Chang Palace Vientiane

Hotels
7.3
/10
Pleasant
29 reviews

What Guests Say About Their Stay

Phia

10.0
/ 10
Ka Chang was very nice. She was very helpful and her English is pretty good. It helped me alot. Thank you Ka. I'm hlad you work at the front desk. Chang Palace so be proud of her services there.

Tobias

10.0
/ 10
Great hotel, staff very friendly but English is not their strong suit. I understand it is not in this part of the world but it was tough at some points having any form of communication. Very friendly staff, comfortable and spacious rooms.

Park

10.0
/ 10
호텔직원분들 서비스가 너무 마음에 든다. 개인사정으로 인해 비행기를 놓치게 되었는데 호텔직원분들이 두번이나 공항에 가서 취소/환불/예약까지 다 해주었다. 그리고 도착전부터 이메일로 서로 대화해가며 공항 택시 서비스에 대한 얘기를 하고 안전에 대해 계속 얘기해주는 거에 너무 감사하다.
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In the Area
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Ban Nakham Road Sikhottabong District, Dongpasak, Vientiane, Vientiane Prefecture, Laos, 01000

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Chang Palace Vientiane is located in area / city Vientiane. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Chang Palace Vientiane

Ban Nakham Road Sikhottabong District, Dongpasak, Vientiane, Vientiane Prefecture, Laos, 01000
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Location


Chang Palace Vientiane is located in area / city Vientiane.

About Chang Palace Vientiane

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Chang Palace Vientiane exclusively for you.

With all facilities offered, Chang Palace Vientiane is the right place to stay.

All facilities in Chang Palace Vientiane

Others Chang Palace Vientiane
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Tours
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference rooms

Transportation

  • Bus/truck parking
  • Area shuttle
  • Valet parking

General

  • Parking
  • Smoking area

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Accommodation Policy & General Information in Chang Palace Vientiane

Important Note
  • Late check-out fee: USD 10 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 20.00 per stay

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 16

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Chang Palace Vientiane
52
Number of floors in Chang Palace Vientiane
8
Another facilities in Chang Palace Vientiane
Laundry service, Express check-in, Tours, Luggage storage, Express check-out

Frequently asked question in Chang Palace Vientiane

What are available facilities at Chang Palace Vientiane?
There are top facilites at Chang Palace Vientiane such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Chang Palace Vientiane?
The standard check-in time at Chang Palace Vientiane is starting from From 13:00 while the latest check-out time is at Before 12:00
Does Chang Palace Vientiane provide breakfast?
Yes, Chang Palace Vientiane provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Chang Palace Vientiane
Chang Palace Vientiane has a 3.5-star rating.
How many floors does Chang Palace Vientiane have?
Chang Palace Vientiane has 8.
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More Reviews from Other Guests in Chang Palace Vientiane

7.2
Pleasant
From 25 reviews
Cleanliness

7.6

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Chang Palace Vientiane

Number of reviews per page
20
40
Top reviews
Priya
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel and the room was not clean. Did not have a restaurant for lunch/dinner. Breakfast was awful. Fridge did not work. Location is in a back ally surrounded by construction. Not sure how this hotel is 4 star. What was good was the free airport transfer, money exchange and the kind lady at reception who let me use food panda on the hotel phone to get food delivered (no western restaurants nearby).
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Evan
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Shuttle service was exemplary, no issues at all. The room was clean and, albeit a bit slow, the A/C was sufficient though not amazing. Breakfast was probably the low point, limited options and not very yummy but it was filling. (Buffet style). For the price and proximity to the airport, and the great shuttle service, would definitely use again.
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Phomphone
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Breakfast was great
Phia
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Ka Chang was very nice. She was very helpful and her English is pretty good. It helped me alot. Thank you Ka. I'm hlad you work at the front desk. Chang Palace so be proud of her services there.
Phetky
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Service not happy for what requested.
Ying
6.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The breakfast is not good. The food is cold. The neighbors are dirty.
robert
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Rooms are dirty hotel is under construction did not was not aware of that it is not on the Strip as they advertised their breakfast is done at 9:30 a.m. they stop serving breakfast and very dirty
Jeremy
4.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

Chang Palace is definitely not a palace not even close. This hotel is primarily occupied by Chinese businessmen. I would say that for those who are not used to traditional Chinese food, avoid here. Furthermore, there's really no choices of other restaurants nearby or in the hotel. The reception staff are friendly and helpful but they either speak local or Chinese language. some may able to speak simple English words but definetly insufficient enough to answer more queries. Generally the finishing for the room is really shabby considering that I've to pay about A$75 p/night. mattress is good the water pressure is great. Wifi is weak. Overall, I would certainly avoid this hotel in the future.
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Verified traveler
8.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Stay was great. Staff was extremely kind and accommodating.
Verified traveler
6.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

1. If there is aa bath mat will be better 2. If there is a luggage rack will be better
Tobias
10.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

Great hotel, staff very friendly but English is not their strong suit. I understand it is not in this part of the world but it was tough at some points having any form of communication. Very friendly staff, comfortable and spacious rooms.
Kamonwan
8.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

Good Staff - helpful Bed is big and comfortable But location is a bit far from center
Alex
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

飯店員工態度和善,提供機場免費接送及早餐。飯店位置於華人區,方便!缺點是飯店的WIFI 訊號常常斷訊,房間提供的冰箱完全不具備功能,廁所排水系統非常慢
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

La extraordinaria amabilidad; superan las expectativas..
Verified traveler
6.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

호텔은 깨끗하고 관리가 잘되어 있었는데 중국인호텔이라 그런지 조식은 우리 입맛에 맞질 않았습니다 공항이랑 가까워 공항셔틀을 무료로 이용할 수 있는건 좋았는데, 시내랑 떨어져 있어 툭툭이나 택시를 타고 어디든 나가야해서 불편했네요 잠만 자고 이동할 경우면 몰라도 비엔티엔 관광이 목적이면 불편해요
Hen
6.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

The hotel would have been ok except it is based too far out of town. Also the venues suggested for entertainment were disappointing. And there was only 1 restaurant (Chinese) near by the hotel. Best to stay closer to the centre of town. The wifi was not working well either. But then as I've learned, there's not much to do in Vientiane. Best to avoid if you can.
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SANGSHIN
8.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

외부 방음이 안되는게 아쉬웠다
Park
10.0
/10
Reviewed 433 week(s) ago

Expedia Group verified review

호텔직원분들 서비스가 너무 마음에 든다. 개인사정으로 인해 비행기를 놓치게 되었는데 호텔직원분들이 두번이나 공항에 가서 취소/환불/예약까지 다 해주었다. 그리고 도착전부터 이메일로 서로 대화해가며 공항 택시 서비스에 대한 얘기를 하고 안전에 대해 계속 얘기해주는 거에 너무 감사하다.
sawitree
8.0
/10
Reviewed 446 week(s) ago

Expedia Group verified review

Nice room n nice service I'll go back there again. But should have smoking area for people.
Nate
6.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

-The in-room fridge turns off after you go out -Full of carbs breakfast without any meat, and almost run out after 9 a.m.
Number of reviews per page
20
40

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Others 4 Chang Palace Vientiane

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 25 reviews
Cleanliness

7.6

Room Comfort

8.2

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chang Palace Vientiane

Number of reviews per page
20
40
Top reviews
Priya
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel and the room was not clean. Did not have a restaurant for lunch/dinner. Breakfast was awful. Fridge did not work. Location is in a back ally surrounded by construction. Not sure how this hotel is 4 star. What was good was the free airport transfer, money exchange and the kind lady at reception who let me use food panda on the hotel phone to get food delivered (no western restaurants nearby).
Read More
Evan
icon-Leisure
Leisure
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Shuttle service was exemplary, no issues at all. The room was clean and, albeit a bit slow, the A/C was sufficient though not amazing. Breakfast was probably the low point, limited options and not very yummy but it was filling. (Buffet style). For the price and proximity to the airport, and the great shuttle service, would definitely use again.
Read More
Phomphone
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

Breakfast was great
Phia
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Ka Chang was very nice. She was very helpful and her English is pretty good. It helped me alot. Thank you Ka. I'm hlad you work at the front desk. Chang Palace so be proud of her services there.
Phetky
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Service not happy for what requested.
Ying
6.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

The breakfast is not good. The food is cold. The neighbors are dirty.
robert
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Rooms are dirty hotel is under construction did not was not aware of that it is not on the Strip as they advertised their breakfast is done at 9:30 a.m. they stop serving breakfast and very dirty
Jeremy
4.0
/10
Reviewed 369 week(s) ago

Hotels.com verified review

Chang Palace is definitely not a palace not even close. This hotel is primarily occupied by Chinese businessmen. I would say that for those who are not used to traditional Chinese food, avoid here. Furthermore, there's really no choices of other restaurants nearby or in the hotel. The reception staff are friendly and helpful but they either speak local or Chinese language. some may able to speak simple English words but definetly insufficient enough to answer more queries. Generally the finishing for the room is really shabby considering that I've to pay about A$75 p/night. mattress is good the water pressure is great. Wifi is weak. Overall, I would certainly avoid this hotel in the future.
Read More
Verified traveler
8.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Stay was great. Staff was extremely kind and accommodating.
Verified traveler
6.0
/10
Reviewed 420 week(s) ago

Expedia Group verified review

1. If there is aa bath mat will be better 2. If there is a luggage rack will be better
Tobias
10.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

Great hotel, staff very friendly but English is not their strong suit. I understand it is not in this part of the world but it was tough at some points having any form of communication. Very friendly staff, comfortable and spacious rooms.
Kamonwan
8.0
/10
Reviewed 441 week(s) ago

Expedia Group verified review

Good Staff - helpful Bed is big and comfortable But location is a bit far from center
Alex
icon-Business with Friends
Business with Friends
8.0
/10
Reviewed 336 week(s) ago

Expedia Group verified review

飯店員工態度和善,提供機場免費接送及早餐。飯店位置於華人區,方便!缺點是飯店的WIFI 訊號常常斷訊,房間提供的冰箱完全不具備功能,廁所排水系統非常慢
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

La extraordinaria amabilidad; superan las expectativas..
Verified traveler
6.0
/10
Reviewed 377 week(s) ago

Hotels.com verified review

호텔은 깨끗하고 관리가 잘되어 있었는데 중국인호텔이라 그런지 조식은 우리 입맛에 맞질 않았습니다 공항이랑 가까워 공항셔틀을 무료로 이용할 수 있는건 좋았는데, 시내랑 떨어져 있어 툭툭이나 택시를 타고 어디든 나가야해서 불편했네요 잠만 자고 이동할 경우면 몰라도 비엔티엔 관광이 목적이면 불편해요
Hen
6.0
/10
Reviewed 403 week(s) ago

Expedia Group verified review

The hotel would have been ok except it is based too far out of town. Also the venues suggested for entertainment were disappointing. And there was only 1 restaurant (Chinese) near by the hotel. Best to stay closer to the centre of town. The wifi was not working well either. But then as I've learned, there's not much to do in Vientiane. Best to avoid if you can.
Read More
SANGSHIN
8.0
/10
Reviewed 411 week(s) ago

Hotels.com verified review

외부 방음이 안되는게 아쉬웠다
Park
10.0
/10
Reviewed 433 week(s) ago

Expedia Group verified review

호텔직원분들 서비스가 너무 마음에 든다. 개인사정으로 인해 비행기를 놓치게 되었는데 호텔직원분들이 두번이나 공항에 가서 취소/환불/예약까지 다 해주었다. 그리고 도착전부터 이메일로 서로 대화해가며 공항 택시 서비스에 대한 얘기를 하고 안전에 대해 계속 얘기해주는 거에 너무 감사하다.
sawitree
8.0
/10
Reviewed 446 week(s) ago

Expedia Group verified review

Nice room n nice service I'll go back there again. But should have smoking area for people.
Nate
6.0
/10
Reviewed 453 week(s) ago

Expedia Group verified review

-The in-room fridge turns off after you go out -Full of carbs breakfast without any meat, and almost run out after 9 a.m.
Number of reviews per page
20
40