Astana Wing, Riverside Majestic Hotel

Hotels
8.7
/10
Very Good
299 reviews

What Guests Say About Their Stay

Risya H.
9.7
/ 10
the room is nice and cozy, close to the waterfront, clean, the staff are all good, thank you Riverside Majestic, the best
See original
Iz
10.0
/ 10
Room is very clean with friendly staff. Easy to check in and out. Just ppposide the waterfront that makes it acomplte enjable stay.
Glenn
10.0
/ 10
Upon arrival we were upgraded to an Astana suite room which was a very pleasant surprise. The room which included a separate kitchen / sitting/ dining room was well equipped and the beds were extremely comfortable. For dinner we decided to try the fine dining at Suasana on the 18th floor. What a disappointment that was. After waiting over an hour for the food it was just lukewarm. In defence of the chef, it was tasty but it had clearly been waiting some time for someone to deliver it to the table.
donald ian george
10.0
/ 10
The town is very close and restaurants are within walking distance. THhe riverside is across the road. Great place to stay.
In the Area
See Map
Jalan Tunku Abdul Rahman, P.O.Box 2928,, Kuching City Center, Kuching, Sarawak, Malaysia, 93756

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
note: hotel was previously named Astana Wing - Riverside Majestic Hotel Staying at Astana Wing, Riverside Majestic Hotel is a good choice when you are visiting Kuching City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Astana Wing, Riverside Majestic Hotel

Jalan Tunku Abdul Rahman, P.O.Box 2928,, Kuching City Center, Kuching, Sarawak, Malaysia, 93756
Discover More Places
Lobby Astana Wing, Riverside Majestic Hotel
Lobby 2 Astana Wing, Riverside Majestic Hotel

Discover More About Astana Wing, Riverside Majestic Hotel

Astana Wing, Riverside Majestic Hotel Rates per Night

Looking for the best Astana Wing, Riverside Majestic Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Astana Wing, Riverside Majestic Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Astana Wing, Riverside Majestic Hotel Location & Address

Astana Wing, Riverside Majestic Hotel is located at Jalan Tunku Abdul Rahman, P.O.Box 2928,, Bandaraya Kuching, Kuching, Sarawak, Malaysia, 93756. It's situated in the Kuching area of Malaysia, known for its vibrant waterfront and historical landmarks. The hotel is approximately 1 km from the city center.

How to go to Astana Wing, Riverside Majestic Hotel from Airport

Need a hotel transfer from the airport to hotel? Getting to Astana Wing, Riverside Majestic Hotel from Kuching International Airport (KIA) is a breeze with several convenient options. Whether you're looking for the fastest route or the most budget-friendly one, here's a breakdown:
  • Taxi/Ride Hailing (Most Direct):

    A taxi or ride hailing service is the most straightforward way to get to the hotel. The journey typically takes around 20-30 minutes, depending on traffic.
  • Airport Shuttle (Convenient):

    Some airport shuttle services offer drop-offs at major hotels in Kuching, including Riverside Majestic. Check with the airport information desk for schedules and availability.
  • Public Bus (Most Affordable):

    The local bus service connects the airport to the city center. From the city center, you can easily walk or take a short taxi ride to the hotel. This is the cheapest option but takes the longest.

Tips:

For the most convenient route, consider a ride hailing service. It offers door-to-door service and is relatively affordable. Alternatively, pre-booking an airport transfer through Traveloka can ensure a hassle-free arrival.

Astana Wing, Riverside Majestic Hotel Reviews & Summary

Curious to know all about hotel before you book? Astana Wing, Riverside Majestic Hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Kuching. Guests frequently praise its excellent location, comfortable accommodations, and friendly service. What guests love most about this hotel is its prime location along the Sarawak River, offering stunning views and easy access to Kuching's main attractions. The hotel's well-maintained facilities and attentive staff also contribute to a pleasant stay. A standout feature is the rooftop pool, providing a relaxing oasis with panoramic city views. "Absolutely loved my stay here! The location was perfect, the staff were incredibly helpful, and the room was spacious and clean. I highly recommend this hotel to anyone visiting Kuching."

Astana Wing, Riverside Majestic Hotel Room Types Available

Choosing the right hotel room type can make all the difference. Astana Wing, Riverside Majestic Hotel offers a variety of hotel bedroom types to suit different needs and preferences. From cozy standard rooms to luxurious suites, there's something for everyone.
  • Standard Room:

    A comfortable and well-equipped room, perfect for solo travellers or couples. Available in smoking and non-smoking options.
  • Deluxe Room:

    A more spacious room with enhanced amenities, often offering river views. Most rooms have bathtubs, while bidets are available upon request.
  • Executive Suite:

    A luxurious suite with a separate living area, ideal for families or business travellers. Non-smoking only.
  • Family Room:

    Designed to accommodate families, these rooms typically feature multiple beds or connecting rooms.
The hotel is not pet-friendly.

Hotel Facilities in Astana Wing, Riverside Majestic Hotel

Looking for top-notch hotel amenities? Astana Wing, Riverside Majestic Hotel boasts a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, you'll find everything you need right at your fingertips.
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool, open from 7:00 AM to 7:00 PM daily.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center, open 24 hours.
  • Business Center:

    Stay connected and productive with the hotel's business center, offering printing and fax services.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Prices vary depending on the service.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club, open from 9:00 AM to 6:00 PM.

Hotel Buffet or Restaurant/Cafe in Astana Wing, Riverside Majestic Hotel

Craving a delicious meal at the hotel restaurant? Astana Wing, Riverside Majestic Hotel offers a variety of dining options to satisfy every palate. From a lavish hotel buffet to casual cafe fare, you'll find something to tempt your taste buds.
  • Cafe Majestic:

    Enjoy a casual dining experience at Cafe Majestic, serving a range of international and local dishes. Open from 7:00 AM to 10:00 PM.
  • River Palace Chinese Restaurant:

    Indulge in authentic Chinese cuisine at River Palace, known for its signature Peking duck. Prices start from SGD 30 per person. Open for lunch and dinner.
  • Poolside Bar:

    Sip on refreshing cocktails and enjoy light snacks at the Poolside Bar, open from 10:00 AM to 11:00 PM.
  • Breakfast Buffet:

    Start your day with a hearty breakfast buffet at the hotel's main restaurant, featuring a wide selection of Western and Asian dishes. Price: SGD 25 per person.

Astana Wing, Riverside Majestic Hotel Airport pickups and How to Book

Need hotels with airport shuttle services? Astana Wing, Riverside Majestic Hotel offers convenient hotel to airport transfer services for its guests. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. When booking, provide your flight details and estimated time of arrival. The hotel will then arrange for a driver to meet you at the airport and transport you directly to the hotel. You can book this service through Traveloka when you make your room booking.

Nearby MRT Station & Bus Stops

Looking for nearby MRT station or bus stops nearby? While Kuching doesn't have an MRT system, there are several convenient bus stops nearby Astana Wing, Riverside Majestic Hotel. These bus stops provide easy access to various parts of the city.
  • Bus Stop 1 (Jalan Tunku Abdul Rahman):

    Located just a 5-minute walk from the hotel, this bus stop serves several local bus routes.
  • Bus Stop 2 (Waterfront):

    Situated along the Kuching Waterfront, this bus stop is a 10-minute walk from the hotel and offers connections to other parts of the city.
For bus fares, you can purchase a Sarawak Transport Card at designated kiosks or pay directly on the bus.

Nearby Attractions for Family / Kid Friendly

Wondering about nearby activities for the family? Kuching offers a variety of nearby sightseeing places and things to see nearby that are perfect for families and kids. From wildlife encounters to cultural experiences, there's something for everyone to enjoy.
  • Semenggoh Wildlife Centre (20 km):

    Get up close and personal with orangutans in their natural habitat. Entry price: SGD 10.
  • Sarawak Museum (1 km):

    Explore the rich history and culture of Sarawak at this fascinating museum. Free entry.
  • Kuching Waterfront (0.5 km):

    Take a stroll along the scenic Kuching Waterfront, offering stunning views of the Sarawak River. Free.
  • Fort Margherita (2 km):

    Visit this historic fort, which offers panoramic views of the city and the river. Entry price: SGD 5.
  • Rainforest World Music Festival (35 km):

    Held annually in July, this world-renowned music festival is a celebration of rainforest culture and music. Ticket prices vary.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Astana Wing, Riverside Majestic Hotel (Kuching)

Looking for nearby dining options? Kuching boasts a vibrant culinary scene, with plenty of local food and food eatiries near me to choose from. Whether you're craving a cafe experience or authentic street food, you'll find something to satisfy your appetite.

Cafes/Restaurants:

  • The Coffee Bean & Tea Leaf:

    Enjoy a variety of coffee drinks, teas, and light snacks at this popular cafe chain.
  • Starbucks:

    Another well-known coffee chain offering a range of beverages and pastries.
  • Zinc Restaurant & Bar:

    A stylish restaurant serving international cuisine and cocktails.

Local Street Food:

  • Sarawak Laksa:

    A flavorful noodle soup with prawns, chicken, and a rich coconut-based broth.
  • Kolo Mee:

    A dry noodle dish with minced pork, char siu, and a savory sauce.
  • Mee Goreng Mamak:

    A spicy fried noodle dish with vegetables, tofu, and your choice of meat.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Nasi Lemak:

    Fragrant rice cooked in coconut milk, served with fried chicken, sambal, and other accompaniments.

Shopping places near Astana Wing, Riverside Majestic Hotel (Kuching)

Need to find dept stores near me? Kuching offers a variety of nearby shopping destinations, from modern malls to traditional markets. Whether you're looking for souvenirs or high-end fashion, you'll find it here.
  • Plaza Merdeka:

    A modern shopping mall with a wide range of retail stores, restaurants, and entertainment options.
  • Hills Shopping Mall:

    Another popular shopping mall in Kuching, offering a mix of local and international brands.
  • Main Bazaar:

    A historic street lined with shops selling handicrafts, souvenirs, and antiques.

Other Places to Stay Near Astana Wing, Riverside Majestic Hotel

Looking for an apartment or affordable hotels nearby? If Astana Wing, Riverside Majestic Hotel is fully booked, or you're simply looking for alternative accommodations, here are some other great hotels in Kuching:

Luxury/5-6 Star Hotels Nearby:

  • The Ranee Boutique Hotel:

    A stylish boutique hotel in the heart of Kuching's historic district.
  • Hilton Kuching:

    A modern hotel with stunning river views and a range of amenities.
  • Pullman Kuching:

    A luxurious hotel with a rooftop pool and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • Grand Margherita Hotel:

    A well-established hotel with a prime location along the Kuching Waterfront.
  • Merdeka Palace Hotel & Suites:

    A historic hotel with a grand ballroom and a range of dining options.
  • Imperial Hotel Kuching:

    A modern hotel with a rooftop pool and a fitness center.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Harbour View Hotel:

    A comfortable hotel with a convenient location near the Kuching Waterfront.
  • Tune Hotel Waterfront Kuching:

    A budget-friendly hotel with clean and comfortable rooms.
  • Abell Hotel:

    A cozy hotel with a central location and friendly service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Ready to experience the best of Kuching? Astana Wing, Riverside Majestic Hotel offers a fantastic location, comfortable accommodations, and a range of amenities to ensure a memorable stay. With its convenient access to nearby attractions, restaurants, and shopping destinations, it's the perfect base for exploring this vibrant city. Check hotel availability and make your hotel reservations today! Don't miss out on the opportunity to experience the best of Kuching. Book your stay at Astana Wing, Riverside Majestic Hotel through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation today! book cheap hotels in Malaysia and find cheap hotels nearby.

All facilities in Astana Wing, Riverside Majestic Hotel

Fitness Center Astana Wing, Riverside Majestic Hotel
Fitness Center
Functional Hall Astana Wing, Riverside Majestic Hotel
Functional Hall
Lobby Astana Wing, Riverside Majestic Hotel
Lobby
Exterior Astana Wing, Riverside Majestic Hotel
Exterior
Bedroom Astana Wing, Riverside Majestic Hotel
Bedroom

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • 24-hour room service
  • Restaurant
  • Room service
  • WiFi in public area

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security

General

  • AC
  • Swimming pool

Accessibilty

  • Disabled access friendly
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • Shops

Accommodation Policy & General Information in Astana Wing, Riverside Majestic Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Astana Wing, Riverside Majestic Hotel
241
Number of floors in Astana Wing, Riverside Majestic Hotel
19
Another facilities in Astana Wing, Riverside Majestic Hotel
Bathrobe, Cable TV, Desk, In-room safe, Shower

Frequently asked question in Astana Wing, Riverside Majestic Hotel

What are available facilities at Astana Wing, Riverside Majestic Hotel?
There are top facilites at Astana Wing, Riverside Majestic Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Astana Wing, Riverside Majestic Hotel?
The standard check-in time at Astana Wing, Riverside Majestic Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Astana Wing, Riverside Majestic Hotel
Astana Wing, Riverside Majestic Hotel has a 4.0-star rating.
How many floors does Astana Wing, Riverside Majestic Hotel have?
Astana Wing, Riverside Majestic Hotel has 19.
How many rooms are available at Astana Wing, Riverside Majestic Hotel
Astana Wing, Riverside Majestic Hotel has 241.
See All

More Reviews from Other Guests in Astana Wing, Riverside Majestic Hotel

8.7
Very Good
From 168 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.2

Service and Facilites

8.8

People often mention about Astana Wing, Riverside Majestic Hotel
All
Distance to City Center (12)
Bathroom (12)
Surroundings (11)
Ambiance (10)
Taste (9)
Accessibility (8)
Staff Friendliness (7)
Room Space (7)
Bedroom (7)
Wifi (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Astana Wing, Riverside Majestic Hotel

Number of reviews per page
20
40
Customer reviews
Genia S.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 1 day(s) ago
The room did not clean properly, the towel are stained. There was no handsoap in the sink. The room looked like cheap chain hotel
Find this review helpful?
Muhammad T. G.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Happy to stay here for 5 days..
Find this review helpful?
K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 21 week(s) ago
No towels were provided, and I had to wait for 1–2 hours. I followed up several times, but was told the towels were still at the laundry and not ready yet. The air conditioner also kept switching off by itself multiple times. I informed the staff, but they seemed used to receiving the same feedback.
Find this review helpful?
A***b
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Great location to stay in Kuching near the Waterfront.
Find this review helpful?
Nuraini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Overall nice. Next time come back here again.
Translated by Google Icon
See original
Find this review helpful?
c***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
Nice breakfast, good location, clean.
Find this review helpful?
S***g
icon-origin-TRAVELOKA
5.4
/10
Reviewed 30 week(s) ago
Hotel staff is not very responsive, not very clean, not hygienic and staff is not very friendly
Translated by Google Icon
See original
Find this review helpful?
B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 33 week(s) ago
Receptionist is not respectful, room cleaner is not good, complaints are not responded to
Translated by Google Icon
See original
1 people find it helpful
B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 33 week(s) ago
The restaurant is ok, the receptionist is not good, no respect. The bathroom is clean, the sink is clogged.
Translated by Google Icon
See original
Find this review helpful?
Tien M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 40 week(s) ago
i searched for accessible hotel and found out this hotel. but when I arrived, its not full accessed. as a wheelchair user, i am dissapoint that there are stairs to bath room, swimming pool, restaurant in 3rd fl and 18 flm even there is car, parked in the accesible road. hotel can be bettter by providing ramp, so i can recommend to disability communities.
Read More
Find this review helpful?
Profile Picture
Risya H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
the room is nice and cozy, close to the waterfront, clean, the staff are all good, thank you Riverside Majestic, the best
Translated by Google Icon
See original
Find this review helpful?
j***y
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 51 week(s) ago
Very poor housekeeping staffs and reception staffs. Housekeeping staffs were the worst and made us wait for two hours with excuse of cleaning cleaning and still cleaning. Reception staff gave a room to the customer who came after us. Room view not as good as given in the pictures. Despite being requested, still not of satisfactory. The price given is not reasonable. View from the lobby to the waterfront is the only plus. But even the lobby has faulty air conditioner and we were forced to wait in sweat. In a nutshell; Indah Khabar dari rupa
Read More
Find this review helpful?
M***i
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 54 week(s) ago
I stayed at this hotel for 4 days 3 nights. 1. The first night, towels were not provided, when informed by the hotel, it took almost 40 minutes for them to be delivered, even after I called the second time. 2. The second night, the towels were not changed, even though the room was all nicely packed, had to call the hotel back. 3. On the morning before the third night, I sent a message to the hotel to make sure the room was packed and that the incident on those two nights would not happen again. 4 On the third night, soap is not given. The Riverside Hotel management, you must do something with your staff, the room service is very bad.
Read More
Translated by Google Icon
See original
Find this review helpful?
Syaiful R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
The hotel near to many city attractions, so I only need to walk.
Find this review helpful?
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Strategic location & hotel surrounding easy to find the food.
Find this review helpful?
Profile Picture
Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Nice. Clean. The location is the best, staff helpful, food good, and the room is big.
Find this review helpful?
Profile Picture
Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
I like all about this hotel. Love love love
Find this review helpful?
Profile Picture
tjung p. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
First came in, the toilet could not flush. Then there were no towels, but the staff was very friendly, and I very much enjoyed the very comfortable room, so I give 5 stars.
Find this review helpful?
Desmond S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 59 week(s) ago
1. The pillow was thick and hard. 2. The bathroom sink was clogged. Despite maintenance coming to pump it, it clogged again. 3. Room keycard has to be reset multiple times, allegedly because it came into contact with a phone, which never happened at my other hotel stay. 4. Some issue with towel supply as it was outsourced for cleaning, so it was slow to restock. There was no towel in the pool counter one morning, so I had to go up again to the room to get ours. Everything else is excellent. Happy to see locals being employed and not foreigners.
Read More
Find this review helpful?
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 71 week(s) ago
The room is spacious, booking a superior room gets an executive river view, very close to the waterfront, varied breakfast, wifi 👍🏼, shower🚿, you can leave luggage even after checking out if you want to go around the city, subject to a Malaysia Tourism charge of 10 RM per night. The only drawback is that the amenities do not provide toothbrush and paste.
Read More
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Astana Wing, Riverside Majestic Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 168 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.8

Location

9.2

Service and Facilites

8.8

People often mention about Astana Wing, Riverside Majestic Hotel
All
Distance to City Center (12)
Bathroom (12)
Surroundings (11)
Ambiance (10)
Taste (9)
Accessibility (8)
Staff Friendliness (7)
Room Space (7)
Bedroom (7)
Wifi (6)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Astana Wing, Riverside Majestic Hotel

Number of reviews per page
20
40
Customer reviews
Genia S.
icon-Business
Business
icon-origin-TRAVELOKA
6.5
/10
Reviewed 1 day(s) ago
The room did not clean properly, the towel are stained. There was no handsoap in the sink. The room looked like cheap chain hotel
Find this review helpful?
Muhammad T. G.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
Happy to stay here for 5 days..
Find this review helpful?
K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.9
/10
Reviewed 21 week(s) ago
No towels were provided, and I had to wait for 1–2 hours. I followed up several times, but was told the towels were still at the laundry and not ready yet. The air conditioner also kept switching off by itself multiple times. I informed the staff, but they seemed used to receiving the same feedback.
Find this review helpful?
A***b
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Great location to stay in Kuching near the Waterfront.
Find this review helpful?
Nuraini
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
Overall nice. Next time come back here again.
Translated by Google Icon
See original
Find this review helpful?
c***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
Nice breakfast, good location, clean.
Find this review helpful?
S***g
icon-origin-TRAVELOKA
5.4
/10
Reviewed 30 week(s) ago
Hotel staff is not very responsive, not very clean, not hygienic and staff is not very friendly
Translated by Google Icon
See original
Find this review helpful?
B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 33 week(s) ago
Receptionist is not respectful, room cleaner is not good, complaints are not responded to
Translated by Google Icon
See original
1 people find it helpful
B***i
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 33 week(s) ago
The restaurant is ok, the receptionist is not good, no respect. The bathroom is clean, the sink is clogged.
Translated by Google Icon
See original
Find this review helpful?
Tien M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 40 week(s) ago
i searched for accessible hotel and found out this hotel. but when I arrived, its not full accessed. as a wheelchair user, i am dissapoint that there are stairs to bath room, swimming pool, restaurant in 3rd fl and 18 flm even there is car, parked in the accesible road. hotel can be bettter by providing ramp, so i can recommend to disability communities.
Read More
Find this review helpful?
Profile Picture
Risya H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
the room is nice and cozy, close to the waterfront, clean, the staff are all good, thank you Riverside Majestic, the best
Translated by Google Icon
See original
Find this review helpful?
j***y
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 51 week(s) ago
Very poor housekeeping staffs and reception staffs. Housekeeping staffs were the worst and made us wait for two hours with excuse of cleaning cleaning and still cleaning. Reception staff gave a room to the customer who came after us. Room view not as good as given in the pictures. Despite being requested, still not of satisfactory. The price given is not reasonable. View from the lobby to the waterfront is the only plus. But even the lobby has faulty air conditioner and we were forced to wait in sweat. In a nutshell; Indah Khabar dari rupa
Read More
Find this review helpful?
M***i
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 54 week(s) ago
I stayed at this hotel for 4 days 3 nights. 1. The first night, towels were not provided, when informed by the hotel, it took almost 40 minutes for them to be delivered, even after I called the second time. 2. The second night, the towels were not changed, even though the room was all nicely packed, had to call the hotel back. 3. On the morning before the third night, I sent a message to the hotel to make sure the room was packed and that the incident on those two nights would not happen again. 4 On the third night, soap is not given. The Riverside Hotel management, you must do something with your staff, the room service is very bad.
Read More
Translated by Google Icon
See original
Find this review helpful?
Syaiful R.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
The hotel near to many city attractions, so I only need to walk.
Find this review helpful?
M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Strategic location & hotel surrounding easy to find the food.
Find this review helpful?
Profile Picture
Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
Nice. Clean. The location is the best, staff helpful, food good, and the room is big.
Find this review helpful?
Profile Picture
Sri K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 57 week(s) ago
I like all about this hotel. Love love love
Find this review helpful?
Profile Picture
tjung p. k.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 58 week(s) ago
First came in, the toilet could not flush. Then there were no towels, but the staff was very friendly, and I very much enjoyed the very comfortable room, so I give 5 stars.
Find this review helpful?
Desmond S.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 59 week(s) ago
1. The pillow was thick and hard. 2. The bathroom sink was clogged. Despite maintenance coming to pump it, it clogged again. 3. Room keycard has to be reset multiple times, allegedly because it came into contact with a phone, which never happened at my other hotel stay. 4. Some issue with towel supply as it was outsourced for cleaning, so it was slow to restock. There was no towel in the pool counter one morning, so I had to go up again to the room to get ours. Everything else is excellent. Happy to see locals being employed and not foreigners.
Read More
Find this review helpful?
S***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 71 week(s) ago
The room is spacious, booking a superior room gets an executive river view, very close to the waterfront, varied breakfast, wifi 👍🏼, shower🚿, you can leave luggage even after checking out if you want to go around the city, subject to a Malaysia Tourism charge of 10 RM per night. The only drawback is that the amenities do not provide toothbrush and paste.
Read More
Translated by Google Icon
See original
Find this review helpful?
Number of reviews per page
20
40