What do past guests say about Suites Amanecer by Casa del Sótano?

Suites Amanecer by Casa del Sótano is well-known for its Room Comfort, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Suites Amanecer by Casa del Sótano

Name: Suites Amanecer by Casa del Sótano
Address: 414b Calle de Tinoco y Palacios, Oaxaca de Juárez, Estado de Oaxaca, Mexico, 68000, 414b Calle de Tinoco y Palacios, Estado de Oaxaca, 68000, Mexico
Rating: 9.4

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9.4

Exceptional

19 reviews

What Guests Say About Their Stay

Amos

10.0

/ 10

The room was amazing. The staff was super helpful. We will stay there again.

Priscila

10.0

/ 10

Our stay was amazing. Comfortable. Easy access to restaurants. Staff was wonderful.

Mark A.

10.0

/ 10

The hotel is beautiful. Walking distance to restaurants and shopping. The staff is awesome! Fernando at the front desk was very helpful. He recommended restaurants and helped us reserve our taxis. Yvonne at the restaurant was very nice and pleasant to talk to in the mornings. We will definitely come back!

In the Area

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414b Calle de Tinoco y Palacios, Oaxaca de Juárez, Estado de Oaxaca, Mexico, 68000

Main Facilities

24-Hour Front Desk

WiFi

Staying at Suites Amanecer by Casa del Sótano is a good choice when you are visiting Oaxaca de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Suites Amanecer by Casa del Sótano

414b Calle de Tinoco y Palacios, Oaxaca de Juárez, Estado de Oaxaca, Mexico, 68000

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General
Near Church of Santo Domingo de Guzmán

Location
Located in Oaxaca (Oaxaca Centro), Suites Amanecer by Casa del Sótano is a 4-minute walk from Santo Domingo Square and 6 minutes by foot from Oaxaca Ethnobotanical Garden. This hotel is 0.4 mi (0.6 km) from Oaxaca Cathedral and 0.6 mi (0.9 km) from Zócalo.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Belber Jimenez Museum - 0.2 km / 0.1 mi
Manuel Alvarez Bravo Photography Center - 0.3 km / 0.2 mi
Santo Domingo Square - 0.3 km / 0.2 mi
Rufino Tamayo Museum - 0.3 km / 0.2 mi
Oaxaca Regional Museum - 0.4 km / 0.2 mi
San Felipe Neri Temple - 0.4 km / 0.2 mi
Andador de Macedonia Alcala - 0.4 km / 0.2 mi
House of Juarez Museum - 0.4 km / 0.3 mi
Museum of Oaxacan Culture - 0.4 km / 0.3 mi
Graphic Arts Institute of Oaxaca - 0.4 km / 0.3 mi
Oaxaca Ethnobotanical Garden - 0.5 km / 0.3 mi
Panuelito Garden - 0.5 km / 0.3 mi
Quetzalli Gallery - 0.5 km / 0.3 mi
Museum of Oaxacan Painters - 0.6 km / 0.4 mi
Museo de las Culturas de Oaxaca - 0.6 km / 0.4 mi

The preferred airport for Suites Amanecer by Casa del Sótano is Oaxaca Intl. Airport - 9 km / 5.6 mi

Facilities
Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. Additional features at this hotel include complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a bus station shuttle.

Dining
Enjoy a satisfying meal at Raíces Terraza serving guests of Suites Amanecer by Casa del Sótano. English breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.

Rooms
Stay in one of 4 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include complimentary bottled water, housekeeping is provided daily, and irons/ironing boards can be requested.

All facilities in Suites Amanecer by Casa del Sótano

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Lobby

Things to Do

Romantic proposal packages
Outdoor facilities
Health club
Garden
Spa

Food and Drinks

Vegetarian meal
Breakfast

Connectivity

Free WiFi

General

Parking
Rooftop terrace

Accessibilty

Disabled access friendly

Public Facilities

Smoke-free area
Safety deposit box

Hotel Services

Luggage storage
Express check-out
24-hour Receptionist
Concierge

Accommodation Policy & General Information in Suites Amanecer by Casa del Sótano

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, This property offers transfers from the bus station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed

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General Information

Popular Facilities	24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - 23:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Suites Amanecer by Casa del Sótano	4
Another facilities in Suites Amanecer by Casa del Sótano	Romantic proposal packages, Outdoor facilities, Health club, Garden, Spa

Frequently asked question in Suites Amanecer by Casa del Sótano

What are available facilities at Suites Amanecer by Casa del Sótano?

There are top facilites at Suites Amanecer by Casa del Sótano such as 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Suites Amanecer by Casa del Sótano?

The standard check-in time at Suites Amanecer by Casa del Sótano is starting from 15:00 - 23:30 while the latest check-out time is at Before 11:00

Does Suites Amanecer by Casa del Sótano provide breakfast?

Yes, Suites Amanecer by Casa del Sótano provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Suites Amanecer by Casa del Sótano

Suites Amanecer by Casa del Sótano has a 3.0-star rating.

How many rooms are available at Suites Amanecer by Casa del Sótano

Suites Amanecer by Casa del Sótano has 4.

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More Reviews from Other Guests in Suites Amanecer by Casa del Sótano

Overall Ratings & Reviews Suites Amanecer by Casa del Sótano

Other sources (19)

9.4

Exceptional

From 19 reviews

Cleanliness

9.0

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews Suites Amanecer by Casa del Sótano

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Top reviews

Michael Daniel

with Partner

8.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

The room was lovely and very clean when we got there but housekeeping never came so we had to go to front desk to grab new towels etc Also, we stayed in the panoramic suite with the little pool. It would have been nice if they left any kind of information on how the jets worked and maybe a little net to clean the debris out. Mostly just leaves and what not from the surrounding trees.

Amos

Business Family

10.0

/10

Reviewed 41 week(s) ago

Expedia Group verified review

The room was amazing. The staff was super helpful. We will stay there again.

Priscila

10.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

Our stay was amazing. Comfortable. Easy access to restaurants. Staff was wonderful.

Mark A.

Leisure with Partner

10.0

/10

Reviewed 58 week(s) ago

We stayed in one of the property's premium suites, and it was by far the highlight of our visit. The room was spacious—larger than it appears in photos—with stunning wraparound views and a firm, comfortable bed. Unfortunately, the private outdoor bathtub was not well-maintained and felt too unclean to use. A few important notes: the suite opens directly onto a terrace, which requires guests to secure themselves inside with a padlock at night—a potential concern for those prioritizing safety. The room’s proximity to the hot tub is convenient and offers privacy at night, but like much of the property, it lacked cleanliness. We encountered bugs in the tub daily, and it didn’t appear to be regularly cleaned or maintained. The rest of the hotel left a lot to be desired. Restaurant and bar hours were extremely limited, spa services were hard to arrange (we couldn’t find anyone to assist), and staff presence was minimal. Beyond the front desk, hospitality was noticeably lacking. While our suite was a standout, it’s worth noting that another guest in our party stayed in a smaller room located in the basement—it was dark and far less appealing. Room choice here seems to make all the difference.

Charlotte

10.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

I stayed 2 nights in two different rooms. Both were good experiences but I really recommend the Design Studio Suite. It had a plunger tub on the patio with an INCREDIBLE view of the city and the Santo Domingo Guzman. It is also located right beside the jacuzzi so I ran a cold bath on my patio and then would go back and forth between hot and cold. Very peaceful and quiet hotel, located near great dining options including some Michelin restaurants. The staff were very nice and helpful. You can WhatsApp them questions. Good wifi. Really recommend this place!

PEDRO

Leisure with Partner

10.0

/10

Reviewed 82 week(s) ago

Un hotel muy comodo, habitaciónes amplias y limpias. Ubicado en zona céntrica

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.