Citadines Connect Georgetown Penang

Sustainable Hotel
8.5
/10
Very Good
92 reviews

What Guests Say About Their Stay

T***a
9.1
/ 10
The hotel is near Komtar and the Hindu Bus Depot. I booked a deluxe room, which was spacious. The bed was large, soft, and comfortable, with four pillows provided for each bed. The hotel offers 24-hour complimentary coffee and a variety of breakfast options. Overall, it was a pleasant stay.
J***e
10.0
/ 10
Best location, surrounding feel safe, clean, bright at night time, free flow high quality cappuccino coffee, near many eateries, comfy bed, good breakfast, check in/out very fast, the customer service nicely showed us the room at other tower 👍.
Rara L.
9.7
/ 10
The hotel has the best room and comfy bedding. The receptionist is very friendly and tries his best to accommodate my needs. I would love to come here again because of the ambiance, cleanliness, friendly, and helpful staff.
Serina
10.0
/ 10
Convenient walking distance to restaurants and food markets and shopping mall
HRH Princess
10.0
/ 10
I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
In the Area
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202, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Georgetown, Pulau Pinang, Penang, Malaysia, 10300

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Citadines Connect Georgetown Penang is located in area / city Georgetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Citadines Connect Georgetown Penang

202, Lebuh Noordin, George Town, 10300 George Town, Pulau Pinang, Georgetown, Pulau Pinang, Penang, Malaysia, 10300
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Citadines Connect Georgetown Penang Rates per Night

Looking for the best Citadines Connect Georgetown Penang hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! Citadines Connect Georgetown Penang room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Citadines Connect Georgetown Penang Location & Address

Citadines Connect Georgetown Penang is located at 1 Gat Lebuh China, Georgetown, 10300 Penang, Malaysia. It's situated in the Georgetown area of Malaysia, known for its UNESCO World Heritage status and vibrant street art. The hotel is approximately 1 km from the city center.

How to go to Citadines Connect Georgetown Penang from Airport

Getting from Penang International Airport to Citadines Connect Georgetown Penang is a breeze with several convenient options. Whether you're after speed or budget-friendliness, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of how to get there:
  • Taxi/Ride Hailing (Most Direct):

    A taxi or ride-hailing service is the most straightforward option. The journey takes around 20-30 minutes, depending on traffic.
  • Airport Bus (Most Affordable):

    The Rapid Penang bus service (Route 401E) connects the airport to Georgetown. It's a budget-friendly option, but the journey can take around 1 hour, depending on traffic and stops.
  • Private Airport Transfer (Pre-booked Convenience):

    Pre-booking a private airport transfer ensures a hassle-free experience. A driver will meet you at the airport and take you directly to the hotel.

Tips:

For the most convenient route, especially if you have luggage, a taxi or ride-hailing service is recommended. If you're on a budget and have time to spare, the Rapid Penang bus is a good option. Consider using Traveloka to book your ride hailing service in advance for a smoother arrival.

Citadines Connect Georgetown Penang Reviews & Summary

Looking for all about hotel Citadines Connect Georgetown Penang? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers. Guests rave about its excellent location, comfortable rooms, and friendly staff. One of the standout features is the rooftop infinity pool, offering stunning views of Georgetown. The hotel's modern design and well-equipped rooms also receive high praise. Many guests appreciate the hotel's proximity to popular attractions and eateries.

Here's a snippet from a recent review: "The location was perfect, right in the heart of Georgetown. The room was clean and comfortable, and the staff were incredibly helpful. The rooftop pool was a definite highlight!"

Citadines Connect Georgetown Penang Room Types Available

Choosing the right hotel room type can make all the difference to your stay. Citadines Connect Georgetown Penang offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a rundown of the different hotel bedroom types available:
  • Studio Room:

    A compact and stylish room perfect for solo travellers or couples. Features a comfortable bed, kitchenette, and en-suite bathroom.
  • Deluxe Room:

    A larger room with more space to relax. Includes a comfortable bed, work desk, and en-suite bathroom with a shower.
  • Executive Suite:

    Offers even more space and added amenities. Features a separate living area, a well-equipped kitchenette, and an en-suite bathroom with a bathtub.

All rooms are non-smoking and offer city views. Bathtubs are available in the Executive Suites. The hotel is not pet-friendly.

Hotel Facilities in Citadines Connect Georgetown Penang

Citadines Connect Georgetown Penang boasts a range of hotel facilities designed to enhance your stay. Whether you're travelling for business or leisure, you'll find plenty of hotel amenities to enjoy.
  • Rooftop Infinity Pool:

    Take a dip in the stunning rooftop pool while enjoying panoramic views of Georgetown. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Centre:

    Stay active during your stay with the well-equipped fitness centre. Open 24 hours.
  • Restaurant:

    Enjoy delicious meals at the hotel's restaurant, serving a variety of local and international dishes.
  • Meeting Rooms:

    Ideal for business travellers, the hotel offers meeting rooms with modern facilities.
  • Laundry Service:

    Keep your clothes fresh with the convenient laundry service.

Hotel Buffet or Restaurant/Cafe in Citadines Connect Georgetown Penang

Looking for a great hotel restaurant or a quick bite at the hotel cafe? Citadines Connect Georgetown Penang offers several dining options to satisfy your cravings. Whether you're in the mood for a hearty hotel buffet or a light snack, you'll find something to suit your taste.
  • The Rooftop Restaurant:

    Enjoy a delightful dining experience with stunning views. Serves a variety of international and local dishes. Prices range from SGD 20-50 per person. Open for breakfast, lunch, and dinner.
  • The Cafe:

    Perfect for a quick coffee or a light snack. Offers a selection of pastries, sandwiches, and beverages. Prices range from SGD 5-15. Open daily from 7:00 AM to 10:00 PM.

The Rooftop Restaurant is known for its signature dish, the Penang Laksa, a must-try for visitors.

Citadines Connect Georgetown Penang Airport pickups and How to Book

Need hotels with airport shuttle services? Citadines Connect Georgetown Penang does not offer a direct hotel to airport transfer service. However, arranging an airport pick-up is easy. You can pre-book a ride hailing service via Traveloka.

Nearby MRT Station & Bus Stops

Navigating Georgetown is easy with the nearby MRT nearby and bus stops nearby. Here's a list of the nearest options:
  • Rapid Penang Bus Stop (Komtar):

    Located approximately 1 km from the hotel. Several bus routes pass through this stop, connecting you to various parts of the island.
  • Rapid Penang Bus Stop (Gat Lebuh China):

    Situated right outside the hotel. Provides convenient access to local attractions.

You can purchase a Rapid Penang travel card at the Komtar bus terminal or pay directly on the bus. The card offers discounted fares and easy travel.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities and nearby places to go with the family? Pulau Pinang offers a wealth of attractions perfect for kids and adults alike. Here are five nearby sightseeing places to consider:
  • Penang Bird Park:

    Home to over 300 species of birds from around the world. A colourful and educational experience for all ages. Located approximately 20 km from the hotel. Entry fee: SGD 15 per adult, SGD 8 per child.
  • Entopia by Penang Butterfly Farm:

    A tropical paradise filled with butterflies, insects, and other fascinating creatures. Located approximately 20 km from the hotel. Entry fee: SGD 20 per adult, SGD 12 per child.
  • ESCAPE Penang:

    An adventure park with thrilling rides and activities for the whole family. Located approximately 25 km from the hotel. Entry fee: SGD 35 per adult, SGD 25 per child.
  • The Habitat Penang Hill:

    A rainforest discovery centre offering stunning views and nature trails. Located approximately 10 km from the hotel. Entry fee: SGD 18 per adult, SGD 10 per child.
  • Dark Mansion - 3D Illusion Museum:

    An interactive museum with mind-bending optical illusions. Located approximately 1 km from the hotel. Entry fee: SGD 12 per adult, SGD 8 per child.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Citadines Connect Georgetown Penang (Pulau Pinang)

Exploring the nearby dining scene in Pulau Pinang is a must for any visitor. From charming cafes to delicious local food, there's something to satisfy every palate. Here are some recommendations:

Cafes/Restaurants:

  • China House:

    A popular cafe and restaurant known for its delicious cakes and pastries.
  • The Mugshot Cafe:

    A cosy cafe serving coffee, sandwiches, and light meals.
  • Wheeler's Coffee:

    A stylish cafe with a wide selection of coffee and brunch options.

Local Street Food:

  • Char Kway Teow:

    Stir-fried rice noodles with prawns, cockles, and Chinese sausage.
  • Penang Laksa:

    A spicy and sour fish-based noodle soup.
  • Nasi Kandar:

    Rice served with a variety of curries and side dishes.
  • Rojak:

    A Malaysian fruit salad with a sweet and spicy peanut sauce.
  • Cendol:

    A sweet dessert with coconut milk, green jelly noodles, and palm sugar.

Shopping places near Citadines Connect Georgetown Penang (Pulau Pinang)

Looking for nearby shopping options during your stay? Pulau Pinang offers a variety of dept stores near me and shops near me to explore. Here are a few nearby shopping destinations:
  • Gurney Plaza:

    A large shopping mall with a wide range of international and local brands.
  • 1st Avenue Mall:

    A modern shopping mall with a variety of shops, restaurants, and entertainment options.
  • Prangin Mall:

    A popular shopping mall with a mix of retail outlets and local shops.

Other Places to Stay Near Citadines Connect Georgetown Penang

If Citadines Connect Georgetown Penang isn't quite what you're looking for, here are some other affordable hotels nearby to consider:

Luxury/5-6 Star Hotels Nearby:

  • Eastern & Oriental Hotel:

    A historic and luxurious hotel with stunning sea views.
  • Shangri-La Rasa Sayang, Penang:

    A beachfront resort with lush gardens and excellent facilities.
  • The Wembley – A St Giles Hotel, Penang:

    A modern hotel with a rooftop pool and panoramic city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • JEN Penang Georgetown by Shangri-La:

    A stylish hotel with a rooftop infinity pool and excellent dining options.
  • G Hotel Gurney:

    A modern hotel with a sleek design and a great location.
  • Bayview Hotel Georgetown Penang:

    A comfortable hotel with a rooftop pool and stunning views of Georgetown.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Cititel Penang:

    A budget-friendly hotel with comfortable rooms and a convenient location.
  • Red Rock Hotel Penang:

    A modern hotel with a rooftop pool and a vibrant atmosphere.
  • Hotel Royal Penang:

    A comfortable hotel with a central location and friendly service.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Planning your trip to Pulau Pinang? Consider Citadines Connect Georgetown Penang for a comfortable and convenient stay. With its excellent location, modern amenities, and friendly service, it's the perfect base for exploring all that Georgetown has to offer. Check hotel availability and make your hotel reservations today! Don't miss out on the best deals! Book your room booking through Traveloka for exclusive discounts and promotions. Start planning your dream getaway now! book cheap hotels in Malaysia cheap hotels nearby

All facilities in Citadines Connect Georgetown Penang

Swimming Pool Citadines Connect Georgetown Penang
Swimming Pool
Fitness Center Citadines Connect Georgetown Penang
Fitness Center
Lobby Citadines Connect Georgetown Penang
Lobby
Exterior Citadines Connect Georgetown Penang
Exterior

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room

In-room Facilities

  • Desk
  • Hairdryer
  • Minibar
  • Shower

Transportation

  • Limited parking
  • Parking with surcharge

Things to Do

  • Fitness center
  • Outdoor pool

Public Facilities

  • Restaurant
  • WiFi in public area

Hotel Services

  • 24-hour Receptionist
  • Multilingual staff

Nearby Facilities

  • Shops
  • Supermarket

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Citadines Connect Georgetown Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

The breakfast charges for the in house guests. Adults: RM 27 nett Children (6-12 years): RM 19.50 nett Children (5 years and below): Free of charge (FOC)
A Tourism Tax of MYR 10 nett per room, per night applies to foreign passport holders arriving from 1 January 2023 onwards. This is collected by the hotel on behalf of the government upon check-in, and is not included in your total room cost. All Malaysian Nationals and Permanent Residents are exempted. The Penang State Government has implemented a mandatory “Hotel Fee” (Local Government Fee) of MYR 3 nett per room per night. The Hotel Fee will be collected upon check-in.

Extra Breakfast

Accommodation charges MYR 27.00/guest for extra breakfast.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Citadines Connect Georgetown Penang
143
Number of floors in Citadines Connect Georgetown Penang
3
Another facilities in Citadines Connect Georgetown Penang
Connecting rooms, Family room, Non-smoking room, Desk, Hairdryer

Frequently asked question in Citadines Connect Georgetown Penang

Is Citadines Connect Georgetown Penang parking free for hotel guests, and do you offer valet parking services?
Parking at Citadines Connect Georgetown Penang is not free for hotel guests. We do not offer valet parking services; however, we can provide information on nearby public parking options if required. Please contact the hotel directly for the most up-to-date details on hotel parking and alternative arrangements.
Does Citadines Connect Georgetown Penang offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at Citadines Connect Georgetown Penang. Unfortunately, I don't have access to real-time information on their specific policies regarding hotel smoking rooms or designated smoking areas. To confirm whether they offer either, I recommend checking their official website or contacting them directly via phone or email. Their contact details should be readily available online.
Does Citadines Connect Georgetown Penang offer free hotel Wi-Fi for guests during their stay?
Yes, Citadines Connect Georgetown Penang provides complimentary hotel WiFi to all guests throughout their stay. Enjoy seamless internet access for all your devices, allowing you to stay connected and productive during your visit. This free hotel wifi is a standard amenity included in your booking.
Where is the nearest MRT station or bus stops nearby Citadines Connect Georgetown Penang? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Citadines Connect Georgetown Penang, offering easy access to explore. While there isn't an MRT station immediately nearby, the bus network provides convenient transport to explore the many visitor attractions near me, including the iconic Cheong Fatt Tze Mansion and the vibrant street art scene. Plenty of things to do nearby await!
Is Citadines Connect Georgetown Penang a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the pet policies of specific hotels like Citadines Connect Georgetown Penang. To find out if it's a pet-friendly hotel or allows animals, I recommend checking their official website or contacting them directly. Many hotel websites clearly state their pet policies, and contacting them will give you a definitive answer. Looking for "pet friendly hotel" or "animal friendly hotels" in your search might also help you find similar options if Citadines Connect Georgetown Penang isn't suitable.
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More Reviews from Other Guests in Citadines Connect Georgetown Penang

8.2
Very Good
From 56 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

10.0

Sort by
Most Relevant
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Traveler Reviews Citadines Connect Georgetown Penang

Number of reviews per page
20
40
Top reviews
Serina
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient walking distance to restaurants and food markets and shopping mall
HRH Princess
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Harvinder
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely hotel with a good location.
Jae Shin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

.
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Chi Hwa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Christopher
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Vasily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
MASAHIRO
icon-Leisure
Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

隣の部屋のシャワーの音が聞こえる
Mary
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location!
Glen
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
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William
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Heather Joy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
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Jia Yuan Janet
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Decent size, clean and has nearby mall. Many food options.
Serina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

very pleasant stay , will be back again
Triena
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Read More
Tang
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
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Ka
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Clean. Convenient location
Irene
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Justin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Citadines Connect Georgetown Penang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 56 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Citadines Connect Georgetown Penang

Number of reviews per page
20
40
Top reviews
Serina
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Convenient walking distance to restaurants and food markets and shopping mall
HRH Princess
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

I had a wonderful stay at Citadines Connect in Penang. It was very clean, super comfortable bed & a very convenient location to explore Penang.
Harvinder
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Lovely hotel with a good location.
Jae Shin
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

.
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Centrally located and a short walk to Komtar and rest of the attractions. Unfortunately the swimming pool was CLOSED due to pump failure.
Chi Hwa
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Christopher
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Vasily
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
MASAHIRO
icon-Leisure
Leisure
6.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

隣の部屋のシャワーの音が聞こえる
Mary
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location!
Glen
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Read More
William
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Heather Joy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Read More
Jia Yuan Janet
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Decent size, clean and has nearby mall. Many food options.
Serina
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

very pleasant stay , will be back again
Triena
10.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
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Tang
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
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Ka
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Clean. Convenient location
Irene
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Justin
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The staff were very friendly and approachable. The swimming pool and gym was dencent and clean. The only shortfall is complimentary bottles of water in the room.
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