Auténtico Monterrey

Hotels
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8.0
/10
Very Good
1,003 reviews

What Guests Say About Their Stay

Oscar

10.0
/ 10
We love this hotel and stay every year because of the look and feel of the rooms and Restaurant and the location where you can walk to 2 dinning and shopping areas.

Bryan

10.0
/ 10
The staff are incredible here. They are the main reason this is the first place I look to make a reservation when I am in Monterrey. All the other amenities make it an easy choice as well!

David

10.0
/ 10
This hotel is AWESOME! Staff was great! Eugenio the owner made sure my stay statt to finish was perfect! I highky recommend and will be staying here again!
In the Area
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Avenida Manuel Gómez Morín 285, Col Valle del Campestre, San Pedro Garza García, Estado de Nuevo León, Mexico, 66265

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Auténtico Monterrey is a hotel is located at San Pedro Garza García. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Auténtico Monterrey

Avenida Manuel Gómez Morín 285, Col Valle del Campestre, San Pedro Garza García, Estado de Nuevo León, Mexico, 66265
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Lobby Auténtico Monterrey
Exterior 2 Auténtico Monterrey

Discover More About Auténtico Monterrey

Location


Auténtico Monterrey is a hotel is located at San Pedro Garza García.

About Auténtico Monterrey

From business event to corporate gathering, Auténtico Monterrey provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Get precious and unforgettable moment during your stay at Auténtico Monterrey.

All facilities in Auténtico Monterrey

Bar, Cafe and Lounge Auténtico Monterrey
Bar, Cafe and Lounge
Swimming Pool Auténtico Monterrey
Swimming Pool
Functional Hall Auténtico Monterrey
Functional Hall
Common Space Auténtico Monterrey
Common Space
Lobby Auténtico Monterrey
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Pool cabanas (surcharge)
  • Pool sun loungers

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in Auténtico Monterrey

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a smoke detector
, To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Auténtico Monterrey
33
Another facilities in Auténtico Monterrey
Laundry service, Luggage storage, Express check-out, 24-hour Receptionist, Concierge

Frequently asked question in Auténtico Monterrey

What are available facilities at Auténtico Monterrey?
There are top facilites at Auténtico Monterrey such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Auténtico Monterrey?
The standard check-in time at Auténtico Monterrey is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Auténtico Monterrey provide breakfast?
Yes, Auténtico Monterrey provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Auténtico Monterrey
Auténtico Monterrey has a 4.0-star rating.
How many rooms are available at Auténtico Monterrey
Auténtico Monterrey has 33.
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More Reviews from Other Guests in Auténtico Monterrey

8.0
Very Good
From 1,003 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Auténtico Monterrey

Number of reviews per page
20
40
Top reviews
Mikel
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Late check in, sub par breakfast, AC problems in room, shower was clogged and room flooded
Enrique
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Breakfast was not sufficient and no variety
Michael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great stay
Cesar Antonio Lopez
icon-
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Horrible
Alejandro
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location staff.. over all great place to stay over the weekend
Maria Cristina
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was great for my business trip.
patricia
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Old
idir
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

There was a construction work next to the hotel I couldn't sleep properly for two days then I had to leave the hotel after only 2 nights rather than 4... without being refunded as I needed one basic thing : to be able to sleep .
Alejandra
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The hotel and room floors were horrible. Sheets clean. But rest of the hotel room not clean and the sofa horrible stingy the and it needs a lot of maintenance. The photos on website not close at all.
Eduardo
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Negative. No security or personnel at night. Rooms are deteriorated. Curtains are translucent and lack light blockage. Room cleaning was a skipped 66% of the times. Bathroom lacks privacy. Lacks proper acoustic insulation. Access from rooms to parking lot must use stairs. Common areas are deteriorated. Positive. Great location. Bed is confortable. A/C works very well. Restaurant food and service is good.
Read More
Alejandro
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great place to stay in but the pillows are hardble
Isabel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Staff was wonderful
Leonard
icon-Business
Business
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The room was very nice but wasn't impressed with the towels and placements majority of the towels seem very worn.... Those little details mean a lot.
Alessandro
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Perfect!
Belinda
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The room was unfortunately not properly cleaned (floor stains), smelled of very harsh cleaning products upon arrival. The hotel’s condition has deteriorated significantly since my last stay in 2021. For example, the shower tiles needed to be re-grouted, the glass door hinge for the toilet room should be re-installed/checked, and the ac was leaking onto the seating area underneath. There was also about two feet of flooring baseboard missing upon entering the room. The closets dont have hangers yet there’s hanging space… having said all this, the service / people that work there are great!!! The location is also nice!!!
Read More
Raul
icon-Business
Business
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The place does not have good service. I arrived 6pm and the room wasnt ready. I had a meeting to attend at 7:30pm and only have one hour to freshenup. The staff didn’t care, nor offered compensation or anything. De real guest had the same problem
Daniel
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This Hotel is perfect if you want to sleep at night and spend the whole day in the city. If you're looking for a place to stay and relax, this is not recommended.
Joaquin
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This is in no shape or form a 4 star hotel…. More like a 2 star hotel if anything. The location is prime but the hotel is very outdated. The room didn’t have a closet, it was the open cabinet in the bathroom with no hangers. The reception area was ghetto. The staff was friendly. For the price, i wouldn't recommend anyone to stay here
Read More
Norma
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I liked the location, it was walking distance from everything that’s convincingly to someone traveling alone. My room had a bad Oder I let the front desk know to check it and when I came back the Oder was less but still there. I was uncomfortable because of the Oder but after a while I just felt with it since my stay was short.
Read More
Martib
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Bueno
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Auténtico Monterrey

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 1,003 reviews
Cleanliness

8.2

Room Comfort

8.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Auténtico Monterrey

Number of reviews per page
20
40
Top reviews
Mikel
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Late check in, sub par breakfast, AC problems in room, shower was clogged and room flooded
Enrique
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Breakfast was not sufficient and no variety
Michael
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great stay
Cesar Antonio Lopez
icon-
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Horrible
Alejandro
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location staff.. over all great place to stay over the weekend
Maria Cristina
icon-Business
Business
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was great for my business trip.
patricia
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Old
idir
icon-Business with Partner
Business with Partner
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

There was a construction work next to the hotel I couldn't sleep properly for two days then I had to leave the hotel after only 2 nights rather than 4... without being refunded as I needed one basic thing : to be able to sleep .
Alejandra
2.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The hotel and room floors were horrible. Sheets clean. But rest of the hotel room not clean and the sofa horrible stingy the and it needs a lot of maintenance. The photos on website not close at all.
Eduardo
6.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Negative. No security or personnel at night. Rooms are deteriorated. Curtains are translucent and lack light blockage. Room cleaning was a skipped 66% of the times. Bathroom lacks privacy. Lacks proper acoustic insulation. Access from rooms to parking lot must use stairs. Common areas are deteriorated. Positive. Great location. Bed is confortable. A/C works very well. Restaurant food and service is good.
Read More
Alejandro
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great place to stay in but the pillows are hardble
Isabel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Staff was wonderful
Leonard
icon-Business
Business
8.0
/10
Reviewed 41 week(s) ago

Hotels.com verified review

The room was very nice but wasn't impressed with the towels and placements majority of the towels seem very worn.... Those little details mean a lot.
Alessandro
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Perfect!
Belinda
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The room was unfortunately not properly cleaned (floor stains), smelled of very harsh cleaning products upon arrival. The hotel’s condition has deteriorated significantly since my last stay in 2021. For example, the shower tiles needed to be re-grouted, the glass door hinge for the toilet room should be re-installed/checked, and the ac was leaking onto the seating area underneath. There was also about two feet of flooring baseboard missing upon entering the room. The closets dont have hangers yet there’s hanging space… having said all this, the service / people that work there are great!!! The location is also nice!!!
Read More
Raul
icon-Business
Business
4.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

The place does not have good service. I arrived 6pm and the room wasnt ready. I had a meeting to attend at 7:30pm and only have one hour to freshenup. The staff didn’t care, nor offered compensation or anything. De real guest had the same problem
Daniel
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

This Hotel is perfect if you want to sleep at night and spend the whole day in the city. If you're looking for a place to stay and relax, this is not recommended.
Joaquin
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This is in no shape or form a 4 star hotel…. More like a 2 star hotel if anything. The location is prime but the hotel is very outdated. The room didn’t have a closet, it was the open cabinet in the bathroom with no hangers. The reception area was ghetto. The staff was friendly. For the price, i wouldn't recommend anyone to stay here
Read More
Norma
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I liked the location, it was walking distance from everything that’s convincingly to someone traveling alone. My room had a bad Oder I let the front desk know to check it and when I came back the Oder was less but still there. I was uncomfortable because of the Oder but after a while I just felt with it since my stay was short.
Read More
Martib
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Bueno
Number of reviews per page
20
40