Maritim Resort & Spa Mauritius

Don’t count on transport arrangements being completed correctly. Got to airport and no shuttle transport had been set up even though I had an email confirming arrangements had been made. We had to get a taxi at the airport. Then they tried to charge us for the shuttle. Never even offered a verbal apology:(

Excellent pool and spa facilities. The areas around the pools and spas are kept very clean

Great pool and spa, kept very clean.

Beautiful beach and location. Staff were excellent . Shout out to Gini on front desk and David one of the restaurant managers who went out of their way to help me. Also thanks to duty manager who met me on my check out to see how my stay had been. This hotel has everyone at an affordable price

Extremely outdated and old facility with a horrible customer service. Nothing close to the quality of service once gets in Mauritius

I stayed at this hotel for one night and, overall, the experience had some great highlights but also a major disappointment. On the positive side, the property itself is beautiful. We had a room close to a quieter pool, which felt much more secluded than the main one. The water was warm and perfect for swimming, and the whole area was very relaxing. The staff were also very friendly and helpful throughout our stay. However, the biggest let-down — and unfortunately a significant one — was the food. Both dinner and breakfast were far below what you would expect from a hotel that presents itself as 5 star, especially in Mauritius where standards are usually very high. For the price we paid, the quality was simply unacceptable. It wasn’t just us who felt this way; several other guests expressed the same disappointment. To their credit, one staff member took our concerns seriously. Since we were on an all-inclusive package, he invited us the next day to one of the hotel’s restaurants and personally arranged a lovely lunch for us before we left. This gesture was genuinely appreciated and showed that some staff truly care about guest satisfaction. In summary, the hotel has a lovely setting and excellent staff, but the dining experience — particularly dinner and breakfast — was a major drawback. With consistently better food, this could have been an exceptional stay.

The staff is excellent and exceptionally helpful. Special thanks to receptionist Dini, buggy driver Sanjeev, trip coordinator Melanie, and the wait staff who remembered everything about us. Met some delightful people. The grounds are lush and beautiful. Temperatures of air and ocean are ideal (Oct.). Caution for those who have difficulty with stairs or long walks. There are workarounds, but they require golf carts (“buggies”) to be called.

Fantastic service from incredibly friendly and welcoming staff. Nothing was too much trouble!

Absolutely fantastic stay at the Maritim Mauritius! Superb facilities, immaculately clean and sublime food. All delivered by wonderful staff. This 5* hotel certainly lived up to expectations.

Liked everything All good

Wonderful staff, lovely rooms, stunning beach and pool. Paradise setting. Extensive buffet and choice of restaurants, but make sure you book tables for your stay, as soon as you arrive.

It was a horrible stay. We took all inclusive package but nothing was as directed by hotels.con description. Even the water was charged leave apart the drinks. The food was served cold. Zero service. Very limited good to eat.

Wouldn’t recommend. This hotel has an awful lot of rules which quickly became an irritant for us. They open up to a lot of “day visitors” which spoils things for the staying guests; the pool becomes incredibly busy, particularly at weekends when it is descended upon by a lot of families with young children and groups of teenagers. The main diner also turns into a chaotic free-for-all. The dining “experience” was a particular let down. Flies all over the food, terrible service from staff, you have to find for your own table otherwise you’ll never eat, we had to set our own table by hunting down clean cutlery and glasses and had no alternative but to drink water that we had in our bags from the minibar. Only one small toilet services two large restaurants, an entire pool area and a large pool bar which means it regularly turns into a disgusting crime scene. Biggest gripe has to be the staff - unprofessional and poorly trained. The waiting stuff were particularly bad and on the occasions that we actually did get waited on they would be rude and incompetent. Avoid!

our 10 day trip was fantastic. the staff from the time we arrived until when we left. were brilliant. there was nothing to hard, our questions were answerd and our requests delivered

Bad stuff

Had missed flight from London and the hotel refused in every way to get the booking amended. Have even said i was interested in staying longer but nothing...

Staff very friendly and helpful, very testy food , location amaizing , Buț need Little bit of improvement on rooms, to much dust every where....

If you’re coming to Mauritius, then you MUST choose Maritim Resort & Spa!! Very nice and friendly staff, very clean resort, a lot of activities and things to do inside the resort that you dont even need to go out. The food is nice, but I personally didn’t find a lot of food options (room service). Also the resort location makes it a perfect destination during the winter as well. We came on a Honeymoon, and its also perfect for families. We had a wonderful experience and we’re surely coming back!

Beautiful hotel with a perfect beach. I loved the marine sports that were available for the guests. However, the food absolutely appalling. Every single dish that we ordered at the hotel was either terrible or very small for the price. The food was also outdated and not fresh. You can taste the cereal was damp and the soy and milk was old.

The view is splendide, it’s a big hotel with a lot activities which you can pick and choose from, the location is ideal, the restaurants offer a variety of food choice