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Crystal Crown Hotel Johor Bahru
Hotels
7.4
/10
Pleasant
745 reviews
What Guests Say About Their Stay
Lim S. Y. A.
9.7
/ 10
The overall experience of the hotel is top notch! I will definitely come back.
PT MULTI PRIMA JAYAMAS
8.5
/ 10
The hotel is nice, the rooms are big, although the hotel is old but still clean, want to find food is also easy, going to the mall love live on foot, top deh.
See original
razi h.
9.7
/ 10
Superb and good hospitality from hotel staff.
Eldrick
10.0
/ 10
This Crystal Crown Hotel is located near KSL shopping mall and within walking distance to FnB outlets . Provide reasonable breakfast meals and hotel services are just as great .
Is also value added as price range are good in my opinion however, they could have improve the range of TV channels or at lease more movies channels for individual selection .
Verified traveler
10.0
/ 10
everything was fine. the deposit for the hotel is rm100 not rm500 as per the expedia stated.
the parking was free and the room also clean.
In the Area
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117 Jalan Tebrau , Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80250
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Crystal Crown Hotel Johor Bahru
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What's around Crystal Crown Hotel Johor Bahru
117 Jalan Tebrau , Johor Bahru - City Center, Johor Bahru, Johor, Malaysia, 80250
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Crystal Crown Hotel Johor Bahru Rates per Night
Crystal Crown Hotel Johor Bahru room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.
Looking for the best Crystal Crown Hotel Johor Bahru hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!
Crystal Crown Hotel Johor Bahru Location & Address
Crystal Crown Hotel Johor Bahru is located at 117 Jalan Tebrau, Johor Bahru - Pusat Bandar, Johor Bahru, Johor, Malaysia, 80250. It's situated in the Johor Bahru area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately XX km from the city center.
How to go to Crystal Crown Hotel Johor Bahru from Airport
Getting from Senai International Airport (JHB) to Crystal Crown Hotel Johor Bahru is a breeze with several convenient options. Whether you're after speed, affordability, or comfort, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of your choices for a smooth hotel transfer:
Taxi (Most Direct):
A taxi is the most straightforward way to reach the hotel. You'll find taxi stands outside the arrival hall. The journey typically takes around 30-45 minutes, depending on traffic.Ride Hailing (Convenient):
Ride hailing services offer a convenient and often cost-effective alternative to taxis. Simply book a ride through your app after collecting your luggage.Airport Bus to JB Sentral + Taxi/Ride Hailing (Budget-Friendly):
Take the airport bus to JB Sentral, the main transportation hub in Johor Bahru. From there, you can easily grab a taxi or use a ride hailing service to reach Crystal Crown Hotel. This is a more affordable option, but it takes longer.Private Airport Transfer (Pre-Booked Comfort):
For a hassle-free experience, consider pre-booking a private airport transfer. A driver will meet you at the arrival hall and take you directly to the hotel in comfort.
Tips:
For the most convenient route, especially if you have luggage, a taxi or ride hailing service is recommended. If you're on a budget and have time to spare, the airport bus to JB Sentral followed by a taxi or ride hailing ride is a good option.Crystal Crown Hotel Johor Bahru Reviews & Summary
Looking for all about hotel Crystal Crown Hotel Johor Bahru? This popular hotel consistently receives positive hotel reviews for its comfortable accommodations and convenient location. Guests particularly appreciate the friendly staff and the range of amenities available.
What makes Crystal Crown Hotel stand out? Many guests love about the hotel is its rooftop pool, offering stunning views of the city. The hotel also boasts a well-equipped fitness centre and several dining options. One recent review hotel stated, "The Crystal Crown Hotel was a fantastic choice! The room was spacious and clean, the staff were incredibly helpful, and the location was perfect for exploring Johor Bahru. I would definitely stay here again."
Crystal Crown Hotel Johor Bahru Room Types Available
Choosing the right hotel room type can make all the difference to your stay. Crystal Crown Hotel Johor Bahru offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to spacious suites, there's a different hotel room types for everyone.
Standard Room:
These comfortable rooms are ideal for solo travellers or couples. They typically feature a double or twin beds, a private bathroom, and essential amenities.Deluxe Room:
Offering more space and enhanced amenities, Deluxe Rooms are a great option for those seeking extra comfort. Some may offer city views.Executive Suite:
For a truly luxurious experience, consider an Executive Suite. These spacious suites feature a separate living area, a larger bathroom (often with a bathtub), and premium amenities.Family Room:
Perfect for families travelling with children, Family Rooms offer ample space and may include multiple beds or a sofa bed.
Please note that smoking/non-smoking rooms are available upon request, subject to availability. Some rooms may feature bathtubs, while others have bidets. Contact the hotel directly to confirm specific room features. Crystal Crown Hotel Johor Bahru is not a pet-friendly hotel.
Hotel Facilities in Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Johor Bahru offers a wide range of hotel facilities to ensure a comfortable and enjoyable stay for all guests. Whether you're travelling for business or leisure, you'll find plenty of hotel amenities to keep you entertained and relaxed.
Swimming Pool:
Take a refreshing dip in the hotel's swimming pool. Operating hours are typically from 7:00 AM to 7:00 PM.Fitness Centre:
Stay active during your stay at the well-equipped fitness centre. Open 24 hours.Restaurants and Cafes:
Enjoy a variety of culinary delights at the hotel's restaurants and cafes. (See separate section for details).Business Centre:
Stay connected and productive at the business centre, offering computer access, printing, and other services.Free Wi-Fi:
Stay connected with complimentary Wi-Fi access throughout the hotel.Parking:
On-site parking is available for guests.
Kid-friendly facilities include a children's pool and a playground. Please note that some facilities may incur extra fees. Contact the hotel directly for specific pricing.
Hotel Buffet or Restaurant/Cafe in Crystal Crown Hotel Johor Bahru
Crystal Crown Hotel Johor Bahru boasts several dining options, ensuring a delightful culinary experience for every guest. Whether you're in the mood for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find something to satisfy your cravings.
Coffee Lounge:
Enjoy a selection of coffee, tea, pastries, and light snacks. Open from 8:00 AM to 10:00 PM.Chinese Restaurant:
Indulge in authentic Chinese cuisine. Prices vary depending on the dish. Open for lunch and dinner.Buffet Restaurant:
Offers a daily buffet breakfast, lunch and dinner with a wide variety of international and local dishes. The price is approximately SGD 30 per person.
The hotel's signature dish is the Nasi Goreng Kampung, a flavorful fried rice dish with chicken, prawns, and vegetables.
Crystal Crown Hotel Johor Bahru Airport pickups and How to Book
Need a convenient hotel to airport transfer? Crystal Crown Hotel Johor Bahru offers hotels with airport shuttle services to make your arrival and departure as smooth as possible. This service provides a hassle-free way to get to and from Senai International Airport (JHB).
To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details (arrival time, flight number) and the number of passengers. The hotel will arrange for a driver to meet you at the arrival hall. Additional charges may apply for this service.
Nearby MRT Station & Bus Stops
Getting around Johor Bahru from Crystal Crown Hotel Johor Bahru is easy thanks to the nearby MRT station and bus stops nearby. Public transportation offers a convenient and affordable way to explore the city.
JB Sentral Bus Terminal:
This is the main transportation hub in Johor Bahru, offering connections to various destinations within the city and beyond. It's approximately 3 km from the hotel.Larkin Sentral Bus Terminal:
Another major bus terminal, providing long-distance bus services. It's located about 8 km from the hotel.
To use the public transport system, you can purchase a Touch 'n Go card, which can be used on buses and trains. These cards are available for purchase at most convenience stores and transportation hubs.
Nearby Attractions for Family / Kid Friendly
Looking for nearby activities to keep the whole family entertained? Johor Bahru offers a wealth of attractions, from theme parks to cultural sites. There are plenty of nearby places to go that are perfect for a fun-filled day out.
LEGOLAND Malaysia:
A must-visit for LEGO fans of all ages. Enjoy thrilling rides, interactive exhibits, and impressive LEGO creations. Located approximately 25 km from the hotel. Entry price: Approximately SGD 75 per person.Hello Kitty Town:
A delightful indoor theme park dedicated to the beloved Hello Kitty character. Perfect for younger children. Located approximately 25 km from the hotel. Entry price: Approximately SGD 50 per person.Austin Heights Water & Adventure Park:
A fun-filled water park with slides, pools, and other attractions. Located approximately 15 km from the hotel. Entry price: Approximately SGD 40 per person.Johor Zoo:
Get up close and personal with a variety of animals at this local zoo. Located approximately 5 km from the hotel. Entry price: Approximately SGD 5 per person.Angry Birds Activity Park Johor Bahru:
An indoor activity park based on the popular Angry Birds game. Located within Komtar JBCC mall, approximately 3 km from the hotel. Entry price: Approximately SGD 30 per person.
Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!
Where to eat near Crystal Crown Hotel Johor Bahru (Johor Bahru)
Craving some delicious nearby dining options? Johor Bahru is a food lover's paradise, with a wide variety of local food and international cuisine to choose from. From trendy cafes to bustling street food stalls, there's something to satisfy every palate.
Cafes/Restaurants:
The Replacement Lodge & Kitchen:
A popular cafe known for its delicious brunch dishes and specialty coffee.Flowers in the Window:
A charming cafe serving up healthy and flavorful meals in a beautiful setting.SDS Cafe:
A local chain cafe offering a wide variety of cakes, pastries, and light meals.
Local Street Food:
Kaya Toast:
A classic Malaysian breakfast of toasted bread with kaya jam and butter.Satay:
Grilled skewers of marinated meat served with peanut sauce.Nasi Lemak:
Fragrant rice cooked in coconut milk and pandan leaf, served with various side dishes.Laksa:
A spicy noodle soup with coconut milk and various toppings.Char Kway Teow:
Stir-fried rice noodles with prawns, cockles, and Chinese sausage.
Shopping places near Crystal Crown Hotel Johor Bahru (Johor Bahru)
Looking for some retail therapy? Crystal Crown Hotel Johor Bahru is conveniently located near several shopping places, offering a wide variety of dept stores near me and retail options. Whether you're looking for high-end brands or local souvenirs, you'll find it all nearby shopping.
Komtar JBCC:
A large shopping mall located in the city centre, featuring a wide variety of international and local brands.Johor Bahru City Square:
Another popular shopping mall, offering a mix of retail outlets, restaurants, and entertainment options.KSL City Mall:
A large mall with a wide variety of shops, restaurants, and a cinema.
Other Places to Stay Near Crystal Crown Hotel Johor Bahru
If Crystal Crown Hotel Johor Bahru isn't quite what you're looking for, there are plenty of other affordable hotels nearby to choose from. Johor Bahru offers a wide range of accommodations to suit every budget and preference. Here are some of the best hotel nearby options:
Luxury/5–6 star hotels nearby:
Amari Johor Bahru:
A stylish hotel offering modern accommodations and excellent amenities.DoubleTree by Hilton Johor Bahru:
A popular choice for its comfortable rooms and convenient location.Holiday Inn Johor Bahru City Centre:
A well-regarded hotel with a range of facilities and services.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!
Four-star hotels nearby:
Thistle Johor Bahru:
A well-established hotel with a range of facilities and a convenient location.Grand Paragon Hotel Johor Bahru:
A popular choice for its comfortable rooms and excellent service.Holiday Inn Express & Suites Johor Bahru:
A modern hotel offering comfortable accommodations at a reasonable price.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!
Three-star hotels nearby:
Hotel Granada Johor Bahru:
A budget-friendly option offering comfortable accommodations and essential amenities.TROVE Johor Bahru:
A modern hotel with a stylish design and a convenient location.Amari Johor Bahru:
A stylish hotel offering modern accommodations and excellent amenities.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!
Conclusion
Finding the perfect hotel for your trip to Johor Bahru is essential for a comfortable and memorable experience. Crystal Crown Hotel Johor Bahru offers a great combination of comfort, convenience, and value, making it an excellent choice for both business and leisure travellers. With its range of amenities, convenient location, and positive hotel availability, it's a popular option for visitors to the city.
Ready to book your stay? Don't miss out on the best hotel reservations and room booking deals! Check Traveloka for the latest offers and secure your room today. Whether you're looking for a luxurious suite or a budget-friendly room, Traveloka has something for everyone. Start planning your Johor Bahru adventure now and book cheap hotels in Malaysia or find cheap hotels nearby!
All facilities in Crystal Crown Hotel Johor Bahru
Bar, Cafe and Lounge
Functional Hall
Common Space
Lobby
Exterior
Public Facilities
- Parking
- Coffee shop
- Elevator
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- Concierge
- Doorman
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Mobile
- Multilingual staff
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Restaurant with AC
- Bar
- Breakfast
- Cafe
- Dining area
- Snacks
In-room Facilities
- Bathtub
- Cable TV
- Desk
- Hairdryer
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Banquet
- Connecting rooms
- Family room
- Non-smoking room
- Smoking area
Business Facilities
- Business center
- Business facilities
- Computer station
- Conference room
- Meeting facilities
- Photocopier
- Projector
Things to Do
- Massage
- Outdoor pool
- Sauna
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible parking
Nearby Facilities
- ATM/Banking
- Shops
- Supermarket
Connectivity
- Internet point
- Free WiFi
Transportation
- Secure parking
Accommodation Policy & General Information in Crystal Crown Hotel Johor Bahru
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
In compliance with the latest instructions from the Kementerian Kesihatan Malaysia (KKM) and as part of these new health and safety regulations, we are required to enforce a stricter non-smoking policy throughout our establishment. Hence, all our rooms now are non smoking.
Additional Policy
In compliance with the latest instructions from the Kementerian Kesihatan Malaysia (KKM) and as part of these new health and safety regulations, we are required to enforce a stricter non-smoking policy throughout our establishment. Hence, all our rooms now are non smoking.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Crystal Crown Hotel Johor Bahru | 264 |
Number of floors in Crystal Crown Hotel Johor Bahru | 15 |
Another facilities in Crystal Crown Hotel Johor Bahru | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in Crystal Crown Hotel Johor Bahru
Is Crystal Crown Hotel Johor Bahru parking free for hotel guests, and do you offer valet parking services?
Yes, hotel parking is complimentary for guests staying at Crystal Crown Hotel Johor Bahru. We don't currently offer valet parking services, however, ample parking is available for your convenience. Should you require assistance with your vehicle, please don't hesitate to ask at reception.
Does Crystal Crown Hotel Johor Bahru offer hotel smoking rooms or designated smoking areas for guests?
To clarify, Crystal Crown Hotel Johor Bahru's policy on smoking isn't explicitly stated on their readily available online information. To confirm whether they offer hotel smoking rooms or designated smoking areas, it's best to contact the hotel directly via phone or email. They can provide the most up-to-date and accurate information regarding their smoking policy.
Does Crystal Crown Hotel Johor Bahru offer free hotel Wi-Fi for guests during their stay?
To confirm whether Crystal Crown Hotel Johor Bahru provides complimentary hotel wifi, it's best to check directly with the hotel. Their website or a quick phone call will give you the most up-to-date and accurate information regarding their wifi policy for guests. Many hotels offer free wifi, but it's always wise to verify before your stay.
Where is the nearest MRT station or bus stops nearby Crystal Crown Hotel Johor Bahru? What are the top visitor attractions near the hotel?
The nearest bus stops are a short walk from Crystal Crown Hotel Johor Bahru, offering easy access to the city. While there isn't an MRT station immediately nearby, bus routes provide convenient transport. For visitor attractions, explore the nearby Johor Bahru City Square and the bustling Jalan Wong Ah Fook, offering a mix of shopping and local experiences. These things to do nearby make for a great stay.
Is Crystal Crown Hotel Johor Bahru a pet friendly hotel?
I'm afraid I don't have access to real-time information, including specific hotel policies. To find out if Crystal Crown Hotel Johor Bahru is pet-friendly, I recommend checking their official website or contacting them directly. Many hotels have specific policies regarding animal-friendly hotels and whether they allow pets, so it's best to confirm directly with the hotel to avoid any disappointment.
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More Reviews from Other Guests in Crystal Crown Hotel Johor Bahru
Overall Ratings & Reviews Crystal Crown Hotel Johor Bahru
Traveloka (285)
Other sources (460)
7.0
Pleasant
From 460 reviews
Cleanliness
7.0
Room Comfort
6.8
Location
8.2
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Crystal Crown Hotel Johor Bahru
Number of reviews per page
20
40
Top reviews
Chong
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Nice food serounding the hotel . Easy to access to other shopping mall
Tan
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
We returned hotel at about 11 pm, there was not a single security personnel at the hotel lobby. At the counter, we saw a single person playing with mobile phone, without noticing us going into the hotel lift. The lift could be accessed by anybody to any levels.
Chan Lee
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Dont like:
1. it doesn't not come with free breakfast with the price paid.
2. Room facing the main road, very noisy with motorcycle passby almost the whole night, unable to have good rest.
Rachel
Business
2.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
Read More
Siddhartha
Leisure with Friends
4.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The court hangers were had fungai. The staff woke me up early in the asking to change room.
The room had no windows. The toilet pipe was weird as hell, there were no trigger on the pipe.
Tracy
Leisure with Children
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking.
The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation.
After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy.
We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Read More
Seow Wah
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Ok
Cheong
Friends and Family
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Always stay here shen in JB
Georgina Siew Ling
Leisure Family
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Staff is helpful & attentive
Bin Soo
Leisure with Friends
4.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Bed not comfy
Samantha
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Friendly staff
Verified traveler
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
The renovated rooms look great. Though the TV has no signal. (Didnt bother to ask for help, since I'm not using anyway).
No in-room safe, used the safe deposit at front desk. Similar to past reviewers, they seems to have poor housekeeping of the safe keys. Took them some time to find the keys that I've returned the night before.
Read More
Larry Ng
Business
8.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Fast Check in and very good location for good food all around. Rooms need renovations.
Verified traveler
Friends and Family
8.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
The renovated room was quite clean. The staffs were helpful too during our stay.
ADELA
Leisure
6.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The room i stay it still haven't renovations and the breakfast same daily ..i hope different menu daily Thanks
Chee Kiong
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Car park super narrow.
Verified traveler
8.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Hotel room is big but bath room is old.
Nordin
4.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Old hotel. Desperately needs makeover or just demolish entirely to make way for new construction of newer generation hotels.
No shower screen in toilet. Old WC and carpeting.
Verified traveler
Business
8.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Room looks old, different from posted pictures online.
breakfast was great!
Staff were very welcoming especially those assigned in the cafe
PRATHIVAN
Family
8.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Good hotel. Spacious room, bathtub, toiletries except floor mat
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Crystal Crown Hotel Johor Bahru
Traveloka (285)
Other sources (460)
7.0
Pleasant
From 460 reviews
Cleanliness
7.0
Room Comfort
6.8
Location
8.2
Service and Facilites
7.2
Sort by
Most Relevant
Preferences
See All
Traveler Reviews Crystal Crown Hotel Johor Bahru
Number of reviews per page
20
40
Top reviews
Chong
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Nice food serounding the hotel . Easy to access to other shopping mall
Tan
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
We returned hotel at about 11 pm, there was not a single security personnel at the hotel lobby. At the counter, we saw a single person playing with mobile phone, without noticing us going into the hotel lift. The lift could be accessed by anybody to any levels.
Chan Lee
Leisure with Partner
2.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Dont like:
1. it doesn't not come with free breakfast with the price paid.
2. Room facing the main road, very noisy with motorcycle passby almost the whole night, unable to have good rest.
Rachel
Business
2.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
When I checked in this hotel, the receptionist assigned me 14th floor room. The room was terrible, there was strong smell in the room, aircon leaving, room was dark the light was very old. It is totally different from what i saw on the internet. I went down to complain about the leaking, and they changed my room to 7th floor. It is renovated room. A huge difference for the room, the bed is new, room is bright and the bathroom is new. I wonder why the reception did not put me to 7th floor, there were empty rooms. I paid Rm270 per night. Luckily i went to ask to change room, otherwise I would have stayed in an very old room. I won't go back to this room
Read More
Siddhartha
Leisure with Friends
4.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The court hangers were had fungai. The staff woke me up early in the asking to change room.
The room had no windows. The toilet pipe was weird as hell, there were no trigger on the pipe.
Tracy
Leisure with Children
2.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
We stayed at Crystal Crown Hotel Johor Bahru from 29/3 to 1/4 during the Raya holiday for a short Singapore trip. Chose this hotel because of its location near CIQ and reviews mentioning spacious rooms. Unfortunately, it was a disappointing experience. The hotel and room were old and outdated. Shower water pressure was inconsistent — it stopped and started while using, which was very annoying. TV was small, fridge wasn’t turned on, and basic amenities were lacking.
The worst part — my son's soft toy (a SGD18 dragon from Universal Studios) went missing from our room on 31/3 while we were out. He was very attached to it and slept with it every night. The only people who entered the room were housekeeping. We reported the incident to the front desk, but they couldn’t give any answer. At check-out, they asked us to write an incident report and wait for their investigation.
After two days, Azhar from the hotel replied saying they are not responsible for lost items and asked us to make a police report. Seriously? They expect guests to travel back to JB just to report a missing soft toy? This response was frustrating and disappointing. No accountability, no empathy.
We will never stay here again. The staff can’t be trusted and the hotel clearly does not care about guest experiences. Not safe, not worth it. Avoid this place.
Read More
Seow Wah
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Ok
Cheong
Friends and Family
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Always stay here shen in JB
Georgina Siew Ling
Leisure Family
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Staff is helpful & attentive
Bin Soo
Leisure with Friends
4.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Bed not comfy
Samantha
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Friendly staff
Verified traveler
8.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
The renovated rooms look great. Though the TV has no signal. (Didnt bother to ask for help, since I'm not using anyway).
No in-room safe, used the safe deposit at front desk. Similar to past reviewers, they seems to have poor housekeeping of the safe keys. Took them some time to find the keys that I've returned the night before.
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Larry Ng
Business
8.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
Fast Check in and very good location for good food all around. Rooms need renovations.
Verified traveler
Friends and Family
8.0
/10
Reviewed 64 week(s) ago
Hotels.com verified review
The renovated room was quite clean. The staffs were helpful too during our stay.
ADELA
Leisure
6.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
The room i stay it still haven't renovations and the breakfast same daily ..i hope different menu daily Thanks
Chee Kiong
Leisure with Partner
6.0
/10
Reviewed 67 week(s) ago
Expedia Group verified review
Car park super narrow.
Verified traveler
8.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Hotel room is big but bath room is old.
Nordin
4.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Old hotel. Desperately needs makeover or just demolish entirely to make way for new construction of newer generation hotels.
No shower screen in toilet. Old WC and carpeting.
Verified traveler
Business
8.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
Room looks old, different from posted pictures online.
breakfast was great!
Staff were very welcoming especially those assigned in the cafe
PRATHIVAN
Family
8.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Good hotel. Spacious room, bathtub, toiletries except floor mat
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