JW Marriott Kuala Lumpur

Hotels
8.8
/10
Exceptional
2,040 reviews

What Guests Say About Their Stay

Room Space (78)
Distance To City Center (77)
Staff Friendliness (76)
Bedroom (74)
M***a
9.1
/ 10
The hotel room is just nice. The location is very good, near the mall, 7-Eleven, and pharmacy. The staff is also very helpful and polite.
Guest
10.0
/ 10
We had a great time and certainly well worth the charges. I will certainly go back to stay. Well done for your great staff, from room cleaners, reception staff to concierge. The walkway connecting Ritz Carlton was excellent. Will aim to stay at Ritz another time too. The blend with Starhill is excellent. I love your preservation of the rain tree in the driveway.
Agustina
9.4
/ 10
I travelled with elderly and booked a connecting room. We love to stay here, the rooms are clean and spacious, the staff are super helpful and friendly, and the most important, the beds are so comfortable. This hotel is surrounded by many shopping centers and restaurants, which is a big advantage for a holiday with elderly people and children. Plus point: JW provides you with an umbrella, so don't worry when you need to go shopping around, though the sky decided to keep raining everyday, which happened to us during our 5 days stay 😂
Ray D. A. T. Y.
9.7
/ 10
Highly recommended hotel, close to shopping centers, spacious and clean rooms, aesthetic bathrooms, extraordinary city views, friendly hotel staff especially Mr. Jubair, thank you for your kindness.
Rudy Tjahjadi
9.7
/ 10
Had a really pleasant stay in here. Got really nice service starting from check in till check out. I was so happy to be checked in by Mr. Hasid because he really gave us a nice welcome & service as well. Location was near Pavilion & easy to go anywhere. I will definitely stay here every Chinese New Year!
In the Area
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183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at JW Marriott Kuala Lumpur is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around JW Marriott Kuala Lumpur

183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
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Lobby JW Marriott Kuala Lumpur
Exterior 2 JW Marriott Kuala Lumpur

Discover More About JW Marriott Kuala Lumpur

JW Marriott Kuala Lumpur Rates per Night

Looking for the best JW Marriott Kuala Lumpur hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking! JW Marriott Kuala Lumpur room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

JW Marriott Kuala Lumpur Location & Address

JW Marriott Kuala Lumpur is located at 183, Jalan Bukit Bintang, Bukit Bintang, Kuala Lumpur, Malaysia, 55100. It's situated in the Kuala Lumpur area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 4 km from the city center.

How to go to JW Marriott Kuala Lumpur from Airport

Navigating from Kuala Lumpur International Airport (KLIA) to the JW Marriott Kuala Lumpur is a breeze with several convenient options. Whether you're after speed, affordability, or comfort, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of how to get to the hotel:
  • Taxi (Most Direct):

    A taxi is the most straightforward option, taking you directly from the airport to the hotel. You can find taxi counters in the arrival hall.
  • Ride Hailing (Convenient):

    Ride hailing services like Traveloka are readily available at KLIA. Simply book a ride through the app, and a driver will pick you up from the designated area.
  • KLIA Ekspres Train (Fastest):

    The KLIA Ekspres is a high-speed train that runs directly from KLIA to KL Sentral Station. From KL Sentral, you can take a taxi or ride hailing service to the JW Marriott Kuala Lumpur.
  • Airport Bus (Most Affordable):

    Several bus companies operate routes from KLIA to KL Sentral. From KL Sentral, you can take a taxi or ride hailing service to the JW Marriott Kuala Lumpur.
Tips: For the most convenient route, consider using a ride hailing service directly from the airport or taking the KLIA Ekspres to KL Sentral and then a short taxi ride to the hotel. This balances speed and ease of travel.

JW Marriott Kuala Lumpur Reviews & Summary

Looking for all about hotel JW Marriott Kuala Lumpur? This luxurious hotel consistently receives glowing hotel reviews for its exceptional service, prime location, and top-notch amenities. Guests rave about the comfortable rooms, delicious dining options, and the attentive staff who go above and beyond to ensure a memorable stay. What guests love about the hotel is its central location in the heart of Kuala Lumpur's bustling Bukit Bintang district, making it easy to explore the city's attractions, shopping malls, and vibrant nightlife. A standout feature is the hotel's award-winning spa, offering a range of rejuvenating treatments. Here's a short, positive review to encourage bookings: "My stay at the JW Marriott Kuala Lumpur was absolutely fantastic! The staff were incredibly friendly and helpful, the room was spacious and well-appointed, and the location couldn't be better. I highly recommend this hotel to anyone visiting Kuala Lumpur."

JW Marriott Kuala Lumpur Room Types Available

Choosing the right hotel room type can make all the difference in your stay. JW Marriott Kuala Lumpur offers a variety of categories of hotel rooms to suit every traveller's needs. From luxurious suites to comfortable guest rooms, there's a perfect option for everyone.
  • Deluxe Room:

    These well-appointed rooms offer city views, a king-size bed or two double beds, and a spacious bathroom with a bathtub. Non-smoking rooms are available.
  • Executive Suite:

    These suites feature a separate living area, a king-size bed, and access to the Executive Lounge. Enjoy panoramic city views and luxurious amenities.
  • Premier Suite:

    Offering even more space and luxury, these suites include a separate bedroom, living room, and dining area. Some suites offer bathtubs with bidets.
  • Presidential Suite:

    The ultimate in luxury, the Presidential Suite boasts multiple bedrooms, a private balcony, a full kitchen, and a dedicated butler service.
The JW Marriott Kuala Lumpur is not a pet-friendly hotel.

Hotel Facilities in JW Marriott Kuala Lumpur

JW Marriott Kuala Lumpur boasts an impressive array of hotel facilities to ensure a comfortable and memorable stay. Whether you're looking to relax, stay active, or simply enjoy the hotel amenities, there's something for everyone.
  • Swimming Pool:

    Take a dip in the outdoor swimming pool, open from 7:00 AM to 9:00 PM daily.
  • Fitness Centre:

    Stay in shape at the fully equipped fitness centre, open 24 hours a day.
  • Spa Village:

    Indulge in a range of treatments at the award-winning Spa Village. Operating hours are from 10:00 AM to 10:00 PM. Prices vary depending on the treatment.
  • Kids' Club:

    Keep the little ones entertained at the Kids' Club, offering a variety of activities and games. Open from 9:00 AM to 6:00 PM.
  • Executive Lounge:

    Enjoy complimentary breakfast, snacks, and beverages at the Executive Lounge, available to guests staying in Executive Rooms and Suites.

Hotel Buffet or Restaurant/Cafe in JW Marriott Kuala Lumpur

JW Marriott Kuala Lumpur offers a diverse culinary experience with its array of restaurants and cafes. From lavish hotel buffet spreads to exquisite à la carte dining, there's something to satisfy every palate.
  • Shanghai Restaurant:

    Indulge in authentic Shanghainese cuisine at Shanghai Restaurant. Signature dishes include Xiao Long Bao and Peking Duck. Open for lunch and dinner.
  • Feast:

    Enjoy an international buffet at Feast, featuring a wide selection of dishes from around the world. The buffet price is approximately SGD 60 per person. Open for breakfast, lunch, and dinner.
  • The Lounge:

    Relax and unwind at The Lounge, offering a selection of coffee, tea, pastries, and light snacks. Open from 7:00 AM to 1:00 AM.
  • JW Cafe:

    A casual dining option serving a variety of local and international dishes. Open 24 hours.

JW Marriott Kuala Lumpur Airport pickups and How to Book

Looking for hotels with airport shuttle services? While JW Marriott Kuala Lumpur doesn't offer a direct hotel to airport transfer, they can assist with arranging private transportation. To book transportation, contact the hotel concierge at least 24 hours in advance. Provide your flight details and arrival time, and they will arrange for a private car to pick you up from the airport.

Nearby MRT Station & Bus Stops

Convenient access to public transportation is essential for exploring Kuala Lumpur. JW Marriott Kuala Lumpur is located near several MRT nearby and bus stops nearby, making it easy to get around the city.
  • Bukit Bintang MRT Station:

    Located approximately 200 meters from the hotel.
  • Pavilion Kuala Lumpur Bus Stop:

    Located approximately 300 meters from the hotel.
You can purchase a Touch 'n Go card for easy payment on public transportation. These cards are available at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Kuala Lumpur offers a plethora of nearby activities and attractions perfect for families and kids. From theme parks to cultural sites, there's something to entertain everyone.
  • Petronas Twin Towers:

    Visit the iconic Petronas Twin Towers, offering stunning views of the city. Distance from hotel: 1 km. Entry price: Approximately SGD 25 per person.
  • KLCC Park:

    Enjoy a relaxing day at KLCC Park, featuring a playground, wading pool, and walking trails. Distance from hotel: 1.2 km. Free entry.
  • Aquaria KLCC:

    Explore the underwater world at Aquaria KLCC, home to a diverse range of marine life. Distance from hotel: 1.5 km. Entry price: Approximately SGD 30 per person.
  • Sunway Lagoon Theme Park:

    Spend a day at Sunway Lagoon, featuring a water park, amusement park, and wildlife park. Distance from hotel: 16 km. Entry price: Approximately SGD 50 per person.
  • Genting Highlands:

    Escape the city heat and head to Genting Highlands, offering theme parks, casinos, and entertainment. Distance from hotel: 50 km. Entry price varies depending on the attraction.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near JW Marriott Kuala Lumpur (Kuala Lumpur)

Exploring the nearby dining scene around JW Marriott Kuala Lumpur is a culinary adventure. From trendy cafes to authentic local food, there's something to satisfy every craving.

Cafes/Restaurants:

  • VCR Cafe:

    A popular spot for specialty coffee and delicious brunch dishes.
  • Feeka Coffee Roasters:

    Known for its cozy atmosphere and expertly brewed coffee.
  • Lot 10 Hutong:

    A food court showcasing some of Kuala Lumpur's best hawker fare under one roof.

Local Street Food:

  • Nasi Lemak:

    A fragrant rice dish cooked in coconut milk and pandan leaf, served with fried chicken, sambal, and other condiments.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Laksa:

    A spicy noodle soup with a rich coconut milk broth.
  • Kaya Toast:

    Toasted bread with kaya (coconut jam) and butter.
  • Char Kway Teow:

    Stir-fried rice noodles with prawns, cockles, and Chinese sausage.

Shopping places near JW Marriott Kuala Lumpur (Kuala Lumpur)

Indulge in some retail therapy at the many shopping places near JW Marriott Kuala Lumpur. From luxury malls to bustling markets, there's something for every shopper.
  • Pavilion Kuala Lumpur:

    A high-end shopping mall featuring luxury brands, restaurants, and entertainment options.
  • Suria KLCC:

    Located at the base of the Petronas Twin Towers, this mall offers a wide range of international and local brands.
  • Central Market Kuala Lumpur:

    A cultural landmark offering a variety of handicrafts, souvenirs, and local products.

Other Places to Stay Near JW Marriott Kuala Lumpur

Looking for alternative accommodations near JW Marriott Kuala Lumpur? Here are some other hotels to consider:

Luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Kuala Lumpur:

    Known for its impeccable service and luxurious amenities.
  • Mandarin Oriental, Kuala Lumpur:

    Offering stunning views of the Petronas Twin Towers and a world-class spa.
  • Grand Hyatt Kuala Lumpur:

    A stylish hotel with a rooftop pool and excellent dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

  • Pullman Kuala Lumpur City Centre Hotel & Residences:

    A modern hotel with spacious rooms and a convenient location.
  • Impiana KLCC Hotel:

    Offering direct access to the KLCC Convention Centre and a rooftop pool.
  • Novotel Kuala Lumpur City Centre:

    A family-friendly hotel with a kids' club and a variety of dining options.

...on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

  • Hotel Capitol Kuala Lumpur:

    A budget-friendly option with a central location.
  • Swiss-Inn Kuala Lumpur:

    Offering comfortable rooms and a rooftop pool.
  • Travelodge Bukit Bintang:

    A simple and affordable hotel in the heart of Bukit Bintang.

...on 3 Star Hotel in Malaysia!

Conclusion

Planning your trip to Kuala Lumpur and considering a stay at the JW Marriott Kuala Lumpur? With its prime location, luxurious amenities, and exceptional service, it's an excellent choice for both business and leisure travellers. Hotel availability can vary, especially during peak seasons, so it's always best to book in advance. Don't wait! Secure your hotel reservations today and experience the best of Kuala Lumpur. With a range of room options and convenient access to nearby attractions, the JW Marriott Kuala Lumpur offers an unforgettable stay. book cheap hotels in Malaysia and find cheap hotels nearby on Traveloka!

All facilities in JW Marriott Kuala Lumpur

Swimming Pool JW Marriott Kuala Lumpur
Swimming Pool
Fitness Center JW Marriott Kuala Lumpur
Fitness Center
Common Space JW Marriott Kuala Lumpur
Common Space
Lobby JW Marriott Kuala Lumpur
Lobby
Accommodation Services JW Marriott Kuala Lumpur
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Buffet breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Hot breakfast

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops

General

  • AC
  • Ballroom
  • Banquet
  • Non-smoking room
  • Swimming pool

Transportation

  • Car rental
  • Parking with surcharge
  • Limo or town car service
  • Valet parking (surcharge)

Things to Do

  • Fitness center
  • Outdoor pool
  • Sauna
  • Spa

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities

Sports and Recreations

  • Golf desk

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in JW Marriott Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Smoking

Smoking is allowed only in the designated smoking area.

Pets

Pets are not allowed in the accommodation.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at JW Marriott Kuala Lumpur
738
Number of floors in JW Marriott Kuala Lumpur
29
Another facilities in JW Marriott Kuala Lumpur
Bellhop, Concierge, Money changer, Express check-in, Express check-out

Frequently asked question in JW Marriott Kuala Lumpur

Is JW Marriott Kuala Lumpur parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at the JW Marriott Kuala Lumpur is not complimentary for guests. We do, however, offer valet parking services for your convenience. Please enquire at the reception desk upon arrival for details on valet parking charges and availability.
Does JW Marriott Kuala Lumpur offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the JW Marriott Kuala Lumpur. Unfortunately, specific details regarding hotel smoking rooms or designated smoking areas are best confirmed directly with the hotel. Their website or a quick phone call to their reservations team will provide the most up-to-date and accurate information on their smoking policy.
Does JW Marriott Kuala Lumpur offer free hotel Wi-Fi for guests during their stay?
Yes, the JW Marriott Kuala Lumpur provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, don't hesitate to contact the reception desk for assistance.
Where is the nearest MRT station or bus stops nearby JW Marriott Kuala Lumpur? What are the top visitor attractions near the hotel?
The nearest MRT station to JW Marriott Kuala Lumpur is Bukit Bintang, easily accessible on foot. Several bus stops are also nearby. For visitor attractions, you'll find the iconic Petronas Twin Towers and KLCC Park within walking distance, offering fantastic things to do nearby. Exploring Bukit Bintang's vibrant shopping and dining scene is also highly recommended.
Is JW Marriott Kuala Lumpur a pet friendly hotel?
I'm afraid the JW Marriott Kuala Lumpur isn't advertised as a pet-friendly hotel. Their policy on animals isn't explicitly stated online, so it's best to contact the hotel directly to confirm their pet policy. If you're looking for animal-friendly hotels in Kuala Lumpur, I recommend checking other hotel listings that specifically cater to guests travelling with pets.
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More Reviews from Other Guests in JW Marriott Kuala Lumpur

Overall Ratings & Reviews JW Marriott Kuala Lumpur

Traveloka (1,105)
Other sources (935)
9.0
Exceptional
From 1,105 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

9.4

Service and Facilites

9.1

People often mention about JW Marriott Kuala Lumpur
All
Bedroom (50)
Room Space (49)
Distance to City Center (45)
Staff Friendliness (45)
Bathroom (45)
Surroundings (41)
Ambiance (41)
Accessibility (34)
Check-in/out Time (33)
Hotel Area (33)
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Traveler Reviews JW Marriott Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Lee L. N.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 day(s) ago
Breakfast options were not good and the lift system is very slow despite having 6 lifts. Did not recognize Marriott Bonvoy membership benefits when booking via 3rd party platforms despite having Platinum Elite membership.
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S***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good and nice location… Breakfast good
1 people find it helpful
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Achmad A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Nice hotel, location is near to everywhere
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a***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Everything was good unless the bed was dirty after check in and have old blood on it & the rooms not soundproof at all u still can hear the guests beside u so clearly.
Find this review helpful?
Alvin L. V.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Worth every cent. The room was spacious, spotless, and incredibly comfortable. The staff were genuinely friendly, and the check-in process was seamless. True JW service at its best. Overall, highly recommended.
Find this review helpful?
Cut Z. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The service is very good, from check-in to check-out everything is served very well, all the staff are very friendly, the rooms are clean, tidy, and comfortable, the hotel is very close to the MRT station, Pavilion mall and other tourist attractions.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff was very friendly and accommodating, really enjoyed this staying in KL.
1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
It's good that my room has been upgraded to have the KL Tower view. But, major disappointment because I can't use the bathtub due to the drain stopper isn't working. I can't really remember the room number. Either 2018 or 2118
1 people find it helpful
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
Nice location and room was so so
1 people find it helpful
G***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
enthusiastic staff, hotel near the center very convenient
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Rudi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Very nice hotel with an excellent location... close to Pavilion and other eating places, everything within walking distance, will be here again next visit to Kuala Lumpur.
1 people find it helpful
Sri F. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 16 week(s) ago
Overall services and experience was pleasant, just that the lift were not disinfected especially the lift button full of hand prints and dirty, to avoid spreading germs and covid virus it is recommended to do cleaning and disinfecting every 2 hours
1 people find it helpful
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Centrally located, comfortable and clean.
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very strategic location, comfortable and clean.
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tjandra
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
It was a pleasure to stay here. It's close to the center of the city, the rooms are very clean, and the staff are very helpful. Thank you so much to all the staff there.
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1 people find it helpful
Intan C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
I've stayed here twice... The hotel is very strategic.
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1 people find it helpful
Radiyanto H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Comfortable, nice and clean hotel
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
The hotel room is just nice. The location is very good, near the mall, 7-Eleven, and pharmacy. The staff is also very helpful and polite.
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N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
the staff are very nice.. the meals from the dining centre are very very delicious
Find this review helpful?
c***p
icon-origin-TRAVELOKA
9.6
/10
Reviewed 24 week(s) ago
The only criticism is their breakfast. The variety isnt much.
1 people find it helpful
Number of reviews per page
20
40

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Bedroom 4 JW Marriott Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews JW Marriott Kuala Lumpur

Traveloka (1,105)
Other sources (935)
9.0
Exceptional
From 1,105 reviews
Provided by travelers on
Cleanliness

9.3

Room Comfort

9.2

Meal

8.7

Location

9.4

Service and Facilites

9.1

People often mention about JW Marriott Kuala Lumpur
All
Bedroom (50)
Room Space (49)
Distance to City Center (45)
Staff Friendliness (45)
Bathroom (45)
Surroundings (41)
Ambiance (41)
Accessibility (34)
Check-in/out Time (33)
Hotel Area (33)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews JW Marriott Kuala Lumpur

Number of reviews per page
20
40
Customer reviews
Lee L. N.
icon-Business
Business
icon-origin-TRAVELOKA
6.9
/10
Reviewed 4 day(s) ago
Breakfast options were not good and the lift system is very slow despite having 6 lifts. Did not recognize Marriott Bonvoy membership benefits when booking via 3rd party platforms despite having Platinum Elite membership.
Find this review helpful?
S***y
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Good and nice location… Breakfast good
1 people find it helpful
Profile Picture
Achmad A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 2 week(s) ago
Nice hotel, location is near to everywhere
Find this review helpful?
a***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
Everything was good unless the bed was dirty after check in and have old blood on it & the rooms not soundproof at all u still can hear the guests beside u so clearly.
Find this review helpful?
Alvin L. V.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Worth every cent. The room was spacious, spotless, and incredibly comfortable. The staff were genuinely friendly, and the check-in process was seamless. True JW service at its best. Overall, highly recommended.
Find this review helpful?
Cut Z. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The service is very good, from check-in to check-out everything is served very well, all the staff are very friendly, the rooms are clean, tidy, and comfortable, the hotel is very close to the MRT station, Pavilion mall and other tourist attractions.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff was very friendly and accommodating, really enjoyed this staying in KL.
1 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
It's good that my room has been upgraded to have the KL Tower view. But, major disappointment because I can't use the bathtub due to the drain stopper isn't working. I can't really remember the room number. Either 2018 or 2118
1 people find it helpful
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 9 week(s) ago
Nice location and room was so so
1 people find it helpful
G***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
enthusiastic staff, hotel near the center very convenient
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Rudi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Very nice hotel with an excellent location... close to Pavilion and other eating places, everything within walking distance, will be here again next visit to Kuala Lumpur.
1 people find it helpful
Sri F. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 16 week(s) ago
Overall services and experience was pleasant, just that the lift were not disinfected especially the lift button full of hand prints and dirty, to avoid spreading germs and covid virus it is recommended to do cleaning and disinfecting every 2 hours
1 people find it helpful
S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Centrally located, comfortable and clean.
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Very strategic location, comfortable and clean.
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tjandra
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
It was a pleasure to stay here. It's close to the center of the city, the rooms are very clean, and the staff are very helpful. Thank you so much to all the staff there.
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1 people find it helpful
Intan C.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
I've stayed here twice... The hotel is very strategic.
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1 people find it helpful
Radiyanto H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Comfortable, nice and clean hotel
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
The hotel room is just nice. The location is very good, near the mall, 7-Eleven, and pharmacy. The staff is also very helpful and polite.
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N***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
the staff are very nice.. the meals from the dining centre are very very delicious
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c***p
icon-origin-TRAVELOKA
9.6
/10
Reviewed 24 week(s) ago
The only criticism is their breakfast. The variety isnt much.
1 people find it helpful
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