Eagle Bay Hotel

I have to climb to level three for up and down. No wifi provided. Facilities not maintained.

The hotel has many rooms but it is gloomy. Probably due to the covid-19 pandemic, not many people stay here. There are two elevators, only one is used. But I also chose to stay at this hotel because it is very close to the mosque. Chance to jemaah for Subuh prayers at the mosque. And also close to Kuah jetty. So I do not have to chase for the ferry boarding in the morning. If you want a lively hotel with people and nightlife, can stay at the Pantai Cenang area.

Overall is good. Close to Kuah town. Just bit old but clean

Cheap hotel. Good breakfast.

Convenient location with great service from staff

Good place to stay

the shower not have hot water. And the television signals not clear the movie.

I arrived one day before actual main visits arrive (Chinese New Year). I noticed in the room that TV had no signal. At the end was a week signal with very bad picture. I also noticed licking of the drainage. When I washed my hand, water dripped down and sprinkled on my legs. I reported that immediately, nothing happened. They had very dirty table cloth as well on the chairs. It would be better not have cloth if they are not ready to wash it enough frequently. With small repairs and small renovations, hotel could be great. People are pleasant but that can not take away bad fillings of how hotel is maintained. You can imagine that food winch was enough tasty lost much of good taste. I tried toaster only once but in some places it is working only on one side.

I think this hotel need maintenance immediately because it had so many broken things. Fortunately, the service staff still friendly always.

Overall good except tv not functioning..price cheap with only rm170 got 2 queen bed and 4 person breakfast..so far recommended.

Its totally bad parking lots, and never informed earlier in TA that swimming pool is under maintenance, air conditioning not work well, power off, haunted floor 7 room 707, it's very disturbing at night, no extra key provided, breakfast OK the menu, tv channel cannot change, not willing to change room to us, can sleep n bath, other than that same as budget hotel not worth till rm 165 per night not included tax here, not satisfactory

nice place and can improve again

Hotel was very old and run down. There was a worn and torn ironing board in the corridor. Seems to be left there unattended.

Unpleasant experience on this hotel. Overall category was failed. Will not recommend this to stay at Langkawi.

Good experience travel in langkawi....lot place to visit....but need more days to stay ....

Overall very disappointing, worst experience ever had

I stayed one extra night from My 3 original. Same issue problem with the room no toilet paper, no bottle waters. Keys was not working, Manager informed (complementary shuttle to the port). Thank you!

I arrived at 1pm they said room was not available (no problem) came back at 9pm they let me wait 10min on the reception to find a room.Spot of the sheet and towels. No toilet paper on the toilet. Spoke the day after with the manager she apologies, she promise an upgrading for one night. When I came back she said the room was not available anymore. Ask for a good price of one more night ( the hotel has a good location) they offer the same fare as your website so I book once again with you. Very bad service good location and ok brekfast.

My room have a bad smell, the floor quite dusty and the phone was broken.

Despite the fact that the staff were friendly and the room was a decent size it is not at all like the pictures in the booking site deliberately misleading potential guests. The rooms are incredibly shabby with tape on the cupboards and wardrobe, with noisy renovations. There was a pair of old shoes in the room when we arrived, no idea whose they were, so it had not been properly cleared. The bathroom is similar to what I imagine a prison bathroom to look like, it was at least 20 years old with paint that had peeled off the sink and there was rust on the metal door, something not allowed in the UK as it is a serious Health and Safety risk due to the potential for Tetanus. There is a large mosque across the road from the hotel which blasts out not just the standard call to prayer that you'd expect in an Islamic country, but long sermons lasting about an hour several times a day making it difficult to sleep, on holiday you don't necessarily appreciate the very loud 6 am wake up call and sermon. The wi-fi was awful and did not work most of the time. On top of all this the lift broke meaning a member of staff had to come let us down and up to our room and there was a 'mistake' in the booking system and a member of staff wanted to chuck us out even though I had paid for another night. The breakfast was bland and unsatisfying and made me feel ill afterwards, my boyfriend commented he had the worst sausage he'd ever had.