The Zehneria Hotel

Hotels
7.8
/10
Pleasant
118 reviews

What Guests Say About Their Stay

Deborah

10.0
/ 10
Nice reception, Clean room, excellent staff, outdoor pool well maintained, restaurant excellent.

KABAALU

10.0
/ 10
My stay was an amazing one from an amazing reception by Mr Eliud and the entire team not forgetting Mr Wycliffe from the restaurant department and his entire crew. I enjoyed the place and the other reason why the Zehneria stands out is it location being close to most of the places you would wish to visit around Nairobi

Thomas

10.0
/ 10
I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!
In the Area
See Map
10 Karuna Road, Near Sarit Centre,, Parklands/Highridge, Westlands, Nairobi, Kenya

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Zehneria Hotel is a good choice when you are visiting Parklands/Highridge. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Zehneria Hotel

10 Karuna Road, Near Sarit Centre,, Parklands/Highridge, Westlands, Nairobi, Kenya
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Lobby The Zehneria Hotel
Exterior 2 The Zehneria Hotel

Discover More About The Zehneria Hotel

General


In Nairobi (Highridge)

Location


With a stay at The Zehneria Hotel , you'll be centrally located in Nairobi, within a 15-minute drive of Nairobi National Park and Thika Road Mall. This spa hotel is 0.2 mi (0.3 km) from Sarit Centre and 0.4 mi (0.6 km) from Westgate Shopping Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sarit Centre - 0.3 km / 0.2 mi
Westgate Shopping Mall - 0.5 km / 0.3 mi
Oshwal Religious Centre - 1.1 km / 0.7 mi
UNHCR Kenya - 1.4 km / 0.8 mi
Diamond Plaza II - 2.7 km / 1.7 mi
Arboretum - 2.8 km / 1.8 mi
Nairobi National Museum - 2.9 km / 1.8 mi
University of Nairobi - 3 km / 1.9 mi
ABC Place - 3.3 km / 2 mi
Kenya National Theatre - 3.4 km / 2.1 mi
Aga Khan University Nairobi - 3.4 km / 2.1 mi
Chandaria Centre for Performing Arts - 3.4 km / 2.1 mi
The Aga Khan University Hospital - 3.7 km / 2.3 mi
Jeevanjee Gardens - 3.8 km / 2.4 mi
Central Park - 3.9 km / 2.5 mi

The nearest airports are:
Nairobi (WIL-Wilson) - 8.5 km / 5.3 mi
Jomo Kenyatta Intl. Airport (NBO) - 20.5 km / 12.7 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy international cuisine at Seasons Restaurant & Bar, a poolside restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 56 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and electric kettles, and housekeeping is provided daily.

All facilities in The Zehneria Hotel

Bar, Cafe and Lounge The Zehneria Hotel
Bar, Cafe and Lounge
Swimming Pool The Zehneria Hotel
Swimming Pool
Entertainment Facility The Zehneria Hotel
Entertainment Facility
Fitness Center The Zehneria Hotel
Fitness Center
Functional Hall The Zehneria Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Health club
  • Outdoor pool
  • Spa

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Food and Drinks

  • Poolside bar
  • Snack bar

General

  • Banquet
  • Smoking area

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Zehneria Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
12:00 - 04:00
Check-out:
Before 10:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 12:00 - 04:00 - to 10:00
Available rooms at The Zehneria Hotel
56
Number of floors in The Zehneria Hotel
5
Another facilities in The Zehneria Hotel
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked question in The Zehneria Hotel

What are available facilities at The Zehneria Hotel?
There are top facilites at The Zehneria Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Zehneria Hotel?
The standard check-in time at The Zehneria Hotel is starting from 12:00 - 04:00 while the latest check-out time is at Before 10:00
What is the star rating of The Zehneria Hotel
The Zehneria Hotel has a 3.5-star rating.
How many floors does The Zehneria Hotel have?
The Zehneria Hotel has 5.
How many rooms are available at The Zehneria Hotel
The Zehneria Hotel has 56.
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More Reviews from Other Guests in The Zehneria Hotel

7.8
Pleasant
From 118 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Zehneria Hotel

Number of reviews per page
20
40
Top reviews
Deborah
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice reception, Clean room, excellent staff, outdoor pool well maintained, restaurant excellent.
Gyooeun
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Wi-Fi was completely out, and I asked for help for eight hours. Since I work in the IT department, I suggested we reboot the machine. However, they kept saying they’d send staff to figure it out, but no one showed up.
Timothy
icon-Business
Business
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Terrible customer service
Gloria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very friendly staff.
Lawrencia
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

NA
KABAALU
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

My stay was an amazing one from an amazing reception by Mr Eliud and the entire team not forgetting Mr Wycliffe from the restaurant department and his entire crew. I enjoyed the place and the other reason why the Zehneria stands out is it location being close to most of the places you would wish to visit around Nairobi
Mercy
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The staff were friendly and it's closer to the shopping mall
EUNICE
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Everything about this hotel is just perfect.👍👍👍👍
Thomas
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!
Elizabeth
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Stayed here one night when arrived in Kenya. Brilliant staff and great facilities. Liked it so much so we have booked to stay on way back too
Ashish
icon-Leisure
Leisure
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very near to shopping & eating places.Its centrally located
analikuti
icon-Leisure
Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The staff's professionalism, politeness, timeliness and courtesy made it an exceptional stay. The hotel food was good and the rooms were so clean
Ryan
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.
SEOKJE
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

cozy and not bad.
Verified traveler
icon-
10.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Friendly staff,comfortable environment and good food.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.
FT
icon-Business
Business
2.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The property is run down and everything is falling apart inside The housekeeping staff one morning just opened the door and started cleaning while I was asleep in bed! When she was asked to return later she said "No I can't I have a staff meeting !" Its a great price if you just need a bed for the night - but nothing else would make me go here again
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Great team including the Manager, Everyone was helpful
Verified traveler
6.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

The staff are friendly and helpful but the facilities are mediocre and dated. Rooms are smaller in size compared to similar priced hotels I've stayed in Nairobi. The bathroom is poorly designed. Housekeeping didn't change my bedsheets even though I was there for over a week. The location is good with two major malls close by. The restaurant service is good but the food was average and inauthentic at its best (no Thai flavors in the green curry, was closer to a pesto sauce). This was surprising as the reviews online praised the restaurant and chef but that wasn't my experience. Internet was solid, no complaints there. Overall, too many small things that were wrong which made it a mediocre experience (3 out of 5).
Read More
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
4.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

The bathrooms require urgent repair and renovation work. The room we were given was not even cleaned properly and had to request another room. Housekeeping did poor cleaning job the next day and the place is infested with mosquitoes.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 The Zehneria Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.8
Pleasant
From 118 reviews
Cleanliness

8.0

Room Comfort

8.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Zehneria Hotel

Number of reviews per page
20
40
Top reviews
Deborah
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice reception, Clean room, excellent staff, outdoor pool well maintained, restaurant excellent.
Gyooeun
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Wi-Fi was completely out, and I asked for help for eight hours. Since I work in the IT department, I suggested we reboot the machine. However, they kept saying they’d send staff to figure it out, but no one showed up.
Timothy
icon-Business
Business
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Terrible customer service
Gloria
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Very friendly staff.
Lawrencia
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

NA
KABAALU
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

My stay was an amazing one from an amazing reception by Mr Eliud and the entire team not forgetting Mr Wycliffe from the restaurant department and his entire crew. I enjoyed the place and the other reason why the Zehneria stands out is it location being close to most of the places you would wish to visit around Nairobi
Mercy
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The staff were friendly and it's closer to the shopping mall
EUNICE
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Everything about this hotel is just perfect.👍👍👍👍
Thomas
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!
Elizabeth
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

Stayed here one night when arrived in Kenya. Brilliant staff and great facilities. Liked it so much so we have booked to stay on way back too
Ashish
icon-Leisure
Leisure
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very near to shopping & eating places.Its centrally located
analikuti
icon-Leisure
Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The staff's professionalism, politeness, timeliness and courtesy made it an exceptional stay. The hotel food was good and the rooms were so clean
Ryan
10.0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.
SEOKJE
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 210 week(s) ago

Expedia Group verified review

cozy and not bad.
Verified traveler
icon-
10.0
/10
Reviewed 212 week(s) ago

Hotels.com verified review

Friendly staff,comfortable environment and good food.
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 224 week(s) ago

Hotels.com verified review

Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.
FT
icon-Business
Business
2.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

The property is run down and everything is falling apart inside The housekeeping staff one morning just opened the door and started cleaning while I was asleep in bed! When she was asked to return later she said "No I can't I have a staff meeting !" Its a great price if you just need a bed for the night - but nothing else would make me go here again
Read More
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 356 week(s) ago

Expedia Group verified review

Great team including the Manager, Everyone was helpful
Verified traveler
6.0
/10
Reviewed 359 week(s) ago

Hotels.com verified review

The staff are friendly and helpful but the facilities are mediocre and dated. Rooms are smaller in size compared to similar priced hotels I've stayed in Nairobi. The bathroom is poorly designed. Housekeeping didn't change my bedsheets even though I was there for over a week. The location is good with two major malls close by. The restaurant service is good but the food was average and inauthentic at its best (no Thai flavors in the green curry, was closer to a pesto sauce). This was surprising as the reviews online praised the restaurant and chef but that wasn't my experience. Internet was solid, no complaints there. Overall, too many small things that were wrong which made it a mediocre experience (3 out of 5).
Read More
Verified traveler
icon-Friends and Family with Children
Friends and Family with Children
4.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

The bathrooms require urgent repair and renovation work. The room we were given was not even cleaned properly and had to request another room. Housekeeping did poor cleaning job the next day and the place is infested with mosquitoes.
Number of reviews per page
20
40