What do past guests say about Hotel Casa del Sótano?

Hotel Casa del Sótano is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Casa del Sótano

Name: Hotel Casa del Sótano
Address: Tinoco y Palacios 414, Col. Centro, Oaxaca de Juárez, Estado de Oaxaca, Mexico, 68000, Tinoco y Palacios 414, Col. Centro, Estado de Oaxaca, 68000, Mexico
Rating: 9

Inn

9.0

/10

Exceptional

1,001 reviews

What Guests Say About Their Stay

UBALDO

10.0

/ 10

We love this place, due to the location. The ambiance, the staff and the atmosphere. Everyone is very welcoming, friendly and courteous.

Alejandro

10.0

/ 10

The staff is attentive and the rooms are comfortable. I think it was a good deal in terms of value for money. The hotel is very well located. I would definetely stay here again.

Renz Marion

10.0

/ 10

Good breakfast. Very close to all of centro. Rooftop is great for morning exercise.

In the Area

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Tinoco y Palacios 414, Col. Centro, Oaxaca de Juárez, Estado de Oaxaca, Mexico, 68000

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Staying at Hotel Casa del Sótano is a good choice when you are visiting Oaxaca de Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Hotel Casa del Sótano

Tinoco y Palacios 414, Col. Centro, Oaxaca de Juárez, Estado de Oaxaca, Mexico, 68000

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Discover More About Hotel Casa del Sótano

Location

Staying at Hotel Casa del Sótano is a good choice when you are visiting Oaxaca de Juárez.

About Hotel Casa del Sótano

The accommodation’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Casa del Sótano exclusively for you.

Hotel Casa del Sótano is a accommodation with great comfort and excellent service according to most accommodation's guests.

With all facilities offered, Hotel Casa del Sótano is the right place to stay.

All facilities in Hotel Casa del Sótano

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box

Hotel Services

Luggage storage
Express check-out
24-hour Receptionist
Concierge

Things to Do

Romantic proposal packages
Garden
Spa

General

Parking
Terrace

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accessibilty

Accessible parking

Nearby Facilities

Souvenir shop

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Hotel Casa del Sótano

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for English breakfast: approximately MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 23:30

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 15:00 - 23:30 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Casa del Sótano	25
Another facilities in Hotel Casa del Sótano	Others, Smoke-free area, Safety deposit box, Luggage storage, Express check-out

Frequently asked question in Hotel Casa del Sótano

What are available facilities at Hotel Casa del Sótano?

There are top facilites at Hotel Casa del Sótano such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Casa del Sótano?

The standard check-in time at Hotel Casa del Sótano is starting from 15:00 - 23:30 while the latest check-out time is at Before 11:00

Does Hotel Casa del Sótano provide breakfast?

Yes, Hotel Casa del Sótano provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Casa del Sótano

Hotel Casa del Sótano has a 3.5-star rating.

How many rooms are available at Hotel Casa del Sótano

Hotel Casa del Sótano has 25.

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More Reviews from Other Guests in Hotel Casa del Sótano

Overall Ratings & Reviews Hotel Casa del Sótano

Other sources (1,001)

9.0

Exceptional

From 1,001 reviews

Cleanliness

9.0

Room Comfort

8.4

Service and Facilites

9.0

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Traveler Reviews Hotel Casa del Sótano

Number of reviews per page

Top reviews

Melissa

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful stay, staff were great, would return again!

UBALDO

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

We love this place, due to the location. The ambiance, the staff and the atmosphere. Everyone is very welcoming, friendly and courteous.

Michael

Leisure Family

8.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. Nice staff great location.

Alejandro

Friends and Family

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

The staff is attentive and the rooms are comfortable. I think it was a good deal in terms of value for money. The hotel is very well located. I would definetely stay here again.

Renz Marion

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Good breakfast. Very close to all of centro. Rooftop is great for morning exercise.

LOUIE

Leisure with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

My room bed was stiff not comfortable at all, one pillow per person, I couldn’t sleep for 3 nights. Other than that, the place was beautiful and very courteous staff.

Sheila

Friends and Family

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Very little interest from staff at front desk- water for showers, ants, one towel each person, top floor beautiful, basic rooms - VERY basic-

Miguel

Leisure with Partner

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

My wife and I had a wonderful stay at this hotel. It perfectly captured the local culture, making our experience feel more connected to the city. The staff was incredibly friendly and accommodating, even letting us check in early, which we really appreciated. We also had breakfast at the hotel, and it was delicious – a great start to our day. Overall, it was a pleasant and relaxing stay. Highly recommend!

Ana

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

We loved the location, walking distance to restaurants, stores, and el centro. Staff members were very nice and friendly. Room space was nice, only bathroom in our room was very small. We would recommend this place for sure!🌟🌟🌟🌟

Ben

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great views from the restaurant and jacuzzi deck. Room was comfortable and clean. Neat building.

Sunny

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Very central and convenient with great staff! Recommended!

Juan

Friends and Family

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Amazing staff! Walking distance to everything in the city. We’ll definitely be back

Joseph

Leisure with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Fernando was da man, though! Great staff up and down and a lovely place to stay.

Maya

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Staff were very nice and almost everyone was very helpful. the rooms were clean but the Lightning was dim- I asked one of the girls at the front desk if a lightbulb could be put in the lamp over the sink but she was not helpful- she asked me if the bathroom had a light and did not say anything else. A woman needs light to put on make-up a man needs more light to shave. Walking to the rooms down below did not have proper lighting either. It was in a great location thank you

Rosa Maria

Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Evethibg was good !!

Ray

Business and Leisure with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

The room was out of this world 🌎 amazing beautiful, the view stood out with great staff and cleanness. And Oaxaca is so amazing beautiful tourists place i recommend and especially this gorgeous hotel casa de sótano

Joseph

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Easy check-in courteous staff and a great restaurant!

Morgan

8.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

The hotel was beautiful and the pool in the room was a really nice addition. The staff were great and very friendly and helpful. The location was also great for food, bars, shops, the town etc My only couple of comments for improvement would be that the room could have done with a little more attention to the finish and it was a little dark. It could have done with another light. It was also noisy in the morning, if you are a light sleeper it may not be the one for you.

Cecilia

Leisure Family

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Everything was good !!

Wellington Michael

Leisure Family

6.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The hotel location was perfect , safe and quiet , just one thing , Room cleanliness, from towels to bedsheets. If they had been on better condition, the place would have gotten 5 stars

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