Tokyu Stay Hakata

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9.0
/10
Exceptional
1,025 reviews

What Guests Say About Their Stay

gale s. s.

9.1
/ 10
Behind Yodobashi Hakata, in a quiet area, close to Hakata Station. Helpful reception staff. Having a microwave and washing machine in the room is a big plus so you can wash clothes every day.

Y***g

8.8
/ 10
I always love Tokyu Stay hotel chain with their washing machine and microwave available in the room. Their staff is helpful to help keep our luggage’s for a few days while we explore outside of Fukuoka. They even accepted and hold our parcels that we shipped to the hotel. Clean rooms, great service. Spacious enough for 2 x 28” front-open luggage and a cabin luggage. Note that we stayed in the middle of the hotel and can still hear the trains.

Scherie

10.0
/ 10
Room was very clean. Room cleaning options are very good. We chose the towel and rubbish exchange, no entry. We like Tokyu Stay because of the washer/dryer in the room; it's very convenient to do laundry at night. Staff was very helpful, especially when we had a problem with the washer. Amenities they offer are very nice. This Tokyu Stay had a water dispenser in the lobby and complimentary juice and coffee in the evening. Location is about a 10 minute walk from Hakata station. It was a bit of a challenge maneuvering the streets with luggage in tow. On the day of departure, we caught a taxi to Fukuoka airport, much easier. Front desk can call a taxi for you. Without luggage, walking to Hakata station to eat or shop is not a problem.

Leonora

10.0
/ 10
We have washing machine/ dryer and microwave in our room. Near the hakata station and malls. Ambiance is friendly. We truly enjoyed our stay here.

Niko

10.0
/ 10
Convenient location near the station. Staff were friendly, professional, and helpful. Really appreciate having a washing machine inside the room. Thank you.
In the Area
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1-11-11 Hakataekiminami, Hakata, Fukuoka, Kyushu, Japan, 812-0016

Main Facilities

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24-Hour Front Desk
Elevator
WiFi
Tokyu Stay Hakata is a hotel is located at Hakata. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tokyu Stay Hakata

1-11-11 Hakataekiminami, Hakata, Fukuoka, Kyushu, Japan, 812-0016
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Lobby Tokyu Stay Hakata
Lobby 2 Tokyu Stay Hakata

Discover More About Tokyu Stay Hakata

Tokyu Stay Hakata Rates per Night

Looking for the best Tokyu Stay Hakata hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Tokyu Stay Hakata room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Tokyu Stay Hakata Location & Address

Tokyu Stay Hakata is located at 1-1-4 Hakata Ekimae, Hakata-ku, Fukuoka-shi, Fukuoka 812-0011, Japan. It's situated in the Hakata area of Fukuoka-shi, known for its convenient access to the train station and vibrant atmosphere. The hotel is approximately 1.5 km from the city center.

How to go to Tokyu Stay Hakata from Airport

Getting from Fukuoka Airport to Tokyu Stay Hakata is a breeze, with several convenient options available. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of your choices for a smooth hotel transfer.
  • Taxi (Most Direct): A taxi from Fukuoka Airport directly to Tokyu Stay Hakata is the most straightforward option. The journey typically takes around 15-25 minutes, depending on traffic. Be prepared for a fare of approximately ¥2,000 - ¥3,000 (SGD 20-30).
  • Subway (Most Affordable): Take the Fukuoka City Subway from the airport to Hakata Station. The ride takes about 5 minutes and costs around ¥260 (SGD 2.60). From Hakata Station, Tokyu Stay Hakata is a short walk away.
  • Bus (Convenient and Scenic): Several bus lines operate from Fukuoka Airport to Hakata Station. The journey takes approximately 15-25 minutes, and the fare is around ¥270 (SGD 2.70). Check the bus schedules for the most up-to-date information.
  • Ride Hailing (Door-to-Door): Ride Hailing services are available at Fukuoka Airport. This option offers door-to-door service and can be convenient if you have a lot of luggage. Prices vary depending on demand and traffic conditions.
Tips: For the most convenient route, consider taking a taxi if you have a lot of luggage or prefer a direct transfer. If you're on a budget, the subway is the most affordable option.

Tokyu Stay Hakata Reviews & Summary

Looking for all about hotel Tokyu Stay Hakata? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Fukuoka. Guests particularly love its convenient location near Hakata Station and its well-equipped rooms. One standout feature of Tokyu Stay Hakata is the in-room laundry facilities, which are a huge plus for longer stays. The rooms are also praised for their cleanliness and comfortable beds. Many guests also appreciate the friendly and helpful staff. "Excellent location, clean and comfortable rooms, and friendly staff. The in-room laundry was a lifesaver!" – A recent guest.

Tokyu Stay Hakata Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Tokyu Stay Hakata offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a breakdown of the different hotel bedroom types available:
  • Standard Single Room: Ideal for solo travellers, these rooms offer a comfortable single bed, a private bathroom, and essential amenities. Non-smoking rooms are available.
  • Standard Double Room: Perfect for couples, these rooms feature a double bed, a private bathroom with a bathtub, and standard amenities. Both smoking and non-smoking options are available.
  • Twin Room: Great for friends or family travelling together, these rooms offer two single beds, a private bathroom with a bathtub, and standard amenities. Non-smoking rooms are available.
  • Superior Double Room: Offering more space and enhanced amenities, these rooms are perfect for those seeking a more luxurious stay. They feature a double bed, a private bathroom with a bathtub, and additional comforts.
  • Deluxe Twin Room: These spacious rooms offer two single beds, a private bathroom with a bathtub, and upgraded amenities for a truly relaxing stay.
Tokyu Stay Hakata is not a pet-friendly hotel.

Hotel Facilities in Tokyu Stay Hakata

When choosing a hotel, the available hotel facilities can greatly enhance your stay. Tokyu Stay Hakata offers a range of hotel amenities to ensure a comfortable and convenient experience for all guests.
  • Free Wi-Fi: Stay connected with complimentary high-speed internet access throughout the hotel.
  • Laundry Facilities: Each room is equipped with its own washing machine and dryer, making it easy to do laundry during your stay.
  • 24-Hour Front Desk: The front desk is staffed around the clock to assist with any inquiries or requests.
  • Vending Machines: A selection of vending machines offering drinks and snacks are available on-site.
  • Ice Machine: An ice machine is available for guests to use.
  • Restaurant: Enjoy a delicious breakfast at the hotel's restaurant (see details below).

Hotel Buffet or Restaurant/Cafe in Tokyu Stay Hakata

Looking for a convenient hotel restaurant? Tokyu Stay Hakata offers a delightful dining experience with its on-site restaurant. Here's what you can expect:
  • Restaurant Name: Hatago
  • Cuisine: Japanese and Western-style breakfast buffet
  • Buffet Info: Enjoy a wide selection of hot and cold dishes, including local specialties and international favourites.
  • Price: Approximately ¥1,800 per person (SGD 18)
  • Opening Hours: 6:30 AM - 9:30 AM
  • Special Dishes: Be sure to try the local Fukuoka delicacies, such as mentaiko (spicy cod roe) and freshly baked bread.

Tokyu Stay Hakata Airport pickups and How to Book

Are you looking for hotels with airport shuttle services? While Tokyu Stay Hakata does not offer a direct hotel to airport transfer service, the hotel's convenient location near Hakata Station makes it easy to access the airport via subway or taxi.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring a new city. Tokyu Stay Hakata is ideally located near several MRT nearby and bus stops nearby, making it easy to get around Fukuoka.
  • Hakata Station (MRT): The closest nearby MRT station is Hakata Station, which is a major transportation hub. It's about a 5-minute walk from the hotel.
  • Hakata Station Bus Terminal: Located adjacent to Hakata Station, this bus terminal offers numerous bus routes throughout Fukuoka and beyond.
To use public transportation in Fukuoka, you can purchase a Hayakaken card, a rechargeable contactless smart card. These cards can be purchased and recharged at vending machines in most subway stations.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Fukuoka offers a variety of nearby places to go that are perfect for families and kids. Here are five nearby sightseeing places to consider:
  • Fukuoka City Zoological Garden (4 km): Home to a diverse collection of animals, this zoo offers a fun and educational experience for kids of all ages. Entry fee: ¥600 (SGD 6).
  • Ohori Park (3 km): This beautiful park features a large pond, walking paths, and playgrounds, making it a great place for a relaxing family outing. Free entry.
  • Fukuoka Tower (5 km): Offering panoramic views of the city, Fukuoka Tower is a must-visit attraction. Kids will love the observation deck and the interactive exhibits. Entry fee: ¥800 (SGD 8).
  • Marine World Uminonakamichi (15 km): This aquarium features a wide variety of marine life, including dolphins, sharks, and sea turtles. Entry fee: ¥2,350 (SGD 23.50).
  • Canal City Hakata (1 km): This large shopping and entertainment complex features a canal, shops, restaurants, and a cinema. It's a great place to spend an afternoon with the family. Free entry (charges apply for attractions and activities).
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Japan!

Where to eat near Tokyu Stay Hakata (Fukuoka-shi, Fukuoka)

Exploring the local food scene is a must when visiting Fukuoka. Here are some nearby dining options to satisfy your cravings: Cafes/Restaurants:
  • Illy Caffe Hakata: Enjoy authentic Italian coffee and pastries in a stylish setting.
  • Starbucks Coffee (Hakata Station): A familiar favourite for coffee and light snacks.
  • Canal City Hakata Restaurants: A wide variety of restaurants offering different cuisines can be found in Canal City Hakata.
Local Street Food:
  • Ramen: Try Hakata ramen, a local specialty known for its rich pork broth and thin noodles.
  • Yakitori (Grilled Chicken Skewers): Savoury grilled chicken skewers are a popular street food option.
  • Motsunabe (Offal Hot Pot): A hearty and flavorful hot pot made with beef or pork offal.
  • Mentaiko (Spicy Cod Roe): A local delicacy that can be enjoyed on rice or as a side dish.
  • Yatai (Food Stalls): Explore the yatai (food stalls) along the Naka River for a variety of local street food.

Shopping places near Tokyu Stay Hakata (Fukuoka-shi, Fukuoka)

Looking for some retail therapy? Fukuoka offers a variety of nearby shopping destinations to suit all tastes.
  • Hakata Hankyu: A large department store located directly at Hakata Station, offering a wide range of fashion, cosmetics, and household goods.
  • Canal City Hakata: A large shopping and entertainment complex with a variety of shops, restaurants, and a cinema.
  • Tenjin Underground Shopping Center: An extensive underground shopping mall with a wide variety of shops and restaurants.

Other Places to Stay Near Tokyu Stay Hakata

If Tokyu Stay Hakata is fully booked or you're looking for alternative accommodations, here are some other hotels nearby to consider: 3 luxury/5–6 star hotels nearby.
  • Grand Hyatt Fukuoka: A luxurious hotel offering spacious rooms, multiple restaurants, and a spa.
  • Hotel Nikko Fukuoka: A stylish hotel with comfortable rooms, a variety of dining options, and a convenient location.
  • Hilton Fukuoka Sea Hawk: A large hotel with stunning ocean views, multiple restaurants, and a variety of recreational facilities.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Japan! 3 four-star hotels nearby.
  • Mitsui Garden Hotel Fukuoka Gion: A modern hotel with comfortable rooms and a convenient location near Gion.
  • Hotel Monterey La Soeur Fukuoka: A charming hotel with a European-style decor and a convenient location.
  • The Royal Park Hotel Fukuoka: A stylish hotel with comfortable rooms and a convenient location near Hakata Station.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Japan! 3 three-star hotels nearby.
  • Hotel Forza Hakataeki Hakata-Guchi: A modern hotel with comfortable rooms and a convenient location near Hakata Station.
  • Hotel Sunline Fukuoka Hakata Ekimae: A budget-friendly hotel with comfortable rooms and a convenient location near Hakata Station.
  • Comfort Hotel Hakata: A reliable hotel with comfortable rooms and a complimentary breakfast.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Japan!

Conclusion

Finding the perfect hotel for your trip to Fukuoka is essential for a comfortable and enjoyable experience. Tokyu Stay Hakata offers a convenient location, well-equipped rooms, and a range of amenities to make your stay memorable. With its in-room laundry facilities and proximity to Hakata Station, it's a popular choice for both business and leisure travellers. Don't wait! Check hotel availability and start planning your trip to Fukuoka today. With Traveloka, room booking is easy and convenient. book cheap hotels in Japan and find cheap hotels nearby for your next adventure.

All facilities in Tokyu Stay Hakata

Bar, Cafe and Lounge Tokyu Stay Hakata
Bar, Cafe and Lounge
Common Space Tokyu Stay Hakata
Common Space
Lobby Tokyu Stay Hakata
Lobby
Accommodation Services Tokyu Stay Hakata
Accommodation Services
Exterior Tokyu Stay Hakata
Exterior

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Tokyu Stay Hakata

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.
, To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
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General Information

Popular Facilities
24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Tokyu Stay Hakata
216
Number of floors in Tokyu Stay Hakata
1
Another facilities in Tokyu Stay Hakata
Smoke-free area, Safety deposit box, Luggage storage, 24-hour Receptionist, Breakfast

Frequently asked question in Tokyu Stay Hakata

What are available facilities at Tokyu Stay Hakata?
There are top facilites at Tokyu Stay Hakata such as 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tokyu Stay Hakata?
The standard check-in time at Tokyu Stay Hakata is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Tokyu Stay Hakata provide breakfast?
Yes, Tokyu Stay Hakata provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Tokyu Stay Hakata
Tokyu Stay Hakata has a 3.0-star rating.
How many floors does Tokyu Stay Hakata have?
Tokyu Stay Hakata has 1.
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More Reviews from Other Guests in Tokyu Stay Hakata

Overall Ratings & Reviews Tokyu Stay Hakata

Traveloka (18)
Other sources (1,007)
9.0
Exceptional
From 1,007 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tokyu Stay Hakata

Number of reviews per page
20
40
Top reviews
Diana
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We’ve stayed at many various hotels in Japan and have never come across a hotel where the staff have been as unhelpful and dismissive as the ones at Tokyu Stay Hakata. From the front desk staff to some of the restaurant staff. Linh at the front desk was particularly unhelpful. A female staff member who made our drinks at the restaurant was lovely and very friendly. Hotel itself was basic, somewhat clean (the elevators were dirty, bathrooms need more thorough cleaning), comfortable beds, location was a 10-15 minute walk from Hakata station. The in room washer and dryer were great. They’ll only do a full clean of your room once every 7 days, you can pay extra for room cleaning/bed changing if needed.
Read More
Jenny
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We love to have the laundry machine in our room , convenient, but it took 3 hrs to dry one load of wash…… so we left it over night to Do its work .
Scherie
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very clean. Room cleaning options are very good. We chose the towel and rubbish exchange, no entry. We like Tokyu Stay because of the washer/dryer in the room; it's very convenient to do laundry at night. Staff was very helpful, especially when we had a problem with the washer. Amenities they offer are very nice. This Tokyu Stay had a water dispenser in the lobby and complimentary juice and coffee in the evening. Location is about a 10 minute walk from Hakata station. It was a bit of a challenge maneuvering the streets with luggage in tow. On the day of departure, we caught a taxi to Fukuoka airport, much easier. Front desk can call a taxi for you. Without luggage, walking to Hakata station to eat or shop is not a problem.
Read More
Jennifer
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms are clean and hotel is in a convenient location by the station. We had a room on the railway tracks which was very noisy. A train passed through every 2 minutes. The hotel is nice and relatively modern. The rooms are small, washing machine is pretty useless but only ok if you plan on putting a very small load as the dryer doesn’t dry the clothes. Would only recommend for a short stay and if you choose a room away from the railway side.
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Leonora
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We have washing machine/ dryer and microwave in our room. Near the hakata station and malls. Ambiance is friendly. We truly enjoyed our stay here.
maureen
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It's a very basic hotel with small rooms. Near to Hakata station so if you are looking for a one-night stay close to the station, it does the job. Other than that, not sure why you'd want this location. Washing machine in the room which is helpful if you are travelling light and don't want to supervise washing in a laundry room. There is a small bar in the lobby but it was a bit cold and sterile - I've stayed in similar properties with better atmosphere. In the end it comes down to the price you can get it for and the location - it's perfectly serviceable if it matches your budget and location.
Read More
Jing
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff welcomed, room size is OK.
Niko
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient location near the station. Staff were friendly, professional, and helpful. Really appreciate having a washing machine inside the room. Thank you.
Warren
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good clean room nice bathroom. Great staff. Breakfast good
Netnapa
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Brendan
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean, quiet property, with easy access to food, shopping, and transit options.
Andrew
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean. Convenient. Comfortable. A great value hotel near the train station and amenities.
Florence
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It's very nice to have laundry inside your room.
Chun
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Morning front desk staff (male) wasn’t polite
Abigail
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was our first time booking a room with a washing machine and dryer to ourselves! It was convenient and the dryer was much more effective than the shared ones we have used in other hotels and air bnbs. You don’t have to air dry the clothes much after taking it out. It was good to have the microwave and kettle within reach as well. We appreciate the amenities provided at the lobby, there was a good range of teas and it was fun trying them out. The room was clean and well equipped. One tip: get the ear plugs from the lobby and use them to block out the sound of the railway tracks. It’s highly effective!
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chi tang
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the location of this hotel is very good, walkable to the Hakata station, very convenience! one of the front desk female staff is super friendly, sorry I didn't ask her name, but she has smile on her face all the time even she is so busy to store the luggages, she is awesome and love her energy! all other staffs also very nice too; the hotel restaurant has offered free juices and we love it; we booked our room with a kichenette and we really love it, of course has to mention the washer dryer, that is super! they are using Refa hairdryer, shower head and shampoo, conditioner and shower gel; also the lobby has a jukebox and they have placed some black vinyl records that is a cool display.
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JONATHAN
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This is our 3rd year here. Rooms are clean, amenities are stocked, employees are polite and friendly. We love hearing the trains! We always request a room to watch & hear trains day & night. Love the renovations. Lobby looks more inviting & roomier. Response to requests are quick. Thank you so much to Everyone at Tokyu Stay Hakata! We’ll be back!
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Thomas
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bring your own coffee. Restaurant very minimal menu items. Hamburger, eggs Benedict and salad. Washer / Dryer in room works well but slow. Please don't interrupt the cycle, like we did. Lol Soap for laundry is supplied. Easy access to train station and mall. Lots of restaurants in food court at the Hakata station level BF1. Shin shin has excellent ramin.
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Andrew
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Washing machine in room is a first.
Shelly
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel is very conveniently located next to the OCAT and the Station. Everything is automated from the check in at a Kiosk, forwarding your luggage, and even storing your luggage is all done through your phone or a kiosk. If you make it error, it is time consuming bc you are not dealing with help from customer service. You have to figure it out yourself. I loved that the 7-11 was inside the hotel. The rooms were very clean. It's a big hotel so a lot of people go through the system so I get why its automated. I would book this hotel again although on the pricy side for it convenience to transportation.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Tokyu Stay Hakata

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Tokyu Stay Hakata

Traveloka (18)
Other sources (1,007)
9.0
Exceptional
From 1,007 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Tokyu Stay Hakata

Number of reviews per page
20
40
Top reviews
Diana
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We’ve stayed at many various hotels in Japan and have never come across a hotel where the staff have been as unhelpful and dismissive as the ones at Tokyu Stay Hakata. From the front desk staff to some of the restaurant staff. Linh at the front desk was particularly unhelpful. A female staff member who made our drinks at the restaurant was lovely and very friendly. Hotel itself was basic, somewhat clean (the elevators were dirty, bathrooms need more thorough cleaning), comfortable beds, location was a 10-15 minute walk from Hakata station. The in room washer and dryer were great. They’ll only do a full clean of your room once every 7 days, you can pay extra for room cleaning/bed changing if needed.
Read More
Jenny
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We love to have the laundry machine in our room , convenient, but it took 3 hrs to dry one load of wash…… so we left it over night to Do its work .
Scherie
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was very clean. Room cleaning options are very good. We chose the towel and rubbish exchange, no entry. We like Tokyu Stay because of the washer/dryer in the room; it's very convenient to do laundry at night. Staff was very helpful, especially when we had a problem with the washer. Amenities they offer are very nice. This Tokyu Stay had a water dispenser in the lobby and complimentary juice and coffee in the evening. Location is about a 10 minute walk from Hakata station. It was a bit of a challenge maneuvering the streets with luggage in tow. On the day of departure, we caught a taxi to Fukuoka airport, much easier. Front desk can call a taxi for you. Without luggage, walking to Hakata station to eat or shop is not a problem.
Read More
Jennifer
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Rooms are clean and hotel is in a convenient location by the station. We had a room on the railway tracks which was very noisy. A train passed through every 2 minutes. The hotel is nice and relatively modern. The rooms are small, washing machine is pretty useless but only ok if you plan on putting a very small load as the dryer doesn’t dry the clothes. Would only recommend for a short stay and if you choose a room away from the railway side.
Read More
Leonora
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We have washing machine/ dryer and microwave in our room. Near the hakata station and malls. Ambiance is friendly. We truly enjoyed our stay here.
maureen
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It's a very basic hotel with small rooms. Near to Hakata station so if you are looking for a one-night stay close to the station, it does the job. Other than that, not sure why you'd want this location. Washing machine in the room which is helpful if you are travelling light and don't want to supervise washing in a laundry room. There is a small bar in the lobby but it was a bit cold and sterile - I've stayed in similar properties with better atmosphere. In the end it comes down to the price you can get it for and the location - it's perfectly serviceable if it matches your budget and location.
Read More
Jing
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff welcomed, room size is OK.
Niko
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient location near the station. Staff were friendly, professional, and helpful. Really appreciate having a washing machine inside the room. Thank you.
Warren
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good clean room nice bathroom. Great staff. Breakfast good
Netnapa
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

.
Brendan
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean, quiet property, with easy access to food, shopping, and transit options.
Andrew
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean. Convenient. Comfortable. A great value hotel near the train station and amenities.
Florence
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It's very nice to have laundry inside your room.
Chun
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Morning front desk staff (male) wasn’t polite
Abigail
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was our first time booking a room with a washing machine and dryer to ourselves! It was convenient and the dryer was much more effective than the shared ones we have used in other hotels and air bnbs. You don’t have to air dry the clothes much after taking it out. It was good to have the microwave and kettle within reach as well. We appreciate the amenities provided at the lobby, there was a good range of teas and it was fun trying them out. The room was clean and well equipped. One tip: get the ear plugs from the lobby and use them to block out the sound of the railway tracks. It’s highly effective!
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chi tang
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

the location of this hotel is very good, walkable to the Hakata station, very convenience! one of the front desk female staff is super friendly, sorry I didn't ask her name, but she has smile on her face all the time even she is so busy to store the luggages, she is awesome and love her energy! all other staffs also very nice too; the hotel restaurant has offered free juices and we love it; we booked our room with a kichenette and we really love it, of course has to mention the washer dryer, that is super! they are using Refa hairdryer, shower head and shampoo, conditioner and shower gel; also the lobby has a jukebox and they have placed some black vinyl records that is a cool display.
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JONATHAN
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This is our 3rd year here. Rooms are clean, amenities are stocked, employees are polite and friendly. We love hearing the trains! We always request a room to watch & hear trains day & night. Love the renovations. Lobby looks more inviting & roomier. Response to requests are quick. Thank you so much to Everyone at Tokyu Stay Hakata! We’ll be back!
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Thomas
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Bring your own coffee. Restaurant very minimal menu items. Hamburger, eggs Benedict and salad. Washer / Dryer in room works well but slow. Please don't interrupt the cycle, like we did. Lol Soap for laundry is supplied. Easy access to train station and mall. Lots of restaurants in food court at the Hakata station level BF1. Shin shin has excellent ramin.
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Andrew
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Washing machine in room is a first.
Shelly
icon-with Partner
with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

This hotel is very conveniently located next to the OCAT and the Station. Everything is automated from the check in at a Kiosk, forwarding your luggage, and even storing your luggage is all done through your phone or a kiosk. If you make it error, it is time consuming bc you are not dealing with help from customer service. You have to figure it out yourself. I loved that the 7-11 was inside the hotel. The rooms were very clean. It's a big hotel so a lot of people go through the system so I get why its automated. I would book this hotel again although on the pricy side for it convenience to transportation.
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