E&O Residences Kuala Lumpur

Hotels
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8.6
/10
Very Good
1,885 reviews

What Guests Say About Their Stay

M***d

10.0
/ 10
Staff was extremely helpful with our needs and professional in serving guest. Love the atmosphere and ambiance of the whole place. Parking was super safe and convenient. Strategic location. Walking distance to Pavilion, easily avoid traffic jam. Every Friday noon, there will be food market held along the road of E&O entrance.

S***n

9.4
/ 10
Staff was friendly and service was top-notch! Love the cozy apartment, will come back again!

tjap

10.0
/ 10
It was very impressive to stay at E&O, the rooms were spacious, clean and the service was very good.
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Redyta H.

9.7
/ 10
The staff was great, location also nice nearby restaurant and convenience store. They upgraded my room to suite. My kids were happy and the room is huge, large, and clean.

Jessica H.

9.7
/ 10
Very extraordinary hotel. Check in check out service is very good. Friendly people. The rooms are super spacious and super modern. The facilities in the room need not be doubted. All complete. Suitable to bring family and long stay because it feels like living in an apartment. Also from our balcony the view is directly Kl tower. Will be back someday
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In the Area
See Map
1, Jalan Tengah, Off Jalan Sultan Ismail,, Bukit Bintang, Kuala Lumpur, Malaysia, 50450

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at E&O Residences Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around E&O Residences Kuala Lumpur

1, Jalan Tengah, Off Jalan Sultan Ismail,, Bukit Bintang, Kuala Lumpur, Malaysia, 50450
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Lobby E&O Residences Kuala Lumpur
Exterior 2 E&O Residences Kuala Lumpur

Discover More About E&O Residences Kuala Lumpur

E&O Residences Kuala Lumpur Rates per Night

E&O Residences Kuala Lumpur room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best E&O Residences Kuala Lumpur hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

E&O Residences Kuala Lumpur Location & Address

E&O Residences Kuala Lumpur is located at 1, Jalan Tengah, Off Jalan Sultan Ismail,, Bukit Bintang, Kuala Lumpur, Malaysia, 50450. It's situated in the Kuala Lumpur area of Malaysia, known for its vibrant city life and cultural attractions. The hotel is approximately 5 km from the city center.

How to go to E&O Residences Kuala Lumpur from Airport

Arranging your hotel transfer from the airport to hotel can be a breeze with a few options. Whether you're looking for the fastest route or the most budget-friendly one, here's how to get to E&O Residences Kuala Lumpur from Kuala Lumpur International Airport (KLIA):

  • Taxi (Most Direct): A taxi is the most straightforward way to get to the hotel. You can find taxi stands outside the arrival hall. The journey typically takes about an hour, depending on traffic conditions.
  • Ride Hailing (Convenient): Ride Hailing services like Traveloka are readily available at KLIA. Simply book a ride through the app, and a driver will pick you up from the designated area. This option offers a fixed fare, so you know the cost upfront.
  • KLIA Ekspres Train & Taxi (Fastest): Take the KLIA Ekspres train from the airport to KL Sentral Station. The train journey takes approximately 30 minutes. From KL Sentral, you can then take a taxi or Ride Hailing to E&O Residences Kuala Lumpur.
  • Airport Bus & Taxi (Most Affordable): Several airport bus services operate from KLIA to KL Sentral. From KL Sentral, you can then take a taxi or Ride Hailing to E&O Residences Kuala Lumpur.

Tips: For the most convenient route, consider booking a Ride Hailing in advance or taking the KLIA Ekspres train to KL Sentral and then a short taxi ride to the hotel. This combination offers a balance of speed and comfort.

E&O Residences Kuala Lumpur Reviews & Summary

Discover all about hotel E&O Residences Kuala Lumpur, a luxurious urban retreat that consistently earns rave hotel reviews. Guests love the spacious apartments, impeccable service, and stunning city views. It's the perfect base for exploring Kuala Lumpur.

What makes this hotel stand out? The combination of hotel amenities and residential comfort. Imagine having a fully equipped kitchen, a washing machine, and separate living areas – all within a hotel setting. Plus, the rooftop infinity pool offers breathtaking panoramic views. One happy guest wrote, "The best of both worlds! Hotel service with apartment living. Will definitely be back!"

E&O Residences Kuala Lumpur Room Types Available

Choosing the right hotel room type can make all the difference in your stay. E&O Residences Kuala Lumpur offers a range of categories of hotel rooms to suit every traveller's needs. From spacious suites to cosy apartments, here's a breakdown of the different hotel bedroom types available:

  • One-Bedroom Suite: Perfect for solo travellers or couples, these suites offer a separate living area, a fully equipped kitchen, and a luxurious bathroom with a bathtub. Non-smoking rooms are available.
  • Two-Bedroom Suite: Ideal for families or small groups, these suites feature two bedrooms, a spacious living area, a kitchen, and two bathrooms. Some suites offer city views. Non-smoking rooms are available.
  • Three-Bedroom Suite: The ultimate in luxury and space, these suites boast three bedrooms, a large living area, a fully equipped kitchen, and multiple bathrooms. Perfect for larger families or groups. Non-smoking rooms are available.
  • Deluxe Suite: Enjoy added space and enhanced amenities in these well-appointed suites. Expect stunning views and luxurious furnishings. Non-smoking rooms are available.

Please note that E&O Residences Kuala Lumpur is not a pet-friendly hotel. Additional charges may apply for extra beds or other specific requests.

Hotel Facilities in E&O Residences Kuala Lumpur

E&O Residences Kuala Lumpur offers a wide range of hotel amenities to ensure a comfortable and enjoyable stay. Whether you're travelling for business or leisure, you'll find plenty of hotel facilities to keep you entertained and relaxed.

  • Swimming Pool: Take a dip in the stunning rooftop infinity pool, offering panoramic city views. Open daily from 7:00 AM to 10:00 PM.
  • Fitness Centre: Stay in shape at the well-equipped fitness centre, featuring modern cardio and strength-training equipment. Open 24 hours.
  • Children's Playground: Keep the little ones entertained at the dedicated children's playground. Open daily from 9:00 AM to 6:00 PM.
  • Residents' Lounge: Relax and unwind in the exclusive residents' lounge, offering comfortable seating and complimentary refreshments.
  • Meeting Rooms: Host your business meetings or events in the hotel's well-equipped meeting rooms. Additional fees may apply.
  • 24-Hour Concierge: The concierge team is available around the clock to assist with any requests, from restaurant reservations to transportation arrangements.

Hotel Buffet or Restaurant/Cafe in E&O Residences Kuala Lumpur

While E&O Residences Kuala Lumpur doesn't have an in-house hotel buffet, you'll find plenty of hotel restaurant and cafe options nearby. Here are a few recommendations for satisfying your culinary cravings:

  • Madam Kwan's: Located in Pavilion Kuala Lumpur, Madam Kwan's is a popular spot for authentic Malaysian cuisine. Try their Nasi Lemak or Curry Laksa. Prices range from SGD 15-30 per person. Open daily from 11:00 AM to 10:00 PM.
  • Din Tai Fung: Also in Pavilion Kuala Lumpur, Din Tai Fung is famous for its delicious dumplings and noodles. Don't miss their signature Xiao Long Bao. Prices range from SGD 20-45 per person. Open daily from 11:00 AM to 10:00 PM.
  • Coffee Bean & Tea Leaf: For a quick caffeine fix or a light snack, head to Coffee Bean & Tea Leaf in Suria KLCC. Enjoy a variety of coffee drinks, teas, and pastries. Prices range from SGD 5-15 per person. Open daily from 10:00 AM to 10:00 PM.

E&O Residences Kuala Lumpur Airport pickups and How to Book

Looking for hotels with airport shuttle services? E&O Residences Kuala Lumpur offers convenient hotel to airport transfer options to make your arrival and departure hassle-free.

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel can arrange for a private car or taxi to pick you up from Kuala Lumpur International Airport (KLIA). Booking steps are straightforward: contact the hotel, provide your details, and confirm your booking. Additional charges may apply for this service.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur is easy with the efficient public transportation system. Here are some nearby MRT station and bus stops near E&O Residences Kuala Lumpur:

  • Ampang Park MRT Station: Located approximately 1 km from the hotel, this station is part of the Kelana Jaya Line.
  • KLCC MRT Station: Situated around 2 km away, this station provides access to Suria KLCC and the Petronas Twin Towers.
  • Bus Stop KL94 Pavillion: Located approximately 500m from the hotel, this bus stop is serviced by multiple RapidKL bus routes.

To use the public transport system, you can purchase a Touch 'n Go card, which can be used on both MRT and buses. These cards are available for purchase at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Kuala Lumpur offers a plethora of nearby places to go that are perfect for kids and adults alike. Here are some nearby sightseeing places and things to see nearby:

  • Petronas Twin Towers: Visit the iconic Petronas Twin Towers and take a trip to the Skybridge for breathtaking views of the city. Distance from hotel: 2 km. Entry price: Approximately SGD 25 per adult.
  • KLCC Park: Enjoy a relaxing day at KLCC Park, a lush green space located next to the Petronas Twin Towers. Free entry.
  • Aquaria KLCC: Discover a fascinating underwater world at Aquaria KLCC, home to a wide variety of marine life. Distance from hotel: 2.5 km. Entry price: Approximately SGD 20 per adult.
  • Sunway Lagoon Theme Park: Spend a fun-filled day at Sunway Lagoon, a popular theme park offering a range of rides, water attractions, and wildlife encounters. Distance from hotel: 16 km. Entry price: Approximately SGD 40 per adult.
  • Batu Caves: Explore the Batu Caves, a series of limestone caves and temples dedicated to Hindu deities. Distance from hotel: 13 km. Free entry to the main temple area.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near E&O Residences Kuala Lumpur (Kuala Lumpur)

Craving some delicious nearby dining options? Kuala Lumpur is a food lover's paradise, offering a wide range of local food and international cuisine. Here are some food eatiries near me:

Cafes/Restaurants:

  • VCR Cafe: A popular cafe known for its specialty coffee and delicious brunch options.
  • Feeka Coffee Roasters: Another great spot for coffee lovers, offering a variety of brewing methods and single-origin beans.
  • Chocha Foodstore: A trendy restaurant serving modern Malaysian cuisine in a stylish setting.

Local Street Food:

  • Nasi Lemak: A fragrant rice dish cooked in coconut milk and pandan leaf, served with fried chicken, sambal, and other condiments.
  • Satay: Grilled skewers of marinated meat, served with peanut sauce, rice cakes, and cucumbers.
  • Laksa: A spicy noodle soup with a rich coconut milk broth, prawns, and other toppings.
  • Kaya Toast: Toasted bread with kaya (coconut jam) and butter, a popular breakfast staple.
  • Char Kway Teow: Stir-fried rice noodles with prawns, cockles, Chinese sausage, and vegetables.

Shopping places near E&O Residences Kuala Lumpur (Kuala Lumpur)

Looking for some retail therapy? Kuala Lumpur is a shopper's paradise, offering a wide range of dept stores near me and shops near me. Here are some nearby shopping destinations:

  • Pavilion Kuala Lumpur: A luxury shopping mall featuring high-end brands, restaurants, and entertainment options.
  • Suria KLCC: Located at the foot of the Petronas Twin Towers, this mall offers a mix of international and local brands.
  • Central Market Kuala Lumpur: A historical landmark offering a variety of handicrafts, souvenirs, and local products.

Other Places to Stay Near E&O Residences Kuala Lumpur

Looking for alternative accommodations? Kuala Lumpur offers a wide range of hotels to suit every budget and preference. Here are some other places to stay near E&O Residences Kuala Lumpur:

Luxury/5–6 Star Hotels Nearby:

  • Mandarin Oriental Kuala Lumpur: A luxurious hotel offering stunning views of the city and exceptional service.
  • The Ritz-Carlton, Kuala Lumpur: An elegant hotel known for its impeccable service and luxurious amenities.
  • Four Seasons Hotel Kuala Lumpur: A stylish hotel offering a range of dining options and a rooftop pool.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • Impiana KLCC Hotel: A modern hotel offering comfortable rooms and a convenient location.
  • Traders Hotel Kuala Lumpur: A stylish hotel offering stunning views of the Petronas Twin Towers.
  • Pullman Kuala Lumpur City Centre Hotel & Residences: A contemporary hotel offering a range of amenities and services.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Hotel Sentral Kuala Lumpur: A budget-friendly hotel offering comfortable rooms and a convenient location.
  • Ancasa Hotel Kuala Lumpur: A simple hotel offering basic amenities and a central location.
  • Swiss-Inn Kuala Lumpur: A no-frills hotel offering affordable accommodation in the heart of the city.
Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

E&O Residences Kuala Lumpur offers a luxurious and convenient base for exploring the vibrant city of Kuala Lumpur. With its spacious apartments, excellent facilities, and prime location, it's the perfect choice for families, couples, and business travellers alike. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Kuala Lumpur. Book your stay at E&O Residences Kuala Lumpur through Traveloka and enjoy exclusive deals and discounts. Start planning your dream vacation now! book cheap hotels in Malaysia and find cheap hotels nearby.

All facilities in E&O Residences Kuala Lumpur

Swimming Pool E&O Residences Kuala Lumpur
Swimming Pool
Common Space E&O Residences Kuala Lumpur
Common Space
Lobby E&O Residences Kuala Lumpur
Lobby
Exterior E&O Residences Kuala Lumpur
Exterior
Others E&O Residences Kuala Lumpur
Others

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Clothes dryer
  • Swimming pool

Hotel Services

  • 24-hour security
  • 24-hour Receptionist

Kids and Pets

  • Cribs

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Business center

Accommodation Policy & General Information in E&O Residences Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Hotel only serve set breakfast according to outlet menu at GLASS Tartines & Tipples or Gardenman KL, please contact hotel directly if there is any specific requirement for breakfast.

Deposit

Deposit MYR 300.00 is required upon check-in. The accommodation accepts cash and debit card.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at E&O Residences Kuala Lumpur
200
Number of floors in E&O Residences Kuala Lumpur
26
Another facilities in E&O Residences Kuala Lumpur
Bathrobe, Desk, Hairdryer, In-room safe, Kitchenette

Frequently asked question in E&O Residences Kuala Lumpur

What are available facilities at E&O Residences Kuala Lumpur?
There are top facilites at E&O Residences Kuala Lumpur such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at E&O Residences Kuala Lumpur?
The standard check-in time at E&O Residences Kuala Lumpur is starting from From 15:00 while the latest check-out time is at Before 12:00
Does E&O Residences Kuala Lumpur provide breakfast?
Yes, E&O Residences Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of E&O Residences Kuala Lumpur
E&O Residences Kuala Lumpur has a 5.0-star rating.
How many floors does E&O Residences Kuala Lumpur have?
E&O Residences Kuala Lumpur has 26.
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More Reviews from Other Guests in E&O Residences Kuala Lumpur

Overall Ratings & Reviews E&O Residences Kuala Lumpur

Traveloka (765)
Other sources (1,120)
8.6
Very Good
From 1,120 reviews
Cleanliness

8.4

Room Comfort

9.0

Location

8.6

Service and Facilites

8.2

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Traveler Reviews E&O Residences Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Henry Yustianah
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

almost perfect residence if only friends or business aquaintance could come in a park their car for a while while discussing business. This is totally a no park for all vehicle inside even there are heaps of parking space at the basemenet of the E&O Residence. Other than that everything is perfect. Clean, Nice, small convenience store opens 24 hours across and walking distance to Bt Bintang.
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Sara
icon-with Partner
with Partner
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Smell was horrible. Smelled like they just painted the room and then didn't air it out. Couldn't tell where the smell was coming from but the walls were all scratched up and paint flaking off. There is construction across the street so there's constant traffic and noise.
Mohammed
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had a wonderful stay. The accommodation was clean, comfortable, and well-maintained. The customer service was very friendly, welcoming, and always willing to help with anything we needed. Staff made us feel at home from the moment we arrived. Great atmosphere, excellent hospitality, and overall a very enjoyable experience. Highly recommended.
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Roger Noel
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Activities was okay, staff were excellent and friendly and the room was clean daily.
Satish
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The amenities were very poor, and we had to report issues every day during our stay. Basic facilities were not properly maintained, which made the experience frustrating. Breakfast options were extremely limited, and there was no juice or milk available for kids. Overall, the lack of proper amenities and attention to guest needs made the stay disappointing.
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FAGAN MOIRA
icon-Leisure
Leisure
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Everyone was very nice and helpful. Close to so many places: shopping, restaurants, attractions.
Adam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

We stayed 4 nights in a very spacious 2 bed apartment, which had an additional room that could be used as an office. Check in was easy and we managed to get access to our room a little bit earlier which was great as we’d landed very early in KL. The overall decor is nice, if a little tired but that didn’t affect anything really. Beds all very comfortable but do expect some traffic noise from the main roads early in the morning. The pool area is fantastic, it’s pretty much always shaded and there are some hot tubs, jacuzzis on the side. The gym is also very well equipped and never busy. The location is great for central KL, 8 mins walk to Pavillion mall and you can then use the covered walkway to get to KLCC and the Petronas towers. It’s easy to get Grab taxis and there is also free parking if needed, local train stations are also very close. We didn’t have breakfast included in our stay, which is fine as there are plenty of cafes just downstairs - Fatimah’s cafe is perfect for local cheap eats. There are also food stalls every weekday lunchtime for the office workers but it’s well worth wandering over and trying a few bits and pieces. We would definitely stay here again next time we’re in KL.
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Mark
icon-Business
Business
6.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

It was great to have the extra room over a hotel and the pool is great. There is a long list of rules when you check in! Seem to be wanting to avoid “party” types. The lounges have the worlds most uncomfortable sofas and only small so not great to sit inside together as a group/family. The kitchen is ok and the rooms ok and clean. The breakfast is not great if you are in a hurry (you can exchange your coupons at local places) but the quality and quantity was good and there are plenty of places around. I would encourage you not to take breakfast through the hotel and just go to the venues yourself - more flexibility. It is an easy walk to pavilion a supermarket and other restaurants which is good. If on a short stay I would chose the local Novotel, if on a long stay I would choose an Airbnb and if I want a fancy hotel I would stay at the ruma or eq. Ruma is better than EQ. (I have stayed at all 3)
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Stuart
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

In an otherwise good, and well equiped apartment, the only problem remains it's disfunction... There is a good washing machine and drier.... but no washing powder to wash with. There is a perfectly good set of crockery and cutlery - and a sink with water..... but NO washing detergent. This not a critique of E&O Residences per se... but applies to most such short stay apartments I have stayed in, world wide. They just don't function - due to a lack of insight. If a supply of small sachets of washing detergent and sponge, and washing powder were supplied or made available, everyone would be a lot happier to return.
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Xiaoqing
icon-Business
Business
6.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

The worst suite I have experienced in Kuala Lumpur, mostly stayed at the face suite, platinum suite, Melia, etc. wanted to try something different, bad idea. Room is horribly hot due to sun, the AC is inadequate. No USB port. Laundry detergent NOT provided, who travel with detergent. 2 little bottles of water per day with extreme heat.
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Bryan
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The first room the AC did not work properly and had to switch
kenji
icon-Leisure
Leisure
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

There are some screw on the floor,So it is very dangerous to us. The air condition equipment are not control.
Frederic
icon-Business
Business
8.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Good location
Wooi Hoong
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Stayed here last year as well and I feel like the rooms are a bit dated and probably need some further renos. The AC in the room was a bit weak even after I asked and got someone in to change it. It was ok, but couldn't really get it colder. The fridge had issues when I first checked in, they had to change a new one. And finally there were ants ! They popped up only if you left sugary food out on the tables though. Location wise, it's still really good. Next to several big and popular attractions. Nearby coffee shops (zus within a five minute walk), small supermarket (selections etc) and pavilion about ten minutes away. Oh another plus is the size of the room and the fact that they have a washer and dryer available. It's more an upmarket apartment than a five star hotel. Still decent though.
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Srinivasa rama krishna
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Great location and great staff
BANU
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

It is a badly maintained building. We changed rooms twice due to leaking showers and bidets, aircons not working, the safe didnt work. However, the saff are very friendly and accommodating. The location is not really great though.
Asif M
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Good : 10-15 minute walk to KLCC mall. Monorail stop within 3 minutes. Room spacious, clean, kitchen area fully fitted, microwave, washer and dryer, fridge etc. Swimming pool good. Bad : Booked room through Hotels.com. Paid for room for 6 adults. Management refused to provide extra beds. Tried to charge me £xx to use 2 beds for 4 nights. Would not negotiate/ compromise- told me to take it up with Hotels.com. I paid for 1 extra bed £xx and was given an extremely uncomfortable camp bed. Despite repeated requests for a proper bed or an extra or better mattress I was met with silence or empty promises. Gave up in the end. See photograph of camp bed £xx for this ? Really?? This issue meant that the stay was spoilt. I was told by one member of staff that this has happened before - why had Hotels.com and E&O not resolved previously. Why had I paid for a room for 6 adults and then received beds for 4. Poor service.
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Liam
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 119 week(s) ago

Hotels.com verified review

Huge rooms, clean and tidy. Poor TV signal.
Suhaila
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 120 week(s) ago

Hotels.com verified review

Avoid this hotel at all costs. Room Issues: - The microwave's open button is broken, making it unusable. - The pans are filthy and old, rendering them unusable due to hygiene concerns. - The cups have coffee stains; we scrubbed them properly before using. - The bathtub had hair in it, making it too disgusting to use. It was still there on the fourth day when we checked out despite 'daily housekeeping'. - There was no ironing board or iron, even after thoroughly checking all corners and cupboards. - The washing machine was faulty and required pressing the power button about 20 times before it worked. I called reception for maintenance but none arrived, until the button eventually worked. - The dryer was broken, and we had to go to reception on the third day to request a new one because I really needed to use it. - A leaky bidet caused a puddle in the bathroom, and we had to turn it off after every use. - The tap water tasted and smelled awful, even after boiling, so we only drank bottled water throughout our stay. - Although the bed appeared clean, the inner duvet was filthy when held against the light. I only saw this on the last night we stayed there 4D3N and threw the covers off the bed. Explains why I felt itchy for two days, yet I thought it was due to the dust levels outside (see attached pictures). Terrible service too - refer to Google reviews.
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Gaudencio
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Close to all the major attractions. Very clean and safe property.
Number of reviews per page
20
40

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Exterior 4 E&O Residences Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.