What do past guests say about Capitalia Reforma Chapultepec?

Capitalia Reforma Chapultepec is well-known for its Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Capitalia Reforma Chapultepec

Name: Capitalia Reforma Chapultepec
Address: 18 Tolstoi, Miguel Hidalgo, Mexico City, Mexico, 11590, 18 Tolstoi, Mexico City, 11590, Mexico
Rating: 8.8

Service Apartment

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8.8

/10

Very Good

280 reviews

What Guests Say About Their Stay

Carlos

10.0

/ 10

I had an excellent stay at Reforma Chapultepec. The location is one of its biggest highlights: close to Chapultepec Park, Paseo de la Reforma, museums, restaurants, cafés, and many of Mexico City’s most important areas. It is very convenient for both leisure and business travelers. The apartment was comfortable, clean, modern, and well equipped, with everything needed for a smooth stay. The building felt safe and well maintained, and the common areas made the experience even better. I also really appreciated the service and communication, which were clear, friendly, and helpful throughout the stay. Overall, Reforma Chapultepec is a great option for anyone looking for a comfortable, well-located, and reliable stay in Mexico City. I would definitely recommend it and would be happy to stay here again.

Martha

10.0

/ 10

Amazing hotel/apartment. Location is very central and I would love to stay here in the future

Pamella

10.0

/ 10

The room was extremely clean and neat. Check in accesible and parking was covered right in the corner of building. I will definable stay there again.

In the Area

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18 Tolstoi, Miguel Hidalgo, Mexico City, Mexico, 11590

Main Facilities

24-Hour Front Desk

WiFi

Capitalia Reforma Chapultepec is located in area / city Miguel Hidalgo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Capitalia Reforma Chapultepec

18 Tolstoi, Miguel Hidalgo, Mexico City, Mexico, 11590

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Discover More About Capitalia Reforma Chapultepec

General
Near Chapultepec Castle

Location
With a stay at Capitalia Reforma Chapultepec in Mexico City (Reforma), you'll be steps from Chapultepec Park and 3 minutes by foot from Paseo de la Reforma. This luxury aparthotel is 0.5 mi (0.8 km) from Avenida Presidente Masaryk and 0.6 mi (1 km) from National Museum of Anthropology.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Chapultepec Park - 0.1 km / 0.1 mi
Paseo de la Reforma - 0.3 km / 0.2 mi
Torre Mayor - 0.4 km / 0.2 mi
Monumento a los Ninos Heroes - 0.8 km / 0.5 mi
Avenida Presidente Masaryk - 0.8 km / 0.5 mi
Diana the Huntress Fountain - 0.9 km / 0.5 mi
National Museum of Anthropology - 1 km / 0.6 mi
Angel of Independence Monument - 1.2 km / 0.8 mi
Parque Zoologico de Chapultepec - 1.3 km / 0.8 mi
Chapultepec Castle - 1.5 km / 0.9 mi
Spain Park - 1.5 km / 0.9 mi
Cibeles Fountain - 1.7 km / 1.1 mi
Mexico Park - 1.9 km / 1.2 mi
Reforma 222 - 1.9 km / 1.2 mi
Glorieta de Insurgentes - 2 km / 1.2 mi

The nearest airports are:
Benito Juarez International Airport (MEX) - 15.9 km / 9.9 mi
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 43.7 km / 27.1 mi
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 54.7 km / 34 mi

The preferred airport for Capitalia Reforma Chapultepec is Benito Juarez International Airport (MEX).

Facilities
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center.

Business Facilities
Featured amenities include a 24-hour front desk and luggage storage.

Rooms
Make yourself at home in one of the 46 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

All facilities in Capitalia Reforma Chapultepec

Entertainment Facility

Fitness Center

Common Space

Lobby

Accommodation Services

Things to Do

Spa
Fitness center

Connectivity

Free WiFi

General

Parking
Fireplace in lobby
Rooftop terrace

Public Facilities

Smoke-free area

Hotel Services

Luggage storage
24-hour Receptionist

Accommodation Policy & General Information in Capitalia Reforma Chapultepec

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system

, Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Capitalia mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 16:00 - 00:00 - to 11:00
Available rooms at Capitalia Reforma Chapultepec	46
Number of floors in Capitalia Reforma Chapultepec	5
Another facilities in Capitalia Reforma Chapultepec	Spa, Fitness center, Free WiFi, Parking, Fireplace in lobby

Frequently asked question in Capitalia Reforma Chapultepec

What are available facilities at Capitalia Reforma Chapultepec?

There are top facilites at Capitalia Reforma Chapultepec such as 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Capitalia Reforma Chapultepec?

The standard check-in time at Capitalia Reforma Chapultepec is starting from 16:00 - 00:00 while the latest check-out time is at Before 11:00

What is the star rating of Capitalia Reforma Chapultepec

Capitalia Reforma Chapultepec has a 4.5-star rating.

How many floors does Capitalia Reforma Chapultepec have?

Capitalia Reforma Chapultepec has 5.

How many rooms are available at Capitalia Reforma Chapultepec

Capitalia Reforma Chapultepec has 46.

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More Reviews from Other Guests in Capitalia Reforma Chapultepec

Overall Ratings & Reviews Capitalia Reforma Chapultepec

Other sources (280)

8.8

Very Good

From 280 reviews

Cleanliness

9.4

Room Comfort

8.6

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Traveler Reviews Capitalia Reforma Chapultepec

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Top reviews

Tommy

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Hotel very very nice and the price was great would come back for sure

Abraham

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Great location, spotless rooms, amazing architecture and design, very quiet and comfy. I maybe had bad luck because the elevator was not working 2 out 3 days I was there… also, one day I came back to my room and all they did was to make the bed. Didn’t refill water or coffee. Such an unpleasant realization after a long day out.

melvin

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

todo bien. me gusto el lugar

Carlos

with Partner

10.0

/10

The hotel is fine, pretty decent for the price. I had several issues during my stay, and they handled them terribly. In a nutshell, the AC in my room wasn't working - they came by and checked it out and ended up switching my room, because they couldn't fix it. Switching my room was a drastic downgrade. The new room was 1/2 the size and had a considerable number of lesser features - most notably, my new room didn't have a stove. I spoke with the manager, and he lied, saying my AC wasn't broken and that the room wasn't a downgrade. Furthermore, they didn't want to give me the room for the lower price, even though they downgraded my room. He wanted me to continue paying for my upgraded room, even though they moved me. I had to reach out to Hotels.com, and they took care of it. The hotel is fine, the manager not so much.

sun

2.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

no cleaning,no water, elevator malfunction

Luis

with Partner

8.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

The place was nice, good location l. The elevator keep going out of sirvice I almost leave the place to to another hotel for that reason

Karla Castillo

Family

4.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

The elevator didn’t work all the time of my stay, and my room was on 4th floor

Calvin

2.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Elevator was not working for the entirety of my stay. Room was small and had no views. Room was not described during the process.

Lourdes Ermila Ancona

4.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Buena ubicación. No me gustó que dice que S 4 estrellas y realmente no es así. Y es difícil ubicar el lugar. A la llegada

Pamella

10.0

/10

Reviewed 24 week(s) ago

The room was perfect, no issues. The staff was also friendly and helpful.

Johanna Kristhell

6.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Check in is super late 4am and 3 days out of 5, the elevator does not work and we are on the 5th floor

Martin

8.0

/10

Reviewed 27 week(s) ago

Hotels.com verified review

Beautiful property. Well located. The check in is a bit late compared to usual other hotels check in time. Despite cleaning service is announced to be done every day, 2 out of 4 days it wasn’t done. Also coffee and bottled water was only available the first day. However, it is highly recommended.

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Disclaimer

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