What do past guests say about Heeren By The River?

Heeren By The River is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Heeren By The River

Name: Heeren By The River
Address: No 7&9, Lorong Hang Jebat, Melaka City Center, Malacca City, Malacca, Malaysia, 75200, No 7&9, Lorong Hang Jebat, Malacca, 75200, Malaysia
Rating: 7.7

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7.7

/10

Pleasant

103 reviews

What Guests Say About Their Stay

GAD

10.0

/ 10

was very happy with the hotel and the location , near the water , near the night market ,

Fleur

10.0

/ 10

if you want to be next to Jonker Street and near the red church or Hard Rock the location is perfect. It is a basic shophouse, no lift, safe or fridge but clean and adequate. Mostly quiet with comfortable beds and private shower room. Limited parking but on CCTV and opposite a tourist police station. Great prices and staff were all very friendly and enormously helpful! We took two rooms and would go back again.

Verified traveler

10.0

/ 10

Most of the time is walking around the Town, and it was a great place to stay! close enough to Jonker Street and also all museums

In the Area

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No 7&9, Lorong Hang Jebat, Melaka City Center, Malacca City, Malacca, Malaysia, 75200

Main Facilities

Parking

WiFi

Heeren By The River is located in area / city Jonker.

Available Room Types in Heeren By The River

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What's around Heeren By The River

No 7&9, Lorong Hang Jebat, Melaka City Center, Malacca City, Malacca, Malaysia, 75200

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Location

Heeren By The River is located in area / city Jonker.

About Heeren By The River

Heeren By The River is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Heeren By The River

Common Space

Lobby

Exterior

Others

Restaurant

General

Smoking area
Parking
Terrace
Rooftop terrace

Hotel Services

Newspaper in lobby
Luggage storage
Multilingual staff
Concierge

Transportation

Limited parking

Connectivity

Free WiFi

Public Facilities

Safety deposit box

Accommodation Policy & General Information in Heeren By The River

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Effective from 1st January 2025, the Melaka State Government imposed a mandatory MYR 3.00 Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.

Check-in/Check-out Time

Check-in:

14:00 - 23:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher

, There is no front desk at this property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	Parking, WiFi
Check-In / Check-Out Time	From 14:00 - 23:00 - to 12:00
Available rooms at Heeren By The River	20
Another facilities in Heeren By The River	Smoking area, Terrace, Rooftop terrace, Newspaper in lobby, Luggage storage

Frequently asked question in Heeren By The River

What are available facilities at Heeren By The River?

There are top facilites at Heeren By The River such as Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Heeren By The River?

The standard check-in time at Heeren By The River is starting from 14:00 - 23:00 while the latest check-out time is at Before 12:00

What is the star rating of Heeren By The River

Heeren By The River has a 2.5-star rating.

How many rooms are available at Heeren By The River

Heeren By The River has 20.

Are there any parking spots at Heeren By The River ?

Yes: Yes, there are parking spots at Heeren By The River

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More Reviews from Other Guests in Heeren By The River

Overall Ratings & Reviews Heeren By The River

Traveloka (26)

Other sources (77)

7.6

Pleasant

From 77 reviews

Cleanliness

7.8

Room Comfort

7.4

Location

9.0

Service and Facilites

8.0

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Traveler Reviews Heeren By The River

Number of reviews per page

Top reviews

GAD

10.0

/10

Reviewed 343 week(s) ago

Hotels.com verified review

was very happy with the hotel and the location , near the water , near the night market ,

Verified traveler

Leisure

6.0

/10

Reviewed 364 week(s) ago

Expedia Group verified review

I was comfortable.

Verified traveler

with Partner

8.0

/10

Reviewed 368 week(s) ago

Hotels.com verified review

Overall stay was pleasant, except for the super high staircase steps which could hurt my knees when climbing. It was bad building structure to build each staircase step so high up. Also, hotel is rather stingy with their toiletries. They dun provide hand nor face towels nor toothbrushes etc. When I requested for an extra towel, I was told that the next day I could only have 1 new towel change since the today I had 3 towels. Wow....

Verified traveler

Leisure Family

8.0

/10

Reviewed 383 week(s) ago

Expedia Group verified review

Staff are helpful and friendly, always greet with a big smile 😀

Jennifer

with Partner

8.0

/10

Reviewed 397 week(s) ago

Hotels.com verified review

Fantastic location. Views of the river. Right opposite the Police Station. Across from Sid's Old English Pub. My suggestion is to upgrade to the best rooms. Standard rooms are a little bland with no views. Would stay again just because its well priced and in an excellent location. One minute walk to Jonker Street.

Brian

6.0

/10

Reviewed 404 week(s) ago

Expedia Group verified review

Friendly and helpful staff. Nice location with easy access to all must-see places in Melaka. But run-down property with poor internet connection, low room quality (draining system, cracks and moisture on the wall, damp room, dull light)

Verified traveler

with Partner

8.0

/10

Reviewed 409 week(s) ago

Hotels.com verified review

Average. Water pressure weak for bathing.

Kalbana

2.0

/10

Reviewed 415 week(s) ago

Expedia Group verified review

The room was stuffy, air conditioner not working makes the situation even worse. The night staff didn’t believe the ac wasnt working without even checking it himself. Manage to change to a different room anyways. Next day during checkout, the receptionist told us that we havent paid for the room when actually expedia has collected our payments. During the arguement i showed the receptionist our prove of payment, suddenly she change her claims that it was only the rm2 tax wasnt paid yet. I wouldn’t recommend anyone staying at this place.

Low

8.0

/10

Reviewed 424 week(s) ago

Expedia Group verified review

Overall a very good stay. + : Strategic location, very near to Jonker Street. - : Unstable water pressure.

Syafiq

4.0

/10

Reviewed 428 week(s) ago

Expedia Group verified review

Toilet pipe and shower need go fix..room 303 Nice room... Strategic location Friendly staff Nice view

Azrrik

with Partner

6.0

/10

Reviewed 439 week(s) ago

Hotels.com verified review

The place is a bit run down for the price. The biggest turn off is the water dispenser in the lobby with the sign "STAFF ONLY". Really? You won't let your guests refill their water bottles in the lobby of the hotel they're staying in?! The bathroom sink leaked. The wifi simply stopped working from 12am - 8am. The water pressure in the shower varies from medium to dripping. On the plus side, the location is great and the air conditioning is cold.

Nur Rena

Family

8.0

/10

Reviewed 442 week(s) ago

Hotels.com verified review

Good location, friendly staff, spacious room but limited parking space.

vas

4.0

/10

Reviewed 452 week(s) ago

Expedia Group verified review

stayed here with famil,hotel is in a good location but room floors look dirty and bathrooms cleanliness need to be improved.Room 101 is really musty and room 206 has clogged bathroom drain.they need to upgarded the floor boards in room 206 which is broken.

Jacqueline

8.0

/10

Reviewed 452 week(s) ago

Hotels.com verified review

For the price you pay, it is as good as it gets. Comfortable with basic needs covered. No in-room coffee/tea facility. No lifts/elevators either. So be prepared to walk up to flights of stairs if your room is on the second floor. If you're planning to drive there, parking is limited. Great location though for shopping on Jonker Street. Excellent pub called Sid's just across the road. Short walk to historical Stadhuys and the Fort.

Vas

6.0

/10

Reviewed 453 week(s) ago

Expedia Group verified review

really bad 1)room 101 is super mouldy and musty with poor ventilation and had me sneezing. 2) overall cleanliness for bathroom and floors can be improved further. 3) room 206 floorboards are broken and bathroom water doesn't drain and forms a puddle. 5)limited parking 6) no breakfast really good 1)excellent location 2)excellent staff

Darren

6.0

/10

Reviewed 453 week(s) ago

Expedia Group verified review

Good location, clean room Difficult for parking if not reserved in advance (20 rooms, 8 spots) Toilet floor is rough, weird to touch on feet

8.0

/10

Reviewed 453 week(s) ago

Expedia Group verified review

Strategic location. Walking distance to places of interest. Just few step away from H&M, Jonker Walk, hard rock cafe. Room is nice, simple and clean. Staff were friendly and helpful. Would come back again

8.0

/10

Reviewed 455 week(s) ago

Hotels.com verified review

The stay was good, staff is friendly n helpful. Check in was fast. Hotel cleanliness is good and everything work well in my room. The only problem is the steps up to the rooms which is steep. Guests with knee problems and heavy luggage is going to struggle up. Can they improve on it? Overall it's a good stay.

Carmen

8.0

/10

Reviewed 457 week(s) ago

Hotels.com verified review

This is a place close to everything, ideal if you are in Malacca for a short stay, planning to see as much as possible. Nice, clean, decent, not too fancy.

Verified traveler

Family

6.0

/10

Reviewed 460 week(s) ago

Hotels.com verified review

The hotel is located conveniently at the heart of jonker street. It is very accessible to the local attractions. However the closet in the room is very old. A clearly visible layer of dust in the closet and there is a slight musty smell. The planks on the floor has not been maintain properly, it is protruded on some parts when you step onto it. Even though the bathroom is clean, the tap could not close properly and the water kept running.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.