for the fastest or most affordable route, we've got you covered.
  • Taxi (Most Direct):

    A taxi from New Chitose Airport (CTS) to Jozankei View Hotel is the most direct option, taking approximately 1 hour and 15 minutes, depending on traffic. However, it's also the most expensive.
  • Airport Shuttle Bus (Economical):

    Several airport shuttle bus services operate between New Chitose Airport and Jozankei Onsen. This is a more economical option, with a journey time of around 2 hours. Check the timetable in advance as services may be limited.
  • Train and Bus (Scenic Route):

    Take the JR Rapid Airport train from New Chitose Airport to Sapporo Station (approx. 40 minutes). From Sapporo Station, transfer to a Jotetsu bus bound for Jozankei Onsen (approx. 1 hour 15 minutes). This option offers a scenic view but requires a transfer.
  • Ride Hailing (Convenient):

    Ride Hailing services are available from New Chitose Airport. This offers a convenient and relatively quick transfer, though prices can vary depending on demand.

Tips:

For the most convenient route, consider the airport shuttle bus if you're on a budget. If time is of the essence, a taxi or Ride Hailing service is your best bet. Pre-booking your airport transfer, especially during peak season, is highly recommended.

Jozankei View Hotel Reviews & Summary

Looking for hotel reviews of Jozankei View Hotel? Want to know all about the hotel before you book? This hotel is a popular choice for travellers seeking relaxation and stunning natural scenery in Hokkaido. Guests consistently praise the hotel's onsen (hot springs), offering both indoor and outdoor bathing experiences with views of the surrounding mountains. The spacious rooms and attentive service also receive high marks. A standout feature is the hotel's large water park, "Lagoon," making it a hit with families.

One recent guest wrote: "The onsen were incredible, and the water park was a huge bonus for the kids. We had a fantastic stay and would definitely return!"

Jozankei View Hotel Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Jozankei View Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. From standard rooms to luxurious suites, there's a hotel bedroom type for everyone.
  • Standard Twin Room:

    Offers two single beds, suitable for friends or couples. Non-smoking rooms are available. Most rooms feature a bathtub and bidet.
  • Japanese-style Room:

    Experience traditional Japanese accommodation with tatami mats and futon beds. Perfect for immersing yourself in the local culture. Non-smoking options are available.
  • Deluxe Room with Mountain View:

    Enjoy breathtaking views of the surrounding mountains from the comfort of your room. Features a king-size bed, bathtub, and bidet.
  • Family Suite:

    Spacious suite designed for families, with multiple beds and a separate living area. Non-smoking.
  • Accessible Room:

    Designed for guests with mobility needs, featuring wider doorways, grab bars, and accessible bathrooms.

Please note that Jozankei View Hotel does not typically allow pets. It's always best to confirm directly with the hotel regarding their pet policy and any associated charges or requirements.

Hotel Facilities in Jozankei View Hotel

When choosing a hotel, the hotel facilities available can greatly enhance your stay. Jozankei View Hotel boasts a wide range of hotel amenities to cater to guests of all ages. From relaxing onsen to fun-filled water parks, there's something for everyone.
  • Onsen (Hot Springs):

    Enjoy both indoor and outdoor onsen with natural hot spring water. Open from 6:00 AM to 12:00 AM. No extra fees.
  • Lagoon Water Park:

    A large indoor water park with slides, pools, and water attractions. Open from 10:00 AM to 9:00 PM. Entrance fee applies (approximately SGD 25 per adult, SGD 15 per child).
  • Swimming Pool:

    An indoor swimming pool for leisurely swims. Open from 10:00 AM to 9:00 PM. No extra fees.
  • Arcade:

    A games arcade for kids and adults. Open 24 hours. Game prices vary.
  • Gift Shop:

    Souvenirs, local products, and essentials. Open from 8:00 AM to 10:00 PM.
  • Karaoke Room:

    Private karaoke rooms for entertainment. Open from 6:00 PM to 1:00 AM. Rental fees apply (approximately SGD 30 per hour).
  • Kids' Club:

    A supervised kids' club with activities and games. Open from 9:00 AM to 6:00 PM. Free for hotel guests.

Hotel Buffet or Restaurant/Cafe in Jozankei View Hotel

Exploring the hotel buffet and dining options is a key part of any hotel experience. Jozankei View Hotel offers a variety of choices, from a hotel buffet to restaurants and cafes, ensuring there's something to satisfy every palate.
  • Grand Chariot Buffet Restaurant:

    Offers a wide selection of Japanese and Western dishes for breakfast and dinner. Buffet includes fresh seafood, local Hokkaido specialties, and desserts.
    • Breakfast: 7:00 AM - 9:30 AM (approximately SGD 40 per person)
    • Dinner: 6:00 PM - 9:00 PM (approximately SGD 60 per person)
  • Karamatsu Japanese Restaurant:

    Serves traditional Japanese cuisine, including sushi, tempura, and kaiseki dinners. Open for lunch and dinner. Prices vary depending on the menu.
  • Lounge Bar Vert:

    A relaxing lounge bar offering cocktails, wines, and light snacks. Open from 5:00 PM to 12:00 AM.

A special dish to try is the Hokkaido crab, a local delicacy often featured in the buffet and Japanese restaurant.

Jozankei View Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? Jozankei View Hotel offers a convenient hotel to airport transfer option for its guests.

The hotel provides an airport shuttle service from New Chitose Airport (CTS) to the hotel, but it requires advance booking. To book the airport pick-up, contact the hotel directly at least 3 days prior to your arrival. Provide your flight details (arrival time, flight number) and the number of passengers. The shuttle service is subject to availability and may incur an additional charge.

Nearby MRT Station & Bus Stops

Navigating public transport is essential for exploring any city. Here's information on the nearest MRT station and bus stops near Jozankei View Hotel.

Unfortunately, there are no MRT stations directly in the Jozankei area. The nearest major transportation hub is Sapporo Station, which is accessible by bus.

  • Jotetsu Bus Stop (Jozankei Yu no Machi):

    This is the main bus stop in Jozankei, located a short walk from the hotel. Jotetsu buses connect Jozankei to Sapporo Station and other destinations.

To use the bus, you can purchase a SAPICA card (a rechargeable contactless smart card) at Sapporo Station or other major stations. Alternatively, you can pay with cash when boarding the bus. Please note that some smaller buses may not accept credit cards.

Nearby Attractions for Family / Kid Friendly

Discover the best nearby activities and places to visit near Jozankei View Hotel for a memorable family holiday. There are plenty of nearby sightseeing places and things to see nearby that will keep everyone entertained.
  • Sapporo Snow Festival Museum (26 km):

    Learn about the history of the famous Sapporo Snow Festival. Entry fee: Approximately SGD 8 per adult, SGD 4 per child.
  • Otaru Canal (40 km):

    A picturesque canal city with charming shops and restaurants. Free to walk along the canal.
  • Shiroi Koibito Park (20 km):

    A chocolate factory and theme park dedicated to the famous Shiroi Koibito cookies. Entry fee: Approximately SGD 12 per adult, SGD 6 per child.
  • Sapporo Beer Garden (25 km):

    Enjoy a tour of the Sapporo Beer Museum and sample local beers. Entry to the museum is free; beer tasting fees apply.
  • Asahiyama Zoo (140 km):

    One of Japan's most popular zoos, known for its innovative exhibits. Entry fee: Approximately SGD 15 per adult, free for children under junior high school age.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Jozankei View Hotel (Hokkaido)

Exploring the local food scene is a must when visiting Hokkaido. Discover the best nearby dining options, from cafes and restaurants to local street food.
  • Cafes/Restaurants:

    • Kinotoya Bake (Sapporo Station):

      Famous for its freshly baked cheese tarts.
    • Ramen Shingen (Susukino):

      A popular ramen shop known for its rich and flavorful miso ramen.
    • Soup Curry GARAKU (Sapporo):

      A must-try for Hokkaido's signature soup curry.
  • Local Street Food:

    • Ramen (especially Sapporo miso ramen):

      Hokkaido is famous for its rich and flavorful ramen.
    • Soup Curry:

      A unique and spicy curry soup with vegetables and meat.
    • Jingisukan (grilled lamb):

      A Hokkaido specialty, featuring grilled lamb and vegetables.
    • Seafood (especially crab and sea urchin):

      Fresh seafood is abundant in Hokkaido.
    • Melon soft serve:

      A refreshing and sweet treat made with Hokkaido's famous melons.

Shopping places near Jozankei View Hotel (Hokkaido)

Looking for the best nearby shopping destinations? Whether you're after dept stores near me or a bustling mall near hotel, Hokkaido has plenty to offer.
  • Sapporo Factory:

    A shopping mall housed in a former brewery, offering a unique shopping experience.
  • Stellar Place:

    Located directly above Sapporo Station, this mall features a wide range of fashion, cosmetics, and dining options.
  • Tanukikoji Shopping Street:

    A historic covered shopping street with a variety of shops, restaurants, and arcades.

Other Places to Stay Near Jozankei View Hotel

Looking for alternative accommodations? Here's a guide to other places to stay near Jozankei View Hotel, including luxury hotels, four-star options, and affordable three-star hotels nearby.
  • Luxury/5-6 Star Hotels Nearby:

    • Park Hyatt Niseko Hanazono:

      Offers luxurious accommodations and stunning mountain views.
    • Zaborin:

      A secluded ryokan with private onsen and exquisite cuisine.
    • The Windsor Hotel Toya Resort & Spa:

      Overlooking Lake Toya, this hotel offers world-class amenities and breathtaking scenery.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan!

  • Four-Star Hotels Nearby:

    • Solaria Nishitetsu Hotel Sapporo:

      Conveniently located near Sapporo Station, offering comfortable rooms and excellent service.
    • Mitsui Garden Hotel Sapporo:

      A stylish hotel with modern amenities and a great location.
    • Hotel Gracery Sapporo:

      Known for its Godzilla head statue, this hotel offers comfortable rooms and a unique experience.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan!

  • Three-Star Hotels Nearby:

    • Hotel Resol Trinity Sapporo:

      A budget-friendly option with comfortable rooms and a convenient location.
    • UNWIND HOTEL & BAR OTARU:

      A stylish hotel in Otaru with a rooftop bar and cozy atmosphere.
    • Ibis Styles Sapporo:

      Offers comfortable and affordable accommodations in the heart of Sapporo.

    Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Planning your trip to Hokkaido and looking for the best hotel availability? Jozankei View Hotel offers a fantastic base for exploring the region, with its relaxing onsen, fun-filled water park, and convenient location. Make your hotel reservations now to secure your preferred room type and dates. Don't miss out on the opportunity to experience the beauty of Jozankei and the comfort of Jozankei View Hotel. book cheap hotels in Japan today and enjoy a memorable holiday. Looking for something closer to home? Check out cheap hotels nearby for a quick getaway.

All facilities in Jozankei View Hotel

Bar, Cafe and Lounge Jozankei View Hotel
Bar, Cafe and Lounge
Swimming Pool Jozankei View Hotel
Swimming Pool
Entertainment Facility Jozankei View Hotel
Entertainment Facility
Lobby Jozankei View Hotel
Lobby
Exterior Jozankei View Hotel
Exterior

Things to Do

  • Karaoke
  • Indoor pool
  • Sauna
  • Waterslide

General

  • Banquet
  • Smoking area
  • Parking
  • Rooftop terrace

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Hotel Services

  • Multilingual staff
  • 24-hour Receptionist

Nearby Facilities

  • Gift shop
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

Sports and Recreations

  • Game room

Accommodation Policy & General Information in Jozankei View Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
, If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 20:00 - to 10:00
Available rooms at Jozankei View Hotel
647
Number of floors in Jozankei View Hotel
16
Another facilities in Jozankei View Hotel
Karaoke, Indoor pool, Sauna, Waterslide, Banquet

Frequently asked question in Jozankei View Hotel

What are available facilities at Jozankei View Hotel?
There are top facilites at Jozankei View Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Jozankei View Hotel?
The standard check-in time at Jozankei View Hotel is starting from 14:00 - 20:00 while the latest check-out time is at Before 10:00
What is the star rating of Jozankei View Hotel
Jozankei View Hotel has a 3.5-star rating.
How many floors does Jozankei View Hotel have?
Jozankei View Hotel has 16.
How many rooms are available at Jozankei View Hotel
Jozankei View Hotel has 647.
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More Reviews from Other Guests in Jozankei View Hotel

Overall Ratings & Reviews Jozankei View Hotel

Traveloka (1)
Other sources (403)
7.8
Pleasant
From 403 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

6.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Jozankei View Hotel

Number of reviews per page
20
40
Top reviews
Susan
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stay here every few years and generally have good experiences. In the past it was packed with Chinese tourists but this time there were noticeably fewer. There was a junior high trip which made dinner/breakfast a little more chaotic but I’ve chaperoned that type of trip before and didn’t notice the kids were badly behaved or anything. The food was delicious and the room, while old, was clean. My biggest complaint is with the pools. One was closed and the other one limits the people that use almost all the slides and such to kids 120 cm and under. My 11 year old was pretty bored with nothing to do at the pool. They also used to have free rafts to float on, but no more. Some of the onsen were also under construction but there was still plenty of space. Could have dealt without the old Chinese ladies’s manners in the onsen but I don’t blame the hotel for that. Enjoyed checking out Shiroito waterfall (didn’t realize how close it was). Overall a good stay but not sure we will be back since next time my 7 year old will also be too big for all the pool activities. Price has also increased a lot in the past few years.
Read More
Kyung
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Noisy places, need remodel. Everywhere is old rusty.
Akio
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very classic, out of date, style. No attraction in neighborhood.
Justina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Had a lot of large bus tourist groups that were quite loud and overbearing in the hallways and lobby area. Some staff spoke limited English and couldn't understand our requests. Excellent area around the hotel, very walkable.
George
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The traditional Japanese style room was great and we had a beautiful thirteenth floor view of the green lush mountains. Paddleboarding nearby was also great. Nice town and wonderful people.
Sam
icon-with Partner
with Partner
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

excellent service and many different choices of Onsen with high quality water. The staff was very nice referring us night luminaries for us to attend. It was complimentary and very good going. Dinner was simply an out of this world experience. we had a great time, thank you!!! They definitely greatly exceeded our expectations!!!
Read More
My Hanh
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Huge nice resort with beautiful indoor and outdoor onsens. Breakfast and dinner buffet were delicious and variety of different cuisines from various regions. Walkable to lovely bridges nearby. Comfortable stays.
D M
icon-with Partner
with Partner
4.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

The highlights were the location and the very good dinner and breakfast buffets. Otherwise it was underwhelming in all other respects. Hard beds and even harder pillows. Air conditioning is summer only so even though it was the beginning of October the bright Sun heated up the room to 90° f with the curtains closed. Some of the furniture was pretty beat up and the carpets rather worn. Did not use the mineral bath because the room was so hot it would have been incredibly uncomfortable.
Read More
Kashyap
icon-with Partner
with Partner
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Excellent experience. Very nice hotel
Thanyaporn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Great big hotel with all facilities, activities for family, shopping. Very big room with fantastic view. Various options of breakast with excellentquality, huge restaurant than you can imagine. The onsen is very big, there are indoor and outdoor onsen. A bit walk distance to futami bridge or about 3 bus stop. We enjoy staying here.
Read More
Boon Ching
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

This is one of my worse hotel experience. Not to mention a "supposedly" family recommended hotel. We came due to the waterpark. However the waterpark was poorly maintained, very run down and to the water was not onsen warm water but cold water. We were greeted by non English speaking guest relation officer. Despite we booked a japanese western style room that can accomodate up to 5 guest. They insisted in charging addition charges for our 2 children! And the additional charge was an addition JPY 16000 ( Sgd 160) for 1 night. It was already late and after hovering with a non english speaking guest relation officer that is inflexible. It was already late hence we blame it on bad luck and paid for it. But for others who plan to have a great time with your family. We will not recommend this hotel. The rooms have a bad musky smell. In total we spent near to sgd400 1 night stay.
Read More
Yick Cheong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Spacious room with great view
SAKAE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

It was great stay for family. Had a great experience, I’d stay again. Only con was changing room for pool was stinky.
voravan
icon-Family
Family
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Facility and staff are friendly
David
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

The property is old and in need of renovation in some areas. Large tourist groups use the property which makes the dining areas and spas extremely crowded.
Marcus
icon-Leisure
Leisure
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Missing item. I left it at the hotel. Please have the hotel contact me by email to resolve it. Otherwise great stay I loved it
Marcus
icon-Leisure
Leisure
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

I had a great view of the area
Ranson
icon-with Partner
with Partner
10.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

Huge hotel with many services and amenities. Very family friendly with plenty of choices for dinner/breakfast. Great family get away place.
Stefania
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Everthing
SHIRO
icon-
2.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

The facility is old, the room is disappointing, the staff is not friendly, the food is terrible…
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Jozankei View Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Jozankei View Hotel

Traveloka (1)
Other sources (403)
7.8
Pleasant
From 403 reviews
Cleanliness

7.8

Room Comfort

7.4

Location

6.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Jozankei View Hotel

Number of reviews per page
20
40
Top reviews
Susan
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stay here every few years and generally have good experiences. In the past it was packed with Chinese tourists but this time there were noticeably fewer. There was a junior high trip which made dinner/breakfast a little more chaotic but I’ve chaperoned that type of trip before and didn’t notice the kids were badly behaved or anything. The food was delicious and the room, while old, was clean. My biggest complaint is with the pools. One was closed and the other one limits the people that use almost all the slides and such to kids 120 cm and under. My 11 year old was pretty bored with nothing to do at the pool. They also used to have free rafts to float on, but no more. Some of the onsen were also under construction but there was still plenty of space. Could have dealt without the old Chinese ladies’s manners in the onsen but I don’t blame the hotel for that. Enjoyed checking out Shiroito waterfall (didn’t realize how close it was). Overall a good stay but not sure we will be back since next time my 7 year old will also be too big for all the pool activities. Price has also increased a lot in the past few years.
Read More
Kyung
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Noisy places, need remodel. Everywhere is old rusty.
Akio
4.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very classic, out of date, style. No attraction in neighborhood.
Justina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Had a lot of large bus tourist groups that were quite loud and overbearing in the hallways and lobby area. Some staff spoke limited English and couldn't understand our requests. Excellent area around the hotel, very walkable.
George
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The traditional Japanese style room was great and we had a beautiful thirteenth floor view of the green lush mountains. Paddleboarding nearby was also great. Nice town and wonderful people.
Sam
icon-with Partner
with Partner
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

excellent service and many different choices of Onsen with high quality water. The staff was very nice referring us night luminaries for us to attend. It was complimentary and very good going. Dinner was simply an out of this world experience. we had a great time, thank you!!! They definitely greatly exceeded our expectations!!!
Read More
My Hanh
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Huge nice resort with beautiful indoor and outdoor onsens. Breakfast and dinner buffet were delicious and variety of different cuisines from various regions. Walkable to lovely bridges nearby. Comfortable stays.
D M
icon-with Partner
with Partner
4.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

The highlights were the location and the very good dinner and breakfast buffets. Otherwise it was underwhelming in all other respects. Hard beds and even harder pillows. Air conditioning is summer only so even though it was the beginning of October the bright Sun heated up the room to 90° f with the curtains closed. Some of the furniture was pretty beat up and the carpets rather worn. Did not use the mineral bath because the room was so hot it would have been incredibly uncomfortable.
Read More
Kashyap
icon-with Partner
with Partner
10.0
/10
Reviewed 125 week(s) ago

Hotels.com verified review

Excellent experience. Very nice hotel
Thanyaporn
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Great big hotel with all facilities, activities for family, shopping. Very big room with fantastic view. Various options of breakast with excellentquality, huge restaurant than you can imagine. The onsen is very big, there are indoor and outdoor onsen. A bit walk distance to futami bridge or about 3 bus stop. We enjoy staying here.
Read More
Boon Ching
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

This is one of my worse hotel experience. Not to mention a "supposedly" family recommended hotel. We came due to the waterpark. However the waterpark was poorly maintained, very run down and to the water was not onsen warm water but cold water. We were greeted by non English speaking guest relation officer. Despite we booked a japanese western style room that can accomodate up to 5 guest. They insisted in charging addition charges for our 2 children! And the additional charge was an addition JPY 16000 ( Sgd 160) for 1 night. It was already late and after hovering with a non english speaking guest relation officer that is inflexible. It was already late hence we blame it on bad luck and paid for it. But for others who plan to have a great time with your family. We will not recommend this hotel. The rooms have a bad musky smell. In total we spent near to sgd400 1 night stay.
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Yick Cheong
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 149 week(s) ago

Expedia Group verified review

Spacious room with great view
SAKAE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

It was great stay for family. Had a great experience, I’d stay again. Only con was changing room for pool was stinky.
voravan
icon-Family
Family
10.0
/10
Reviewed 162 week(s) ago

Expedia Group verified review

Facility and staff are friendly
David
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

The property is old and in need of renovation in some areas. Large tourist groups use the property which makes the dining areas and spas extremely crowded.
Marcus
icon-Leisure
Leisure
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Missing item. I left it at the hotel. Please have the hotel contact me by email to resolve it. Otherwise great stay I loved it
Marcus
icon-Leisure
Leisure
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

I had a great view of the area
Ranson
icon-with Partner
with Partner
10.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

Huge hotel with many services and amenities. Very family friendly with plenty of choices for dinner/breakfast. Great family get away place.
Stefania
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 239 week(s) ago

Expedia Group verified review

Everthing
SHIRO
icon-
2.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

The facility is old, the room is disappointing, the staff is not friendly, the food is terrible…
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