Casa Gem B&B

B&b
9.8
/10
Exceptional
100 reviews

What Guests Say About Their Stay

Lynn

10.0
/ 10
Such a lovely cozy property with kind owners/staff. Campus cat very friendly and we loved to pet her on the way to the room. Very secure. Close to main road for easy access to local shops/restaurants/parks. Supermarket around the corner for cheaper options. We truly enjoyed our stay!

Eva

10.0
/ 10
We had a great stay for a couple of nights at Casa Gem, and it is a gem! Nicely appointed with everything you need. Spacious and very clean. Breakfast was so good to start the day. We enjoyed the tranquility of Casa Gem.

Amy

10.0
/ 10
Private, secluded, comfy. Small private pool and great breakfast. Lovely owners. 😍 would stay again
In the Area
See Map
Av Diagonal 80 Sur Lte 17, Mz 6 Col Ejido Sur, Solidaridad, Estado de Quintana Roo, Mexico, 77712

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Casa Gem B&B is located in area / city Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Casa Gem B&B

Av Diagonal 80 Sur Lte 17, Mz 6 Col Ejido Sur, Solidaridad, Estado de Quintana Roo, Mexico, 77712
Discover More Places
Lobby Casa Gem B&B
Lobby 2 Casa Gem B&B

Discover More About Casa Gem B&B

General


Near Centro Maya Shopping Center

Location


Located in Playa del Carmen, Casa Gem B&B is by the ocean, within a 10-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. This beach bed & breakfast is 2.4 mi (3.8 km) from Playa del Carmen Main Beach and 2.5 mi (4.1 km) from Playacar Golf Club.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Centro Maya Shopping Center - 0.9 km / 0.6 mi
Playacar Golf Club - 2.2 km / 1.4 mi
Plaza Paraiso - 3 km / 1.9 mi
Xaman Ha Aviary - 3.1 km / 2 mi
Paseo del Carmen - 3.2 km / 2 mi
Quinta Avenida - 3.4 km / 2.1 mi
Mahi Golf Course - 3.4 km / 2.1 mi
Founders Park - 3.5 km / 2.2 mi
Playa del Carmen Maritime Terminal - 3.5 km / 2.2 mi
Portal Maya - 3.6 km / 2.2 mi
Piste Cyclable sur Paseo Xaman-Ha - 3.6 km / 2.2 mi
Mayan Ruins of Playacar - 3.7 km / 2.3 mi
Playa del Carmen Main Beach - 3.8 km / 2.3 mi
Calle 12 - 3.8 km / 2.4 mi
Playacar Beach - 3.8 km / 2.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 30.7 km / 19 mi
Cancun Intl. Airport (CUN) - 58.6 km / 36.4 mi

The preferred airport for Casa Gem B&B is Cancun Intl. Airport (CUN).

Facilities


Treat yourself with massages, body treatments, and facials. This bed & breakfast also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to the beach or shopping on the complimentary shuttle.

Business Facilities


Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A cruise ship terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.

Dining


Satisfy your appetite at the bed & breakfast's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. A complimentary full breakfast is served daily from 8 AM to noon.

Rooms


Make yourself at home in one of the 3 guestrooms featuring espresso makers and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided daily.

All facilities in Casa Gem B&B

Swimming Pool Casa Gem B&B
Swimming Pool
Entertainment Facility Casa Gem B&B
Entertainment Facility
Common Space Casa Gem B&B
Common Space
Lobby Casa Gem B&B
Lobby
Exterior Casa Gem B&B
Exterior

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Wine release events
  • Winery tours
  • Picnic area
  • Garden
  • Beach towel

Transportation

  • Shopping center shuttle
  • Theme park shuttle
  • Beach shuttle
  • Area shuttle

General

  • Smoking area
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Accessibilty

  • Accessible parking
  • Accessible path of travel

Nearby Facilities

  • Laundry
  • Hair salon

Sports and Recreations

  • Golf cart
  • Golf club

Shuttle Service

  • Cruise shuttle
  • Ferry terminal shuttle

Public Facilities

  • Coffee shop
  • Safety deposit box

Family-friendly Facilities

  • Children games

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Casa Gem B&B

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 13:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, No rollaway/extra beds available, By ocean, Beach nearby, Cashless transactions are available, Contactless check-in is available, Property does not offer onsite COVID-19 testing, No elevators
  • Airport shuttle fee: MXN 1890 per vehicle (maximum occupancy 3)
  • Crib (infant bed) fee: MXN 600 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Casa Gem B&B
3
Another facilities in Casa Gem B&B
Laundry service, Multilingual staff, Express check-in, Wedding service, Luggage storage

Frequently asked question in Casa Gem B&B

What are available facilities at Casa Gem B&B?
There are top facilites at Casa Gem B&B such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casa Gem B&B?
The standard check-in time at Casa Gem B&B is starting from 15:00 - 00:00 while the latest check-out time is at Before 13:00
Does Casa Gem B&B provide breakfast?
Yes, Casa Gem B&B provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Casa Gem B&B
Casa Gem B&B has a 3.5-star rating.
How many rooms are available at Casa Gem B&B
Casa Gem B&B has 3.
See All

More Reviews from Other Guests in Casa Gem B&B

9.8
Exceptional
From 100 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Gem B&B

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Good, they were very flexible to accomdate your preferences.
Sandra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Super good!
Lynn
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Such a lovely cozy property with kind owners/staff. Campus cat very friendly and we loved to pet her on the way to the room. Very secure. Close to main road for easy access to local shops/restaurants/parks. Supermarket around the corner for cheaper options. We truly enjoyed our stay!
Eva
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

We had a great stay for a couple of nights at Casa Gem, and it is a gem! Nicely appointed with everything you need. Spacious and very clean. Breakfast was so good to start the day. We enjoyed the tranquility of Casa Gem.
Jesus
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Excelente trato y servicio de Itzel. Nos hizo sentir como en casa.
Amy
icon-
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Private, secluded, comfy. Small private pool and great breakfast. Lovely owners. 😍 would stay again
Julie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Difficult to find because google is terrible but the property is nice and clean, and the breakfast was good. The owners were very friendly.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Always a very good stay in Playa Del Carmen. The hosts are the best as are all the accommodations, breakfasts, area, and transportation when needed. Enjoy !
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

A nice quiet spot with great welcoming hosts. The cat was also pet of the welcoming committee.
JANET
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

These are the kindest most helpful people! They took care of us from landing at the Cancun airport to taking us to the ferry at the end of our stay. Loved our stay
Severo Gonzalez
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

This propierty is situated on a very quite area felt very safe, About 10 minutes walking distance from a big grocery store, no restaurant close by, but owners offered transportations to restaurants. Owners live in the property. Will recommend property if you are looking for a relax quite area
Fernando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Nuestra estancia en Casa GEM ha sido una de las más placenteras que hemos tenido. Itzel y Serafín estuvieron siempre al pendiente de lo que necesitáramos. Nos dieron recomendaciones muy buenas de actividades y restaurantes a los que fuimos y quedamos muy satisfechos. Las opciones de transportación que ellos ofrecen hicieron nuestro viaje muy cómodo y divertido. Son perfectas para hacer viajes cortos en Playa del Carmen, sin costo o muy bajo costo, o para rentar un auto e ir un poco más lejos. Los desayunos (incluidos) que preparan diario eran justo lo que necesitábamos para empezar el día con el pie derecho. Sin duda los recomendamos y regresaremos pronto. Nos divertimos mucho con su compañía en los juegos de mesa. Muchas gracias muchachos por todas las atenciones.
Read More
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

we really enjoy the area and also the wonderful facilities and couple who own the property. Serafim is very helpful as is his wife Itzel. We recommend staying here for a relaxing and fun stay in Playa Del Carmen. A special thanks for their rides to and from Cancun. That really starts and ends the trip in the best way.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

This B&B was fine to shower and rest our heads during a one night stay before heading to the airport in Cancun. Our bathroom was excellent with plenty of hot water and pressure. Breakfast was made to order and also lovely. The staff were attentive and professional. On the downside, the property and pool looked a little worn and the neighborhood did not seem the safest. All of the properties in this neighborhood have electrified walls and security cameras pointed at the street to keep out burglars and the host insisted that we park in front of the cameras. Our small room was very comfortable although the second bed was quite small for our two children. Also a heads up that Google maps may try to take you down a dirt track to get there, you must enter from the main highway by the Chinese restaurant - we circled a bit trying to find it. Overall, I wasn't unhappy with the stay but if I was heading back to Playa del Carmen I probably would seek a bigger room for our family.
Read More
Marisol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

The manager and their team went above and beyond to make sure our stay was perfect! They are very courteous and made us feel very welcomed. Their breakfasts are delicious and their rooms are extremely clean; they have the amenities as shown on the website. My family and I are defintively planning on coming back to Playa del Carmen and staying with them again. Thanks SO MUCH Casa Gem B&B!!!
Read More
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

We spent the night at Casa Gem before heading south on Mayan Coast roadtrip. We felt very welcomed by the staff, who were incredibly helpful in setting us up with dinner options, rental car, travel tips. They were accessible as resource throughout the stay and super super helpful. We'll definitely visit again!
Armando
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

Such a wonderful and quiet location, 15 mins from Xcaret, and 10 mins from downtown, it’s perfect if you need a breather from the congested downtown. I would come back again for sure!
DaniWebb
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 280 week(s) ago

Expedia Group verified review

Such a pleasant experience! From the time we arrived, until being dropped off at our next location, we had an incredible time. The hospitality was exceptional, and breakfast was incredible. Def recommend to anyone traveling through, or there for a family vacation. Safe, clean, very friendly couple. Thank you so much for having us!
Read More
Natasha
icon-Leisure
Leisure
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

Planned to take the ferry from Playa Del Carmen to Cozumel but because of the windy conditions the ferries were cancelled for 2 days!! Found Casa Gem through Expedia on a humbug and was so fortunate to find this amazing Bed and Breakfast just 10 minutes away from the ferry dock!! Located in a safe, residential neighborhood, the husband of the owners duo called me to make sure I was able to find the location and came outside to guide me to the property!! I went grocery shopping in anticipation of heading to my destination and they were kind enough to keep my groceries in their fridge.The property was clean, quaint and quiet!! My reservation came with several choices for a scheduled homemade breakfast. This was to insure the dining area was cleaned and sanitized for me. Breakfast was amazing and my host Itzel ( wife of the dynamic duo) helped me navigate the 2 hour road trip to Chenchi Itza and even gave me the entrance gate key in case they were not home when I returned!! My 2 night unexpected stay couldn’t have been any better!! Because of The central location, rooms, hospitality and gracious staff , I’ll definitely be back and would HIGHLY recommend the Casa Gem!!
Read More
alexis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

If you doubt an excellent place, the staff is very attentive at all times, good location of beach parks.Very Agreeable.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Casa Gem B&B

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.8
Exceptional
From 100 reviews
Cleanliness

10.0

Room Comfort

9.8

Service and Facilites

10.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Gem B&B

Number of reviews per page
20
40
Top reviews
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Good, they were very flexible to accomdate your preferences.
Sandra
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Super good!
Lynn
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Such a lovely cozy property with kind owners/staff. Campus cat very friendly and we loved to pet her on the way to the room. Very secure. Close to main road for easy access to local shops/restaurants/parks. Supermarket around the corner for cheaper options. We truly enjoyed our stay!
Eva
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

We had a great stay for a couple of nights at Casa Gem, and it is a gem! Nicely appointed with everything you need. Spacious and very clean. Breakfast was so good to start the day. We enjoyed the tranquility of Casa Gem.
Jesus
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Excelente trato y servicio de Itzel. Nos hizo sentir como en casa.
Amy
icon-
10.0
/10
Reviewed 117 week(s) ago

Hotels.com verified review

Private, secluded, comfy. Small private pool and great breakfast. Lovely owners. 😍 would stay again
Julie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Difficult to find because google is terrible but the property is nice and clean, and the breakfast was good. The owners were very friendly.
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Always a very good stay in Playa Del Carmen. The hosts are the best as are all the accommodations, breakfasts, area, and transportation when needed. Enjoy !
Michelle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

A nice quiet spot with great welcoming hosts. The cat was also pet of the welcoming committee.
JANET
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 134 week(s) ago

Hotels.com verified review

These are the kindest most helpful people! They took care of us from landing at the Cancun airport to taking us to the ferry at the end of our stay. Loved our stay
Severo Gonzalez
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

This propierty is situated on a very quite area felt very safe, About 10 minutes walking distance from a big grocery store, no restaurant close by, but owners offered transportations to restaurants. Owners live in the property. Will recommend property if you are looking for a relax quite area
Fernando
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Nuestra estancia en Casa GEM ha sido una de las más placenteras que hemos tenido. Itzel y Serafín estuvieron siempre al pendiente de lo que necesitáramos. Nos dieron recomendaciones muy buenas de actividades y restaurantes a los que fuimos y quedamos muy satisfechos. Las opciones de transportación que ellos ofrecen hicieron nuestro viaje muy cómodo y divertido. Son perfectas para hacer viajes cortos en Playa del Carmen, sin costo o muy bajo costo, o para rentar un auto e ir un poco más lejos. Los desayunos (incluidos) que preparan diario eran justo lo que necesitábamos para empezar el día con el pie derecho. Sin duda los recomendamos y regresaremos pronto. Nos divertimos mucho con su compañía en los juegos de mesa. Muchas gracias muchachos por todas las atenciones.
Read More
Steven
icon-with Partner
with Partner
10.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

we really enjoy the area and also the wonderful facilities and couple who own the property. Serafim is very helpful as is his wife Itzel. We recommend staying here for a relaxing and fun stay in Playa Del Carmen. A special thanks for their rides to and from Cancun. That really starts and ends the trip in the best way.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 179 week(s) ago

Hotels.com verified review

This B&B was fine to shower and rest our heads during a one night stay before heading to the airport in Cancun. Our bathroom was excellent with plenty of hot water and pressure. Breakfast was made to order and also lovely. The staff were attentive and professional. On the downside, the property and pool looked a little worn and the neighborhood did not seem the safest. All of the properties in this neighborhood have electrified walls and security cameras pointed at the street to keep out burglars and the host insisted that we park in front of the cameras. Our small room was very comfortable although the second bed was quite small for our two children. Also a heads up that Google maps may try to take you down a dirt track to get there, you must enter from the main highway by the Chinese restaurant - we circled a bit trying to find it. Overall, I wasn't unhappy with the stay but if I was heading back to Playa del Carmen I probably would seek a bigger room for our family.
Read More
Marisol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 196 week(s) ago

Expedia Group verified review

The manager and their team went above and beyond to make sure our stay was perfect! They are very courteous and made us feel very welcomed. Their breakfasts are delicious and their rooms are extremely clean; they have the amenities as shown on the website. My family and I are defintively planning on coming back to Playa del Carmen and staying with them again. Thanks SO MUCH Casa Gem B&B!!!
Read More
Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 213 week(s) ago

Expedia Group verified review

We spent the night at Casa Gem before heading south on Mayan Coast roadtrip. We felt very welcomed by the staff, who were incredibly helpful in setting us up with dinner options, rental car, travel tips. They were accessible as resource throughout the stay and super super helpful. We'll definitely visit again!
Armando
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 231 week(s) ago

Expedia Group verified review

Such a wonderful and quiet location, 15 mins from Xcaret, and 10 mins from downtown, it’s perfect if you need a breather from the congested downtown. I would come back again for sure!
DaniWebb
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 280 week(s) ago

Expedia Group verified review

Such a pleasant experience! From the time we arrived, until being dropped off at our next location, we had an incredible time. The hospitality was exceptional, and breakfast was incredible. Def recommend to anyone traveling through, or there for a family vacation. Safe, clean, very friendly couple. Thank you so much for having us!
Read More
Natasha
icon-Leisure
Leisure
10.0
/10
Reviewed 291 week(s) ago

Expedia Group verified review

Planned to take the ferry from Playa Del Carmen to Cozumel but because of the windy conditions the ferries were cancelled for 2 days!! Found Casa Gem through Expedia on a humbug and was so fortunate to find this amazing Bed and Breakfast just 10 minutes away from the ferry dock!! Located in a safe, residential neighborhood, the husband of the owners duo called me to make sure I was able to find the location and came outside to guide me to the property!! I went grocery shopping in anticipation of heading to my destination and they were kind enough to keep my groceries in their fridge.The property was clean, quaint and quiet!! My reservation came with several choices for a scheduled homemade breakfast. This was to insure the dining area was cleaned and sanitized for me. Breakfast was amazing and my host Itzel ( wife of the dynamic duo) helped me navigate the 2 hour road trip to Chenchi Itza and even gave me the entrance gate key in case they were not home when I returned!! My 2 night unexpected stay couldn’t have been any better!! Because of The central location, rooms, hospitality and gracious staff , I’ll definitely be back and would HIGHLY recommend the Casa Gem!!
Read More
alexis
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 301 week(s) ago

Hotels.com verified review

If you doubt an excellent place, the staff is very attentive at all times, good location of beach parks.Very Agreeable.
Number of reviews per page
20
40