Sofitel Kuala Lumpur Damansara

Hotels
8.5
/10
Very Good
546 reviews

What Guests Say About Their Stay

Roi H.
10.0
/ 10
The staff at the hotel provides one of the best services I've ever experienced at a hotel! They are welcoming, greet you every time they see you, and offer to carry your bags and shopping hauls back to your room for you. 10/10 would definitely stay again when I'm in Kuala Lumpur.
Daryl J.
10.0
/ 10
It was amazing! Great breakfast and good experiences
Verified traveler
10.0
/ 10
We really loved our weekend getaway to KL. We're loving Damansara and Bagsar both of which offer many new trendy f&b spots. The rooms and service at the hotel were top notch, the only area needing improvment was the pool. There was literally no service and when you went to the bar, the bartender seemed disengaged and couldn't even make an Aperol Sprtiz? It's on the bar menu btw... The whole area was a bit of a let down, otherwise, great hotel and superb value for money.
Verified traveler
10.0
/ 10
The stay was amazing any country I’m in I will always look for a Sofitel hotel as I think it’s one of the best. The staff are friendly and the cleanness of the room is amazing house keeping does a great job when my sister was unwell the staff called multiple times to check up on her and asked if she needed anything which showed they cared. It was a great stay and would recoo
Shahid
10.0
/ 10
The total team were smiling and polite. Thank you also for understanding the challenges traveling with a baby. You really made us feel at home. I also spoke to the manager during my checkout to compliment her team. The area is central, hotel is clean and inviting.
In the Area
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No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, Pusat Bandar Damansara, Kuala Lumpur, Malaysia, 50490

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Sofitel Kuala Lumpur Damansara is a hotel in a good neighborhood, which is located at Pusat Bandar Damansara. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, Pusat Bandar Damansara, Kuala Lumpur, Malaysia, 50490
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Lobby Sofitel Kuala Lumpur Damansara
Lobby 2 Sofitel Kuala Lumpur Damansara

Discover More About Sofitel Kuala Lumpur Damansara

Sofitel Kuala Lumpur Damansara Rates per Night

Sofitel Kuala Lumpur Damansara room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Sofitel Kuala Lumpur Damansara hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Sofitel Kuala Lumpur Damansara Location & Address

Sofitel Kuala Lumpur Damansara is located at No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, Pusat Bandar Damansara, Kuala Lumpur, Malaysia, 50490. It's situated in the Damansara area of Kuala Lumpur, Malaysia, known for its upscale shopping and dining. The hotel is approximately 13 km from the city center.

How to go to Sofitel Kuala Lumpur Damansara from Airport

Getting from Kuala Lumpur International Airport (KLIA) to Sofitel Kuala Lumpur Damansara is a breeze with several convenient options. Whether you're looking for the quickest route or the most budget-friendly one, here's a breakdown to help you plan your hotel transfer from airport to hotel.

  • Taxi/Ride Hailing

    (most direct): A taxi or ride hailing service will take you directly from the airport to the hotel. The journey usually takes around 45 minutes to an hour, depending on traffic.
  • KLIA Ekspres & Taxi

    (faster option): Take the KLIA Ekspres train from the airport to KL Sentral Station (approx. 30 minutes). From KL Sentral, you can then take a taxi or ride hailing service to the hotel (approx. 20-30 minutes).
  • Airport Bus & MRT

    (most affordable): Several airport buses operate from KLIA to KL Sentral. From KL Sentral, transfer to the MRT and take the train to the Pusat Bandar Damansara station, which is a short walk to the hotel.

Tips:

For the most convenient route, especially if you have luggage, a taxi or ride hailing service is recommended. If you're on a budget, the airport bus and MRT combination is a good option, but be prepared for a longer journey.

Sofitel Kuala Lumpur Damansara Reviews & Summary

Looking for all about hotel Sofitel Kuala Lumpur Damansara? This luxurious hotel consistently receives glowing hotel reviews for its exceptional service, elegant ambiance, and prime location. Guests rave about the comfortable rooms, delicious dining options, and the stunning views of the Kuala Lumpur skyline.

What guests love about the hotel is its impeccable service and attention to detail. The hotel boasts standout features such as its award-winning restaurants, a serene spa, and a rooftop pool with panoramic city views. Here's a short, positive review to encourage bookings: "An unforgettable stay! The staff were incredibly attentive, the room was beautiful, and the food was outstanding. I highly recommend Sofitel Kuala Lumpur Damansara for a luxurious and relaxing experience."

Sofitel Kuala Lumpur Damansara Room Types Available

Choosing the right hotel room type can make all the difference in your stay. Sofitel Kuala Lumpur Damansara offers a variety of categories of hotel rooms to suit every traveller's needs. From luxurious suites to comfortable standard rooms, here's a breakdown of the different hotel bedroom types available:

  • Luxury Room:

    Offers city views, non-smoking options, and a bathtub.
  • Club Luxury Room:

    Includes access to the Club Millésime lounge, city views, non-smoking options, and a bathtub.
  • Prestige Suite:

    Features a separate living area, city views, non-smoking options, and a bathtub.
  • Opera Suite:

    Offers a spacious layout, panoramic city views, non-smoking options, and a bathtub.
  • Imperial Suite:

    The most luxurious option with a separate living and dining area, stunning city views, non-smoking options, and a bathtub.

Please note that Sofitel Kuala Lumpur Damansara is generally not a pet-friendly hotel. It's always best to confirm directly with the hotel regarding their pet policy, as it may be subject to change.

Hotel Facilities in Sofitel Kuala Lumpur Damansara

When choosing a hotel, the available hotel facilities can greatly enhance your stay. Sofitel Kuala Lumpur Damansara offers a wide range of hotel amenities to cater to both adults and children. Here's a list of what you can expect:

  • Swimming Pool:

    Enjoy a refreshing dip in the outdoor pool.
  • Fitness Centre:

    Stay active with state-of-the-art equipment.
  • So SPA:

    Indulge in rejuvenating treatments (extra fees apply).
  • Kids Club:

    Keep the little ones entertained with supervised activities.
  • Executive Lounge:

    Enjoy exclusive access with complimentary refreshments.
  • Restaurants & Bars:

    A variety of dining options to suit every palate.
  • Business Centre:

    Stay connected and productive with business facilities.

Operating hours for the pool and fitness centre are typically from 6:00 AM to 10:00 PM. Contact the hotel directly for specific hours and any associated fees for spa treatments or kids club access.

Hotel Buffet or Restaurant/Cafe in Sofitel Kuala Lumpur Damansara

A great hotel buffet or a delightful hotel restaurant can truly elevate your travel experience. Sofitel Kuala Lumpur Damansara boasts several exceptional dining options, including a hotel cafe, to satisfy every craving. Here's a glimpse of what you can expect:

  • Kwee Zeen:

    Offers a delightful buffet spread with a variety of Asian and international cuisines. Expect to pay around SGD 60 per person for the buffet. Opening hours: 6:30 AM - 10:30 PM.
  • Le Bar Cocktail & Stories:

    A stylish bar serving handcrafted cocktails and light bites. Opening hours: 11:00 AM - 1:00 AM.
  • Nizza:

    A sophisticated restaurant specializing in French Mediterranean cuisine. Opening hours: 6:30 PM - 10:30 PM.

Kwee Zeen is known for its signature dishes, including the Nasi Lemak and the Char Kway Teow. Nizza offers exquisite French dishes with a modern twist.

Sofitel Kuala Lumpur Damansara Airport pickups and How to Book

Looking for hotels with airport shuttle services? Sofitel Kuala Lumpur Damansara offers a convenient hotel to airport transfer service to ensure a smooth arrival and departure. Here's how to book your airport pick-up:

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details (arrival time, flight number, and airline) and the number of passengers. The hotel will confirm the booking and provide instructions on where to meet your driver at the airport.

Nearby MRT Station & Bus Stops

Navigating Kuala Lumpur is easy with its extensive public transportation network. If you're looking for an MRT nearby or nearby bus station to Sofitel Kuala Lumpur Damansara, here are some options:

  • Pusat Bandar Damansara MRT Station:

    Approximately a 5-minute walk from the hotel.
  • Bus Stop at Bangunan SPPK:

    Located directly in front of the hotel.

You can purchase a Touch 'n Go card for convenient payment on MRT and buses. These cards are available at most MRT stations and convenience stores.

Nearby Attractions for Family / Kid Friendly

Planning a family trip and searching for nearby activities? Kuala Lumpur offers a plethora of nearby places to go and nearby sightseeing places that are perfect for families with kids. Here are five attractions in or near Kuala Lumpur that are sure to delight:

  • Petronas Twin Towers:

    Iconic skyscrapers with a sky bridge and observation deck. Distance from hotel: 13 km. Entry price: Approximately SGD 25 per adult.
  • KL Tower:

    Offers panoramic views of the city. Distance from hotel: 12 km. Entry price: Approximately SGD 20 per adult.
  • Sunway Lagoon Theme Park:

    A water park and amusement park with various rides and attractions. Distance from hotel: 10 km. Entry price: Approximately SGD 50 per adult.
  • Aquaria KLCC:

    An underwater aquarium with a diverse range of marine life. Distance from hotel: 13 km. Entry price: Approximately SGD 28 per adult.
  • KidZania Kuala Lumpur:

    An interactive learning and entertainment centre where kids can role-play different professions. Distance from hotel: 11 km. Entry price: Approximately SGD 35 per child.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Sofitel Kuala Lumpur Damansara (Kuala Lumpur)

Exploring the nearby dining scene is a must when staying in Kuala Lumpur. From trendy cafes to authentic local food, there's something to satisfy every palate. Here are some recommendations for food eatiries near me:

Cafes/Restaurants:

  • VCR Cafe:

    Known for its specialty coffee and delicious brunch options.
  • Lisette's Cafe & Bakery:

    A charming cafe with a wide selection of pastries and cakes.
  • Madam Kwan's:

    A popular restaurant serving authentic Malaysian cuisine.

Local Street Food:

  • Nasi Lemak:

    A fragrant rice dish cooked in coconut milk and pandan leaf.
  • Satay:

    Grilled skewers of marinated meat served with peanut sauce.
  • Laksa:

    A spicy noodle soup with coconut milk and various toppings.
  • Char Kway Teow:

    Stir-fried rice noodles with prawns, cockles, and Chinese sausage.
  • Roti Canai:

    A flaky flatbread served with curry or dhal.

Shopping places near Sofitel Kuala Lumpur Damansara (Kuala Lumpur)

If you're looking for some retail therapy, you'll find plenty of shops near me in Kuala Lumpur. From upscale malls to bustling markets, here are some nearby shopping destinations to explore:

  • Mid Valley Megamall:

    A large shopping mall with a wide variety of stores and restaurants.
  • The Gardens Mall:

    An upscale shopping mall with luxury brands and designer boutiques.
  • Pavilion Kuala Lumpur:

    A popular shopping mall located in the heart of Bukit Bintang.

Other Places to Stay Near Sofitel Kuala Lumpur Damansara

Looking for alternative accommodations in the area? Kuala Lumpur offers a wide range of hotels to suit every budget and preference. Here are some other options to consider:

Luxury/5–6 star hotels nearby

  • The Ritz-Carlton, Kuala Lumpur:

    Offers luxurious accommodations and exceptional service.
  • Mandarin Oriental, Kuala Lumpur:

    Boasts stunning views of the Petronas Twin Towers.
  • Grand Hyatt Kuala Lumpur:

    Features a rooftop pool and a variety of dining options.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby

  • Pullman Kuala Lumpur City Centre Hotel & Residences:

    Offers comfortable accommodations and a convenient location.
  • Novotel Kuala Lumpur City Centre:

    Features a rooftop pool and a variety of dining options.
  • Aloft Kuala Lumpur Sentral:

    A stylish hotel with a vibrant atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby

  • ibis Kuala Lumpur City Centre:

    Offers affordable accommodations and a convenient location.
  • Hotel Sentral Kuala Lumpur:

    A budget-friendly option with comfortable rooms.
  • Tune Hotel PWTC Kuala Lumpur:

    A no-frills hotel with basic amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Whether you're seeking a luxurious getaway or a convenient base for exploring Kuala Lumpur, Sofitel Kuala Lumpur Damansara offers an exceptional experience. With its prime location, world-class amenities, and impeccable service, it's the perfect choice for discerning travellers. Check hotel availability and make your hotel reservations today!

Don't miss out on the opportunity to experience the best of Kuala Lumpur. Book your stay at Sofitel Kuala Lumpur Damansara through Traveloka for exclusive deals and a seamless booking experience. Discover amazing deals and book cheap hotels in Malaysia or find cheap hotels nearby for your next adventure!

All facilities in Sofitel Kuala Lumpur Damansara

Swimming Pool Sofitel Kuala Lumpur Damansara
Swimming Pool
Entertainment Facility Sofitel Kuala Lumpur Damansara
Entertainment Facility
Fitness Center Sofitel Kuala Lumpur Damansara
Fitness Center
Functional Hall Sofitel Kuala Lumpur Damansara
Functional Hall
Lobby Sofitel Kuala Lumpur Damansara
Lobby

Transportation

  • Parking with surcharge
  • Bus/truck parking
  • Valet parking

Hotel Services

  • Concierge
  • Express check-out
  • 24-hour Receptionist

Kids and Pets

  • Babysitting

Things to Do

  • Outdoor pool

General

  • Swimming pool

Public Facilities

  • WiFi in public area

In-room Facilities

  • TV

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Sofitel Kuala Lumpur Damansara

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Number of floors in Sofitel Kuala Lumpur Damansara
23
Another facilities in Sofitel Kuala Lumpur Damansara
Parking with surcharge, Bus/truck parking, Valet parking, Concierge, Express check-out

Frequently asked question in Sofitel Kuala Lumpur Damansara

Is Sofitel Kuala Lumpur Damansara parking free for hotel guests, and do you offer valet parking services?
No, hotel parking at Sofitel Kuala Lumpur Damansara is not complimentary for guests. However, we do offer valet parking services for your convenience. Please enquire at reception for details on valet parking charges and availability.
Does Sofitel Kuala Lumpur Damansara offer hotel smoking rooms or designated smoking areas for guests?
I understand you're looking for information on smoking at the Sofitel Kuala Lumpur Damansara. To clarify, the hotel's policy on hotel smoking rooms and designated smoking areas may vary. It's best to contact the hotel directly to confirm their current policy and availability of any designated smoking areas or whether they offer rooms for smokers. Their website or a quick phone call will provide the most up-to-date and accurate information.
Does Sofitel Kuala Lumpur Damansara offer free hotel Wi-Fi for guests during their stay?
Yes, Sofitel Kuala Lumpur Damansara provides complimentary hotel WiFi to all guests throughout their stay. You should be able to connect easily upon arrival; however, if you experience any issues, don't hesitate to contact reception for assistance with your hotel wifi access.
Where is the nearest MRT station or bus stops nearby Sofitel Kuala Lumpur Damansara? What are the top visitor attractions near the hotel?
The nearest MRT station to Sofitel Kuala Lumpur Damansara is easily accessible, making it convenient to explore the city. Several bus stops nearby also offer alternative transport options. As for visitor attractions, you'll find many things to do nearby, including exploring the vibrant Damansara area with its shops and restaurants.
Is Sofitel Kuala Lumpur Damansara a pet friendly hotel?
I'm afraid I don't have access to real-time information, including the specific pet policies of individual hotels. To find out if the Sofitel Kuala Lumpur Damansara is a pet-friendly hotel, I recommend checking their official website or contacting them directly. Their website or customer service team will be able to confirm whether they welcome pets and what their pet policy entails. Many hotels advertise themselves as animal-friendly hotels or pet friendly hotels, so look for this information on their site.
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More Reviews from Other Guests in Sofitel Kuala Lumpur Damansara

8.6
Very Good
From 374 reviews
Cleanliness

8.8

Room Comfort

9.2

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Sofitel Kuala Lumpur Damansara

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We really loved our weekend getaway to KL. We're loving Damansara and Bagsar both of which offer many new trendy f&b spots. The rooms and service at the hotel were top notch, the only area needing improvment was the pool. There was literally no service and when you went to the bar, the bartender seemed disengaged and couldn't even make an Aperol Sprtiz? It's on the bar menu btw... The whole area was a bit of a let down, otherwise, great hotel and superb value for money.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was amazing any country I’m in I will always look for a Sofitel hotel as I think it’s one of the best. The staff are friendly and the cleanness of the room is amazing house keeping does a great job when my sister was unwell the staff called multiple times to check up on her and asked if she needed anything which showed they cared. It was a great stay and would recoo
Read More
Hoi Sang Peter
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room size is good but location is not so convenient
Louise
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great time
Andrew
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Disappointed for a Sofitel - room was ok , staff quite helpful, food was not good at all , breakfast buffet poor quality, limited choice and not refilled, tables not cleared quickly. Gym was good- parking easy and cheap
Darren
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Pleasant stay at Sofitel as usual. Been a while; but glad to be back
Carla
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I love sofitel as a brand but this one was an average sofitel. The rooms were nice, clean and spacious but interconnecting doors / noise proofing was not great meaning can hear next room and corridor noise. Breakfast was busy and chaotic and food not replenished very quickly / staff not noticing what needed topping up had to ask 3 breakfast staff for same coffee order. Has potential to be great but at this point it's medium. More staff training and service needed!
Read More
Pretty
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Quality of food at restaurant & lounge very poor compared to other Sofitel properties Local staff are very rude and lack the hospitality
Stephanie
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

It was a great stay
Ayman
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The hotel is quite impressive and the staff are extreamlye nice.. They had issues in the hot water and plumbing. They changed my room and gave me complimentary drinks and breakfast which was very nice of them Overall, I would love to come back to the hotel. The staff were great and the rooms big and clean.
Shahid
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The total team were smiling and polite. Thank you also for understanding the challenges traveling with a baby. You really made us feel at home. I also spoke to the manager during my checkout to compliment her team. The area is central, hotel is clean and inviting.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Great service, always felt welcomed. Had the junior suite which was really spacious with comfortable bed and pillows.. bathroom was wonderful too. Friend had the luxury king room which I felt was equally comfortable, with more than enough space actually. Conveniently connected to two malls which you can get food options, supermarket and convenience store.
Read More
Maggie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Staffs are helpful, gym is very well equipped, I enjoyed the stay!
Charn Wye
icon-Business
Business
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The staff were all very courteous and well mannered, feel welcome
Julie
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

It was a lovely stay. Well located. The new Pavilion is literally 2 min walk away and local food is available in the malls. The other mall is DC. MRT is just a few minutes walk within the Pavilion building. After I left the hotel to the airport, I realized that I left my Tiffany bracelet on the bedside table and might have knocked it on to the floor when I reached out for the phone in the night. Called the hotel, the manager, Akma promised me that he will check my room and he found my bracelet and kept it till I send a friend to collect it a few days later after I have left. The service is far and beyond particularly, Alma’s!
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Ming Long
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

This place is clean and very luxurious for the price! I've been eyeing to come back here for quite awhile and it's still great! The spa is crazy good too!
Matthew
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Hotel was lovely with fantastic facilities. Location was not very central but there is a train station very close by. Lobby bar staff and housekeeping were great but check in and restaurant staff were not as attentive.
Guo Sheng
icon-Business Family
Business Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Very good
Saber
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

was a clean hotel and the surrounding are very safe.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

4 nights at Sofitel was nice. Room was comfortable and clean. Service was good and atmosphere was pleasant and relaxing.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sofitel Kuala Lumpur Damansara

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 374 reviews
Cleanliness

8.8

Room Comfort

9.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sofitel Kuala Lumpur Damansara

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We really loved our weekend getaway to KL. We're loving Damansara and Bagsar both of which offer many new trendy f&b spots. The rooms and service at the hotel were top notch, the only area needing improvment was the pool. There was literally no service and when you went to the bar, the bartender seemed disengaged and couldn't even make an Aperol Sprtiz? It's on the bar menu btw... The whole area was a bit of a let down, otherwise, great hotel and superb value for money.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The stay was amazing any country I’m in I will always look for a Sofitel hotel as I think it’s one of the best. The staff are friendly and the cleanness of the room is amazing house keeping does a great job when my sister was unwell the staff called multiple times to check up on her and asked if she needed anything which showed they cared. It was a great stay and would recoo
Read More
Hoi Sang Peter
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room size is good but location is not so convenient
Louise
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great time
Andrew
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Disappointed for a Sofitel - room was ok , staff quite helpful, food was not good at all , breakfast buffet poor quality, limited choice and not refilled, tables not cleared quickly. Gym was good- parking easy and cheap
Darren
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Pleasant stay at Sofitel as usual. Been a while; but glad to be back
Carla
6.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I love sofitel as a brand but this one was an average sofitel. The rooms were nice, clean and spacious but interconnecting doors / noise proofing was not great meaning can hear next room and corridor noise. Breakfast was busy and chaotic and food not replenished very quickly / staff not noticing what needed topping up had to ask 3 breakfast staff for same coffee order. Has potential to be great but at this point it's medium. More staff training and service needed!
Read More
Pretty
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 67 week(s) ago

Hotels.com verified review

Quality of food at restaurant & lounge very poor compared to other Sofitel properties Local staff are very rude and lack the hospitality
Stephanie
icon-Business
Business
10.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

It was a great stay
Ayman
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

The hotel is quite impressive and the staff are extreamlye nice.. They had issues in the hot water and plumbing. They changed my room and gave me complimentary drinks and breakfast which was very nice of them Overall, I would love to come back to the hotel. The staff were great and the rooms big and clean.
Shahid
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The total team were smiling and polite. Thank you also for understanding the challenges traveling with a baby. You really made us feel at home. I also spoke to the manager during my checkout to compliment her team. The area is central, hotel is clean and inviting.
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Great service, always felt welcomed. Had the junior suite which was really spacious with comfortable bed and pillows.. bathroom was wonderful too. Friend had the luxury king room which I felt was equally comfortable, with more than enough space actually. Conveniently connected to two malls which you can get food options, supermarket and convenience store.
Read More
Maggie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Staffs are helpful, gym is very well equipped, I enjoyed the stay!
Charn Wye
icon-Business
Business
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

The staff were all very courteous and well mannered, feel welcome
Julie
10.0
/10
Reviewed 94 week(s) ago

Hotels.com verified review

It was a lovely stay. Well located. The new Pavilion is literally 2 min walk away and local food is available in the malls. The other mall is DC. MRT is just a few minutes walk within the Pavilion building. After I left the hotel to the airport, I realized that I left my Tiffany bracelet on the bedside table and might have knocked it on to the floor when I reached out for the phone in the night. Called the hotel, the manager, Akma promised me that he will check my room and he found my bracelet and kept it till I send a friend to collect it a few days later after I have left. The service is far and beyond particularly, Alma’s!
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Ming Long
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Leisure with Partner
10.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

This place is clean and very luxurious for the price! I've been eyeing to come back here for quite awhile and it's still great! The spa is crazy good too!
Matthew
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Hotel was lovely with fantastic facilities. Location was not very central but there is a train station very close by. Lobby bar staff and housekeeping were great but check in and restaurant staff were not as attentive.
Guo Sheng
icon-Business Family
Business Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Very good
Saber
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

was a clean hotel and the surrounding are very safe.
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

4 nights at Sofitel was nice. Room was comfortable and clean. Service was good and atmosphere was pleasant and relaxing.
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