The staffs were very polite, especially Miss Gillian. The place was very nice and had serene environment.

Room were clean, staff were nice and were business friendly and ber was cozy too

Nice reception, Clean room, excellent staff, outdoor pool well maintained, restaurant excellent.

The Wi-Fi was completely out, and I asked for help for eight hours. Since I work in the IT department, I suggested we reboot the machine. However, they kept saying they’d send staff to figure it out, but no one showed up.

Terrible customer service

Very friendly staff.

NA

My stay was an amazing one from an amazing reception by Mr Eliud and the entire team not forgetting Mr Wycliffe from the restaurant department and his entire crew. I enjoyed the place and the other reason why the Zehneria stands out is it location being close to most of the places you would wish to visit around Nairobi

The staff were friendly and it's closer to the shopping mall

Everything about this hotel is just perfect.👍👍👍👍

I had an incredible experience at Zehneria Hotel. The service was outstanding, thanks to the superb receptionists and the truly one-of-a-kind general manager, Mr. David Mwaniki. Everything about the hotel is just awesome — a must-visit!

Stayed here one night when arrived in Kenya. Brilliant staff and great facilities. Liked it so much so we have booked to stay on way back too

Very near to shopping & eating places.Its centrally located

The staff's professionalism, politeness, timeliness and courtesy made it an exceptional stay. The hotel food was good and the rooms were so clean

This property is very close to neighborhoods with restaurants, bars, and entertainment, and the staff was very friendly and welcoming. The accommodations were not fancy, but very comfortable and met all of our needs. For the price, I think this hotel is a good value and we enjoyed our stay.

cozy and not bad.

Friendly staff,comfortable environment and good food.

Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.

The property is run down and everything is falling apart inside The housekeeping staff one morning just opened the door and started cleaning while I was asleep in bed! When she was asked to return later she said "No I can't I have a staff meeting !" Its a great price if you just need a bed for the night - but nothing else would make me go here again

Great team including the Manager, Everyone was helpful