St. Regis Macao

Hotels
9.6
/10
Exceptional
1,013 reviews

What Guests Say About Their Stay

Y***i

10.0
/ 10
The St. Regis is one of the most memorable hotels I've ever stayed at. Their luxurious amenities and hospitality are truly fascinating. The Manor Restaurant serves high-quality meals with exceptional hospitality, starting from the moment you step up to the restaurant desk 😍. We were served by Mrs. Kim and Kaye, who made our brunch feel incredibly comfortable. What really stood out was when they remembered my name - it meant so much to me to receive service with such a personal touch 😁

Antonio

10.0
/ 10
Stuart Wayne Douglas, the General Manager, and his team truly provided a memorable hospitality experience for us during our stay at St Regis (Macao). Having traveled extensively around the world, I can confidently say that this Hotel Brand is genuinely exceptional. I will consider/prioritize St Regis Hotels for any of my future and upcoming travel plans. I would personally like to thank Mr. Wayne Douglas for being an awesome human being and taking a bit of his time to simply have a short conversation during our check-in.

Hout

10.0
/ 10
Love the breakfast. Excellent customer service the minute you walk in. They offer me water while I was standing in line waiting to check in. Top notch service.

Victoria

10.0
/ 10
Excellent, beautiful hotel, staff go above and beyond to make your stay memorable.
In the Area
See Map
The Londoner Macao, Estrada do Istmo, S/N, Cotai, Macau

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named The St. Regis Macao Staying at St. Regis Macao is a good choice when you are visiting Cotai. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around St. Regis Macao

The Londoner Macao, Estrada do Istmo, S/N, Cotai, Macau
Discover More Places
Lobby St. Regis Macao
Lobby 2 St. Regis Macao

Discover More About St. Regis Macao

note: hotel was previously named The St. Regis Macao

Location


Staying at St. Regis Macao is a good choice when you are visiting Cotai.

About St. Regis Macao

From business event to corporate gathering, St. Regis Macao provides complete services and facilities that you and your colleagues need.

Are you a shopaholic? Staying at St. Regis Macao will surely spoil you for numerous shopping centers nearby.

St. Regis Macao is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

St. Regis Macao is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at St. Regis Macao.

All facilities in St. Regis Macao

Bar, Cafe and Lounge St. Regis Macao
Bar, Cafe and Lounge
Swimming Pool St. Regis Macao
Swimming Pool
Entertainment Facility St. Regis Macao
Entertainment Facility
Fitness Center St. Regis Macao
Fitness Center
Functional Hall St. Regis Macao
Functional Hall

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Garden
  • Fitness center
  • Shops
  • Outdoor pool
  • Sauna
  • Steam room

Accessibilty

  • Braille or raised signage
  • Accessibility equipment
  • Accessible parking
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Business Facilities

  • Business facilities
  • Meeting rooms
  • Business facilities
  • Conference rooms

Food and Drinks

  • Vegetarian meal
  • Poolside bar
  • Breakfast

Nearby Facilities

  • Shops
  • Hair salon
  • ATM/Banking

Connectivity

  • LAN Internet
  • Free WiFi

Public Facilities

  • Elevator
  • Safety deposit box

Transportation

  • Limo or town car service

Shuttle Service

  • Ferry terminal shuttle (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in St. Regis Macao

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property uses some solar energy
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
, This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Allowed
Read All

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at St. Regis Macao
400
Number of floors in St. Regis Macao
38
Another facilities in St. Regis Macao
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in St. Regis Macao

What are available facilities at St. Regis Macao?
There are top facilites at St. Regis Macao such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at St. Regis Macao?
The standard check-in time at St. Regis Macao is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does St. Regis Macao provide breakfast?
Yes, St. Regis Macao provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of St. Regis Macao
St. Regis Macao has a 5.0-star rating.
How many floors does St. Regis Macao have?
St. Regis Macao has 38.
See All

More Reviews from Other Guests in St. Regis Macao

Overall Ratings & Reviews St. Regis Macao

Traveloka (10)
Other sources (1,003)
9.6
Exceptional
From 1,003 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews St. Regis Macao

Number of reviews per page
20
40
Top reviews
Stephen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel room is wonderful. Breakfast costs are too expensive as an add on.
Antonio
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stuart Wayne Douglas, the General Manager, and his team truly provided a memorable hospitality experience for us during our stay at St Regis (Macao). Having traveled extensively around the world, I can confidently say that this Hotel Brand is genuinely exceptional. I will consider/prioritize St Regis Hotels for any of my future and upcoming travel plans. I would personally like to thank Mr. Wayne Douglas for being an awesome human being and taking a bit of his time to simply have a short conversation during our check-in.
Read More
Hout
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love the breakfast. Excellent customer service the minute you walk in. They offer me water while I was standing in line waiting to check in. Top notch service.
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent, beautiful hotel, staff go above and beyond to make your stay memorable.
Greg
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Was great. Wonderful staff and great shopping
Peter
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

everything about the place was excellent. i will stay again soon. eveyone was so helpful and the general manager made the trip
Jiwei
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was very attentive and left small gifts and kind notes to our daughter.
siwakarn
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had a pleasant stay at The St. Regis. Although the check-in process took longer than expected and our room was not ready immediately, the professionalism and warm hospitality of the staff made a significant difference to our overall experience. Every member of the team we encountered was courteous, attentive, and genuinely welcoming. Their friendly attitude and willingness to assist helped us feel relaxed and well taken care of, even while waiting for our room. Because of their excellent service and positive energy, we did not feel frustrated at all. Overall, we truly appreciated the high standard of service and the wonderful attitude of the staff across all departments. This level of hospitality left a very good impression on us, and we would be happy to return and recommend The St. Regis to others.
Read More
Cyrus Kai Chon
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Front desk service was excellent - my daughters had one of the most special check in experience with Gigi whom even gave little teddy bears to them :)
Karalyn
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff and service was next level. We really enjoyed our stay here.
Wui Teng
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff. Service was impeccable!!! Everything was great!! But the service really took it to the next level. Kudos to the hotel for exceptional service.
Selene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

There is no doubt about the room and the amenties.But what differentiates a hotel is the service. The staff is very attentive and caring, think one step ahead of what a customer needs. Special thanks to Joy. She is very patient, caring to my elderly mom with limited mobility. Her thoughtfulness makes our trip easier and enjoyable
Read More
Ivone
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The best hotel! Customer service is exceptional! All the staff are brilliant and extremely tentative. The room is amazing, very spacious and provides more than you need. Concierge service is brilliant you can what’s app them anytime with questions. Super helpful and the breakfast is amazing, so much to choose from and serve till 1pm. Very often we sleep in and had brunch. Will definitely stay again. Love it here
Read More
Hannah han
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent staff . Hotel is a bit dated than other St Regis I have stayed , but the location is central and convenient.
Michael Paul
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff. Level of attention to details is unbeli
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Tremendous hotel. We were treated like royalty and after 30 years of traveling and staying in 4 and 5 star hotels, this stands out as our best ever hotel experience. Just remarkable service and attention to detail. Hats off to all staff as they were friendly and seemed genuinely concerned about our standard of care. We could not have been happier.
Read More
xin yuan
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great service and friendly staff
Chee Ming
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room is spacious, comfortable, nice and clean! Staffs are very friendly and helpful! Quiet and peaceful, relax environment
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location, beautiful rooms and excellent service.
michael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Grat
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 St. Regis Macao

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews St. Regis Macao

Traveloka (10)
Other sources (1,003)
9.6
Exceptional
From 1,003 reviews
Cleanliness

9.8

Room Comfort

9.8

Service and Facilites

9.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews St. Regis Macao

Number of reviews per page
20
40
Top reviews
Stephen
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel room is wonderful. Breakfast costs are too expensive as an add on.
Antonio
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stuart Wayne Douglas, the General Manager, and his team truly provided a memorable hospitality experience for us during our stay at St Regis (Macao). Having traveled extensively around the world, I can confidently say that this Hotel Brand is genuinely exceptional. I will consider/prioritize St Regis Hotels for any of my future and upcoming travel plans. I would personally like to thank Mr. Wayne Douglas for being an awesome human being and taking a bit of his time to simply have a short conversation during our check-in.
Read More
Hout
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Love the breakfast. Excellent customer service the minute you walk in. They offer me water while I was standing in line waiting to check in. Top notch service.
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent, beautiful hotel, staff go above and beyond to make your stay memorable.
Greg
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Was great. Wonderful staff and great shopping
Peter
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

everything about the place was excellent. i will stay again soon. eveyone was so helpful and the general manager made the trip
Jiwei
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was very attentive and left small gifts and kind notes to our daughter.
siwakarn
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had a pleasant stay at The St. Regis. Although the check-in process took longer than expected and our room was not ready immediately, the professionalism and warm hospitality of the staff made a significant difference to our overall experience. Every member of the team we encountered was courteous, attentive, and genuinely welcoming. Their friendly attitude and willingness to assist helped us feel relaxed and well taken care of, even while waiting for our room. Because of their excellent service and positive energy, we did not feel frustrated at all. Overall, we truly appreciated the high standard of service and the wonderful attitude of the staff across all departments. This level of hospitality left a very good impression on us, and we would be happy to return and recommend The St. Regis to others.
Read More
Cyrus Kai Chon
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Front desk service was excellent - my daughters had one of the most special check in experience with Gigi whom even gave little teddy bears to them :)
Karalyn
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff and service was next level. We really enjoyed our stay here.
Wui Teng
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The staff. Service was impeccable!!! Everything was great!! But the service really took it to the next level. Kudos to the hotel for exceptional service.
Selene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

There is no doubt about the room and the amenties.But what differentiates a hotel is the service. The staff is very attentive and caring, think one step ahead of what a customer needs. Special thanks to Joy. She is very patient, caring to my elderly mom with limited mobility. Her thoughtfulness makes our trip easier and enjoyable
Read More
Ivone
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The best hotel! Customer service is exceptional! All the staff are brilliant and extremely tentative. The room is amazing, very spacious and provides more than you need. Concierge service is brilliant you can what’s app them anytime with questions. Super helpful and the breakfast is amazing, so much to choose from and serve till 1pm. Very often we sleep in and had brunch. Will definitely stay again. Love it here
Read More
Hannah han
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent staff . Hotel is a bit dated than other St Regis I have stayed , but the location is central and convenient.
Michael Paul
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great staff. Level of attention to details is unbeli
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Tremendous hotel. We were treated like royalty and after 30 years of traveling and staying in 4 and 5 star hotels, this stands out as our best ever hotel experience. Just remarkable service and attention to detail. Hats off to all staff as they were friendly and seemed genuinely concerned about our standard of care. We could not have been happier.
Read More
xin yuan
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great service and friendly staff
Chee Ming
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room is spacious, comfortable, nice and clean! Staffs are very friendly and helpful! Quiet and peaceful, relax environment
Rachel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great location, beautiful rooms and excellent service.
michael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Grat
Number of reviews per page
20
40