Grand Riverview Hotel

Hotels
8.3
/10
Very Good
1,042 reviews

What Guests Say About Their Stay

N***a
9.7
/ 10
I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.
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MOHD SHAMSHUL NIZAM ABDULLAH
9.1
/ 10
Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.
NurIza A. B.
9.7
/ 10
Good location! Spacious room, worth every penny. Nice foods.
Muhammad A. H.
9.4
/ 10
Great hotel with good facilities, room are spacious and clean. Sufficient amenities + fast response.
Mohd F. b. A. J.
8.5
/ 10
Easy and in the middle of town.
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In the Area
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Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000

Main Facilities

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This accommodation offers:
Outdoor pool
Children pool
Swimming pool
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Laundry
Grand Riverview Hotel is a hotel in a good neighborhood, which is located at Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Riverview Hotel

Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000
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Lobby Grand Riverview Hotel
Exterior 2 Grand Riverview Hotel

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Grand Riverview Hotel Rates per Night

Grand Riverview Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Grand Riverview Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Grand Riverview Hotel Location & Address

Grand Riverview Hotel is located at Jalan Post Office Lama, Pusat Bandar Kota Bharu, Kota Bharu, Kelantan, Malaysia, 15000. It's situated in the Kota Bharu area of Malaysia, known for its vibrant culture and delicious street food. The hotel is approximately 1 km from the city center.

How to go to Grand Riverview Hotel from Airport

Arriving at Sultan Ismail Petra Airport (KBR) and wondering about the best way to get to Grand Riverview Hotel? Don't worry, we've got you covered! Here are a few options for your hotel transfer from the airport.

  • Taxi (Most Direct):

    Taxis are readily available outside the airport terminal. This is the most direct option, taking around 20-30 minutes depending on traffic.
  • Ride Hailing (Convenient):

    Ride hailing services are also available at the airport. Simply book a ride through the app for a convenient and relatively affordable transfer.
  • Public Bus (Most Affordable):

    While not the most direct, public buses are the cheapest option. You'll need to take a bus from the airport to the Kota Bharu bus terminal and then another bus or taxi to the hotel.
  • Hotel Shuttle (Pre-Booked):

    Check with Grand Riverview Hotel to see if they offer an airport shuttle service. This can be a convenient option, especially if you're travelling with a lot of luggage.

Tips:

For the most convenient route, a taxi or ride hailing service is recommended. If you're on a budget, consider the public bus, but be prepared for a longer journey.

Grand Riverview Hotel Reviews & Summary

Planning a trip to Kota Bharu and considering a stay at the Grand Riverview Hotel? Let's dive into what makes this hotel a popular choice. We'll give you all the details about hotel reviews and what guests are saying.

Guests consistently praise the Grand Riverview Hotel for its excellent location, offering easy access to local attractions and dining options. The comfortable rooms and friendly staff also receive high marks. A standout feature is the rooftop pool, providing stunning views of the city. The hotel also offers a variety of amenities, including a fitness center and on-site dining.

Here's a snippet from a recent review: "The Grand Riverview Hotel exceeded my expectations! The room was spacious and clean, the staff were incredibly helpful, and the location was perfect for exploring Kota Bharu. I especially enjoyed the rooftop pool with its amazing views. Highly recommended!"

Grand Riverview Hotel Room Types Available

Choosing the right room can make all the difference in your hotel experience. Let's explore the different hotel room types available at Grand Riverview Hotel, so you can find the perfect fit for your needs. We'll cover the categories of hotel rooms and what each offers.

  • Deluxe Room:

    These rooms offer comfortable accommodation with city views. Available in smoking and non-smoking options, with a choice of bathtub or shower.
  • Superior Room:

    A slightly smaller option, but still offering a comfortable stay. Non-smoking only, with shower.
  • Executive Suite:

    Spacious suites with a separate living area and panoramic city views. Includes a bathtub and bidet. Non-smoking only.
  • Family Room:

    Designed for families, these rooms offer extra space and multiple beds. Non-smoking only, with shower.
  • Connecting Rooms:

    Available upon request, perfect for larger families or groups travelling together.

Grand Riverview Hotel is

not

a pet-friendly hotel.

Hotel Facilities in Grand Riverview Hotel

Looking for a hotel with all the right amenities? Grand Riverview Hotel offers a range of hotel facilities to make your stay comfortable and enjoyable. Let's take a look at what's on offer.

  • Swimming Pool:

    Enjoy a refreshing dip in the rooftop swimming pool with stunning city views. Open from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active during your stay with the hotel's well-equipped fitness center. Open 24 hours.
  • Business Center:

    Stay connected and productive with the hotel's business center, offering printing and other services.
  • On-site Restaurant:

    Enjoy a variety of local and international dishes at the hotel's restaurant.
  • Kids' Club:

    Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Spa:

    Relax and rejuvenate with a massage or treatment at the hotel's spa. Extra fees apply.
  • Free Wi-Fi:

    Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Grand Riverview Hotel

Foodies, rejoice! Grand Riverview Hotel boasts several dining options to satisfy your cravings. From a hearty hotel buffet to a relaxing hotel cafe, there's something for everyone. Let's explore the hotel's restaurants and cafes.

  • Restoran Sri Manja:

    This is the hotel's main restaurant, serving a buffet breakfast, lunch, and dinner. The buffet features a mix of Malaysian and international cuisine. Buffet prices start from SGD 25 per person. Open from 6:30 AM to 10:00 PM.
  • Lobby Lounge:

    A relaxed cafe serving coffee, tea, pastries, and light snacks. Perfect for a quick bite or a casual meeting. Open from 10:00 AM to 11:00 PM.
  • Rooftop Bar:

    Enjoy cocktails and light bites with stunning city views at the rooftop bar. Open from 5:00 PM to 1:00 AM.

Signature Dish:

Be sure to try the Nasi Kerabu, a Kelantanese specialty, at Restoran Sri Manja.

Grand Riverview Hotel Airport pickups and How to Book

Need a hassle-free transfer from the airport to the hotel? Many travellers look for hotels with airport shuttle services. Here's what you need to know about Grand Riverview Hotel's airport pick-up options and how to book.

Grand Riverview Hotel offers hotel to airport transfer services upon request. To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. You can find their contact information on Traveloka. Provide your flight details and arrival time when booking. Additional charges may apply.

Nearby MRT Station & Bus Stops

Navigating Kota Bharu using public transport is easy with several options available near Grand Riverview Hotel. Knowing the nearby MRT station and bus stops can make your travel more convenient. Here's a quick guide.

  • Kota Bharu Bus Terminal:

    The main bus terminal is located approximately 1.5 km from the hotel. From here, you can catch buses to various destinations in Malaysia.
  • Local Bus Stops:

    Several local bus stops are located within walking distance of the hotel, offering connections to different parts of Kota Bharu.

Public Transport Card:

While Kota Bharu doesn't have an MRT system, you can purchase a Touch 'n Go card for convenient payment on buses. These cards are available at most convenience stores and bus terminals.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do with the family near Grand Riverview Hotel? Kota Bharu offers a variety of nearby activities and attractions that are perfect for kids. Here are a few nearby places to go for a memorable family outing.

  • Pantai Cahaya Bulan (Moonlight Beach):

    A popular beach known for its beautiful scenery and relaxing atmosphere. Distance from hotel: 10 km. Entry: Free.
  • Istana Jahar (Jahar Palace):

    A historical museum showcasing Kelantanese culture and heritage. Distance from hotel: 1 km. Entry: SGD 2.
  • Pasar Siti Khadijah (Siti Khadijah Market):

    A vibrant local market offering a wide array of goods, from fresh produce to handicrafts. Distance from hotel: 0.5 km. Entry: Free.
  • Muzium Negeri Kelantan (Kelantan State Museum):

    Explore the history and culture of Kelantan through various exhibits. Distance from hotel: 1.2 km. Entry: SGD 3.
  • Wat Photivihan (Sleeping Buddha Temple):

    A unique temple featuring a large reclining Buddha statue. Distance from hotel: 5 km. Entry: Free.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Grand Riverview Hotel (Kota Bharu)

Kota Bharu is a food lover's paradise! If you're staying at Grand Riverview Hotel, you'll find plenty of nearby dining options to satisfy your cravings. From local food to international cuisine, here's a guide to some of the best nearby dining spots.

Cafes/Restaurants:

  • Kopi Mesin:

    A popular cafe serving a variety of coffee drinks, pastries, and light meals.
  • Restoran Nasi Ulam Cikgu:

    Known for its delicious Nasi Ulam, a traditional Kelantanese rice dish.
  • The Shire Cafe:

    A themed cafe offering a unique dining experience with a menu of Western and Asian dishes.

Local Street Food:

  • Nasi Kerabu:

    A Kelantanese rice dish with blue-colored rice, herbs, and fish sauce.
  • Laksam:

    A type of rice noodle served in a creamy fish-based gravy.
  • Akok:

    A traditional Kelantanese cake made from coconut milk, eggs, and sugar.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Roti Canai:

    A flaky flatbread served with curry or dhal.

Shopping places near Grand Riverview Hotel (Kota Bharu)

Need to indulge in some retail therapy during your stay at Grand Riverview Hotel? Kota Bharu offers a variety of nearby shopping destinations, from modern malls to traditional markets. Here are a few nearby shopping spots to explore.

  • AEON Mall Kota Bharu:

    A large shopping mall featuring a variety of retail stores, restaurants, and entertainment options.
  • KB Mall:

    Another popular shopping mall offering a mix of local and international brands.
  • Pasar Siti Khadijah:

    A traditional market where you can find local handicrafts, textiles, and souvenirs.

Other Places to Stay Near Grand Riverview Hotel

Looking for alternative accommodations in Kota Bharu? Whether you're seeking luxury or budget-friendly options, there are plenty of hotels nearby. Here's a guide to some of the best hotel nearby, categorized by star rating.

Luxury/5-6 Star Hotels Nearby:

  • Perdana Kota Bharu:

    A luxurious hotel offering spacious rooms, a swimming pool, and multiple dining options.
  • Renaissance Kota Bharu Hotel:

    A stylish hotel with modern amenities and a convenient location.
  • Holiday Villa Hotel & Suites Kota Bharu:

    A well-appointed hotel offering comfortable accommodation and a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • Grand Renai Kota Bharu:

    A comfortable hotel with a swimming pool, fitness center, and on-site restaurant.
  • Crystal Lodge Hotel:

    A modern hotel offering well-equipped rooms and a convenient location.
  • Tune Hotel - Kota Bharu City Point:

    A budget-friendly hotel with clean and comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Hotel Suria:

    A budget-friendly hotel with basic amenities and a convenient location.
  • OYO 89433 Ridel Hotel:

    A simple hotel offering clean and comfortable rooms at an affordable price.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Ready to experience the best of Kota Bharu? Grand Riverview Hotel offers a comfortable and convenient base for exploring this vibrant city. With its excellent location, comfortable rooms, and range of amenities, it's the perfect choice for your next getaway. Check hotel availability and make your hotel reservations today!

Don't miss out on the best deals! Book your stay at Grand Riverview Hotel through Traveloka for exclusive discounts and promotions. Start planning your trip now and discover all that Kota Bharu has to offer. book cheap hotels in Malaysia and find cheap hotels nearby.

All facilities in Grand Riverview Hotel

Bar, Cafe and Lounge Grand Riverview Hotel
Bar, Cafe and Lounge
Swimming Pool Grand Riverview Hotel
Swimming Pool
Lobby Grand Riverview Hotel
Lobby
Exterior Grand Riverview Hotel
Exterior
Bedroom Grand Riverview Hotel
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Valet parking

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Riverview Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Riverview Hotel
299
Number of floors in Grand Riverview Hotel
11
Another facilities in Grand Riverview Hotel
Bellhop, Concierge, Doorman, Front desk, 24-hour Receptionist

Frequently asked question in Grand Riverview Hotel

What is normal check-in & check-out time at Grand Riverview Hotel?
The standard check-in time at Grand Riverview Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Riverview Hotel provide breakfast?
Yes, Grand Riverview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Riverview Hotel
Grand Riverview Hotel has a 4.0-star rating.
How many floors does Grand Riverview Hotel have?
Grand Riverview Hotel has 11.
How many rooms are available at Grand Riverview Hotel
Grand Riverview Hotel has 299.
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More Reviews from Other Guests in Grand Riverview Hotel

Overall Ratings & Reviews Grand Riverview Hotel

Traveloka (761)
Other sources (281)
8.5
Very Good
From 761 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Riverview Hotel
All
Room Space (3)
Bedroom (3)
Bathroom (3)
Family Friendly (2)
Staff Friendliness (2)
Taste (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
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Traveler Reviews Grand Riverview Hotel

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20
40
Customer reviews
Sharizan N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
I borugt all my kids and it was very family-firendly. Not to forget there was wireless charger which was very helpful as i forget to bring mine.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is spacious, breakfast was good
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.
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G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Friendly staff. Easy check-in & out.
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H***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
worth the price... can come again...
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1 people find it helpful
Nor J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
Warm hospitality by the staff. Room price is reasonable
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Nash
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 56 week(s) ago
Sadly even I already request for clean room and clean towel during booking, still given a dirty room, dirty bathroom and dirty towel. Way below our expectation. Housekeeping being lazy when cleaning, still dirty. Try to get towel replacement, but till the end not getting new towel. 🤬.
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A***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 74 week(s) ago
Basement parking limited, had to park my car outside the hotel. The room was OK, iron provided, had a bathtub also, but the lighting was a bit dull. Breakfast was great. Lots of food and a big space for seating too 👍.
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MOHD SHAMSHUL NIZAM ABDULLAH
icon-origin-TRAVELOKA
9.1
/10
Reviewed 85 week(s) ago
Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.
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Abdul R. A. K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 87 week(s) ago
The accommodation looks exactly like the picture. It is comfy, spacious and clean. The room is really big with bathtub. Suitable for family.
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Dennis O.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 112 week(s) ago
Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.
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Nur L. B. A. H.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 119 week(s) ago
Bilik lama, perabut lama, suasana bilik kusam kelam macam dalam horror movie tuala pun lama dah macam kain buruk Bath Tub tak berfungsi dengan baik. Cerek masak air dah tercabut Iron tak panas. View air sungai yang menyakitkan mata. The good thing about this hotel is food. Staff tak paham & susah nak berkomunikasi walau pun saya cakap melayu
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1 people find it helpful
Tan S. X.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 124 week(s) ago
Hotel facilities are very old. Carpet in the room feels dirty, and looks like it hasn't changed for a very long time. Yes, there was a river view, but the river looks dirty. The only good thing here is they had good hospitality.
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Noh Sook Yee
icon-origin-TRAVELOKA
5.1
/10
Reviewed 129 week(s) ago
I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.
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1 people find it helpful
KHAIRUL A. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 131 week(s) ago
I have to say that the hotel staff at Grand Riverview Hotel is very polite and welcoming. Kudos to all the hotel staff. I understand that the hotel is not new and can't expect more but we hope the management can review and make some adjustments to the room rate because of the condition with an unpleasant smell at the toilet. Secondly, you may also need to review the room service price which seems too expensive with the way of cooking and the food presentation is unacceptable. Overall we enjoyed our stay and hope the hotel management can make some improvements for the better. Thank you.
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Muhd F. B. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 168 week(s) ago
I stayed at the hotel for 2 weeks. The workers are polite and very helpful. Such a nice and pleasant hotel. Very hope to come again soon.
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Nur I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 170 week(s) ago
Staff semua oke, hotel and bilik selesa.
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MOHD A. R. B. A. R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 171 week(s) ago
Love the large bed and the cleanliness of the room. I wish they upgrade the old look. Probably will be better. The food is great. The pricing just right.
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mohd f.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 177 week(s) ago
👍 Good service and very comfortable.
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Nur A. A.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 179 week(s) ago
The pillows provided for the king size bed are only 2 je. If you ask for extra, he can share 1 je. Did you sleep without a pillow? Lining sheets have traces of dried blood. The walls do not absorb sound, in the morning blindly hear the noise of people talking. TV channel limitations. The others are ok, oh the air conditioner, if it is closed, it will shiver at night.
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Bedroom 4 Grand Riverview Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Riverview Hotel

Traveloka (761)
Other sources (281)
8.5
Very Good
From 761 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Riverview Hotel
All
Room Space (3)
Bedroom (3)
Bathroom (3)
Family Friendly (2)
Staff Friendliness (2)
Taste (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Riverview Hotel

Number of reviews per page
20
40
Customer reviews
Sharizan N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
I borugt all my kids and it was very family-firendly. Not to forget there was wireless charger which was very helpful as i forget to bring mine.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is spacious, breakfast was good
Find this review helpful?
N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.
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G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Friendly staff. Easy check-in & out.
Find this review helpful?
H***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
worth the price... can come again...
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1 people find it helpful
Nor J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
Warm hospitality by the staff. Room price is reasonable
Find this review helpful?
Nash
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 56 week(s) ago
Sadly even I already request for clean room and clean towel during booking, still given a dirty room, dirty bathroom and dirty towel. Way below our expectation. Housekeeping being lazy when cleaning, still dirty. Try to get towel replacement, but till the end not getting new towel. 🤬.
Find this review helpful?
A***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 74 week(s) ago
Basement parking limited, had to park my car outside the hotel. The room was OK, iron provided, had a bathtub also, but the lighting was a bit dull. Breakfast was great. Lots of food and a big space for seating too 👍.
Find this review helpful?
MOHD SHAMSHUL NIZAM ABDULLAH
icon-origin-TRAVELOKA
9.1
/10
Reviewed 85 week(s) ago
Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.
Find this review helpful?
Abdul R. A. K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 87 week(s) ago
The accommodation looks exactly like the picture. It is comfy, spacious and clean. The room is really big with bathtub. Suitable for family.
Find this review helpful?
Dennis O.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 112 week(s) ago
Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.
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Nur L. B. A. H.
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5.9
/10
Reviewed 119 week(s) ago
Bilik lama, perabut lama, suasana bilik kusam kelam macam dalam horror movie tuala pun lama dah macam kain buruk Bath Tub tak berfungsi dengan baik. Cerek masak air dah tercabut Iron tak panas. View air sungai yang menyakitkan mata. The good thing about this hotel is food. Staff tak paham & susah nak berkomunikasi walau pun saya cakap melayu
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Tan S. X.
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8.4
/10
Reviewed 124 week(s) ago
Hotel facilities are very old. Carpet in the room feels dirty, and looks like it hasn't changed for a very long time. Yes, there was a river view, but the river looks dirty. The only good thing here is they had good hospitality.
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Noh Sook Yee
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5.1
/10
Reviewed 129 week(s) ago
I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.
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KHAIRUL A. M.
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6.0
/10
Reviewed 131 week(s) ago
I have to say that the hotel staff at Grand Riverview Hotel is very polite and welcoming. Kudos to all the hotel staff. I understand that the hotel is not new and can't expect more but we hope the management can review and make some adjustments to the room rate because of the condition with an unpleasant smell at the toilet. Secondly, you may also need to review the room service price which seems too expensive with the way of cooking and the food presentation is unacceptable. Overall we enjoyed our stay and hope the hotel management can make some improvements for the better. Thank you.
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Muhd F. B. S.
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8.5
/10
Reviewed 168 week(s) ago
I stayed at the hotel for 2 weeks. The workers are polite and very helpful. Such a nice and pleasant hotel. Very hope to come again soon.
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Nur I.
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8.5
/10
Reviewed 170 week(s) ago
Staff semua oke, hotel and bilik selesa.
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MOHD A. R. B. A. R.
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9.1
/10
Reviewed 171 week(s) ago
Love the large bed and the cleanliness of the room. I wish they upgrade the old look. Probably will be better. The food is great. The pricing just right.
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mohd f.
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8.5
/10
Reviewed 177 week(s) ago
👍 Good service and very comfortable.
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Nur A. A.
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6.3
/10
Reviewed 179 week(s) ago
The pillows provided for the king size bed are only 2 je. If you ask for extra, he can share 1 je. Did you sleep without a pillow? Lining sheets have traces of dried blood. The walls do not absorb sound, in the morning blindly hear the noise of people talking. TV channel limitations. The others are ok, oh the air conditioner, if it is closed, it will shiver at night.
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