Dua Sentral KL Sentral

Apartments
7.5
/10
Pleasant
38 reviews

What Guests Say About Their Stay

Edmond
10.0
/ 10
Had a great stay at Dua Sentral KL Sentral by Five Senses! The unit was clean, comfortable, and well-equipped. The check-in process was smooth, and the staff was helpful throughout my stay. The location was convenient, and the facilities were excellent. Would definitely recommend
Ilyana
10.0
/ 10
This is what I would call a serviced apartment. I had the studio which comprised of a kitchenette ((equipped with a minibar fridge, a microwave, a kettle and a single induction hob) with cutlery, crockery and mugs and glasses), a lounge area, a bedroom with a king-sized bed and a bathroom. The apartment itself was fairly clean. There was a broom provided to sweep the floors. I did notice a few small cockroaches that came out at night, but they're nothing a bit of insect spray can't handle. I had a comfortable stay, and would choose this place again.
Calvin
10.0
/ 10
This property is cheap and budget friendly. For those who are looking for a better than budget hotel stay, this is a recommended place. The unit comes with bath tub and all ammenities is there. Also there is swimming pool. Location wise is near to all the popular landmark which make it very easy to access. Overall good place to experience.
In the Area
See Map
8 Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia, 50470

Main Facilities

Read More
Restaurant
Swimming Pool
Elevator
Dua Sentral KL Sentral is located in area / city KL Sentral.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Dua Sentral KL Sentral

8 Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia, 50470
Discover More Places
Others Dua Sentral KL Sentral
Others 2 Dua Sentral KL Sentral

Discover More About Dua Sentral KL Sentral

Dua Sentral KL Sentral Rates per Night

Dua Sentral KL Sentral room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Dua Sentral KL Sentral hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Dua Sentral KL Sentral Location & Address

Dua Sentral KL Sentral is located at 8 Jalan Tun Sambanthan, KL Sentral, Kuala Lumpur, Malaysia, 50470. It's situated in the Kuala Lumpur area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 2 km from the city center.

How to go to Dua Sentral KL Sentral from Airport

Arranging your hotel transfer from the airport to Dua Sentral KL Sentral is a crucial part of planning your trip. Here are a few options to consider for your hotel transfer from airport to hotel, ensuring a smooth arrival.

  • Taxi (Most Direct):

    A taxi from Kuala Lumpur International Airport (KLIA) or KLIA2 is the most direct way to reach Dua Sentral KL Sentral. The journey typically takes around 45 minutes to an hour, depending on traffic conditions.
  • KLIA Ekspres Train & Taxi (Fastest):

    Take the KLIA Ekspres train from the airport to KL Sentral Station. This is the fastest option, taking only 28 minutes. From KL Sentral, you can easily grab a taxi or Ride Hailing to Dua Sentral KL Sentral, which is just a short drive away.
  • KLIA Transit Train & Ride Hailing (Budget-Friendly):

    The KLIA Transit train is a slightly slower but more affordable option compared to the KLIA Ekspres. Alight at KL Sentral and then use Ride Hailing to reach the hotel.
  • Airport Bus & Ride Hailing (Cheapest):

    Airport buses are the most economical option. Several bus companies operate routes from KLIA and KLIA2 to KL Sentral. From KL Sentral, take a Ride Hailing to the hotel.

Tips:

For the most convenient route, consider taking the KLIA Ekspres train to KL Sentral and then a short taxi or Ride Hailing ride to Dua Sentral KL Sentral. This combination offers a balance of speed and comfort.

Dua Sentral KL Sentral Reviews & Summary

Looking for all about hotel Dua Sentral KL Sentral? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers. Guests frequently praise its convenient location and excellent service.

What guests love about the hotel is its proximity to KL Sentral Station, making it easy to explore Kuala Lumpur. The spacious rooms and comfortable beds are also frequently mentioned. A standout feature is the rooftop pool, offering stunning city views. One recent guest wrote, "The location was perfect, the staff were friendly, and the room was spotless. I would definitely stay here again!"

Dua Sentral KL Sentral Room Types Available

Choosing the right hotel room type can significantly enhance your stay at Dua Sentral KL Sentral. Understanding the different hotel bedroom types available ensures you get the perfect fit for your needs. Here's a breakdown of the categories of hotel rooms you can expect:

  • Deluxe Room:

    Offers comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Executive Suite:

    Features a separate living area and enhanced amenities. Some suites include a bathtub.
  • Family Room:

    Designed to accommodate families, with extra space and bedding.
  • Connecting Rooms:

    Ideal for larger groups or families who want to stay close together.
  • Pet-Friendly Rooms:

    Dua Sentral KL Sentral does not offer pet-friendly rooms.

Hotel Facilities in Dua Sentral KL Sentral

Dua Sentral KL Sentral boasts a wide array of hotel facilities designed to enhance your stay. From relaxation to recreation, the hotel amenities cater to both adults and children. Here's a look at what's on offer:

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open from 7:00 AM to 9:00 PM.
  • Fitness Centre:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in a range of treatments for ultimate relaxation. Extra fees apply.
  • Kids' Club:

    A dedicated space for children with supervised activities. Open from 9:00 AM to 6:00 PM.
  • Business Centre:

    Equipped with computers and printing facilities. Open 24 hours.
  • Free Wi-Fi:

    Available throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Dua Sentral KL Sentral

Dua Sentral KL Sentral offers a variety of dining options to satisfy every palate. Whether you're looking for a quick bite or a lavish hotel buffet, you'll find something to enjoy. Here's a breakdown of the hotel restaurant and cafe options:

  • The Brasserie:

    Serves international cuisine with a focus on Malaysian specialties. Open for breakfast, lunch, and dinner. Buffet breakfast is available at SGD 35 per person.
  • Cafe Dua:

    A casual cafe offering coffee, pastries, and light meals. Open from 7:00 AM to 10:00 PM.
  • Poolside Bar:

    Enjoy refreshing drinks and snacks by the pool. Open from 10:00 AM to 7:00 PM.

Special Dishes:

Don't miss the Nasi Lemak at The Brasserie, a signature Malaysian dish.

Dua Sentral KL Sentral Airport pickups and How to Book

Looking for hotels with airport shuttle services? Dua Sentral KL Sentral offers a convenient hotel to airport transfer service for its guests. Here's how to book and what you need to know:

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm the booking and provide instructions on where to meet the driver upon arrival. Additional charges apply for this service.

Nearby MRT Station & Bus Stops

Navigating Kuala Lumpur is easy with the excellent public transport options near Dua Sentral KL Sentral. Here's a guide to the nearby MRT station and bus stops nearby:

  • KL Sentral MRT Station:

    The nearest MRT station is KL Sentral, which is part of the integrated transportation hub. It's approximately a 5-minute walk from the hotel.
  • KL Sentral Bus Terminal:

    Located within the KL Sentral complex, this bus terminal provides access to various destinations in and around Kuala Lumpur.
  • Bus Stops along Jalan Tun Sambanthan:

    Several bus stops are located along Jalan Tun Sambanthan, within a short walking distance of the hotel.

Public Transport Cards:

To use the MRT and buses, you can purchase a Touch 'n Go card. These cards can be bought and reloaded at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and looking for nearby activities? Kuala Lumpur offers a plethora of nearby places to go that are perfect for families and kids. Here are some top picks for nearby sightseeing places:

  • Petronas Twin Towers:

    A must-see landmark with stunning views from the Skybridge. Located approximately 4 km from the hotel. Entry price: SGD 25.
  • KL Tower:

    Offers panoramic city views and a revolving restaurant. Located approximately 3 km from the hotel. Entry price: SGD 20.
  • Aquaria KLCC:

    An impressive aquarium with a wide variety of marine life. Located approximately 4 km from the hotel. Entry price: SGD 30.
  • Sunway Lagoon Theme Park:

    A fun-filled theme park with water rides, amusement park attractions, and a wildlife park. Located approximately 15 km from the hotel. Entry price: SGD 50.
  • Islamic Arts Museum Malaysia:

    Showcases a stunning collection of Islamic art and artifacts. Located approximately 2 km from the hotel. Entry price: SGD 10.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Dua Sentral KL Sentral (Kuala Lumpur)

Exploring the nearby dining scene around Dua Sentral KL Sentral is a treat for food lovers. From trendy cafes to authentic local food, there's something for everyone. Here are some top picks for nearby dining:

Cafes/Restaurants:

  • Starbucks (KL Sentral):

    A familiar favourite for coffee and light bites.
  • The Coffee Bean & Tea Leaf (Nu Sentral Mall):

    Offers a wide selection of coffee, tea, and pastries.
  • Madam Kwan's (Mid Valley Megamall):

    Serves delicious Malaysian cuisine in a comfortable setting.

Local Street Food:

  • Nasi Lemak:

    A fragrant rice dish cooked in coconut milk and pandan leaf.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Laksa:

    A spicy noodle soup with coconut milk and various toppings.
  • Roti Canai:

    A flaky flatbread served with curry or dhal.
  • Kaya Toast:

    Toasted bread with coconut jam and butter.

Shopping places near Dua Sentral KL Sentral (Kuala Lumpur)

If you're in the mood for some retail therapy, you'll find plenty of nearby shopping options near Dua Sentral KL Sentral. Here are some top picks for nearby shopping:

  • Nu Sentral Mall:

    A modern shopping mall located adjacent to KL Sentral Station, offering a wide range of retail outlets and dining options.
  • Mid Valley Megamall:

    One of the largest shopping malls in Kuala Lumpur, featuring a vast selection of international and local brands.
  • Pavilion Kuala Lumpur:

    A high-end shopping mall located in the Bukit Bintang area, known for its luxury boutiques and designer stores.

Other Places to Stay Near Dua Sentral KL Sentral

If Dua Sentral KL Sentral isn't quite what you're looking for, there are plenty of other accommodations nearby. Here's a selection of hotels to consider:

Luxury/5–6 Star Hotels Nearby:

  • The Ritz-Carlton, Kuala Lumpur:

    Offers luxurious accommodations and exceptional service.
  • Mandarin Oriental, Kuala Lumpur:

    Boasts stunning views of the Petronas Twin Towers and world-class amenities.
  • Grand Hyatt Kuala Lumpur:

    Features spacious rooms and a rooftop pool with panoramic city views.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • Aloft Kuala Lumpur Sentral:

    A stylish hotel with a vibrant atmosphere and convenient location.
  • The Gardens Hotel & Residences Kuala Lumpur:

    Offers comfortable accommodations and easy access to Mid Valley Megamall.
  • Pullman Kuala Lumpur City Centre Hotel & Residences:

    Features spacious rooms and a range of amenities, including a swimming pool and fitness centre.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Hotel Sentral Kuala Lumpur:

    A budget-friendly option with a convenient location near KL Sentral Station.
  • My Hotel @ Sentral:

    Offers clean and comfortable accommodations at an affordable price.
  • Prescott Hotel Kuala Lumpur Medan Tuanku:

    Features simple yet comfortable rooms and a convenient location near public transport.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Finding the perfect hotel in Kuala Lumpur can be a breeze with the right information. Dua Sentral KL Sentral offers a fantastic base for exploring the city, with its convenient location and comfortable amenities. Hotel availability can vary, so it's always a good idea to book in advance to secure your preferred room type.

Ready to plan your trip? Make your hotel reservations through Traveloka for the best deals and a seamless booking experience. Whether you're looking for a luxury escape or a budget-friendly stay, Traveloka has something for everyone. Don't wait, book cheap hotels in Malaysia today and discover the best cheap hotels nearby!

All facilities in Dua Sentral KL Sentral

Others Dua Sentral KL Sentral
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Coffee shop
  • Elevator

Hotel Services

  • Luggage storage
  • Front desk
  • Laundry service

General

  • Parking
  • Parking (surcharge)

Things to Do

  • Outdoor pool

Nearby Facilities

  • Grocery

Accommodation Policy & General Information in Dua Sentral KL Sentral

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Covered self parking fee: MYR 30 per day
  • Late check-out fee: MYR 80 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MYR 200 will be collected before check-in.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • Safety features at this property include a fire extinguisher and a security system

The front desk is open daily from 9:00 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, Elevator
Check-In / Check-Out Time
From 15:00 - 22:00 - to 11:00
Available rooms at Dua Sentral KL Sentral
110
Another facilities in Dua Sentral KL Sentral
Others, Smoke-free area, Coffee shop, Luggage storage, Front desk

Frequently asked question in Dua Sentral KL Sentral

What are available facilities at Dua Sentral KL Sentral?
There are top facilites at Dua Sentral KL Sentral such as Restaurant, Swimming Pool, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dua Sentral KL Sentral?
The standard check-in time at Dua Sentral KL Sentral is starting from 15:00 - 22:00 while the latest check-out time is at Before 11:00
What is the star rating of Dua Sentral KL Sentral
Dua Sentral KL Sentral has a 4.0-star rating.
How many rooms are available at Dua Sentral KL Sentral
Dua Sentral KL Sentral has 110.
Are there any parking spots at Dua Sentral KL Sentral ?
Yes: Yes, there are parking spots at Dua Sentral KL Sentral
See All

More Reviews from Other Guests in Dua Sentral KL Sentral

Overall Ratings & Reviews Dua Sentral KL Sentral

Traveloka (10)
Other sources (28)
7.0
Pleasant
From 28 reviews
Cleanliness

5.6

Room Comfort

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dua Sentral KL Sentral

Number of reviews per page
20
40
Top reviews
Sameer
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Five Senses KL by Dua Sentral, it's called. The 5 senses are disappointment, disgust, underwhelming, surprise and finally relief (that we were only staying a night). I was horrified that part of the check-in process involves a photo being taken of your passport, directly INTO a WhatsApp message and sent on the check-in agent's phone! Not sure where this is being sent/ stored. Didn't seem very professional. The photos of the Deluxe Queen Suite don't match reality. The apartment was on the 22nd floor, infested with cockroaches, and some squashed ones seen in drawers and on floors. Didn't seem thoroughly cleaned, apartment had a funny smell. No towels provided, had to go back downstairs to ask for some. Insufficient cutlery. Lots of wear and tear on the toilet, sink and bath. There's a nice cheap place to eat on the ground floor lobby. For a one-night stay, was tolerable. Was sent a message after the stay to give a 5 star review for a discounted future stay. Won't be returning!
Read More
Edmond
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Had a great stay at Dua Sentral KL Sentral by Five Senses! The unit was clean, comfortable, and well-equipped. The check-in process was smooth, and the staff was helpful throughout my stay. The location was convenient, and the facilities were excellent. Would definitely recommend
Chin
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room got lot of cockroac, dusty, furniture not equip.
Chetan
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good and clean
Syed Mohamed Buhari
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

It was excellent property and very spacious. the only item need improvement is bed.
Victor
icon-Leisure
Leisure
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Close to the UN mall
William
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Initially I tried to contact the property on the number given several times but could not get a reply. We were a little disappointed with the condition of the Apartment, the floors were dirty in some areas in the corners and we had to sweep everyday. The access door to the a/c unit was unlocked and slightly open, which might account for the dust issue. The equipment in some area was old, in the case of the hair dryer provided burnt out while we were using it. But the owner replaced it the same day, although she did not introduce herself as that. The decore was a bit tired and the sliding wardrobe door in the shower/toilet was not connected to the bottom track and swung as well as slid, I thought this a bit dangerous. I realise this was not an expensive let and on research differed little from other properties in the block, but wonder if they were of the same tired condition.
Read More
Lynda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

We weren’t happy the first couple of days as the toilet in our room was leaking. After a few days of complaining, we finally was moved to a much nicer and bigger room. Overall, the rooms are ok, not very clean, had cockroaches in the rooms and dusty. We could hear the traffic noise too from the 11th floor. The staff are nice and friendly though and service is not too bad. Overall, I think it’s pleasant enough.
Read More
Ilyana
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

This is what I would call a serviced apartment. I had the studio which comprised of a kitchenette ((equipped with a minibar fridge, a microwave, a kettle and a single induction hob) with cutlery, crockery and mugs and glasses), a lounge area, a bedroom with a king-sized bed and a bathroom. The apartment itself was fairly clean. There was a broom provided to sweep the floors. I did notice a few small cockroaches that came out at night, but they're nothing a bit of insect spray can't handle. I had a comfortable stay, and would choose this place again.
Read More
Verified traveler
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Nice studio apartment. Good amenities. Comfortable.
Ameen
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

There is no internet connectivity, no concierge, no stove in kitchen neither cutlery
Hari Prasad
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

The property is located very good place. However, it needs some improvements mainly the furnitures, sound proofing and timely to time cleaning.
Hanad
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This room was absolutely horrible. The window was broken so we heard everything outside. The room was filthy from the towels had greyish tint, the sheets had blood on them and not to mention the bugs everywhere. The receptionist was nice but definitely not worth staying at this property. If I could give it a 0, I would.
Johnnel
icon-Leisure
Leisure
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I wanted to really love my stay in Dua Sentral however, a few incidents happened that reflected my bad experience while staying in the property. 1. My initial room had dirty bathroom, where there were stains in the baths, and also the walls of tge bathroom. 2. My initial room had no electricity on day 3 starting at 4am. As there was little to no air in the room, I had to stay in the lobby til 10.15am, that when somebody opens the reception. (Yes, their reception is only open from 10am to 10pm, so even when there is an emergency like this, they will not help you, nor there is anyone to contact when there is an emergency.) 3. Even knowing that the incident had happened since 4am, they had no sense of urgency to assist. It took them more than an hour to actually send someone up to the unit to "look" at it. 4. After assessing the unit another hour later, they finally decided to move me to another unit. They didn't offer anything else for the inconvenienced caused by this, even to help me move my luggage. Bare in mind that there was no electricity since 4am, and they only sent someone around after 11am. 5. The A/C on both units were mediocre at best. Its as if you were using a fan instead of an A/C. 6. If you're gonna cook, bare in mind there is no kitchen hood, so smoke will literally covered the whole unit. Conclusion, even though the rates are cheaper, I would think twice on staying in this property again.
Read More
Edward
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Cons We saw cockroaches in the room We would loose wifi connect many times, because there were not enough beacons to handle all nearby devices. Pros Good location Friendly and very helpful employees
Wan Chun
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

There were cockroaches especially in the kitchen and toilet areas. Wifi connection is poor. Hence, also affect the TV programme reception. There are 3 TV in both rooms and living room but only has one TV box. Can only choose one place to watch TV.
Muhammad
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It was good except you have to grab for every where
Mary Ellen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Dirty and WiFi didn’t work
Calvin
icon-Business Family
Business Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

This property is cheap and budget friendly. For those who are looking for a better than budget hotel stay, this is a recommended place. The unit comes with bath tub and all ammenities is there. Also there is swimming pool. Location wise is near to all the popular landmark which make it very easy to access. Overall good place to experience.
Read More
CK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Good value for money , would visit again
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Dua Sentral KL Sentral

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Dua Sentral KL Sentral

Traveloka (10)
Other sources (28)
7.0
Pleasant
From 28 reviews
Cleanliness

5.6

Room Comfort

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dua Sentral KL Sentral

Number of reviews per page
20
40
Top reviews
Sameer
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Five Senses KL by Dua Sentral, it's called. The 5 senses are disappointment, disgust, underwhelming, surprise and finally relief (that we were only staying a night). I was horrified that part of the check-in process involves a photo being taken of your passport, directly INTO a WhatsApp message and sent on the check-in agent's phone! Not sure where this is being sent/ stored. Didn't seem very professional. The photos of the Deluxe Queen Suite don't match reality. The apartment was on the 22nd floor, infested with cockroaches, and some squashed ones seen in drawers and on floors. Didn't seem thoroughly cleaned, apartment had a funny smell. No towels provided, had to go back downstairs to ask for some. Insufficient cutlery. Lots of wear and tear on the toilet, sink and bath. There's a nice cheap place to eat on the ground floor lobby. For a one-night stay, was tolerable. Was sent a message after the stay to give a 5 star review for a discounted future stay. Won't be returning!
Read More
Edmond
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Had a great stay at Dua Sentral KL Sentral by Five Senses! The unit was clean, comfortable, and well-equipped. The check-in process was smooth, and the staff was helpful throughout my stay. The location was convenient, and the facilities were excellent. Would definitely recommend
Chin
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Room got lot of cockroac, dusty, furniture not equip.
Chetan
icon-Business
Business
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Good and clean
Syed Mohamed Buhari
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

It was excellent property and very spacious. the only item need improvement is bed.
Victor
icon-Leisure
Leisure
6.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Close to the UN mall
William
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Initially I tried to contact the property on the number given several times but could not get a reply. We were a little disappointed with the condition of the Apartment, the floors were dirty in some areas in the corners and we had to sweep everyday. The access door to the a/c unit was unlocked and slightly open, which might account for the dust issue. The equipment in some area was old, in the case of the hair dryer provided burnt out while we were using it. But the owner replaced it the same day, although she did not introduce herself as that. The decore was a bit tired and the sliding wardrobe door in the shower/toilet was not connected to the bottom track and swung as well as slid, I thought this a bit dangerous. I realise this was not an expensive let and on research differed little from other properties in the block, but wonder if they were of the same tired condition.
Read More
Lynda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

We weren’t happy the first couple of days as the toilet in our room was leaking. After a few days of complaining, we finally was moved to a much nicer and bigger room. Overall, the rooms are ok, not very clean, had cockroaches in the rooms and dusty. We could hear the traffic noise too from the 11th floor. The staff are nice and friendly though and service is not too bad. Overall, I think it’s pleasant enough.
Read More
Ilyana
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

This is what I would call a serviced apartment. I had the studio which comprised of a kitchenette ((equipped with a minibar fridge, a microwave, a kettle and a single induction hob) with cutlery, crockery and mugs and glasses), a lounge area, a bedroom with a king-sized bed and a bathroom. The apartment itself was fairly clean. There was a broom provided to sweep the floors. I did notice a few small cockroaches that came out at night, but they're nothing a bit of insect spray can't handle. I had a comfortable stay, and would choose this place again.
Read More
Verified traveler
10.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Nice studio apartment. Good amenities. Comfortable.
Ameen
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

There is no internet connectivity, no concierge, no stove in kitchen neither cutlery
Hari Prasad
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

The property is located very good place. However, it needs some improvements mainly the furnitures, sound proofing and timely to time cleaning.
Hanad
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

This room was absolutely horrible. The window was broken so we heard everything outside. The room was filthy from the towels had greyish tint, the sheets had blood on them and not to mention the bugs everywhere. The receptionist was nice but definitely not worth staying at this property. If I could give it a 0, I would.
Johnnel
icon-Leisure
Leisure
2.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

I wanted to really love my stay in Dua Sentral however, a few incidents happened that reflected my bad experience while staying in the property. 1. My initial room had dirty bathroom, where there were stains in the baths, and also the walls of tge bathroom. 2. My initial room had no electricity on day 3 starting at 4am. As there was little to no air in the room, I had to stay in the lobby til 10.15am, that when somebody opens the reception. (Yes, their reception is only open from 10am to 10pm, so even when there is an emergency like this, they will not help you, nor there is anyone to contact when there is an emergency.) 3. Even knowing that the incident had happened since 4am, they had no sense of urgency to assist. It took them more than an hour to actually send someone up to the unit to "look" at it. 4. After assessing the unit another hour later, they finally decided to move me to another unit. They didn't offer anything else for the inconvenienced caused by this, even to help me move my luggage. Bare in mind that there was no electricity since 4am, and they only sent someone around after 11am. 5. The A/C on both units were mediocre at best. Its as if you were using a fan instead of an A/C. 6. If you're gonna cook, bare in mind there is no kitchen hood, so smoke will literally covered the whole unit. Conclusion, even though the rates are cheaper, I would think twice on staying in this property again.
Read More
Edward
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Cons We saw cockroaches in the room We would loose wifi connect many times, because there were not enough beacons to handle all nearby devices. Pros Good location Friendly and very helpful employees
Wan Chun
4.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

There were cockroaches especially in the kitchen and toilet areas. Wifi connection is poor. Hence, also affect the TV programme reception. There are 3 TV in both rooms and living room but only has one TV box. Can only choose one place to watch TV.
Muhammad
8.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

It was good except you have to grab for every where
Mary Ellen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Dirty and WiFi didn’t work
Calvin
icon-Business Family
Business Family
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

This property is cheap and budget friendly. For those who are looking for a better than budget hotel stay, this is a recommended place. The unit comes with bath tub and all ammenities is there. Also there is swimming pool. Location wise is near to all the popular landmark which make it very easy to access. Overall good place to experience.
Read More
CK
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Good value for money , would visit again
Number of reviews per page
20
40