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Good, they were very flexible to accomdate your preferences.

Muy bueno

Super good!

Wir haben als Familie im Casa Gem BnB übernachtet und waren super zufrieden. Die Gastgeberin und Ihre Familie haben alles dafür getan, das wir uns wie Zuhause und wohl gefühlt haben. Das Frühstück wurde jeden Morgen frisch zubereitet und war auch ausreichend. Bei Fragen und Wünschen wurde uns immer sofort von der Gastgeberin geholfen-selbst wenn es mal eine private Angelegenheit gab bezüglich eines Ausflugs wurde uns sofort geholfen und haben Tipps für den nächsten Ausflug bekommen. Einen Parkplatz hatten wir auch direkt vor der Tür. Einkaufsmöglichkeiten sind gleich um die Ecke und auch zu Fuß gut zu erreichen. Wir haben uns immer sicher gefühlt. Wenn ihr einen entspannt Urlaub mit Wohlfühlfaktor erleben wollt, dann bucht unbedingt hier ☺️

Such a lovely cozy property with kind owners/staff. Campus cat very friendly and we loved to pet her on the way to the room. Very secure. Close to main road for easy access to local shops/restaurants/parks. Supermarket around the corner for cheaper options. We truly enjoyed our stay!

Tudo dentro do esperado para a proposta da hospedagem. A responsável era extremamente solícita e sempre estava disposta a nos ajudar. Bom café da manhã.

We had a great stay for a couple of nights at Casa Gem, and it is a gem! Nicely appointed with everything you need. Spacious and very clean. Breakfast was so good to start the day. We enjoyed the tranquility of Casa Gem.

Agradable lugar! Mucha paz y amabilidad por parte de sus anfitriones incluyendo su adorable gatita "Sherry"

Excelente trato de Itzel, la anfitriona. Nos atendió muy bien y nos hizo muy buenas recomendaciones. Nos tocó estar ahí durante el huracán Beryl y trataron de mantenernos lo más seguros posible. agradecemos mucho su hospitalidad . Es sencillo pero muy limpio y muy confortable

Excelente trato y servicio de Itzel. Nos hizo sentir como en casa.

Private, secluded, comfy. Small private pool and great breakfast. Lovely owners. 😍 would stay again

Difficult to find because google is terrible but the property is nice and clean, and the breakfast was good. The owners were very friendly.

Always a very good stay in Playa Del Carmen. The hosts are the best as are all the accommodations, breakfasts, area, and transportation when needed. Enjoy !

A nice quiet spot with great welcoming hosts. The cat was also pet of the welcoming committee.

These are the kindest most helpful people! They took care of us from landing at the Cancun airport to taking us to the ferry at the end of our stay. Loved our stay

This propierty is situated on a very quite area felt very safe, About 10 minutes walking distance from a big grocery store, no restaurant close by, but owners offered transportations to restaurants. Owners live in the property. Will recommend property if you are looking for a relax quite area

Nuestra estancia en Casa GEM ha sido una de las más placenteras que hemos tenido. Itzel y Serafín estuvieron siempre al pendiente de lo que necesitáramos. Nos dieron recomendaciones muy buenas de actividades y restaurantes a los que fuimos y quedamos muy satisfechos. Las opciones de transportación que ellos ofrecen hicieron nuestro viaje muy cómodo y divertido. Son perfectas para hacer viajes cortos en Playa del Carmen, sin costo o muy bajo costo, o para rentar un auto e ir un poco más lejos. Los desayunos (incluidos) que preparan diario eran justo lo que necesitábamos para empezar el día con el pie derecho. Sin duda los recomendamos y regresaremos pronto. Nos divertimos mucho con su compañía en los juegos de mesa. Muchas gracias muchachos por todas las atenciones.

Muy lindo lugar y excelente atención, recomendado

we really enjoy the area and also the wonderful facilities and couple who own the property. Serafim is very helpful as is his wife Itzel. We recommend staying here for a relaxing and fun stay in Playa Del Carmen. A special thanks for their rides to and from Cancun. That really starts and ends the trip in the best way.

This B&B was fine to shower and rest our heads during a one night stay before heading to the airport in Cancun. Our bathroom was excellent with plenty of hot water and pressure. Breakfast was made to order and also lovely. The staff were attentive and professional. On the downside, the property and pool looked a little worn and the neighborhood did not seem the safest. All of the properties in this neighborhood have electrified walls and security cameras pointed at the street to keep out burglars and the host insisted that we park in front of the cameras. Our small room was very comfortable although the second bed was quite small for our two children. Also a heads up that Google maps may try to take you down a dirt track to get there, you must enter from the main highway by the Chinese restaurant - we circled a bit trying to find it. Overall, I wasn't unhappy with the stay but if I was heading back to Playa del Carmen I probably would seek a bigger room for our family.