Casa Mexicana Hotel

Hotels
8.8
/10
Very Good
322 reviews

What Guests Say About Their Stay

Ulises

10.0
/ 10
The hotel was excellent – just a short walk from San Cristóbal’s central park in a safe area. The facilities have lovely colonial touches that give it real character. Comfortable, well located, and great value for money. I’d happily return.

Jordan

10.0
/ 10
This hotel was very charming with wonderful staff, great restaurant, and a relaxing laid back atmosphere with the color schemes, artwork and gardens.

Rodolfo

10.0
/ 10
Everything was close by within walking distance. I really enjoyed my stayed at casa mexicana
In the Area
See Map
28 De Agosto 1, San Cristobal De Casas, Estado de Chiapas, Mexico, 29200

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Staying at Casa Mexicana Hotel is a good choice when you are visiting San Cristóbal de las Casas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Casa Mexicana Hotel

28 De Agosto 1, San Cristobal De Casas, Estado de Chiapas, Mexico, 29200
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Discover More About Casa Mexicana Hotel

Location


Staying at Casa Mexicana Hotel is a good choice when you are visiting San Cristóbal de las Casas.

About Casa Mexicana Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Casa Mexicana Hotel.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Casa Mexicana Hotel exclusively for you.

Casa Mexicana Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Casa Mexicana Hotel is the right place to stay.

All facilities in Casa Mexicana Hotel

Others Casa Mexicana Hotel
Others

Hotel Services

  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Things to Do

  • Spa
  • Garden
  • Sauna

General

  • Banquet
  • Terrace

Business Facilities

  • Meeting facilities
  • Business center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Casa Mexicana Hotel

Important Note
  • Fee for buffet breakfast: approximately MXN 140 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Casa Mexicana Hotel
54
Number of floors in Casa Mexicana Hotel
2
Another facilities in Casa Mexicana Hotel
Newspaper in lobby, Tours, Wedding service, Luggage storage, Express check-out

Frequently asked question in Casa Mexicana Hotel

What are available facilities at Casa Mexicana Hotel?
There are top facilites at Casa Mexicana Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casa Mexicana Hotel?
The standard check-in time at Casa Mexicana Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Casa Mexicana Hotel provide breakfast?
Yes, Casa Mexicana Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Casa Mexicana Hotel
Casa Mexicana Hotel has a 3.0-star rating.
How many floors does Casa Mexicana Hotel have?
Casa Mexicana Hotel has 2.
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More Reviews from Other Guests in Casa Mexicana Hotel

8.8
Very Good
From 322 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
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Traveler Reviews Casa Mexicana Hotel

Number of reviews per page
20
40
Top reviews
Ulises
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel was excellent – just a short walk from San Cristóbal’s central park in a safe area. The facilities have lovely colonial touches that give it real character. Comfortable, well located, and great value for money. I’d happily return.
Marco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Loved staying where staff was amazing and so kind
Marcos
2.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

The WiFi in my room didn’t work at all during my three-night stay, and the hotel staff couldn’t have cared less. They’re fully aware of the issue but refuse to fix it, lacking proper WiFi extenders and equipment. This isn’t a general area problem—it’s purely neglect on their part. Past reviews mention the same issue, yet they’ve done nothing. Shameful. I absolutely do not recommend this hotel.
Read More
Caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Front desk friendly and quick.
Jose
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Close to everything, great staff
Jordan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

This hotel was very charming with wonderful staff, great restaurant, and a relaxing laid back atmosphere with the color schemes, artwork and gardens.
Karla
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Por el precio está bien, muy buena atención,
Jose
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Excellent
Enrique
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

the staff was so bad ,I do never come back.
Rodolfo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Everything was close by within walking distance. I really enjoyed my stayed at casa mexicana
Edgardo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

Charming hotel that combines the culture of Mexico with the international vibe of the city. Simple, yet it has everything you need - friendly service, comfortable beds, clean rooms, and reliable wifi. Sure, a little "rustic", but it also makes it charming.
Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

The property has plants and trees within an atrium. Old style comfort and great location within city. Staff was more than helpful. Jose was very helpful in assisting with all our touring plans
nancy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Property was beautiful, very clean, loved room and balcony to rest after our adventures. Arrived late and desk gentleman waited for us and was very kind. We will stay here next time we go to to San Cris. Near everything!
Barbara
8.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Its a beautifull hotel in a great location.Staff were super helpful and friendly.I was sick my first day there and they even offer to go to the pharmacy for me. Only negative thing i would say is that my room was close to the stairs and reception ,so almost every morning got awaken up at 5/6am by people leaving the hotel or the cleaners strating their shift. But not the hotels fault. All in all ,stayed was great.i would highly recomended.
Read More
Jiro
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Good locat
Enrique
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Very well located in the heart of a wonderful city
FLORIANNE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Great location. Friendly and professional staff.
Jared
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 194 week(s) ago

Hotels.com verified review

Great little place, excellent location! Street parking was easy on a weekday!
david
icon-Leisure
Leisure
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

I can say enough good things . Best value and location. Great service. Gorgeous hotel . Beautiful clean room . Good wifi . Loved this hotel
david
icon-Leisure
Leisure
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Awesome location. Very helpful staff . Gorgeous hotel . Loved it all
Number of reviews per page
20
40

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Others 4 Casa Mexicana Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 322 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casa Mexicana Hotel

Number of reviews per page
20
40
Top reviews
Ulises
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The hotel was excellent – just a short walk from San Cristóbal’s central park in a safe area. The facilities have lovely colonial touches that give it real character. Comfortable, well located, and great value for money. I’d happily return.
Marco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Loved staying where staff was amazing and so kind
Marcos
2.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

The WiFi in my room didn’t work at all during my three-night stay, and the hotel staff couldn’t have cared less. They’re fully aware of the issue but refuse to fix it, lacking proper WiFi extenders and equipment. This isn’t a general area problem—it’s purely neglect on their part. Past reviews mention the same issue, yet they’ve done nothing. Shameful. I absolutely do not recommend this hotel.
Read More
Caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Front desk friendly and quick.
Jose
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Close to everything, great staff
Jordan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

This hotel was very charming with wonderful staff, great restaurant, and a relaxing laid back atmosphere with the color schemes, artwork and gardens.
Karla
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Por el precio está bien, muy buena atención,
Jose
10.0
/10
Reviewed 144 week(s) ago

Expedia Group verified review

Excellent
Enrique
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 157 week(s) ago

Expedia Group verified review

the staff was so bad ,I do never come back.
Rodolfo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

Everything was close by within walking distance. I really enjoyed my stayed at casa mexicana
Edgardo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

Charming hotel that combines the culture of Mexico with the international vibe of the city. Simple, yet it has everything you need - friendly service, comfortable beds, clean rooms, and reliable wifi. Sure, a little "rustic", but it also makes it charming.
Dennis
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 165 week(s) ago

Expedia Group verified review

The property has plants and trees within an atrium. Old style comfort and great location within city. Staff was more than helpful. Jose was very helpful in assisting with all our touring plans
nancy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

Property was beautiful, very clean, loved room and balcony to rest after our adventures. Arrived late and desk gentleman waited for us and was very kind. We will stay here next time we go to to San Cris. Near everything!
Barbara
8.0
/10
Reviewed 176 week(s) ago

Hotels.com verified review

Its a beautifull hotel in a great location.Staff were super helpful and friendly.I was sick my first day there and they even offer to go to the pharmacy for me. Only negative thing i would say is that my room was close to the stairs and reception ,so almost every morning got awaken up at 5/6am by people leaving the hotel or the cleaners strating their shift. But not the hotels fault. All in all ,stayed was great.i would highly recomended.
Read More
Jiro
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Good locat
Enrique
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Very well located in the heart of a wonderful city
FLORIANNE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

Great location. Friendly and professional staff.
Jared
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 194 week(s) ago

Hotels.com verified review

Great little place, excellent location! Street parking was easy on a weekday!
david
icon-Leisure
Leisure
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

I can say enough good things . Best value and location. Great service. Gorgeous hotel . Beautiful clean room . Good wifi . Loved this hotel
david
icon-Leisure
Leisure
10.0
/10
Reviewed 206 week(s) ago

Expedia Group verified review

Awesome location. Very helpful staff . Gorgeous hotel . Loved it all
Number of reviews per page
20
40