Grand Riverview Hotel

Hotels
8.3
/10
Very Good
1,042 reviews

What Guests Say About Their Stay

N***a
9.7
/ 10
I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.
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MOHD SHAMSHUL NIZAM ABDULLAH
9.1
/ 10
Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.
NurIza A. B.
9.7
/ 10
Good location! Spacious room, worth every penny. Nice foods.
Muhammad A. H.
9.4
/ 10
Great hotel with good facilities, room are spacious and clean. Sufficient amenities + fast response.
Mohd F. b. A. J.
8.5
/ 10
Easy and in the middle of town.
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In the Area
See Map
Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000

Main Facilities

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This accommodation offers:
Outdoor pool
Children pool
Swimming pool
Laundry service
Fitness center
Restaurant
Luggage storage
Elevator
Laundry
Grand Riverview Hotel is a hotel in a good neighborhood, which is located at Chinatown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Grand Riverview Hotel

Jalan Post Office Lama, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15000
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Lobby Grand Riverview Hotel
Exterior 2 Grand Riverview Hotel

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Overview of Grand Riverview Hotel

Grand Riverview Hotel offers a unique blend of modern comfort and local charm, making it an ideal base for exploring the surrounding area. The hotel boasts a contemporary design with subtle nods to Malaysian heritage, creating a welcoming and relaxed atmosphere. Situated in a vibrant neighbourhood, Grand Riverview Hotel is within easy reach of local markets, cultural attractions, and a variety of dining options. Its location provides convenient access to public transport, allowing guests to effortlessly explore the wider city and its many attractions. Whether you're seeking a relaxing getaway or an adventurous exploration, Grand Riverview Hotel provides a comfortable and convenient starting point.

Grand Riverview Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Grand Riverview Hotel Facilities

Featuring 299 rooms in total, Grand Riverview Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience. Families will appreciate the spacious family rooms and on-site children's facilities, while digital nomads can take advantage of the high-speed Wi-Fi and dedicated workspaces. Groups travelling together will find the connecting rooms and communal areas perfect for socialising and relaxing. Leisure travellers can unwind by the pool or enjoy a rejuvenating spa treatment.

The accommodation provides a range of facilities and amenities for guests, including .

Each room is designed with comfort in mind, featuring complimentary Wi-Fi, a dedicated workspace, plush bedding, and modern bathrooms. In-room conveniences such as a mini-fridge, coffee maker, and flat-screen TV ensure a relaxing and enjoyable stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Grand Riverview Hotel

Expect a vibrant yet relaxed ambience at Grand Riverview Hotel. Mornings are typically bustling with guests enjoying breakfast and planning their day's adventures. Evenings offer a more social atmosphere, with guests gathering in the common areas to unwind and share stories. The hotel often organises local tours and activities, providing guests with opportunities to immerse themselves in the local culture.

When checking in, be prepared to present your identification and booking confirmation. It's also worth noting that tipping is not customary in Malaysia, but it is always appreciated for exceptional service. Familiarise yourself with a few basic Malay phrases to enhance your interactions with locals.

How to Get to Grand Riverview Hotel

The hotel is accessible from a major international airport nearby. From the airport, you can reach the hotel in around 30-60 minutes by taxi or ride-sharing service. Affordable bus connections to the city centre are also available, providing a budget-friendly option for travellers. The hotel is also conveniently located near a train station, making it easy to explore other parts of the region.

Food Near Grand Riverview Hotel

The hotel provides breakfast options to kickstart your day. While kitchen or self-catering options may be limited, there are plenty of nearby cafs, restaurants, and convenience stores to satisfy your culinary cravings. Be sure to try local delicacies such as Nasi Lemak (coconut rice with various accompaniments) or Char Kway Teow (stir-fried noodles) at budget-friendly hawker stalls. For a more upscale dining experience, explore the restaurants offering international cuisine and Malaysian fusion dishes.

Things to Do Around Grand Riverview Hotel

The area surrounding Grand Riverview Hotel is brimming with attractions and activities. Explore a historic temple showcasing intricate architecture and cultural significance. Immerse yourself in the vibrant atmosphere of a lively night market, where you can sample local street food and shop for souvenirs. Take a leisurely stroll through a riverside park, enjoying the scenic views and fresh air. For a deeper dive into the local culture, visit a nearby museum or art gallery.

A one-day walkable itinerary could include visiting the temple, exploring the market, and relaxing in the park. For a two-day extended stay, consider visiting a nearby cultural centre and taking a cooking class to learn the art of Malaysian cuisine. In the evenings, enjoy live music at a local bar or catch a traditional dance performance.

Why Grand Riverview Hotel is Popular Among Travellers

Grand Riverview Hotel is popular among travellers for its affordability, convenient location, and welcoming atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to local attractions. The hotel offers excellent value-for-money, providing a comfortable and convenient base for exploring the city without breaking the bank. The unique blend of modern amenities and local charm creates a memorable and authentic experience for guests.

Tips for First-Time Visitors

For first-time visitors, consider booking a room with a view for an enhanced experience. Pack light clothing suitable for the tropical climate, along with comfortable walking shoes for exploring the city. Remember to bring a universal adaptor for your electronic devices. While English is widely spoken, learning a few basic Malay phrases will be greatly appreciated by locals. Be mindful of local customs and etiquette, such as dressing modestly when visiting religious sites.

Best Time to Stay at Grand Riverview Hotel

The best time to stay at Grand Riverview Hotel depends on your preferences and budget. The peak season typically falls during the school holidays and major festivals, offering a vibrant atmosphere but potentially higher prices. The off-peak season offers quieter surroundings and more affordable rates, but some attractions may have limited hours. The weather is generally warm and humid year-round, with occasional rain showers. Consider planning your visit around local events and festivals to experience the cultural richness of the region. Budget-conscious travellers may find the shoulder seasons (the months just before and after the peak season) to be the sweet spot, offering a balance of pleasant weather and reasonable prices.

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All facilities in Grand Riverview Hotel

Bar, Cafe and Lounge Grand Riverview Hotel
Bar, Cafe and Lounge
Swimming Pool Grand Riverview Hotel
Swimming Pool
Lobby Grand Riverview Hotel
Lobby
Exterior Grand Riverview Hotel
Exterior
Bedroom Grand Riverview Hotel
Bedroom

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Tours
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Buffet breakfast

Transportation

  • Area shuttle
  • Area shuttle with surcharge
  • Valet parking

Accessibilty

  • Disabled access friendly
  • Accessible parking
  • Wheelchair accessible

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities

Things to Do

  • Fitness center
  • Outdoor pool

Connectivity

  • Internet point
  • Free WiFi

Family-friendly Facilities

  • Children pool

Sports and Recreations

  • Fitness center

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Grand Riverview Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Riverview Hotel
299
Number of floors in Grand Riverview Hotel
11
Another facilities in Grand Riverview Hotel
Bellhop, Concierge, Doorman, Front desk, 24-hour Receptionist

Frequently asked question in Grand Riverview Hotel

What is normal check-in & check-out time at Grand Riverview Hotel?
The standard check-in time at Grand Riverview Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Riverview Hotel provide breakfast?
Yes, Grand Riverview Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Grand Riverview Hotel have?
Grand Riverview Hotel is a 4.0-star hotel.
How many floors does Grand Riverview Hotel have?
Grand Riverview Hotel has 11 floors.
How many rooms does Grand Riverview Hotel have?
Grand Riverview Hotel has 299 rooms in total.
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More Reviews from Other Guests in Grand Riverview Hotel

Overall Ratings & Reviews Grand Riverview Hotel

Traveloka (761)
Other sources (281)
8.5
Very Good
From 761 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Riverview Hotel
All
Room Space (3)
Bedroom (3)
Bathroom (3)
Family Friendly (2)
Staff Friendliness (2)
Taste (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
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Traveler Reviews Grand Riverview Hotel

Number of reviews per page
20
40
Customer reviews
Sharizan N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
I borugt all my kids and it was very family-firendly. Not to forget there was wireless charger which was very helpful as i forget to bring mine.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is spacious, breakfast was good
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N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.
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G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Friendly staff. Easy check-in & out.
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H***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
worth the price... can come again...
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1 people find it helpful
Nor J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
Warm hospitality by the staff. Room price is reasonable
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Nash
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 56 week(s) ago
Sadly even I already request for clean room and clean towel during booking, still given a dirty room, dirty bathroom and dirty towel. Way below our expectation. Housekeeping being lazy when cleaning, still dirty. Try to get towel replacement, but till the end not getting new towel. 🤬.
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A***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 74 week(s) ago
Basement parking limited, had to park my car outside the hotel. The room was OK, iron provided, had a bathtub also, but the lighting was a bit dull. Breakfast was great. Lots of food and a big space for seating too 👍.
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MOHD SHAMSHUL NIZAM ABDULLAH
icon-origin-TRAVELOKA
9.1
/10
Reviewed 85 week(s) ago
Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.
Find this review helpful?
Abdul R. A. K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 87 week(s) ago
The accommodation looks exactly like the picture. It is comfy, spacious and clean. The room is really big with bathtub. Suitable for family.
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Dennis O.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 112 week(s) ago
Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.
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Nur L. B. A. H.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 119 week(s) ago
Bilik lama, perabut lama, suasana bilik kusam kelam macam dalam horror movie tuala pun lama dah macam kain buruk Bath Tub tak berfungsi dengan baik. Cerek masak air dah tercabut Iron tak panas. View air sungai yang menyakitkan mata. The good thing about this hotel is food. Staff tak paham & susah nak berkomunikasi walau pun saya cakap melayu
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1 people find it helpful
Tan S. X.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 124 week(s) ago
Hotel facilities are very old. Carpet in the room feels dirty, and looks like it hasn't changed for a very long time. Yes, there was a river view, but the river looks dirty. The only good thing here is they had good hospitality.
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Noh Sook Yee
icon-origin-TRAVELOKA
5.1
/10
Reviewed 129 week(s) ago
I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.
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1 people find it helpful
KHAIRUL A. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 132 week(s) ago
I have to say that the hotel staff at Grand Riverview Hotel is very polite and welcoming. Kudos to all the hotel staff. I understand that the hotel is not new and can't expect more but we hope the management can review and make some adjustments to the room rate because of the condition with an unpleasant smell at the toilet. Secondly, you may also need to review the room service price which seems too expensive with the way of cooking and the food presentation is unacceptable. Overall we enjoyed our stay and hope the hotel management can make some improvements for the better. Thank you.
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Muhd F. B. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 168 week(s) ago
I stayed at the hotel for 2 weeks. The workers are polite and very helpful. Such a nice and pleasant hotel. Very hope to come again soon.
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Nur I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 170 week(s) ago
Staff semua oke, hotel and bilik selesa.
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MOHD A. R. B. A. R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 171 week(s) ago
Love the large bed and the cleanliness of the room. I wish they upgrade the old look. Probably will be better. The food is great. The pricing just right.
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Profile Picture
mohd f.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 177 week(s) ago
👍 Good service and very comfortable.
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Nur A. A.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 179 week(s) ago
The pillows provided for the king size bed are only 2 je. If you ask for extra, he can share 1 je. Did you sleep without a pillow? Lining sheets have traces of dried blood. The walls do not absorb sound, in the morning blindly hear the noise of people talking. TV channel limitations. The others are ok, oh the air conditioner, if it is closed, it will shiver at night.
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Bedroom 4 Grand Riverview Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Grand Riverview Hotel

Traveloka (761)
Other sources (281)
8.5
Very Good
From 761 reviews
Provided by travelers on
Cleanliness

8.3

Room Comfort

8.5

Meal

8.1

Location

8.6

Service and Facilites

8.4

People often mention about Grand Riverview Hotel
All
Room Space (3)
Bedroom (3)
Bathroom (3)
Family Friendly (2)
Staff Friendliness (2)
Taste (2)
Variety (2)
Distance to City Center (1)
Surroundings (1)
Accessibility (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Grand Riverview Hotel

Number of reviews per page
20
40
Customer reviews
Sharizan N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
I borugt all my kids and it was very family-firendly. Not to forget there was wireless charger which was very helpful as i forget to bring mine.
Find this review helpful?
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room is spacious, breakfast was good
Find this review helpful?
N***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
I am very satisfied staying at this hotel..The staff is very friendly..Thank you for providing good service..This hotel will be my choice for staying in the future.
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Find this review helpful?
G***t
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 15 week(s) ago
Friendly staff. Easy check-in & out.
Find this review helpful?
H***N
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
worth the price... can come again...
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1 people find it helpful
Nor J.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 36 week(s) ago
Warm hospitality by the staff. Room price is reasonable
Find this review helpful?
Nash
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 56 week(s) ago
Sadly even I already request for clean room and clean towel during booking, still given a dirty room, dirty bathroom and dirty towel. Way below our expectation. Housekeeping being lazy when cleaning, still dirty. Try to get towel replacement, but till the end not getting new towel. 🤬.
Find this review helpful?
A***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 74 week(s) ago
Basement parking limited, had to park my car outside the hotel. The room was OK, iron provided, had a bathtub also, but the lighting was a bit dull. Breakfast was great. Lots of food and a big space for seating too 👍.
Find this review helpful?
MOHD SHAMSHUL NIZAM ABDULLAH
icon-origin-TRAVELOKA
9.1
/10
Reviewed 85 week(s) ago
Easy and simple check-in process, spacious and clean lobby, spacious and clean bedroom worth the price. Breakfast buffet with a variety of food and the most delicious grilled meat kerabu rice.
Find this review helpful?
Abdul R. A. K.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 87 week(s) ago
The accommodation looks exactly like the picture. It is comfy, spacious and clean. The room is really big with bathtub. Suitable for family.
Find this review helpful?
Dennis O.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 112 week(s) ago
Like the breakfast. Plenty of choices with egg counter. Room service until 3am! So no worries if suddenly hungry midnight. Room a bit old, TV small, sound proof not good. Can hear neighbor room TV noise. Water pressure not strong enough. No toiletries like toothpaste and toothbrush given. 4 lifts and is fast. Friendly, helpful and polite reception and bellboy.
Read More
Find this review helpful?
Profile Picture
Nur L. B. A. H.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 119 week(s) ago
Bilik lama, perabut lama, suasana bilik kusam kelam macam dalam horror movie tuala pun lama dah macam kain buruk Bath Tub tak berfungsi dengan baik. Cerek masak air dah tercabut Iron tak panas. View air sungai yang menyakitkan mata. The good thing about this hotel is food. Staff tak paham & susah nak berkomunikasi walau pun saya cakap melayu
Read More
1 people find it helpful
Tan S. X.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 124 week(s) ago
Hotel facilities are very old. Carpet in the room feels dirty, and looks like it hasn't changed for a very long time. Yes, there was a river view, but the river looks dirty. The only good thing here is they had good hospitality.
Find this review helpful?
Noh Sook Yee
icon-origin-TRAVELOKA
5.1
/10
Reviewed 129 week(s) ago
I have encountered bad experience here until I had changed 3 rooms within 3 nights. First room, the pipe sound too obvious, changed room at 11pm. Second room, the air cond button went wrong and air cond not functioning at 6am. Request technician to repair from 3pm-5pm, nobody come. Changed to third room, much better, just ants are around on tables. Seriously affected my rest and work performance. Not recommended if you are here for work.
Read More
1 people find it helpful
KHAIRUL A. M.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 132 week(s) ago
I have to say that the hotel staff at Grand Riverview Hotel is very polite and welcoming. Kudos to all the hotel staff. I understand that the hotel is not new and can't expect more but we hope the management can review and make some adjustments to the room rate because of the condition with an unpleasant smell at the toilet. Secondly, you may also need to review the room service price which seems too expensive with the way of cooking and the food presentation is unacceptable. Overall we enjoyed our stay and hope the hotel management can make some improvements for the better. Thank you.
Read More
Find this review helpful?
Muhd F. B. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 168 week(s) ago
I stayed at the hotel for 2 weeks. The workers are polite and very helpful. Such a nice and pleasant hotel. Very hope to come again soon.
Find this review helpful?
Nur I.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 170 week(s) ago
Staff semua oke, hotel and bilik selesa.
Find this review helpful?
Profile Picture
MOHD A. R. B. A. R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 171 week(s) ago
Love the large bed and the cleanliness of the room. I wish they upgrade the old look. Probably will be better. The food is great. The pricing just right.
Find this review helpful?
Profile Picture
mohd f.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 177 week(s) ago
👍 Good service and very comfortable.
Find this review helpful?
Nur A. A.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 179 week(s) ago
The pillows provided for the king size bed are only 2 je. If you ask for extra, he can share 1 je. Did you sleep without a pillow? Lining sheets have traces of dried blood. The walls do not absorb sound, in the morning blindly hear the noise of people talking. TV channel limitations. The others are ok, oh the air conditioner, if it is closed, it will shiver at night.
Read More
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Find this review helpful?
Number of reviews per page
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40