Akumal Natura

Incredible staff, very helpful. I loved the privacy of my hut. It was quiet and picturesque. Short tuk tuk ride to beach.

Staff was so nice, helpful…They have two cenotes beautiful.

The staff and service here was phenominal. I had no complàints with this place. They made sure we enjoyed our stay and they were super friendly and their english was very good.

The property was quite loud during my stay and not relaxing like I had hoped. I ended up leaving a day early at my own expense as a result.

Accommodation : The tent was awesome, nice bed. Staff were amazing and helpfull. Also the Cenote inside the property available 24/7.

I absolutely loved my stay here. Beautiful place, the restaurant is exceptional, the included breakfast fresh and delicious, and the staff are amazing.

Solo traveler. Felt safe from day one. Staff courteous and very friendly. Accommodations met all my needs.

Lovely location. Loved seeing the spider monkey overhead and iguanas wandering. The fishspa is something special for Noth Americans. People seemed to enjoy the monkey sanctuary. We will do that next visit.

It was a pleasant quiet place

Amazing, very peaceful, unique and wonderful experience

Beautiful quiet glamping in the jungle. Nice staff. Great food. Comfortable bed and hot shower.

This is one hundred percent my fault but I noped out about 20 minutes after arriving. There was a spider in our bed the size of the back of my hand. After that, every bead of sweat may as well have been another one. I couldn’t do it. I’m not a wealthy person but I had booked a week and ‘gave up’ my $650-700 plus $$$ cab ride back to playa del Carmen within an hour of arriving. I’m happy to have donated to what seems like a very good cause at least. Never even made it to the animal sanctuary or a cenote. The staff was very understanding and helped us get right back on track… Welcome to the jungle 😜

What I loved: Feeling like we were in a secluded location in the jungle. The beautiful setting. The wonderful staff. They really made everyone feel welcomed and appreciated. And when my arrival was delayed, it was easy to communicate with them via WhatsApp. The resident cat. Comfortable rooms with ensuite bathrooms. The semi-outdoor shower in the bathroom. Our visit to the animal rescue. Bicycles you can borrow. Although the menu lists separate breakfast and dinner menus, I asked for an omelette at dinner and they gladly made one. What I didn't love, but still liked it: Cold shower - to be fair, the info page does mention this, I just didn't read carefully enough. Not actually as isolated in the jungle as you think. I could hear some neighbor's music late into the night, but not in a fun, enjoy the music kind of way. Earplugs helped. The bathroom was just a bit more rustic than I expected. It was still fine and functional. The friend I traveled with was initially a bit skeptical, because she is accustomed to sales conferences in fancy, chain hotels. Our stay, and the staff, won her over. She loved staying "somewhere different" and she loved our visit to the animal rescue. One note, the lead photo on Expedia is misleading. Akumal Natura is not on or near the beach.

Absolutely beautiful! The most peaceful and relaxing place, stunning cenotes and the best of nature in this jungle oasis. Staff was so friendly and the food was great. It was very safe and quiet. I especially loved the outdoor swing under the trees.

The hospitality was very good and the concierge services were excellent. The property is set in the jungle and provides a cool and calming environment with two cenotes a central communal palapa for yoga, and other venues and few other spaces to relax. All the staff were engaging and friendly. I really felt welcome and a part of their community. A very important part of Akumal Natura is their wild animal rescue and tour is not to be missed.

We had an incredible stay at this glamping spot nestled deep in the lush Mexican rainforest. The location was absolutely breathtaking, offering a peaceful retreat surrounded by nature. One of the highlights for us was the chance to see Jefferies spider monkeys up close, a subspecies we’d never encountered before. Their presence made the experience feel even more unique and connected to the natural environment. The facilities themselves were top-notch. Our tent was spacious, clean, and well-maintained, providing all the comforts we needed while still giving us that outdoor feel. The entire site was beautifully designed and very quiet, perfect for relaxing after days spent exploring the surrounding rainforest. It felt like we had the whole place to ourselves at times, which added to the peaceful atmosphere. However, we did run into a bit of an issue with security. When we returned one evening, there was no staff present, and the gate to the facility was locked. After a long day, it was frustrating to have to find a way in ourselves just to get back to our tent. While it didn’t ruin our experience, we hope they improve their security arrangements for future guests. Despite that hiccup, we absolutely loved our time here and would highly recommend it to anyone looking for an immersive, tranquil experience in the rainforest. The combination of comfortable glamping and wildlife encounters, especially with the Jefferies spider monkeys, made it an unforgettable stay.

This was our first time glamping, so we did not know what to expect when we arrived. We were welcomed immediately by Jose, whose personality alone told us we would enjoy our time there. The property is stunning. It has two cenotes, one with a fish spa. We saw a variety of animals during our stay iguanas, spider monkeys, a raccoon, the beautiful pet cat, and some street dogs. The tent was spacious with a fan. The attached bathroom at the back of the tent was semi open, but stayed surprisingly clean. The only issue we ran into with the room was it raining the first night and there was a small leak in the roof onto our luggage. Off Spray was an absolute must during the entirety of our stay. We ate at the on-site restaurant several times and used it as a lounging area in between activities. The staff were all very caring and friendly. You HAVE to take the rescue tour with Cesar. It completely changed the meaning of us glamping on the property. It rounded out the entire experience. Overall, we had a great time and would recommend staying here!

This was a great experience. I stayed in a single bed and it was very comfortabe. There is a cenote on site we did not know about until we were leaving and wish we knew sooner is the only thing that could have been improved on. Probably because we arrived in the evening and we booked the tour for the next morning which goes to the cenote is the reason we did not know there was a cenote. Would definitely stay again and bring the kids next time. Staff were really great and friendly and they treated us really well. We only stayed one night and wish we stayed longer.

Very nice people, very rustic

Very clean, food was excellent, treated as family.