NU Hotel @ KL Sentral

8.5
/10
Very Good
3,823 reviews

What Guests Say About Their Stay

Staff Friendliness (21)
Distance To City Center (20)
Room Space (17)
Accessibility (15)

E***A

9.4
/ 10
The room was clean and spacious, perfectly suitable for a couple, with toiletries and a mini fridge provided. The location is excellent, easily accessible to public transportation at KL Sentral and close to many tourist attractions. There are also plenty of restaurants and minimarts within walking distance. A deposit of RM50 was required upon my check-in on 28/8/2025, but since I didn’t have cash at the time, the staff was very helpful and understanding. She kindly reminded me to ensure the hotel access card was returned upon check-out.

m***m

10.0
/ 10
Very strategic location, close to KL Sentral, close to 24-hour dining places, quite spacious & clean rooms, cheap prices with strategic location & good facilities.
See original

k***o

10.0
/ 10
Hotel yang sangat dekat dengan Kuala Lumpur sentral, sekitar hotel pun banyak yang jual makanan dan banyak mini market. Harga hotel nya sangat murah tetapi hotelnya cukup nyaman. Senang nginep di Nu Hotel 👍.

Aprilia R. D.

9.7
/ 10
Memuaskan, lokasi strategis dekat dengan KL Sentral. Kamar hotel bersih dan nyaman. Kamar dibersihkan setiap hari, handuk diganti setiap hari. Di bawahnya banyak kedai makanan yang enak dan murah juga. Saya akan menginap di sini apabila saya ke Kuala Lumpur lagi.

Yuki M.

9.1
/ 10
nice design room, not so big but no so small room, enough for 2 adults, 1 child, and 1 baby. sadly I am given window room but no view outside. clean. big bed (king size). there's lift, shampoo, soap, shower cap, sanitary bag, hair dryer. no toothbrush and toothpaste. we got 2 free bottles of mineral water but no dispenser for free refill. easy check in although at 3am. next to abc bistro (open 24hrs), 7-eleven, 3min to nu sentral mall to go to kl sentral, monorail station is beside the hotel. and we can keep our luggage after check out.
In the Area
See Map
No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470

Main Facilities

Read More
AC
24-Hour Front Desk
Elevator
WiFi
Staying at NU Hotel @ KL Sentral is a good choice when you are visiting KL Sentral. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around NU Hotel @ KL Sentral

No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470
Discover More Places
Lobby NU Hotel @ KL Sentral
Exterior 2 NU Hotel @ KL Sentral

Discover More About NU Hotel @ KL Sentral

NU Hotel @ KL Sentral Rates per Night

NU Hotel @ KL Sentral room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best NU Hotel @ KL Sentral hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

NU Hotel @ KL Sentral Location & Address

NU Hotel @ KL Sentral is located at No.37 Jalan Thambipillai, KL Sentral, Kuala Lumpur, Malaysia, 50470. It's situated in the Kuala Lumpur area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center.

How to go to NU Hotel @ KL Sentral from Airport

Getting from Kuala Lumpur International Airport (KLIA) to NU Hotel @ KL Sentral is a breeze with several convenient options. Whether you're looking for speed, affordability, or comfort, there's a transfer from airport to hotel to suit your needs. Here's a breakdown of your choices for a smooth hotel transfer:

  • KLIA Ekspres (Fastest)

    : This is the quickest way to reach KL Sentral. The non-stop train takes about 28 minutes. From KL Sentral, NU Hotel is a short walk away.
  • KLIA Transit (Affordable)

    : This train makes a few stops along the way but is still a relatively fast option. It also arrives at KL Sentral, where you can easily walk to the hotel.
  • Airport Bus (Cheapest)

    : Several bus companies offer services from KLIA to KL Sentral. This is the most budget-friendly option, but the journey can take longer depending on traffic.
  • Ride Hailing (Most Convenient)

    : Ride Hailing services are readily available at KLIA. This offers door-to-door service directly to NU Hotel, making it the most convenient option, especially with luggage.
  • Taxi (Most Direct)

    : Taxis are available outside the arrival hall. Ensure the meter is running or agree on a fare before starting your journey.

Tips:

For the most convenient route, consider using a Ride Hailing service, especially if you have luggage. If you're on a budget, the airport bus to KL Sentral followed by a short walk is a great option. The KLIA Ekspres is perfect if you're short on time.

NU Hotel @ KL Sentral Reviews & Summary

Looking for all about hotel NU Hotel @ KL Sentral? This modern hotel consistently receives positive hotel reviews for its convenient location and comfortable accommodations. Guests appreciate its proximity to KL Sentral, making it an ideal base for exploring Kuala Lumpur.

What guests love about the hotel is its cleanliness, friendly staff, and excellent value for money. A standout feature is its rooftop pool, offering stunning city views. Here's a short review to encourage bookings: "Great location, clean rooms, and a fantastic rooftop pool! Highly recommended for a comfortable stay in KL."

NU Hotel @ KL Sentral Room Types Available

Choosing the right hotel room type can make all the difference in your stay. NU Hotel @ KL Sentral offers a variety of categories of hotel rooms to suit different needs and preferences. From cosy standard rooms to more spacious suites, there's a different hotel room types for everyone.

  • Standard Room

    : A comfortable and well-equipped room, perfect for solo travellers or couples.
  • Superior Room

    : Slightly larger than the standard room, offering extra space and enhanced amenities.
  • Deluxe Room

    : A more luxurious option with premium furnishings and additional features.
  • Family Room

    : Designed for families, these rooms offer ample space and may include multiple beds or a separate living area.
  • Suite

    : The most spacious option, featuring a separate living room, bedroom, and often a kitchenette.

All rooms are non-smoking and offer city views. Bathtubs are available in some room types; please inquire upon booking. NU Hotel @ KL Sentral is not a pet-friendly hotel.

Hotel Facilities in NU Hotel @ KL Sentral

NU Hotel @ KL Sentral boasts a range of hotel facilities designed to enhance your stay. From relaxation to convenience, the hotel amenities cater to both adult and kid-friendly needs. Here's a list of what you can expect:

  • Rooftop Swimming Pool

    : Enjoy a refreshing dip with panoramic city views. Operating hours: 7:00 AM - 10:00 PM.
  • Fitness Centre

    : Stay active with a range of cardio and weight-training equipment. Open 24 hours.
  • On-site Restaurant

    : Savor delicious meals without leaving the hotel.
  • 24-Hour Front Desk

    : Assistance is always available, no matter the time.
  • Free Wi-Fi

    : Stay connected throughout the hotel.
  • Meeting Rooms

    : Ideal for business travellers. Extra fees may apply.
  • Laundry Service

    : Keep your clothes fresh and clean. Additional charges apply.

Hotel Buffet or Restaurant/Cafe in NU Hotel @ KL Sentral

Indulge in a culinary journey at NU Hotel @ KL Sentral's on-site dining options. Whether you're looking for a hearty hotel buffet or a quick bite at the hotel cafe, there's something to satisfy every palate. Here's what you can expect:

  • The Restaurant

    : Offers a diverse menu of local and international cuisine. Open for breakfast, lunch, and dinner.
  • Buffet Breakfast

    : Enjoy a wide selection of breakfast items, including pastries, fruits, and hot dishes. Price: Approximately SGD 25 per person. Opening hours: 6:30 AM - 10:30 AM.
  • Cafe

    : Perfect for a quick coffee, snack, or light meal. Offers a variety of pastries, sandwiches, and beverages.

Special dishes include Nasi Goreng Kampung and Char Kway Teow, showcasing the best of Malaysian flavors.

NU Hotel @ KL Sentral Airport pickups and How to Book

Need a hassle-free hotel to airport transfer? NU Hotel @ KL Sentral offers convenient airport pick-up services to ensure a smooth arrival and departure. Here's how to arrange your hotels with airport shuttle:

To book an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will arrange for a driver to meet you at the airport and transport you directly to the hotel.

Nearby MRT Station & Bus Stops

Getting around Kuala Lumpur from NU Hotel @ KL Sentral is incredibly easy thanks to the nearby MRT station and bus stops nearby. Here's a list of the closest options:

  • KL Sentral MRT Station

    : Located within walking distance of the hotel (approximately 5 minutes). This station connects you to various lines, including the Kelana Jaya Line, the RapidKL Monorail, and the KTM Komuter Line.
  • KL Sentral Bus Terminal

    : Also located at KL Sentral, offering bus services to various destinations within Kuala Lumpur and beyond.
  • Bus Stop along Jalan Tun Sambanthan

    : Several bus stops are located along Jalan Tun Sambanthan, a short walk from the hotel, providing access to local bus routes.

For public transport, you can purchase a Touch 'n Go card at the KL Sentral station or at convenience stores. This card can be used on the MRT, buses, and other forms of public transport.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Kuala Lumpur offers a wealth of nearby places to go and nearby sightseeing places that are perfect for kids and adults alike. Here are five attractions near NU Hotel @ KL Sentral:

  • Petronas Twin Towers

    : Iconic skyscrapers with a sky bridge and observation deck. Distance: Approximately 4 km. Entry price: SGD 25-40 per person.
  • KL Tower

    : Offers panoramic views of the city. Distance: Approximately 3.5 km. Entry price: SGD 20-35 per person.
  • Aquaria KLCC

    : An impressive aquarium with a wide variety of marine life. Distance: Approximately 4.5 km. Entry price: SGD 22-38 per person.
  • ইসলামিক Arts Museum Malaysia

    : Explore Islamic art and culture. Distance: Approximately 1.5 km. Entry price: SGD 8-15 per person.
  • Sunway Lagoon Theme Park

    : A large theme park with water rides, amusement park attractions, and a wildlife park. Distance: Approximately 16 km. Entry price: SGD 40-60 per person.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near NU Hotel @ KL Sentral (Kuala Lumpur)

Exploring the nearby dining scene around NU Hotel @ KL Sentral is a treat for food lovers. From trendy cafes to authentic local food, there's a wide range of food eatiries near me to satisfy your cravings. Here are some recommendations:

Cafes/Restaurants:

  • Starbucks

    : A well-known coffee chain offering a variety of coffee drinks, pastries, and snacks.
  • The Coffee Bean & Tea Leaf

    : Another popular coffee shop with a wide selection of coffee, tea, and light meals.
  • OldTown White Coffee

    : A Malaysian chain serving traditional white coffee and local dishes.

Local Street Food:

  • Nasi Lemak

    : Fragrant rice cooked in coconut milk and pandan leaf, served with fried chicken, sambal, and other condiments.
  • Satay

    : Grilled skewers of marinated meat served with peanut sauce.
  • Laksa

    : A spicy noodle soup with coconut milk, prawns, and other ingredients.
  • Kaya Toast

    : Toasted bread with kaya (coconut jam) and butter.
  • Char Kway Teow

    : Stir-fried rice noodles with prawns, cockles, and Chinese sausage.

Shopping places near NU Hotel @ KL Sentral (Kuala Lumpur)

If you're in the mood for some retail therapy, you'll find plenty of nearby shopping options near NU Hotel @ KL Sentral. From bustling markets to modern malls near hotel, here are a few places to explore:

  • Mid Valley Megamall

    : A large shopping mall with a wide variety of shops, restaurants, and entertainment options.
  • Pavilion Kuala Lumpur

    : A high-end shopping mall with luxury brands and designer boutiques.
  • Central Market Kuala Lumpur

    : A cultural landmark offering a variety of handicrafts, souvenirs, and local products.

Other Places to Stay Near NU Hotel @ KL Sentral

Looking for alternative accommodations in the area? Kuala Lumpur offers a wide range of hotels to suit different budgets and preferences. Here are some other options to consider:

3 luxury/5–6 star hotels nearby:

  • The Ritz-Carlton, Kuala Lumpur

  • Mandarin Oriental, Kuala Lumpur

  • Four Seasons Hotel Kuala Lumpur

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

3 four-star hotels nearby:

  • Aloft Kuala Lumpur Sentral

  • The Gardens Hotel & Residences Kuala Lumpur

  • Pullman Kuala Lumpur City Centre Hotel & Residences

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

3 three-star hotels nearby:

  • Hotel Sentral Kuala Lumpur

  • My Hotel @ Sentral

  • Prescott Hotel Kuala Lumpur Medan Tuanku

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Whether you're planning a business trip or a family vacation, NU Hotel @ KL Sentral offers a convenient and comfortable base for exploring Kuala Lumpur. With its prime location near KL Sentral, you'll have easy access to the city's top attractions, dining, and shopping destinations. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Kuala Lumpur. Book your stay at NU Hotel @ KL Sentral through Traveloka for exclusive deals and a seamless booking experience. Discover more options and book cheap hotels in Malaysia or find cheap hotels nearby for your next adventure.

All facilities in NU Hotel @ KL Sentral

Lobby NU Hotel @ KL Sentral
Lobby
Exterior NU Hotel @ KL Sentral
Exterior
Bedroom NU Hotel @ KL Sentral
Bedroom
In-room Bathroom NU Hotel @ KL Sentral
In-room Bathroom

Hotel Services

  • Bellhop
  • Concierge
  • Express check-in
  • Express check-out
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Tours

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Hairdryer
  • In-room safe
  • Minibar
  • TV

General

  • AC
  • Family room
  • Heater
  • Non-smoking room

Accessibilty

  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility

Public Facilities

  • Elevator
  • Safety deposit box
  • WiFi in public area

Connectivity

  • Free WiFi

Business Facilities

  • Photocopier

Accommodation Policy & General Information in NU Hotel @ KL Sentral

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:30
Check-out:
Before 12:00

General Check-in Instructions

Hotel has 4 units of electric car charging station on site located at the basement parking of The Canvas Hotel.
Effective 1st January 2026, the Selangor state government introduce a new Sustainability Tax (Fi Kelestarian) RM5 PER ROOM PER NIGHT that must be collected by hotels from guests upon check-in as part of an effort to support sustainable tourism, environmental conservation and the state’s tourism infrastructure.

Minimum Age Policy

Minimum age to check-in is 21. Minor guests must be accompanied by adults upon check-in.
Read All

General Information

Popular Facilities
AC, 24-Hour Front Desk, Elevator, WiFi
Check-In / Check-Out Time
From 14:30 - to 12:00
Available rooms at NU Hotel @ KL Sentral
92
Number of floors in NU Hotel @ KL Sentral
5
Another facilities in NU Hotel @ KL Sentral
Bellhop, Concierge, Express check-in, Express check-out, 24-hour Receptionist

Frequently asked question in NU Hotel @ KL Sentral

What are available facilities at NU Hotel @ KL Sentral?
There are top facilites at NU Hotel @ KL Sentral such as AC, 24-Hour Front Desk, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at NU Hotel @ KL Sentral?
The standard check-in time at NU Hotel @ KL Sentral is starting from From 14:30 while the latest check-out time is at Before 12:00
What is the star rating of NU Hotel @ KL Sentral
NU Hotel @ KL Sentral has a 2.0-star rating.
How many floors does NU Hotel @ KL Sentral have?
NU Hotel @ KL Sentral has 5.
How many rooms are available at NU Hotel @ KL Sentral
NU Hotel @ KL Sentral has 92.
See All

More Reviews from Other Guests in NU Hotel @ KL Sentral

Overall Ratings & Reviews NU Hotel @ KL Sentral

Traveloka (2,834)
Other sources (989)
8.8
Very Good
From 2,834 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.7

Meal

8.4

Location

9.2

Service and Facilites

8.6

People often mention about NU Hotel @ KL Sentral
All
Staff Friendliness (17)
Bedroom (16)
Distance to City Center (15)
Accessibility (15)
Room Space (14)
Bathroom (13)
Surroundings (12)
Wifi (12)
Check-in/out Time (12)
Family Friendly (11)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews NU Hotel @ KL Sentral

Number of reviews per page
20
40
Customer reviews
ferlin a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Actually, all is good, the location is awesome. One thing that bothers me is the headboard of the bed frame. It was using velvety cloth, there is an unpleasant smell on it, and it looks dirty as well. I really hope the hotel can be more attentive to it.
Find this review helpful?
A***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank God, we were allowed early check-in, and breakfast could be replaced with sahur. The front desk staff were friendly and helpful.
Translated by Google Icon
See original
1 people find it helpful
F***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
Good budget hotel. Affordable and definitely very accessible. Recommended if you are under a budget.
Find this review helpful?
Norsal J.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.8
/10
Reviewed 17 week(s) ago
The hotel does not provide toothbrushes.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Feb 2026
We apologize for any inconvenience caused by the absence of toothbrushes. While we provide basic amenities, toothbrushes are not currently included, but your comment is valuable, and we will take it into consideration for future improvements.
Hoong S. P.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 18 week(s) ago
Room no windows. No tissue.& slipper.
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We apologize for the inconvenience caused by the lack of a window, tissues, and slippers in your room. Your comments are important to us, and we will review our room amenities and descriptions to ensure a better experience for future guests.
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Clean and close to everything. The staff is also polite and friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We’re delighted to hear that you found our hotel clean, conveniently located, and enjoyed the friendliness of our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back for another comfortable stay.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
maybe the bathroom partition can be longer, bcos every time take bath .....the toilet floor will get wet.
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We appreciate your suggestion regarding the bathroom partition. We understand that a longer partition could help keep the floor dry, and we will review this with our team to explore possible improvements for our guests’ comfort.
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
It was a pleasant stay at the hotel. The staff are friendly and helpful. It is also near the main transport center.
Find this review helpful?
Accommodation's Reply
22 Feb 2026
Thank you for your kind feedback! We’re delighted to hear that you had a pleasant stay with us and found our staff friendly and helpful. It’s also great to know that our location near the main transport centre made your trip more convenient. We truly appreciate your support and look forward to welcoming you back again soon!
G***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Yesterday, I took a standard room, but I was very grateful to be given one with a window. The bed was spacious. The air conditioning worked well, the toilet was clean, and the electric kettle worked perfectly. Everything was comfortable for the price.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your wonderful review 😊 We always strive to provide the best comfort at the most reasonable price, and your feedback means a lot to us. We hope to welcome you back again on your next visit!
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Would be good if could provide bath gel mounted in shower rather than give mini bottles; had to trouble housekeeping for more. Also provide a shelf in shower area; had to put my personal toiletries on floor, not hygienic.
2 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your thoughtful feedback. We also value your comment about installing a shelf in the shower area. We understand that placing personal toiletries on the floor is not ideal or hygienic, and this is a very helpful suggestion for improving guest comfort. Thank you for sharing your experience with us. We hope to welcome you back for an even better stay in the future.
Christie D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The staff, the room, the location, 3 major points are all good. Also, the room price is reasonable enough. The check-in and check-out process is also smooth. I really appreciate the staff who assisted me when I checked in, I forgot her name. I came November 8 around 5:30 PM, the staff was pretty, slim figure, not wearing glasses or mask.
Read More
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your wonderful and detailed feedback! We’re truly happy to hear that you were satisfied with the staff, the room, and our location Thank you again for choosing to stay with us. We look forward to welcoming you back on your next visit!
James N.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
Strategic location as it is just a few meters away from Monorail station and KL Sentral. Street foods especially the mamak are aplenty.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your great feedback! We truly appreciate your kind words and look forward to welcoming you back again soon!
E***A
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
The room was clean and spacious, perfectly suitable for a couple, with toiletries and a mini fridge provided. The location is excellent, easily accessible to public transportation at KL Sentral and close to many tourist attractions. There are also plenty of restaurants and minimarts within walking distance. A deposit of RM50 was required upon my check-in on 28/8/2025, but since I didn’t have cash at the time, the staff was very helpful and understanding. She kindly reminded me to ensure the hotel access card was returned upon check-out.
Read More
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your detailed and positive feedback! We’re also glad that our staff could assist you with the RM50 deposit and ensure a smooth check-out process. Your kind words about their helpfulness and understanding will surely be shared with them — it means a lot to our team. We truly appreciate your feedback and look forward to welcoming you back on your next visit!
t***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
It nears KL sentral , receptionist is friendly, the room is neat, tidy, clean. Aircon works well, hot water flows very well, TV is available but still need plug adapter. Kiblat guide is available. Soap annd sampoo are available, dont forget bring your toothbrush and toothpaste. Near 24hours restaurant.. near mosque
Find this review helpful?
Accommodation's Reply
22 Feb 2026
Thank you for your detailed feedback! We’re glad to hear that you enjoyed our convenient location near KL Sentral, and that our receptionist made a friendly impression. We look forward to welcoming you back for another comfortable stay!
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Easy access to KL Sentral and NU Sentral Mall... Enjoyable culinary shopping. The hotel is clean and comfortable. I'll be back again. I checked in at 10 p.m. and it was still fine and safe.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
S***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
It's comfortable to be able to rest here. If I ever go back, I'll be able to come here again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The hotel is very clean, close to KL Sentral so it's easy to get anywhere, besides there is a restaurant with nasi kandar and roti Caney 👍😁
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
Michelina
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Good location. Near to the Kuala Lumpur station and the service was OK.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
N***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
I am very happy in nu hotel kuala lumpur. I will come again to NU hotel if I visit Kuala Lumpur. Will bring my brother to stay here. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 68 week(s) ago
The room is not clean enough in my opinion (especially under the bed, it was filthy. I won't mind if it was only dust, but there were snack packaging, hair ties, tissues. Like it wasn't cleaned for a really long time. If you're wondering, my lipstick rolled under there). Other than that, it was okay. Not soundproof enough, but it was expexted for a 2 star hotel.
Read More
4 people find it helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 NU Hotel @ KL Sentral

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews NU Hotel @ KL Sentral

Traveloka (2,834)
Other sources (989)
8.8
Very Good
From 2,834 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.7

Meal

8.4

Location

9.2

Service and Facilites

8.6

People often mention about NU Hotel @ KL Sentral
All
Staff Friendliness (17)
Bedroom (16)
Distance to City Center (15)
Accessibility (15)
Room Space (14)
Bathroom (13)
Surroundings (12)
Wifi (12)
Check-in/out Time (12)
Family Friendly (11)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews NU Hotel @ KL Sentral

Number of reviews per page
20
40
Customer reviews
ferlin a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
Actually, all is good, the location is awesome. One thing that bothers me is the headboard of the bed frame. It was using velvety cloth, there is an unpleasant smell on it, and it looks dirty as well. I really hope the hotel can be more attentive to it.
Find this review helpful?
A***y
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Thank God, we were allowed early check-in, and breakfast could be replaced with sahur. The front desk staff were friendly and helpful.
Translated by Google Icon
See original
1 people find it helpful
F***s
icon-origin-TRAVELOKA
8.4
/10
Reviewed 13 week(s) ago
Good budget hotel. Affordable and definitely very accessible. Recommended if you are under a budget.
Find this review helpful?
Norsal J.
icon-Medical
Medical
icon-origin-TRAVELOKA
6.8
/10
Reviewed 17 week(s) ago
The hotel does not provide toothbrushes.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Feb 2026
We apologize for any inconvenience caused by the absence of toothbrushes. While we provide basic amenities, toothbrushes are not currently included, but your comment is valuable, and we will take it into consideration for future improvements.
Hoong S. P.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 18 week(s) ago
Room no windows. No tissue.& slipper.
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We apologize for the inconvenience caused by the lack of a window, tissues, and slippers in your room. Your comments are important to us, and we will review our room amenities and descriptions to ensure a better experience for future guests.
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
Clean and close to everything. The staff is also polite and friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We’re delighted to hear that you found our hotel clean, conveniently located, and enjoyed the friendliness of our staff. Your feedback is greatly appreciated, and we look forward to welcoming you back for another comfortable stay.
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
maybe the bathroom partition can be longer, bcos every time take bath .....the toilet floor will get wet.
1 people find it helpful
Accommodation's Reply
08 Feb 2026
We appreciate your suggestion regarding the bathroom partition. We understand that a longer partition could help keep the floor dry, and we will review this with our team to explore possible improvements for our guests’ comfort.
M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
It was a pleasant stay at the hotel. The staff are friendly and helpful. It is also near the main transport center.
Find this review helpful?
Accommodation's Reply
22 Feb 2026
Thank you for your kind feedback! We’re delighted to hear that you had a pleasant stay with us and found our staff friendly and helpful. It’s also great to know that our location near the main transport centre made your trip more convenient. We truly appreciate your support and look forward to welcoming you back again soon!
G***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
Yesterday, I took a standard room, but I was very grateful to be given one with a window. The bed was spacious. The air conditioning worked well, the toilet was clean, and the electric kettle worked perfectly. Everything was comfortable for the price.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your wonderful review 😊 We always strive to provide the best comfort at the most reasonable price, and your feedback means a lot to us. We hope to welcome you back again on your next visit!
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 26 week(s) ago
Would be good if could provide bath gel mounted in shower rather than give mini bottles; had to trouble housekeeping for more. Also provide a shelf in shower area; had to put my personal toiletries on floor, not hygienic.
2 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your thoughtful feedback. We also value your comment about installing a shelf in the shower area. We understand that placing personal toiletries on the floor is not ideal or hygienic, and this is a very helpful suggestion for improving guest comfort. Thank you for sharing your experience with us. We hope to welcome you back for an even better stay in the future.
Christie D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
The staff, the room, the location, 3 major points are all good. Also, the room price is reasonable enough. The check-in and check-out process is also smooth. I really appreciate the staff who assisted me when I checked in, I forgot her name. I came November 8 around 5:30 PM, the staff was pretty, slim figure, not wearing glasses or mask.
Read More
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your wonderful and detailed feedback! We’re truly happy to hear that you were satisfied with the staff, the room, and our location Thank you again for choosing to stay with us. We look forward to welcoming you back on your next visit!
James N.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.8
/10
Reviewed 35 week(s) ago
Strategic location as it is just a few meters away from Monorail station and KL Sentral. Street foods especially the mamak are aplenty.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your great feedback! We truly appreciate your kind words and look forward to welcoming you back again soon!
E***A
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
The room was clean and spacious, perfectly suitable for a couple, with toiletries and a mini fridge provided. The location is excellent, easily accessible to public transportation at KL Sentral and close to many tourist attractions. There are also plenty of restaurants and minimarts within walking distance. A deposit of RM50 was required upon my check-in on 28/8/2025, but since I didn’t have cash at the time, the staff was very helpful and understanding. She kindly reminded me to ensure the hotel access card was returned upon check-out.
Read More
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you so much for your detailed and positive feedback! We’re also glad that our staff could assist you with the RM50 deposit and ensure a smooth check-out process. Your kind words about their helpfulness and understanding will surely be shared with them — it means a lot to our team. We truly appreciate your feedback and look forward to welcoming you back on your next visit!
t***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
It nears KL sentral , receptionist is friendly, the room is neat, tidy, clean. Aircon works well, hot water flows very well, TV is available but still need plug adapter. Kiblat guide is available. Soap annd sampoo are available, dont forget bring your toothbrush and toothpaste. Near 24hours restaurant.. near mosque
Find this review helpful?
Accommodation's Reply
22 Feb 2026
Thank you for your detailed feedback! We’re glad to hear that you enjoyed our convenient location near KL Sentral, and that our receptionist made a friendly impression. We look forward to welcoming you back for another comfortable stay!
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Easy access to KL Sentral and NU Sentral Mall... Enjoyable culinary shopping. The hotel is clean and comfortable. I'll be back again. I checked in at 10 p.m. and it was still fine and safe.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
S***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 44 week(s) ago
It's comfortable to be able to rest here. If I ever go back, I'll be able to come here again.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The hotel is very clean, close to KL Sentral so it's easy to get anywhere, besides there is a restaurant with nasi kandar and roti Caney 👍😁
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
Michelina
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 50 week(s) ago
Good location. Near to the Kuala Lumpur station and the service was OK.
1 people find it helpful
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
N***h
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
I am very happy in nu hotel kuala lumpur. I will come again to NU hotel if I visit Kuala Lumpur. Will bring my brother to stay here. Thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Feb 2026
Thank you for your feedback! We’re glad you found our location convenient, close to KL Sentral. We also appreciate your comments about our service and will continue working to improve the experience for all our guests. We hope to welcome you back for an even better stay next time!
S***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 68 week(s) ago
The room is not clean enough in my opinion (especially under the bed, it was filthy. I won't mind if it was only dust, but there were snack packaging, hair ties, tissues. Like it wasn't cleaned for a really long time. If you're wondering, my lipstick rolled under there). Other than that, it was okay. Not soundproof enough, but it was expexted for a 2 star hotel.
Read More
4 people find it helpful
Number of reviews per page
20
40