How many rooms are available at Cozumel Palace - All-Inclusive

Cozumel Palace - All-Inclusive has 169.

Are there any parking spots at Cozumel Palace - All-Inclusive ?

Yes: Yes, there are parking spots at Cozumel Palace - All-Inclusive

What do past guests say about Cozumel Palace - All-Inclusive?

Cozumel Palace - All-Inclusive is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Cozumel Palace - All-Inclusive

Name: Cozumel Palace - All-Inclusive
Address: Avenida Rafael E Melgan Km 1-5, Cozumel, Estado de Quintana Roo, Mexico, 77600, Avenida Rafael E Melgan Km 1-5, Estado de Quintana Roo, 77600, Mexico
Rating: 9.2

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9.2

/10

Exceptional

1,002 reviews

What Guests Say About Their Stay

Deky

10.0

/ 10

Amazing place if you just want to relax, receive fantastic service and enjoy the all inclusive delicious food and drink. Restaurant quality and service was exceptional. (Remember to bring some proper footwear for the semi formal Italian restaurant. I had to buy some sandals from the shop across the road) Jumping off the jetty into the warm caribbean sea was a great start to the day. Coming from Australia we loved the mix of American, Canadian and Spanish banter during the daily pool volleyball game. Thankyou for such a great experience. Our family of 5 loved it.

Diane

10.0

/ 10

Beautiful property! Delicious food at all restaurants. (No beach, but access to ocean swimming and snorkelling from the dock) Easy walk to downtown and very safe.

Chelsea

10.0

/ 10

We stayed here for the first time in June - me, my husband, and three kids (10, 7, 3). We had an amazing time! The food was delicious at all the restaurants (we especially loved Momo and Flamingos), the drinks were yummy, views amazing, and staff exceptional. A few highlights: -Entertainment and Kids crew were FANTASTIC. Fernando and Moises had our kids involved in every volleyball game, every race etc. They were so much fun and brought so much energy. Leslie, Yara, Maria, and Diane with the kids crew were something else. They remembered our kids names and would go looking for them, making sure they knew about all the activities for the day. There was face painting, glitter tattoos, key chain and bracelet making, games, etc. not to mention the fun kids room. They were so kind and my kiddos had so much fun with them. -We also had so many great servers throughout the week - Omar and Betsabe. Shout out to Antonio at Flamingo and Chacaron at Momo who helped make those restaurants so delightful. Martha at the breakfast brunch...sweetest lady EVER. We would walk in and she would come give us all hugs and talk to the kids. -One of our favorite parts of the trip was the snorkeling off the dock. We went almost daily! We saw beautiful fish, an eel, and manta rays right off the resort. The resort has snorkeling gear to use along with long boards and kayaks. No need to even ever leave. I would come back here a thousand %!

In the Area

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Avenida Rafael E Melgan Km 1-5, Cozumel, Estado de Quintana Roo, Mexico, 77600

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Cozumel Palace - All-Inclusive is a good choice when you are visiting Cozumel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Cozumel Palace - All-Inclusive

Avenida Rafael E Melgan Km 1-5, Cozumel, Estado de Quintana Roo, Mexico, 77600

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Discover More About Cozumel Palace - All-Inclusive

General
Near Stingray Beach

Location
With a stay at Cozumel Palace - All-Inclusive in Cozumel (Colonos Cuzamil), you'll be within a 15-minute drive of Cozumel Maritime Terminal and Mr. Sancho's Beach Club.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Palacio Municipal - 0.7 km / 0.5 mi
Stingray Beach - 1 km / 0.6 mi
Plaza Punta Langosta - 1.1 km / 0.7 mi
Punta Langosta Cruise Terminal - 1.2 km / 0.7 mi
Rafael E Melgar Statue - 1.3 km / 0.8 mi
Playa Caletita - 1.4 km / 0.9 mi
Villa Blanca Reef - 1.4 km / 0.9 mi
Waves of Grace Church - 1.5 km / 0.9 mi
Museo de la Isla de Cozumel - 2 km / 1.2 mi
Cozumel Marine World - 2.1 km / 1.3 mi
San Miguel Church - 2.1 km / 1.3 mi
Central Plaza - 2.1 km / 1.3 mi
Benito Juarez Park - 2.1 km / 1.3 mi
"Benito Juarez" Municipal Market - 2.2 km / 1.4 mi
Cozumel Maritime Terminal - 2.3 km / 1.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 4.6 km / 2.9 mi
Cancun Intl. Airport (CUN) - 87.1 km / 54.1 mi

The preferred airport for Cozumel Palace - All-Inclusive is Cancun Intl. Airport (CUN).

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools and a health club.

Business Facilities
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Grab dinner at Bugambilias, a restaurant that specializes in Mexican cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary full breakfast is served daily from 7 AM to 11:30 AM.

Rooms
Treat yourself to a stay in one of the 169 guestrooms, featuring indoor private hot tubs and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

All facilities in Cozumel Palace - All-Inclusive

Swimming Pool

Entertainment Facility

Fitness Center

Common Space

Lobby

Family-friendly Facilities

Kids club
Children pool

Food and Drinks

Poolside bar
Breakfast
Snack bar

Things to Do

Outdoor pool
Entertainment for adults
Marina
Beach umbrella
Spa
Health club
Garden
Beach towel
Beach sun loungers

Connectivity

LAN Internet
Free WiFi

General

Banquet
Terrace

Public Facilities

Coffee shop
Elevator
Smoke-free area
Safety deposit box

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Wedding service
Luggage storage
Porter
24-hour Receptionist
Concierge

Nearby Facilities

Gift shop
Shops
Hair salon
ATM/Banking

Sports and Recreations

Diving
Snorkeling
Game room

Accommodation Policy & General Information in Cozumel Palace - All-Inclusive

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Pets

Pets Not Allowed

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General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Cozumel Palace - All-Inclusive	169
Number of floors in Cozumel Palace - All-Inclusive	5
Another facilities in Cozumel Palace - All-Inclusive	Kids club, Children pool, Poolside bar, Breakfast, Snack bar

Frequently asked question in Cozumel Palace - All-Inclusive

What are available facilities at Cozumel Palace - All-Inclusive?

There are top facilites at Cozumel Palace - All-Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Cozumel Palace - All-Inclusive?

The standard check-in time at Cozumel Palace - All-Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Cozumel Palace - All-Inclusive provide breakfast?

Yes, Cozumel Palace - All-Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Cozumel Palace - All-Inclusive

Cozumel Palace - All-Inclusive has a 4.5-star rating.

How many floors does Cozumel Palace - All-Inclusive have?

Cozumel Palace - All-Inclusive has 5.

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More Reviews from Other Guests in Cozumel Palace - All-Inclusive

Overall Ratings & Reviews Cozumel Palace - All-Inclusive

Other sources (1,002)

9.2

Exceptional

From 1,002 reviews

Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

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Traveler Reviews Cozumel Palace - All-Inclusive

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Top reviews

Michael

Family

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Conveniently located to the ferry terminal and great scuba diving. Hotel was nice, food was good, and the resort is gig enough to have a variety of food options but not too huge. What prevents me from giving it a higher recommendation was the lack of staff support in solving a transportation problem. We booked a $250 hotel transfer from the Cozumel Palace to the Cancun airport…and the driver did not show up. The hotel said it was a 3rd party so not their issue, but would not remove the hotel charge. Very frustrating end to what was otherwise a good stay.

Deky

with Children

10.0

/10

Reviewed 13 week(s) ago

David

with Partner

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

My new wife and I went to Cozumel Palace for our honeymoon in June of 2026, and overall we had a good experience. The reason why I can't give the resort 5 stars is because of the aggressive timeshare pitch ("vacation club" seems to be the latest euphemism for this) in the lobby that you're required to aggressively rebut right after checking in when you're exhausted from traveling, and there's a more gentle timeshare pitch at the very end that left us with a bad taste in our mouths. The aggressive timeshare salespeople are by far the worst thing about traveling to Mexico and we may not go back because of it; most American travelers HATE aggressive timeshare pitches! However, the pros far outweigh the cons at Cozumel Palace. We wanted a small, relaxing resort with good food and a great view and that's what we got, so we're happy we went there for our honeymoon. They gave us lots of honeymoon perks and we used the resort credits on a romantic beach surf & turf dinner with an excellent violin player. Be warned that this is not a party place and it does not have a beach, so if you're looking for those things then Cozumel Palace isn't for you. It was just what we were looking for though.

Ann

with Children

10.0

/10

Reviewed 16 week(s) ago

Paradise

Melissa

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Staff was very service oriented. Food was very good for an all-inclusive.

Dawn

with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

If i had more stars to review the Hotel I would give 10 out of 10 So beautiful

Alex

with Partner

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Great, friendly staff

Bryan

with Children

10.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Excellent hotel. Fantastic food. Nice excursions. Relaxing environment with beautiful pool overlooking the sea. Great entertainment. Very safe and welcoming. Spa was very comforting. Staff were extremely helpful and supportive.

Number of reviews per page

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Exterior 4 Cozumel Palace - All-Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.