Tensui Saryo

Hotels
8.6
/10
Very Good
166 reviews

What Guests Say About Their Stay

Angela

10.0
/ 10
Comfortable room for 4, loved our private onsen, and the kaiseki meal was a highlight!

Bethany

10.0
/ 10
Gorgeous hotel, impeccable service, wonderful location. The bedrock bath and foot bath bar were major highlights of our stay!

Deborah

10.0
/ 10
Room was perfect, as was the location especially being a three minute walk from the train station. Hotel bar is lovely, restaurant is so-so but there’s a few great dining options down the road, as well as a Lawsons. Would absolutely stay again.
In the Area
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1320-276 Gora , Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408

Main Facilities

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Restaurant
Parking
WiFi
Elevator
Tensui Saryo is located in area / city Hakone-machi.
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What's around Tensui Saryo

1320-276 Gora , Kanagawa, Ashigarashimo-gun, Kanto, Japan, 250-0408
Discover More Places
Lobby Tensui Saryo
Lobby 2 Tensui Saryo

Discover More About Tensui Saryo

General


Near Hakone Gora Park

Location


With a stay at Tensui Saryo in Hakone (Gora), you'll be within a 5-minute drive of Hakone Gora Park and Hakone Open Air Museum. This hotel is 4.9 mi (7.9 km) from Lake Ashi and 11.4 mi (18.4 km) from Gotemba Premium Outlets.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Hakone Gora Park - 0.5 km / 0.3 mi
Hakone Museum of Art - 0.7 km / 0.4 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 1.1 km / 0.7 mi
Hakone Open Air Museum - 1.2 km / 0.8 mi
Hakone Kowakien Yunessun - 1.8 km / 1.1 mi
Okada Museum of Art - 2 km / 1.2 mi
Chisuji Falls - 2.4 km / 1.5 mi
Ōwakudani - 2.6 km / 1.6 mi
Sengokuhara Onsen - 3 km / 1.9 mi
Pola Museum of Art - 4 km / 2.5 mi
Hakone Venetian Glass Museum - 4.7 km / 2.9 mi
Sengokuhara Susuki Prairie - 5.5 km / 3.4 mi
Hakone Ropeway - 6 km / 3.7 mi
Hakone Hot Springs - 6.3 km / 3.9 mi
Lalique Museum Hakone - 6.5 km / 4 mi

The nearest airports are:
Haneda Airport (HND) - 99.9 km / 62.1 mi
Narita Intl. Airport (NRT) - 166.4 km / 103.4 mi

Facilities


Relax and unwind with massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a vending machine.

Business Facilities


Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Dining


Satisfy your appetite at the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Rooms


Make yourself at home in one of the 34 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Digital television is provided for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in Tensui Saryo

Entertainment Facility Tensui Saryo
Entertainment Facility
Lobby Tensui Saryo
Lobby
Exterior Tensui Saryo
Exterior
Others Tensui Saryo
Others
Restaurant Tensui Saryo
Restaurant

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

General

  • Smoking area
  • Parking

Hotel Services

  • Luggage storage
  • Multilingual staff

Transportation

  • Limited parking

Things to Do

  • Spa

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Tensui Saryo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 18:00
Check-out:
Before 10:00

Pets

Pets Not Allowed

Additional Policy

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property. Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, Unicode Support true, No rollaway/extra beds available, Cashless transactions are available, Property does not offer onsite COVID-19 testing
  • Early check-in fee: JPY 3300 (subject to availability)
  • Late check-out fee: JPY 3300 (subject to availability)
  • Housekeeping fee: JPY 4400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 18:00 - to 10:00
Available rooms at Tensui Saryo
34
Number of floors in Tensui Saryo
4
Another facilities in Tensui Saryo
Safety deposit box, Coffee shop, Coffee/tea in lobby, Smoking area, Luggage storage

Frequently asked question in Tensui Saryo

What are available facilities at Tensui Saryo?
There are top facilites at Tensui Saryo such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Tensui Saryo?
The standard check-in time at Tensui Saryo is starting from 15:00 - 18:00 while the latest check-out time is at Before 10:00
What is the star rating of Tensui Saryo
Tensui Saryo has a 3.5-star rating.
How many floors does Tensui Saryo have?
Tensui Saryo has 4.
How many rooms are available at Tensui Saryo
Tensui Saryo has 34.
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More Reviews from Other Guests in Tensui Saryo

Overall Ratings & Reviews Tensui Saryo

Traveloka (1)
Other sources (165)
8.6
Very Good
From 165 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tensui Saryo

Number of reviews per page
20
40
Top reviews
Angela
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Comfortable room for 4, loved our private onsen, and the kaiseki meal was a highlight!
Bethany
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Gorgeous hotel, impeccable service, wonderful location. The bedrock bath and foot bath bar were major highlights of our stay!
Deborah
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was perfect, as was the location especially being a three minute walk from the train station. Hotel bar is lovely, restaurant is so-so but there’s a few great dining options down the road, as well as a Lawsons. Would absolutely stay again.
Marcie
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing massage.
Irene
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The meals were excellent except for the dinner the second night. The foot bath bar was great! The room was very large. There were some issues with the in room tub. It turned off on its own, then I had staff fix it for me. However, the automatic setting was set to 40 degrees Celsius, which was way too hot. There was no explanation of how it worked. It ended up being difficult to use.
Read More
Jennifer
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

This hotel is like
Liam
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nice Ryokan situated in a beautiful part of Hakone. The area in general is hilly and difficult to get around but that’s true of anywhere in Hakone. This is located very close to Gora station which is as convenient as it gets whether you want to sightsee in Owakudani or head back towards Odawara station. The dinner and breakfast are very generous serving hearty regional cuisine. The amenities are top notch and exactly what you want for your Ryokan getaway.
Read More
Nick
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Staying here was possibly the best part of our honeymoon. We had just hiked all of Mt. Fuji over 2 days, and took a cab directly from there to Tensui Saryo, where we were welcomed with a free glass of wine and a foot bath. Our room had a stone bath that would magically spill over the edges as you stepped in, and would automatically refill with hot spring water when you stepped out. Our aching muscles were grateful for the large bed and bathroom. Wearing our yukatas to the kaiseki dinner was icing on the cake. We will be back.
Read More
Oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very cozy and well located
Charlotte
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very luxurious Lovely environment Fantastic food Unique experience
Rekha
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Beauace.. very clean and very very helpful people!! Free drinks and snacks are a bonus and the private hot baths were lovely!! Highly recommend it.. they even served us lovely vegetarian breakfast!! 🙂
Natalia
icon-with Partner
with Partner
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Great location - literally a few steps from Gora station and Hakone cable car (start point of the famous Hakone Loop.) services excellent. Onsen was not that impressive (compared with similar accommodations). Breakfast was quite monotonous - we stayed for three nights so breakfast #3 was identical to breakfast #1. And right across the street from the best coffee shop - Coffee Camp!!
Read More
Doyoung
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great Japanese tradition ryokan with real hot spring water! It's a bit costly, but if you want full experience, then you should go for the dinner as well.
Stephen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Location of travel options for easy access to major tourist sites.
Giovanni
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The room was big and the bath was awesome. Very close to the train and cable car station.
Maria
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Wonderful experience
Grendel
icon-Leisure
Leisure
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again.
Tyler
icon-with Partner
with Partner
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents. Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all. The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes. Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later. The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice. Overall a very relaxing and pleasant stay.
Read More
Salvador
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Staff didn’t give us the room we purchased and tried to make us feel bad for asking. They didn’t pay attention to task and breakfast looked like left over dinner.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

Easy to access from the train station and convenient. They provided only one key.
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Tensui Saryo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Tensui Saryo

Traveloka (1)
Other sources (165)
8.6
Very Good
From 165 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tensui Saryo

Number of reviews per page
20
40
Top reviews
Angela
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Comfortable room for 4, loved our private onsen, and the kaiseki meal was a highlight!
Bethany
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Gorgeous hotel, impeccable service, wonderful location. The bedrock bath and foot bath bar were major highlights of our stay!
Deborah
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was perfect, as was the location especially being a three minute walk from the train station. Hotel bar is lovely, restaurant is so-so but there’s a few great dining options down the road, as well as a Lawsons. Would absolutely stay again.
Marcie
icon-
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Amazing massage.
Irene
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The meals were excellent except for the dinner the second night. The foot bath bar was great! The room was very large. There were some issues with the in room tub. It turned off on its own, then I had staff fix it for me. However, the automatic setting was set to 40 degrees Celsius, which was way too hot. There was no explanation of how it worked. It ended up being difficult to use.
Read More
Jennifer
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

This hotel is like
Liam
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very nice Ryokan situated in a beautiful part of Hakone. The area in general is hilly and difficult to get around but that’s true of anywhere in Hakone. This is located very close to Gora station which is as convenient as it gets whether you want to sightsee in Owakudani or head back towards Odawara station. The dinner and breakfast are very generous serving hearty regional cuisine. The amenities are top notch and exactly what you want for your Ryokan getaway.
Read More
Nick
icon-with Partner
with Partner
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Staying here was possibly the best part of our honeymoon. We had just hiked all of Mt. Fuji over 2 days, and took a cab directly from there to Tensui Saryo, where we were welcomed with a free glass of wine and a foot bath. Our room had a stone bath that would magically spill over the edges as you stepped in, and would automatically refill with hot spring water when you stepped out. Our aching muscles were grateful for the large bed and bathroom. Wearing our yukatas to the kaiseki dinner was icing on the cake. We will be back.
Read More
Oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very cozy and well located
Charlotte
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Very luxurious Lovely environment Fantastic food Unique experience
Rekha
icon-with Partner
with Partner
10.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Beauace.. very clean and very very helpful people!! Free drinks and snacks are a bonus and the private hot baths were lovely!! Highly recommend it.. they even served us lovely vegetarian breakfast!! 🙂
Natalia
icon-with Partner
with Partner
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Great location - literally a few steps from Gora station and Hakone cable car (start point of the famous Hakone Loop.) services excellent. Onsen was not that impressive (compared with similar accommodations). Breakfast was quite monotonous - we stayed for three nights so breakfast #3 was identical to breakfast #1. And right across the street from the best coffee shop - Coffee Camp!!
Read More
Doyoung
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Great Japanese tradition ryokan with real hot spring water! It's a bit costly, but if you want full experience, then you should go for the dinner as well.
Stephen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Location of travel options for easy access to major tourist sites.
Giovanni
icon-Leisure
Leisure
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The room was big and the bath was awesome. Very close to the train and cable car station.
Maria
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Wonderful experience
Grendel
icon-Leisure
Leisure
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again.
Tyler
icon-with Partner
with Partner
10.0
/10
Reviewed 127 week(s) ago

Hotels.com verified review

We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents. Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all. The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes. Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later. The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice. Overall a very relaxing and pleasant stay.
Read More
Salvador
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Staff didn’t give us the room we purchased and tried to make us feel bad for asking. They didn’t pay attention to task and breakfast looked like left over dinner.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 208 week(s) ago

Hotels.com verified review

Easy to access from the train station and convenient. They provided only one key.
Number of reviews per page
20
40