Moon Ocean Ginowan Hotel & Residence

Resort setting. Nice restaurant in front of hotel.

The staff were accommodating and very helpful. The room was nice and spacious, the beds could use an upgrade but overall very clean. Laundry is available on each floor but it’s tucked away on one end of each floor, would be more convenient if it was at least on both ends.

Great stay, amazing staff! Good location

Spacious rooms, excellent staff, great breakfast, and a beautiful pool. Highly recommend.

I would definitely stay here on a return trip to Okinawa. The two bedroom apartment was spacious and clean. It was great to have a private balcony.

This hotel is definitely superb. Room was very clean and amenities were easily accessible. The staff is very professional and courteous. Will be staying here for my next trip.

It’s a beautiful hotel, the staff is very friendly.

Spotless room and amazing staff.

Room was very clean and staff were very welcoming and respectful

We loved our stay at Moon Ocean. Was happy the pool was still open as it was very warm out. I think it is closed Nov-April. All the staff we interacted with were great. I especially enjoyed talking to the lady working in the restaurant / bar. She was so friendly and her English is amazing. I am sorry I forgot her name. :( If you have a car this area is perfect for your stay.

Staff were friendly and professional.

Overall an amazing experience

I honestly can’t say enough positive things about this hotel and our stay. The staff was wonderful and accommodating, even with the language barrier. The entire hotel was pristine clean and the views were amazing! The only slightly less than perfect thing was the firmness of the mattress but my husband loved it, so that’s more personal preference.

Large clean room and friendly staff

A beautiful and very clean hotel. Pool was great for the kids with floaties and toys. A lovely stay.

Need vehicle if staying here

Staff were not friendly. The one stationed at entrance was just watching you moving suitcases. The reception guys were impolite, mo greetings, with smoke odor from his mouth while talking, not friendly. The guy at the pool, just concentrated on packing those towel on the table, didn't aware of no towels on shelf, and didnt proactively provide towels for those coming up from water and ready to leave. Comparing to the culture of Japanese, this hotel is far below standard.

The room was very spacious. The view was very nice from the bathroom and living room. There was also a balcony that you can sit outside and watch the sunset. Very good sized refrigerator. They have a microwave and a water kettle that can heat up water to make tea or coffee. They also have a stove. You can ask the front desk for the cooking utensils. Washer and dryer available for free on multiple floors. You just have to buy the detergent from the front desk if paying cash or restaurant if paying by card. The pool looks very nice. The hot tub was very nice. I enjoyed my stay here and would definitely stay here again. The hotel is about 25 minutes from the Kadena Air Base and about 20 minutes from the airport. The only thing is that there are bicycles available for rent (not affiliated with the hotel) but you can’t rent them if you don’t have a Japan number because they will try to send you a code to register but the text message won’t go through.

So convenient for diving, grocery shopping and getting around. Nice view. Great staff.

It’s nice atmosphere and great location. Easy to go shopping and get foods. Housekeepers are very professional and rooms is super clean.