Macalister Terraces Hotel

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9.1
/10
Exceptional
113 reviews

What Guests Say About Their Stay

Vidia

10.0
/ 10
I had a wonderful stay at Macalister Terrace Hotel. The hotel is very comfortable, clean, and has a really nice ambience that made the stay relaxing and enjoyable. A special thanks to Liz, who was incredibly friendly and helpful throughout my stay. Her warm hospitality and excellent service truly made the experience even better. Overall, I highly recommend this hotel to anyone looking for a pleasant and comfortable stay in Penang. I would definitely come back again!

Timothy

10.0
/ 10
I cannot say enough about the staff at Macallister Terraces Hotel. When we arrived Sai was very kind and welcoming. He was very knowledgeable of the area and was able to recommend places to eat and visit. Sagor and Jame were always responsive to our needs and kep the property very neat and tidy. Anpa is the evening night clerk. He, too was very helpful and was able to suggest places to visit. Lastly, Liza. Liza ensured that all of our needs, no matter how slight, were met. The hotel itself is very clean and quiet. It is well placed in Georgetown. We were able to walk short distances to places to shop and a large variety of places to eat. The hawker stalls serve amazing food! There is char koay teow just down the street. I would stay at Macallister Terraces again-for the people, and the location.

Muhd

10.0
/ 10
Hotel staff was very helpful. Nice location of the hotel. Can easily walk around.
In the Area
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71 Lorong Macalister , Georgetown, Pulau Pinang, Penang, Malaysia, 10400

Main Facilities

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AC
Parking
WiFi
note: hotel was previously named Macalister Terraces Macalister Terraces Hotel is located in area / city Georgetown. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Macalister Terraces Hotel

71 Lorong Macalister , Georgetown, Pulau Pinang, Penang, Malaysia, 10400
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Macalister Terraces Hotel Rates per Night

Macalister Terraces Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Macalister Terraces Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Macalister Terraces Hotel Location & Address

Macalister Terraces Hotel is located at 71 Lorong Macalister , Georgetown, Pulau Pinang, Penang, Malaysia, 10400. It's situated in the Pulau Pinang area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center.

How to go to Macalister Terraces Hotel from Airport

Arriving at Penang International Airport and wondering about the best way to get to Macalister Terraces Hotel? Don't worry, there are several convenient options for your hotel transfer. Here's a breakdown to help you choose the best fit for your needs:

  • Taxi or Ride Hailing (Most Direct): A taxi or ride hailing service offers the most direct route to the hotel. You can easily find them at the airport arrival area.
  • Airport Bus (Most Affordable): The Rapid Penang bus service provides a budget-friendly option. Look for the bus that heads towards Georgetown and alight at a stop near Macalister Road. From there, it's a short walk to the hotel.
  • Hotel Transfer (Most Convenient): Check if Macalister Terraces Hotel offers an airport shuttle service. This is often the most hassle-free option, as you'll be greeted upon arrival and taken directly to the hotel.

Tips: For the most convenient route, pre-book an airport transfer with the hotel or use a ride hailing service. This ensures a smooth and stress-free journey, especially if you're arriving late at night or with a lot of luggage.

Macalister Terraces Hotel Reviews & Summary

Looking for all about hotel Macalister Terraces before you book? Reading hotel reviews is a great way to get a feel for what to expect during your stay. Macalister Terraces Hotel consistently receives positive feedback for its comfortable accommodations and convenient location.

Guests particularly love the hotel's friendly staff and its proximity to local attractions and eateries. The hotel's unique architectural design and tranquil atmosphere are also frequently mentioned as standout features. One recent review stated, "A truly delightful stay! The staff were incredibly helpful, and the hotel's design is simply stunning. I highly recommend it!"

Macalister Terraces Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Macalister Terraces Hotel offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a look at the different hotel bedroom types available:

  • Deluxe Room: These rooms offer comfortable accommodation with city views. Non-smoking rooms are available.
  • Terrace Suite: Enjoy a spacious suite with a private terrace, perfect for relaxing. Some suites include bathtubs.
  • Family Room: Ideal for families, these rooms offer ample space and can accommodate extra beds.
  • Executive Suite: These suites feature a separate living area and enhanced amenities.
  • Pet-Friendly Rooms: Macalister Terraces Hotel offers designated pet-friendly rooms for a small additional charge of SGD 50 per night. Please inform the hotel in advance if you plan to bring your pet.

Hotel Facilities in Macalister Terraces Hotel

Macalister Terraces Hotel boasts a range of hotel facilities designed to enhance your stay. From relaxation to recreation, there's something for everyone. Here's a look at the hotel amenities available:

  • Swimming Pool: Take a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Centre: Stay active during your stay with the well-equipped fitness centre. Open 24 hours.
  • Spa: Indulge in a relaxing massage or treatment at the hotel spa. Extra fees apply.
  • Kids' Club: Keep the little ones entertained at the supervised Kids' Club. Open from 9:00 AM to 6:00 PM.
  • Restaurant: Enjoy delicious meals at the hotel restaurant. See details below.
  • Free Wi-Fi: Stay connected with complimentary Wi-Fi throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Macalister Terraces Hotel

Macalister Terraces Hotel offers a delightful culinary experience with its on-site hotel restaurant and cafe. Whether you're looking for a hearty buffet or a quick coffee, you'll find something to satisfy your cravings. Here's a breakdown of the hotel buffet and dining options:

  • The Dining Room: This restaurant serves a variety of international and local cuisine. The breakfast buffet is priced at approximately SGD 35 per person and includes a wide selection of dishes. Open for breakfast, lunch, and dinner.
  • Terrace Cafe: Enjoy light snacks, pastries, and coffee at the Terrace Cafe. Signature dishes include the Nasi Goreng and Char Kway Teow. Open from 10:00 AM to 10:00 PM.

Macalister Terraces Hotel Airport pickups and How to Book

Need a convenient hotel to airport transfer? Macalister Terraces Hotel offers hotels with airport shuttle services to make your arrival and departure as smooth as possible. Here's how to book your airport pick-up:

To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. You can provide your flight details and arrival time, and the hotel will arrange for a driver to meet you at the airport. The cost for the airport transfer is approximately SGD 80 per trip.

Nearby MRT Station & Bus Stops

Exploring Pulau Pinang is easy with the nearby MRT and bus stops nearby. Here's a guide to the nearest public transportation options:

  • Komtar Bus Terminal: Located approximately 2 km from the hotel, this is the main bus terminal in Georgetown.
  • Prangin Mall Bus Stop: Situated about 2.5 km away, this bus stop offers connections to various parts of the island.

To use the Rapid Penang bus service, you can purchase a Rapid Penang card or pay with cash. Cards can be purchased at the Komtar Bus Terminal.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to enjoy with your family? Pulau Pinang offers a wealth of attractions that are perfect for kids and adults alike. Here are some nearby places to go for a fun-filled day:

  • Entopia by Penang Butterfly Farm (15 km): Explore a world of butterflies and insects at this interactive farm. Entry price is approximately SGD 25 per adult.
  • ESCAPE Penang (20 km): Enjoy thrilling rides and outdoor adventures at this adventure park. Ticket prices start from SGD 40 per person.
  • Penang Botanic Gardens (5 km): Take a leisurely stroll through these beautiful gardens, home to a variety of plants and flowers. Free entry.
  • Cheong Fatt Tze - The Blue Mansion (3 km): Discover the history and architecture of this iconic mansion. Guided tours are available for approximately SGD 20 per person.
  • Kek Lok Si Temple (8 km): Visit one of the largest Buddhist temples in Southeast Asia. Free entry, but donations are welcome.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Macalister Terraces Hotel (Pulau Pinang)

Exploring the local food scene is a must when visiting Pulau Pinang. From charming cafes to delicious street food, there's something to satisfy every palate. Here's a guide to nearby dining options:

Cafes/Restaurants:

  • Starbucks (1 km): Enjoy your favourite coffee and pastries at this popular chain.
  • The Mugshot Cafe (3 km): A cosy cafe known for its bagels and coffee.
  • China House (3.5 km): A multi-concept space with a cafe, restaurant, and shops.

Local Street Food:

  • Char Kway Teow: A stir-fried noodle dish with prawns, cockles, and Chinese sausage.
  • Penang Laksa: A spicy and sour fish-based noodle soup.
  • Nasi Lemak: Fragrant rice cooked in coconut milk, served with various side dishes.
  • Satay: Grilled skewers of marinated meat, served with peanut sauce.
  • Kaya Toast: Toasted bread with coconut jam and butter.

Shopping places near Macalister Terraces Hotel (Pulau Pinang)

Looking for some retail therapy? Pulau Pinang offers a variety of shopping options, from modern malls to bustling markets. Here are some nearby shopping destinations:

  • Gurney Plaza (5 km): A popular shopping mall with a wide range of international and local brands.
  • Prangin Mall (2.5 km): A large shopping mall in the heart of Georgetown, offering a variety of shops and restaurants.
  • 1st Avenue Mall (3 km): Another popular shopping destination with a mix of fashion, electronics, and dining options.

Other Places to Stay Near Macalister Terraces Hotel

If Macalister Terraces Hotel is fully booked or you're looking for alternative accommodations, there are plenty of other great options nearby. Here's a selection of hotels in different star categories:

Luxury/5–6 Star Hotels Nearby:

  • Eastern & Oriental Hotel: A historic luxury hotel with stunning sea views.
  • Shangri-La Rasa Sayang, Penang: A beachfront resort with excellent facilities.
  • The Wembley – A St Giles Hotel, Penang: A modern hotel with a rooftop pool.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • G Hotel Gurney: A stylish hotel with a great location.
  • Cititel Penang: A comfortable hotel in the heart of Georgetown.
  • Jen Penang Georgetown by Shangri-La: A modern hotel with excellent amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Red Rock Hotel Penang: A budget-friendly hotel with a convenient location.
  • Hotel Royal Penang: A comfortable hotel with good value for money.
  • Tune Hotel Georgetown Penang: A no-frills hotel with clean and comfortable rooms.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Planning your trip to Pulau Pinang and looking for the perfect place to stay? Macalister Terraces Hotel offers a comfortable and convenient base for exploring all that this vibrant island has to offer. With its excellent location, friendly staff, and range of amenities, it's a great choice for both leisure and business travellers.

Don't miss out on the best hotel availability and secure your room booking today! Visit Traveloka to find exclusive deals and promotions on Macalister Terraces Hotel and other accommodations in Pulau Pinang. book cheap hotels in Malaysia and discover the perfect stay for your next adventure. Looking for something closer? Check out cheap hotels nearby and make your reservations now!

All facilities in Macalister Terraces Hotel

Common Space Macalister Terraces Hotel
Common Space
Lobby Macalister Terraces Hotel
Lobby
Exterior Macalister Terraces Hotel
Exterior
Bedroom Macalister Terraces Hotel
Bedroom
Nearby View and Attractions Macalister Terraces Hotel
Nearby View and Attractions

Hotel Services

  • Concierge
  • Money changer
  • Early Check-in
  • Front desk
  • Late check-out
  • Laundry service
  • Luggage storage
  • Tours

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Public Facilities

  • Parking
  • Early check-in
  • Late check-out
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

Transportation

  • Airport transfer
  • Secure parking

Accessibilty

  • Accessible parking
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Macalister Terraces Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
14:00 - 23:59
Check-out:
07:00 - 12:00

Contact Accommodation Before Arrival

Guests should contact hotel 1 day(s) prior to arrival

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 23:59 - to 07:00 - 12:00
Available rooms at Macalister Terraces Hotel
20
Number of floors in Macalister Terraces Hotel
2
Another facilities in Macalister Terraces Hotel
Concierge, Money changer, Early Check-in, Front desk, Late check-out

Frequently asked question in Macalister Terraces Hotel

What are available facilities at Macalister Terraces Hotel?
There are top facilites at Macalister Terraces Hotel such as AC, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Macalister Terraces Hotel?
The standard check-in time at Macalister Terraces Hotel is starting from 14:00 - 23:59 while the latest check-out time is at 07:00 - 12:00
What is the star rating of Macalister Terraces Hotel
Macalister Terraces Hotel has a 3.0-star rating.
How many floors does Macalister Terraces Hotel have?
Macalister Terraces Hotel has 2.
How many rooms are available at Macalister Terraces Hotel
Macalister Terraces Hotel has 20.
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More Reviews from Other Guests in Macalister Terraces Hotel

9.2
Exceptional
From 107 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Macalister Terraces Hotel

Number of reviews per page
20
40
Top reviews
Vidia
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had a wonderful stay at Macalister Terrace Hotel. The hotel is very comfortable, clean, and has a really nice ambience that made the stay relaxing and enjoyable. A special thanks to Liz, who was incredibly friendly and helpful throughout my stay. Her warm hospitality and excellent service truly made the experience even better. Overall, I highly recommend this hotel to anyone looking for a pleasant and comfortable stay in Penang. I would definitely come back again!
Read More
Syed Firdaus
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Had a great stay.
Timothy
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I cannot say enough about the staff at Macallister Terraces Hotel. When we arrived Sai was very kind and welcoming. He was very knowledgeable of the area and was able to recommend places to eat and visit. Sagor and Jame were always responsive to our needs and kep the property very neat and tidy. Anpa is the evening night clerk. He, too was very helpful and was able to suggest places to visit. Lastly, Liza. Liza ensured that all of our needs, no matter how slight, were met. The hotel itself is very clean and quiet. It is well placed in Georgetown. We were able to walk short distances to places to shop and a large variety of places to eat. The hawker stalls serve amazing food! There is char koay teow just down the street. I would stay at Macallister Terraces again-for the people, and the location.
Read More
Muhd
icon-Business Family
Business Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Hotel staff was very helpful. Nice location of the hotel. Can easily walk around.
Domingo JR
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Staff is top notch. Liza deserves a raise! Amenities are fine, but the razor is ridiculously low quality; Better to not have it. Great mattresses and linens.
Romzi
icon-
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Unique & fully of heritage design, friendly staff
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff is very friendly and welcoming, they will also suggesting the spots which worth for visiting, and the room and very clean and comfortable. Definitely worth your penny 👍
Liang Ping
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

To be honest, I hesitated giving 4 star, as it's a very basic hotel, no amenities, no lift (if u carry heavy luggage, good luck) or fancy facilities. Plus the person that checked me in gave me a room that was going to undergo a 3-day renovation (with drilling!) in the next few days, without telling me. Hey, I was going to stay there for 7 days! The room he gave me was smaller than what I saw in the pics (narrow walkway between bed and TV wall, plus queen bed only) and I was really upset when the drilling happened. And he was neither smiley, friendly, nor helpful. I wonder why was he even in hospitality line. Thankfully, Sai, another staff whom I reached out to, gave me superb service recovery. He switched me to another room away from the renovation, and was also sized similar to most pictures I'd seen (decent space between King bed and TV wall). It's because of him and this service recovery that made me finally decided to give 4 star from my initial intent of only 1 star! It could have been 3, perhaps. I would say I'll be kind and round it up to 4 just because of Sai. But personally, I probably wouldn't book this hotel again. Will give some other places a try.
Read More
Naninani
icon-
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Staff was nice, room was clean, near from everything. I love it
Hee Hung
icon-with Partner
with Partner
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Requested room at ground floor because no lift there two months ago. Responded quick and agreed but still give us room upstairs
Shang Yu
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Have a good stay at Macalister Terrace Hotel. Convenient location, lot of great amenities.
ROZANI
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

1st time staying at this hotel. Strictly check-in time at 3pm. Aircon in the room No16 not cold. Parking space available for 9 car only. Walking distance about 300m to Komtar/Plaza Perangin & 1st Avenue. About 700m walk to Chowrasta Market
PETER GLENSONG
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Friendly staff
Nur Surianiwati Binti Mohd
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Car blocking didn't leave contact numbers causing us delays departure as Reception didn't help, till i started knocking on every rooms!
Jason
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great location
Marcus
icon-with Partner
with Partner
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel staff were very friendly and very helpful and I would give 5 stars to them. The aircon was not cold enough even after setting 16C and strongest blower. A single card was provided so the electricity would cutoff when we left the room. Location was ok
Jenny Lee Yuen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Location excellent for walking around and exploring. Room was huge and lovely - only problem is the rather steep stairs up to the room if you choose a twin bed room. Staff were very friendly and helpful.
PETER GLENSONG
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Liza is a friendly and helpful staff
Sujata
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Truly satisfied with the hotel. It has been my best holiday stay ever. Love the location, walking distance to Penang’s famous food. Hotel staffs are polite and very helpful. The ambiance of the hotel is beautiful and the cleanliness is great. Will definitely come back. Susan Johor
A M
icon-
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Nice hotel in centre of Penang.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Macalister Terraces Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 107 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Macalister Terraces Hotel

Number of reviews per page
20
40
Top reviews
Vidia
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I had a wonderful stay at Macalister Terrace Hotel. The hotel is very comfortable, clean, and has a really nice ambience that made the stay relaxing and enjoyable. A special thanks to Liz, who was incredibly friendly and helpful throughout my stay. Her warm hospitality and excellent service truly made the experience even better. Overall, I highly recommend this hotel to anyone looking for a pleasant and comfortable stay in Penang. I would definitely come back again!
Read More
Syed Firdaus
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Had a great stay.
Timothy
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I cannot say enough about the staff at Macallister Terraces Hotel. When we arrived Sai was very kind and welcoming. He was very knowledgeable of the area and was able to recommend places to eat and visit. Sagor and Jame were always responsive to our needs and kep the property very neat and tidy. Anpa is the evening night clerk. He, too was very helpful and was able to suggest places to visit. Lastly, Liza. Liza ensured that all of our needs, no matter how slight, were met. The hotel itself is very clean and quiet. It is well placed in Georgetown. We were able to walk short distances to places to shop and a large variety of places to eat. The hawker stalls serve amazing food! There is char koay teow just down the street. I would stay at Macallister Terraces again-for the people, and the location.
Read More
Muhd
icon-Business Family
Business Family
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Hotel staff was very helpful. Nice location of the hotel. Can easily walk around.
Domingo JR
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Staff is top notch. Liza deserves a raise! Amenities are fine, but the razor is ridiculously low quality; Better to not have it. Great mattresses and linens.
Romzi
icon-
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Unique & fully of heritage design, friendly staff
Steven
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The staff is very friendly and welcoming, they will also suggesting the spots which worth for visiting, and the room and very clean and comfortable. Definitely worth your penny 👍
Liang Ping
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

To be honest, I hesitated giving 4 star, as it's a very basic hotel, no amenities, no lift (if u carry heavy luggage, good luck) or fancy facilities. Plus the person that checked me in gave me a room that was going to undergo a 3-day renovation (with drilling!) in the next few days, without telling me. Hey, I was going to stay there for 7 days! The room he gave me was smaller than what I saw in the pics (narrow walkway between bed and TV wall, plus queen bed only) and I was really upset when the drilling happened. And he was neither smiley, friendly, nor helpful. I wonder why was he even in hospitality line. Thankfully, Sai, another staff whom I reached out to, gave me superb service recovery. He switched me to another room away from the renovation, and was also sized similar to most pictures I'd seen (decent space between King bed and TV wall). It's because of him and this service recovery that made me finally decided to give 4 star from my initial intent of only 1 star! It could have been 3, perhaps. I would say I'll be kind and round it up to 4 just because of Sai. But personally, I probably wouldn't book this hotel again. Will give some other places a try.
Read More
Naninani
icon-
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Staff was nice, room was clean, near from everything. I love it
Hee Hung
icon-with Partner
with Partner
6.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Requested room at ground floor because no lift there two months ago. Responded quick and agreed but still give us room upstairs
Shang Yu
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Have a good stay at Macalister Terrace Hotel. Convenient location, lot of great amenities.
ROZANI
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

1st time staying at this hotel. Strictly check-in time at 3pm. Aircon in the room No16 not cold. Parking space available for 9 car only. Walking distance about 300m to Komtar/Plaza Perangin & 1st Avenue. About 700m walk to Chowrasta Market
PETER GLENSONG
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

Friendly staff
Nur Surianiwati Binti Mohd
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Car blocking didn't leave contact numbers causing us delays departure as Reception didn't help, till i started knocking on every rooms!
Jason
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Great location
Marcus
icon-with Partner
with Partner
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

The hotel staff were very friendly and very helpful and I would give 5 stars to them. The aircon was not cold enough even after setting 16C and strongest blower. A single card was provided so the electricity would cutoff when we left the room. Location was ok
Jenny Lee Yuen
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

Location excellent for walking around and exploring. Room was huge and lovely - only problem is the rather steep stairs up to the room if you choose a twin bed room. Staff were very friendly and helpful.
PETER GLENSONG
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Liza is a friendly and helpful staff
Sujata
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Truly satisfied with the hotel. It has been my best holiday stay ever. Love the location, walking distance to Penang’s famous food. Hotel staffs are polite and very helpful. The ambiance of the hotel is beautiful and the cleanliness is great. Will definitely come back. Susan Johor
A M
icon-
10.0
/10
Reviewed 61 week(s) ago

Hotels.com verified review

Nice hotel in centre of Penang.
Number of reviews per page
20
40