Sheraton Imperial Kuala Lumpur Hotel

Hotels
8.4
/10
Very Good
1,112 reviews

What Guests Say About Their Stay

T***y
9.4
/ 10
The service is very extraordinary, the rooms are clean, big, the location is in the city center very close to the mall, basically the best, thank you Sheraton Imperial Kuala Lumpur.
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Sundari R. W.
9.7
/ 10
Very amazing hotel, very strategic location, in front of Quill City Mall, the room is very spacious, the service is very satisfying, will come back here again.
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Fairina A. M.
9.4
/ 10
The room is super clean and HUGE! Great location and service. Totally worth it.
Kevin D. R.
10.0
/ 10
This hotel is very nice! All of its aspect were very marvellous. First, its service was exceptional (meet my expectation as Sheraton is a five star hotel). Second, the location is very great. It's very close to the Monorail Station and there's a shopping mall on the other side. Great job Sheraton!
Halim b. Y.
10.0
/ 10
I was enjoyed my staying in Sheraton Imperial Kuala Lumpur Hotel. So nice and comfort. The room very clean and make my sleep so amazing
In the Area
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Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Sheraton Imperial Kuala Lumpur Hotel is a good choice when you are visiting Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sheraton Imperial Kuala Lumpur Hotel

Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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Sheraton Imperial Kuala Lumpur Hotel Rates per Night

Sheraton Imperial Kuala Lumpur Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Sheraton Imperial Kuala Lumpur Hotel hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Sheraton Imperial Kuala Lumpur Hotel Location & Address

Sheraton Imperial Kuala Lumpur Hotel is located at Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250. It's situated in the Kuala Lumpur area of Malaysia, known for its vibrant nightlife and street food. The hotel is approximately 3 km from the city center.

How to go to Sheraton Imperial Kuala Lumpur Hotel from Airport

Getting from Kuala Lumpur International Airport (KLIA) to the Sheraton Imperial Kuala Lumpur Hotel is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown of your choices for a seamless hotel transfer.
  • Taxi or Ride Hailing (Most Direct):

    A taxi or ride-hailing service offers the most direct route to the hotel. You can easily find taxis at the airport's designated taxi stands, or use the Traveloka app to book a ride. This option takes approximately 45 minutes to 1 hour, depending on traffic conditions.
  • KLIA Ekspres Train + Taxi (Fastest):

    Take the KLIA Ekspres train from the airport to KL Sentral Station. The train journey takes about 28 minutes. From KL Sentral, you can then take a taxi or ride-hailing service to the Sheraton Imperial Kuala Lumpur Hotel, which is about a 10-15 minute ride.
  • Airport Bus + LRT (Most Affordable):

    Several airport bus services operate from KLIA to KL Sentral. From KL Sentral, transfer to the LRT (Light Rail Transit) and take the Kelana Jaya Line to Dang Wangi station, which is a short walk to the hotel. This is the most affordable option but takes the longest, approximately 1.5 to 2 hours.

Tips:

For the most convenient route, consider taking the KLIA Ekspres train to KL Sentral and then a taxi or ride-hailing service to the hotel. This option balances speed and cost effectively.

Sheraton Imperial Kuala Lumpur Hotel Reviews & Summary

Looking for all about hotel Sheraton Imperial Kuala Lumpur Hotel? This luxurious hotel consistently receives positive hotel reviews for its excellent service, comfortable accommodations, and prime location. Guests particularly appreciate the hotel's attention to detail and the friendly, helpful staff. What makes this hotel stand out are its exceptional amenities, including a stunning outdoor pool, a well-equipped fitness center, and a variety of dining options. The hotel's location also allows easy access to Kuala Lumpur's main attractions. Here's a short review: "My stay at the Sheraton Imperial Kuala Lumpur Hotel was fantastic! The staff were incredibly attentive, the room was spacious and well-appointed, and the location was perfect for exploring the city. I highly recommend this hotel."

Sheraton Imperial Kuala Lumpur Hotel Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Sheraton Imperial Kuala Lumpur Hotel offers a variety of categories of hotel rooms to suit every traveller's needs. From luxurious suites to comfortable deluxe rooms, there's a perfect space for everyone. Here are the different hotel bedroom types available:
  • Deluxe Room:

    These rooms offer comfortable accommodations with city views. Available in both smoking and non-smoking options.
  • Executive Suite:

    Spacious suites with a separate living area, offering enhanced comfort and luxury. Some suites include bathtubs.
  • Presidential Suite:

    The most luxurious option, featuring a large living space, dining area, and panoramic city views.
  • Club Room:

    Guests staying in Club Rooms have access to the exclusive Club Lounge, offering complimentary breakfast and evening cocktails.
Please note that Sheraton Imperial Kuala Lumpur Hotel is not a pet-friendly hotel.

Hotel Facilities in Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel boasts a wide range of hotel amenities to ensure a comfortable and enjoyable stay for all guests. From leisure facilities to business services, the hotel has everything you need. Here are some of the hotel facilities available:
  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor swimming pool. Open daily from 7:00 AM to 7:00 PM.
  • Fitness Center:

    Stay active with state-of-the-art equipment. Open 24 hours.
  • Spa:

    Indulge in a relaxing massage or treatment at the hotel's spa. Additional fees apply.
  • Business Center:

    Stay connected with comprehensive business services. Open 24 hours.
  • Kids Club:

    A dedicated play area for children, ensuring fun for the little ones. Open from 9:00 AM to 6:00 PM.

Hotel Buffet or Restaurant/Cafe in Sheraton Imperial Kuala Lumpur Hotel

Sheraton Imperial Kuala Lumpur Hotel offers a delightful culinary experience with its diverse hotel restaurant and cafe options. Whether you're in the mood for a lavish hotel buffet or a quick coffee, there's something to satisfy every palate. Here are the dining options available:
  • Essence:

    Enjoy a sumptuous buffet spread featuring international and local cuisines. Price per person: SGD 45. Open for breakfast, lunch, and dinner.
  • Celestial Court:

    Indulge in authentic Cantonese cuisine in an elegant setting. Signature dishes include Peking Duck and Dim Sum. Open for lunch and dinner.
  • Pavilions Lounge:

    Relax with a cup of coffee or tea and enjoy light snacks. Open from 10:00 AM to 11:00 PM.

Sheraton Imperial Kuala Lumpur Hotel Airport pickups and How to Book

Looking for hotels with airport shuttle services? Sheraton Imperial Kuala Lumpur Hotel offers convenient hotel to airport transfer options for its guests. To arrange an airport pick-up, follow these steps:
  • Contact the hotel directly at least 24 hours in advance of your arrival.
  • Provide your flight details, including arrival time and flight number.
  • Confirm the pick-up location and any additional charges.

Nearby MRT Station & Bus Stops

Conveniently located, Sheraton Imperial Kuala Lumpur Hotel is close to several MRT nearby and bus stops nearby, making it easy to explore the city. Here are the nearest MRT station and bus stops:
  • MRT Station:

    Medan Tuanku MRT Station (300m)
  • Bus Stop:

    Menara DBKL (200m)
For public transport, you can purchase a Touch 'n Go card, which can be used on buses and trains. These cards are available at most convenience stores and train stations.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities that are family and kid-friendly? Kuala Lumpur offers a plethora of nearby places to go and nearby sightseeing places that are perfect for a family outing. Here are five attractions to consider:
  • Petronas Twin Towers:

    Visit the iconic towers and enjoy the stunning views from the Skybridge. Distance from hotel: 4 km. Entry price: SGD 25 per adult.
  • KL Tower:

    Another great spot for panoramic city views. Distance from hotel: 3 km. Entry price: SGD 20 per adult.
  • Aquaria KLCC:

    Explore a fascinating underwater world. Distance from hotel: 4.5 km. Entry price: SGD 30 per adult.
  • Sunway Lagoon Theme Park:

    Enjoy a day of fun with water rides and amusement park attractions. Distance from hotel: 16 km. Entry price: SGD 50 per adult.
  • Islamic Arts Museum Malaysia:

    Discover beautiful Islamic art and artifacts. Distance from hotel: 2 km. Entry price: SGD 15 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Sheraton Imperial Kuala Lumpur Hotel (Kuala Lumpur)

Exploring nearby dining options around Sheraton Imperial Kuala Lumpur Hotel is a treat, with a variety of local food and local restaurant choices to satisfy any craving. Here are some nearby dining options:

Cafes/Restaurants:

  • VCR Cafe:

    A popular spot for coffee and brunch.
  • Feeka Coffee Roasters:

    Known for its specialty coffee and cozy atmosphere.
  • Lisette's Cafe & Bakery:

    Offers a range of pastries, cakes, and light meals.

Local Street Food:

  • Nasi Lemak:

    A fragrant rice dish cooked in coconut milk and pandan leaf.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Laksa:

    A spicy noodle soup with coconut milk and seafood or chicken.
  • Roti Canai:

    A flaky flatbread served with curry or dhal.
  • Kaya Toast:

    Toasted bread with coconut jam and butter.

Shopping places near Sheraton Imperial Kuala Lumpur Hotel (Kuala Lumpur)

Looking for nearby shopping options? Sheraton Imperial Kuala Lumpur Hotel is conveniently located near several dept stores near me and shops near me, making it easy to indulge in some retail therapy. Here are some shopping places to explore:
  • Pavilion Kuala Lumpur:

    A high-end shopping mall with a wide range of luxury brands and dining options.
  • Suria KLCC:

    Located at the base of the Petronas Twin Towers, offering a mix of international and local brands.
  • Central Market Kuala Lumpur:

    A cultural landmark offering a variety of handicrafts, souvenirs, and local products.

Other Places to Stay Near Sheraton Imperial Kuala Lumpur Hotel

If you're looking for alternative accommodations, there are plenty of affordable hotels nearby and luxury options to choose from. Here are some recommendations:

Luxury/5-6 Star Hotels Nearby:

  • The Ritz-Carlton, Kuala Lumpur:

    Known for its exceptional service and luxurious amenities.
  • Mandarin Oriental, Kuala Lumpur:

    Offers stunning views of the Petronas Twin Towers and world-class dining.
  • Grand Hyatt Kuala Lumpur:

    Features a rooftop pool and stylish accommodations.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-Star Hotels Nearby:

  • Impiana KLCC Hotel:

    Offers comfortable accommodations and a convenient location near KLCC Park.
  • Traders Hotel Kuala Lumpur:

    Known for its rooftop SkyBar and stunning city views.
  • Pullman Kuala Lumpur City Centre Hotel & Residences:

    Features spacious rooms and a range of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-Star Hotels Nearby:

  • Hotel Sentral Kuala Lumpur:

    Offers affordable accommodations and a convenient location near KL Sentral Station.
  • Ancasa Hotel Kuala Lumpur:

    Features comfortable rooms and a rooftop pool.
  • Swiss-Inn Kuala Lumpur:

    Provides budget-friendly accommodations in the heart of the city.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Planning your trip and checking hotel availability is now easier than ever. Sheraton Imperial Kuala Lumpur Hotel offers a fantastic base for exploring the vibrant city of Kuala Lumpur. With its luxurious accommodations, excellent amenities, and convenient location, it's the perfect choice for both business and leisure travellers. Make your hotel reservations today! Don't miss out on the opportunity to experience the best of Kuala Lumpur. Book your stay at Sheraton Imperial Kuala Lumpur Hotel through Traveloka for exclusive deals and a seamless booking experience. Check out book cheap hotels in Malaysia and cheap hotels nearby for more options.

All facilities in Sheraton Imperial Kuala Lumpur Hotel

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Others

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Outdoor pool
  • Spa
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Parking
  • Lockers
  • Banquet
  • Ballroom
  • Reception hall
  • Parking (surcharge)

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area

Transportation

  • Limo or town car service
  • Valet parking (surcharge)

Food and Drinks

  • Bar
  • Breakfast

Nearby Facilities

  • Souvenir shop
  • Grocery

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Sheraton Imperial Kuala Lumpur Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for buffet breakfast: approximately MYR 89 to 89 for adults, and MYR 44.50 to 44.50 for children
  • Covered self parking fee: MYR 125 per day
  • Valet parking fee: MYR 30 per day
  • Rollaway bed fee: MYR 141.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sheraton Imperial Kuala Lumpur Hotel
398
Number of floors in Sheraton Imperial Kuala Lumpur Hotel
38
Another facilities in Sheraton Imperial Kuala Lumpur Hotel
Laundry service, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in Sheraton Imperial Kuala Lumpur Hotel

Is Sheraton Imperial Kuala Lumpur Hotel parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at the Sheraton Imperial Kuala Lumpur is not free for guests. We do, however, offer valet parking services for your convenience. Please enquire at reception upon arrival for details on valet parking charges and availability.
Does Sheraton Imperial Kuala Lumpur Hotel offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Sheraton Imperial Kuala Lumpur. To clarify, the hotel's policy on smoking rooms and designated smoking areas may vary, so it's best to contact the hotel directly to confirm their current arrangements. They can provide the most up-to-date information regarding availability of hotel smoking rooms or any designated smoking areas for guests.
Does Sheraton Imperial Kuala Lumpur Hotel offer free hotel Wi-Fi for guests during their stay?
Yes, the Sheraton Imperial Kuala Lumpur Hotel provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues accessing the hotel wifi, contact the reception desk for assistance.
Where is the nearest MRT station or bus stops nearby Sheraton Imperial Kuala Lumpur Hotel? What are the top visitor attractions near the hotel?
The nearest MRT station and bus stops are within a short walking distance of the Sheraton Imperial Kuala Lumpur. For convenient public transport, look for the nearby MRT station or bus stops nearby. Several visitor attractions near me, including the Petronas Twin Towers and KLCC Park, are easily accessible from the hotel. Plenty of things to do nearby make it a great base for exploring Kuala Lumpur.
Is Sheraton Imperial Kuala Lumpur Hotel a pet friendly hotel?
I'm afraid the Sheraton Imperial Kuala Lumpur Hotel isn't advertised as a pet-friendly hotel or among animal-friendly hotels. Their policy may vary depending on the room type or specific circumstances, so it's best to contact the hotel directly to inquire about bringing your pet. They'll be able to confirm their pet policy and any associated fees or restrictions.
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More Reviews from Other Guests in Sheraton Imperial Kuala Lumpur Hotel

8.4
Very Good
From 980 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.8

Service and Facilites

8.4

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Traveler Reviews Sheraton Imperial Kuala Lumpur Hotel

Number of reviews per page
20
40
Top reviews
Sougata
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Its a great stay in the Hotel, amazing breakfast, very clean, heart of the city and great stuffs.
Janette
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly and helpful staff!
TZE WEI
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It is old-school luxury and that's why I love this hotel. The room is very spacious, quiet (even though fronting a main road), with nice gym and spa. Connectivity is good too - I can walk to the monorail, LRT and MRT, all within easy reach. Definitely recommended!
Rahma
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I was satisfied during my stay 🌺☺️
Sailesh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent property, very helpful staff
craig
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great value 5 * hotel ,fantastice staff the beds and bedding was amazing
FAHAD
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Incredible, especially the breakfast buffet!!! Just know that 'hot' water will be just warm, apart from this, it's a 10 out of 10
Dipak
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good hotel but had issues with hot water. Needed to run tap for almost 15 minutes to get hot water. Good location next to monorail with a cheap mall nearby. Nice Indian restaurant in the hotel.
Richard
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great room
Alireza
icon-Business
Business
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Hotel need the maintenance and renovation I think
Marcus
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

.
Anita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The shower, bathtub & bathroom sink not draining. Dirt coming out from sink if taking a shower or having a bath. A great place with staff are amazing over good custom service.
Cynthia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

An overnight before flying home the next day. Enjoyed relaxing by the pool. Great size room with view. Top Recc. The little row of restaurants- left, left as you exit front of hotel……
YUHNIAN
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Where to start!! Sheraton Imperial Hotel Kuala Lumpur has been my second home every time I'm visiting Kuala Lumpur. This year is my 5th visit to Sheraton Imperial Kuala Lumpur. My visit lasted 3 weeks to a month/per visit. Make it special this year is The Chinese Lunar New year with all Chinese New Year decorations and Lion Dance performance. Let's start of an Excellent hospitality provided by the ladies and gentleman from Sheraton Imperial Kuala Lumpur that kept me coming back over and over again! From the moment you step on the entrance carpet, the warm greeting and warm welcome given from all the Door man/Bellhop with a smile. This trip I managed to experience all facilities in the hotel. My room reservation is on the club level. The ladies and gentleman at the club always professional and friendly. To: Sha and Chung: Exe Club Lounge Essence( the cafe ) I had breakfast there almost everyday. The staff are very friendly and accommodating. I can't remember her name, she is the chef at the Soup and Tim Sum Station. She so friend and patient even i saw some customer giving her hard time just because she don't understand what the guest need. 5 stars to ms.mek Bell, mr mokthar. Spa, ms shah. Bartender, mr vino. Concierge, mr Logan and mr anuar,deen Housekeeping, ms zainadah Hotel manager, mr afendy. Japanese restaurant, mr faizal. Will be back soon!!
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Ng
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Firstly I honestly loved to stay at this hotel because of high rise room and smoking indoor of the room. So i booked this hotel again after few month later, i required the receptionist that i wanted a smoking room via online but they didnt inform us that the policy and regulation has implemented that smoklng is not allowed in all the room after only checking in. If i had known about that new policy, i would not booked this hotel. And the service seems not good is that compared to my last stay especially those receptionist/counters who are unfriendly and no one was there at night sometimes and even we called the receptionist but no one answered... Wondering what were the receptionists doing at the wee hours??? Lastly, these essential toilet never top up after day by day and we asked them to top up like shampoo, shaver since 4 days, so frustrating... We would not book this hotel again in future. Best to you
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Linda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Family Christmas vacation Lots of celebratory dining and decorations Great location
Alptekin
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff were cooperative and kind
Nigel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Friendly and helpful staff
Ali
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The place is old and needs maintenance. Our air-conditioning was running even we had turn it off and they couldn't fix it.
Jason
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Room was spacious and well appointed, staff were amazing, friendly and always available
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Sheraton Imperial Kuala Lumpur Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 980 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.8

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sheraton Imperial Kuala Lumpur Hotel

Number of reviews per page
20
40
Top reviews
Sougata
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Its a great stay in the Hotel, amazing breakfast, very clean, heart of the city and great stuffs.
Janette
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly and helpful staff!
TZE WEI
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It is old-school luxury and that's why I love this hotel. The room is very spacious, quiet (even though fronting a main road), with nice gym and spa. Connectivity is good too - I can walk to the monorail, LRT and MRT, all within easy reach. Definitely recommended!
Rahma
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I was satisfied during my stay 🌺☺️
Sailesh
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent property, very helpful staff
craig
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great value 5 * hotel ,fantastice staff the beds and bedding was amazing
FAHAD
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Incredible, especially the breakfast buffet!!! Just know that 'hot' water will be just warm, apart from this, it's a 10 out of 10
Dipak
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good hotel but had issues with hot water. Needed to run tap for almost 15 minutes to get hot water. Good location next to monorail with a cheap mall nearby. Nice Indian restaurant in the hotel.
Richard
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great room
Alireza
icon-Business
Business
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Hotel need the maintenance and renovation I think
Marcus
icon-Leisure
Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

.
Anita
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The shower, bathtub & bathroom sink not draining. Dirt coming out from sink if taking a shower or having a bath. A great place with staff are amazing over good custom service.
Cynthia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

An overnight before flying home the next day. Enjoyed relaxing by the pool. Great size room with view. Top Recc. The little row of restaurants- left, left as you exit front of hotel……
YUHNIAN
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Where to start!! Sheraton Imperial Hotel Kuala Lumpur has been my second home every time I'm visiting Kuala Lumpur. This year is my 5th visit to Sheraton Imperial Kuala Lumpur. My visit lasted 3 weeks to a month/per visit. Make it special this year is The Chinese Lunar New year with all Chinese New Year decorations and Lion Dance performance. Let's start of an Excellent hospitality provided by the ladies and gentleman from Sheraton Imperial Kuala Lumpur that kept me coming back over and over again! From the moment you step on the entrance carpet, the warm greeting and warm welcome given from all the Door man/Bellhop with a smile. This trip I managed to experience all facilities in the hotel. My room reservation is on the club level. The ladies and gentleman at the club always professional and friendly. To: Sha and Chung: Exe Club Lounge Essence( the cafe ) I had breakfast there almost everyday. The staff are very friendly and accommodating. I can't remember her name, she is the chef at the Soup and Tim Sum Station. She so friend and patient even i saw some customer giving her hard time just because she don't understand what the guest need. 5 stars to ms.mek Bell, mr mokthar. Spa, ms shah. Bartender, mr vino. Concierge, mr Logan and mr anuar,deen Housekeeping, ms zainadah Hotel manager, mr afendy. Japanese restaurant, mr faizal. Will be back soon!!
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Ng
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Firstly I honestly loved to stay at this hotel because of high rise room and smoking indoor of the room. So i booked this hotel again after few month later, i required the receptionist that i wanted a smoking room via online but they didnt inform us that the policy and regulation has implemented that smoklng is not allowed in all the room after only checking in. If i had known about that new policy, i would not booked this hotel. And the service seems not good is that compared to my last stay especially those receptionist/counters who are unfriendly and no one was there at night sometimes and even we called the receptionist but no one answered... Wondering what were the receptionists doing at the wee hours??? Lastly, these essential toilet never top up after day by day and we asked them to top up like shampoo, shaver since 4 days, so frustrating... We would not book this hotel again in future. Best to you
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Linda
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Friends and Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Family Christmas vacation Lots of celebratory dining and decorations Great location
Alptekin
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The staff were cooperative and kind
Nigel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Friendly and helpful staff
Ali
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

The place is old and needs maintenance. Our air-conditioning was running even we had turn it off and they couldn't fix it.
Jason
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Room was spacious and well appointed, staff were amazing, friendly and always available
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