Hotel Chi Ibal Hu Cancun

Hotels
4.8
/10
Poor
144 reviews

What Guests Say About Their Stay

Alain
10.0
/ 10
The hotel was very clean and the service outstanding. The hotel is a simple place, no fluff, perfect for an overnight stay.
In the Area
See Map
C. 35 Nte. 63, Benito Juárez, Estado de Quintana Roo, Mexico, 77513

Main Facilities

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24-hour Receptionist
Hotel Chi Ibal Hu Cancun is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Chi Ibal Hu Cancun

C. 35 Nte. 63, Benito Juárez, Estado de Quintana Roo, Mexico, 77513
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Discover More About Hotel Chi Ibal Hu Cancun

Location


Hotel Chi Ibal Hu Cancun is located in area / city Benito Juárez.

About Hotel Chi Ibal Hu Cancun

Hotel Chi Ibal Hu Cancun is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Chi Ibal Hu Cancun is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Hotel Chi Ibal Hu Cancun

Others Hotel Chi Ibal Hu Cancun
Others

Hotel Services

  • Tours
  • 24-hour Receptionist
  • Concierge

Connectivity

  • Free WiFi

General

  • Smoking area

Public Facilities

  • Others

Accommodation Policy & General Information in Hotel Chi Ibal Hu Cancun

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Available rooms at Hotel Chi Ibal Hu Cancun
22
Another facilities in Hotel Chi Ibal Hu Cancun
Tours, 24-hour Receptionist, Concierge, Free WiFi, Smoking area

Frequently asked question in Hotel Chi Ibal Hu Cancun

What is normal check-in & check-out time at Hotel Chi Ibal Hu Cancun?
The standard check-in time at Hotel Chi Ibal Hu Cancun is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel Chi Ibal Hu Cancun
Hotel Chi Ibal Hu Cancun has a 2.0-star rating.
How many rooms are available at Hotel Chi Ibal Hu Cancun
Hotel Chi Ibal Hu Cancun has 22.

More Reviews from Other Guests in Hotel Chi Ibal Hu Cancun

4.8
Poor
From 144 reviews
Cleanliness

4.4

Room Comfort

5.4

Service and Facilites

5.6

Sort by
Most Relevant
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Traveler Reviews Hotel Chi Ibal Hu Cancun

Number of reviews per page
20
40
Top reviews
Jesus Guillermo
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

water and lights went out and they didn’t have a ETA. So had to bird bath before leave so I can catch my flights
Grant
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

You get what you pay for… just pay more. You can find a nice hotel for $50 a night. Don’t stay here.
mario
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The property was in deplorable condition and look nothing like the photos provided
Paul
2.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Our stay was scheduled for 2 nights but lasted approx 45min. Hopeing hotels.com will make It right with a full refund. Walked into the room grabbed the A/C remote to turn on some air and it was covered in ants. Then I noticed ants on the shelf the remote was on and they were scattering. Then I Inspected the room and noticed there were no pillows and ants crawling on the bed. Walked into the bathroom and it appeared like the toilet hadn’t been flushed from someone previously, attempted to flush it and the toilet was broken. I went back down to the lobby to tell the desk worker about the issues and request a refund, he said I needed to reach out to Expedia. Then I reached out to hotels.com on the online chat because my phone does not work internationally, about the issue and they attempted to contact the property which had no luck even though the receptionist was laying on the couch in the lobby. As I stood in the room(because was to grossed out, to touch anything, by the amount of ants everywhere). Needless to say they just credited me $25 of one cash (or what ever it’s called) for the nights and I was on my own to find a room for the night. Keep in mind this is now 1am in downtown Cancun.
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Rocky
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Staff are nice.
James
icon-Leisure
Leisure
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Do Not Stay Here. Really terrible
Maria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Old hotel , no elevator,no handicap accessible , small twin beds ,no working Ac unit , garbage and dead plants outside ,only showered,but left to get a better hotel in a hood safe area
Vivia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Did not like the smell air smell nasty
Vivia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita
Vivia
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Shops are nearby
Alain
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

The hotel was very clean and the service outstanding. The hotel is a simple place, no fluff, perfect for an overnight stay.
Jerome
icon-Leisure
Leisure
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Bugs, dirty, no hot water, 1 towel half used shampoo was not at the Beach as advertised and changed Hotels 2 days prior to checkout, therefore want my money back.
benjamin
icon-Leisure
Leisure
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Thé picture in the add is far from reality. The place is in super bad shape. Even the towel that I got had several holes, I could pass my hand thru the towel. There was mold and smelled humidity. thought it was a joke but cameras never showed up so it was real crap.
Luz
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The place was nothing compared to the pictures. The toilet was dirty, it even had pubic hair and pee around the seat. The door didn’t latch well.. The only counter in the room was extremely dirty and almost falling off the wall. There were cracks on the floors and the sink had broken tiles. The only window in the bathroom was broken. There was a lot of graffiti outside of the hotel as well as garbage everywhere. The only good thing I can say that is that guy at the reception was super nice and friendly.
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Paul
icon-Leisure
Leisure
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Staff was friendly but this was the absolute worst place I’ve ever stayed. Nothing like the photos. Stained sheets, pillow cases, and towels… someone wiped boogers all over the walls…
Florencia
2.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Nothing to do with the pictures that they show in the web site. It was full of ants and dirty!
Margarita
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

This was the worst experience I ever had. The hotel was closed when we arrived. We have to wait about 30 minutes outside the door and the neighborhood is not one of the safest. There was ants on the bed so we couldn't even sleep on the bed. The bed sheets were dirty and there was no blankets at all. We try to use the shower and a centipede came out of the drain. We didn't use it anymore since we were afraid more bugs would come out of it. The walls were all dirty and what looked like blood stains. There was blood in one of the garbage can as well. The door did not close properly. Etc. We couldn't even sleep at all. The only reason we didn't leave was because i couldn't get another hotel room right away but we did leave in the morning. Horrible experience!!!!
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alicia
icon-Leisure
Leisure
2.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them
Read More
Cindy
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Dirty place unsafe room door you can't sleep thinking on your security
Manuel
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40

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Others 4 Hotel Chi Ibal Hu Cancun

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
4.8
Poor
From 144 reviews
Cleanliness

4.4

Room Comfort

5.4

Service and Facilites

5.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Chi Ibal Hu Cancun

Number of reviews per page
20
40
Top reviews
Jesus Guillermo
icon-Leisure
Leisure
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

water and lights went out and they didn’t have a ETA. So had to bird bath before leave so I can catch my flights
Grant
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

You get what you pay for… just pay more. You can find a nice hotel for $50 a night. Don’t stay here.
mario
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The property was in deplorable condition and look nothing like the photos provided
Paul
2.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Our stay was scheduled for 2 nights but lasted approx 45min. Hopeing hotels.com will make It right with a full refund. Walked into the room grabbed the A/C remote to turn on some air and it was covered in ants. Then I noticed ants on the shelf the remote was on and they were scattering. Then I Inspected the room and noticed there were no pillows and ants crawling on the bed. Walked into the bathroom and it appeared like the toilet hadn’t been flushed from someone previously, attempted to flush it and the toilet was broken. I went back down to the lobby to tell the desk worker about the issues and request a refund, he said I needed to reach out to Expedia. Then I reached out to hotels.com on the online chat because my phone does not work internationally, about the issue and they attempted to contact the property which had no luck even though the receptionist was laying on the couch in the lobby. As I stood in the room(because was to grossed out, to touch anything, by the amount of ants everywhere). Needless to say they just credited me $25 of one cash (or what ever it’s called) for the nights and I was on my own to find a room for the night. Keep in mind this is now 1am in downtown Cancun.
Read More
Rocky
6.0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

Staff are nice.
James
icon-Leisure
Leisure
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Do Not Stay Here. Really terrible
Maria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Old hotel , no elevator,no handicap accessible , small twin beds ,no working Ac unit , garbage and dead plants outside ,only showered,but left to get a better hotel in a hood safe area
Vivia
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Did not like the smell air smell nasty
Vivia
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

It has sewage drainage issues.the smell was making me ill. The staff was helpful especially Roy he got ita
Vivia
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Shops are nearby
Alain
10.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

The hotel was very clean and the service outstanding. The hotel is a simple place, no fluff, perfect for an overnight stay.
Jerome
icon-Leisure
Leisure
2.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Bugs, dirty, no hot water, 1 towel half used shampoo was not at the Beach as advertised and changed Hotels 2 days prior to checkout, therefore want my money back.
benjamin
icon-Leisure
Leisure
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Thé picture in the add is far from reality. The place is in super bad shape. Even the towel that I got had several holes, I could pass my hand thru the towel. There was mold and smelled humidity. thought it was a joke but cameras never showed up so it was real crap.
Luz
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

The place was nothing compared to the pictures. The toilet was dirty, it even had pubic hair and pee around the seat. The door didn’t latch well.. The only counter in the room was extremely dirty and almost falling off the wall. There were cracks on the floors and the sink had broken tiles. The only window in the bathroom was broken. There was a lot of graffiti outside of the hotel as well as garbage everywhere. The only good thing I can say that is that guy at the reception was super nice and friendly.
Read More
Paul
icon-Leisure
Leisure
2.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

Staff was friendly but this was the absolute worst place I’ve ever stayed. Nothing like the photos. Stained sheets, pillow cases, and towels… someone wiped boogers all over the walls…
Florencia
2.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Nothing to do with the pictures that they show in the web site. It was full of ants and dirty!
Margarita
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

This was the worst experience I ever had. The hotel was closed when we arrived. We have to wait about 30 minutes outside the door and the neighborhood is not one of the safest. There was ants on the bed so we couldn't even sleep on the bed. The bed sheets were dirty and there was no blankets at all. We try to use the shower and a centipede came out of the drain. We didn't use it anymore since we were afraid more bugs would come out of it. The walls were all dirty and what looked like blood stains. There was blood in one of the garbage can as well. The door did not close properly. Etc. We couldn't even sleep at all. The only reason we didn't leave was because i couldn't get another hotel room right away but we did leave in the morning. Horrible experience!!!!
Read More
alicia
icon-Leisure
Leisure
2.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

This was the worst hotel I have ever seen. Firstly, the place looked nothing like the advertisement. The cover picture for this place was a beach view, instead I got a brick wall as a view, and was about 5 miles from the coast. The walls and curtains were all stained, as were the sheets, I assume from the previous guest There were insects everywhere. The bed was incredibly uncomfortable, and one was broken The area felt very sketchy/unsafe The air conditioning barely worked There was no toilet seat or paper The shower and taps were unclean and mould There were numerous tiles missing in the bathroom The door to the room was not secure And finally one of the staff was incredibly sexually inappropriate with me (a 31yo women travelling alone) I stayed here for around 3 hours, which was spent looking for a nicer hotel in a safer area Do not believe the adverts. This place is straight out of nightmares and frankly Expedia should be checking these places before promoting them
Read More
Cindy
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

Dirty place unsafe room door you can't sleep thinking on your security
Manuel
8.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

Good
Number of reviews per page
20
40