Hotel Plaza de Oro

Hotels
9.0
/10
Exceptional
271 reviews

What Guests Say About Their Stay

Enrique
10.0
/ 10
Good! But the menu could be better! Also, food was cold Menudo was good! please keep it!
Florisol
10.0
/ 10
The pool is the best part. I traveled with my family. The front desk needs to be more friendly with customers. I didn't like the way they talk to us.
Jorge
10.0
/ 10
El personal es muy amable,el hotel esta muy bien ubicado y las instalaciones estan en buenas condiciones !
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In the Area
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Av Hidalgo 461, Poniente, Monterrey, Estado de Nuevo León, Mexico, 64000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Plaza de Oro is a good choice when you are visiting Monterrey. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Plaza de Oro

Av Hidalgo 461, Poniente, Monterrey, Estado de Nuevo León, Mexico, 64000
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Discover More About Hotel Plaza de Oro

Location


Staying at Hotel Plaza de Oro is a good choice when you are visiting Monterrey.

About Hotel Plaza de Oro

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Plaza de Oro exclusively for you.

Hotel Plaza de Oro is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Plaza de Oro is the right place to stay.

All facilities in Hotel Plaza de Oro

Others Hotel Plaza de Oro
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast
  • Bar

General

  • Banquet
  • Parking

Business Facilities

  • Meeting facilities
  • Business center

Things to Do

  • Indoor pool

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Plaza de Oro

Important Note
  • Fee for buffet breakfast: approximately MXN 100 to 250 for adults, and MXN 100 to 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Plaza de Oro
53
Another facilities in Hotel Plaza de Oro
Others, Smoke-free area, Safety deposit box, Breakfast, Bar

Frequently asked question in Hotel Plaza de Oro

What are available facilities at Hotel Plaza de Oro?
There are top facilites at Hotel Plaza de Oro such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Plaza de Oro?
The standard check-in time at Hotel Plaza de Oro is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel Plaza de Oro provide breakfast?
Yes, Hotel Plaza de Oro provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Plaza de Oro
Hotel Plaza de Oro has a 3.5-star rating.
How many rooms are available at Hotel Plaza de Oro
Hotel Plaza de Oro has 53.
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More Reviews from Other Guests in Hotel Plaza de Oro

9.0
Exceptional
From 271 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Hotel Plaza de Oro

Number of reviews per page
20
40
Top reviews
Enrique
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good! But the menu could be better! Also, food was cold Menudo was good! please keep it!
Erika
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mesera de la noche mejorar su servicio
Enrique
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Service at restaurant poor, not well organized!
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Primera vez que nos hospedamos en este hotel. Y nos encanto.
David
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The
Florisol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The pool is the best part. I traveled with my family. The front desk needs to be more friendly with customers. I didn't like the way they talk to us.
Pamela
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

They did not provided me with breakfast and the room had a leak, did not fix it!
Daniel
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Un lugar muy bonito, totalmente recomendado
Ulises
icon-Leisure
Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good hotel, quite a walk from the centre and the area around it is not very nice specially at night. Room was clean but noise fron the next room leaks through the connecting doors. The staff was not as nice as they could be but not rude either. I would consider somewhere closer to Macroplaza if you plan on walking most of your trip; if you have a car for your trip then this hotel is good since it has onsite parking.
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Rafael
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

El breakfast no fue lo que dice en expedia
Blanca
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Plaza de Oro doesn’t allow you to have visitors in your room, the front desk girl was so rude; I had planned for a 10 day stay but left after the second day to a different hotel
María Fernanda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Super amables, y cómodos:)
Fabiola
icon-Business
Business
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Esta bien ubicado. Buen servicio.
Jennifer
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The personnel was not courteous at all. They charged me for an additional adult even though I had added the correct number of adults on our reservation. If we didn’t pay, we would forfeit what we had already paid for our reservation. We had to keep asking for towels for three people (just like they charged us) and then they came to clean room and took towels we had just requested. Before we could check out, they had to check room to confirm we hadn’t taken anything. The “free” breakfast included in the room charge is only a plate of fruit and a cookie. Needless to say, we will never stay at this hotel again.
Read More
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

El personal es muy amable,el hotel esta muy bien ubicado y las instalaciones estan en buenas condiciones !
Francisco
icon-Business
Business
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Great service and close to the visa renewal place !!!
Iman
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Well, I saw they are 5 star hotel and pictures looks good , arrived and room was not a 5 star hotel , definitely here is 2-3 star hotel , room booked for two adult and second person arrived in the night and they didn’t let to come at the room and finally solved by coming down and speak with front deck, they couldn’t speak English and that’s the other reason for not giving the great feedback for this property
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SAINADH
icon-Leisure
Leisure
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Staff is really nice.
Carlos
icon-Business with Children
Business with Children
8.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Location
Juan
icon-Leisure
Leisure
8.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Great customer service, good and affordable food, my only complaint was draining issue with the toilet that was addressed but not fully resolved
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Plaza de Oro

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 271 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Plaza de Oro

Number of reviews per page
20
40
Top reviews
Enrique
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good! But the menu could be better! Also, food was cold Menudo was good! please keep it!
Erika
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Mesera de la noche mejorar su servicio
Enrique
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Service at restaurant poor, not well organized!
Cynthia
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Primera vez que nos hospedamos en este hotel. Y nos encanto.
David
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The
Florisol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The pool is the best part. I traveled with my family. The front desk needs to be more friendly with customers. I didn't like the way they talk to us.
Pamela
2.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

They did not provided me with breakfast and the room had a leak, did not fix it!
Daniel
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Un lugar muy bonito, totalmente recomendado
Ulises
icon-Leisure
Leisure
8.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

Good hotel, quite a walk from the centre and the area around it is not very nice specially at night. Room was clean but noise fron the next room leaks through the connecting doors. The staff was not as nice as they could be but not rude either. I would consider somewhere closer to Macroplaza if you plan on walking most of your trip; if you have a car for your trip then this hotel is good since it has onsite parking.
Read More
Rafael
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

El breakfast no fue lo que dice en expedia
Blanca
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Plaza de Oro doesn’t allow you to have visitors in your room, the front desk girl was so rude; I had planned for a 10 day stay but left after the second day to a different hotel
María Fernanda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 93 week(s) ago

Hotels.com verified review

Super amables, y cómodos:)
Fabiola
icon-Business
Business
8.0
/10
Reviewed 138 week(s) ago

Expedia Group verified review

Esta bien ubicado. Buen servicio.
Jennifer
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

The personnel was not courteous at all. They charged me for an additional adult even though I had added the correct number of adults on our reservation. If we didn’t pay, we would forfeit what we had already paid for our reservation. We had to keep asking for towels for three people (just like they charged us) and then they came to clean room and took towels we had just requested. Before we could check out, they had to check room to confirm we hadn’t taken anything. The “free” breakfast included in the room charge is only a plate of fruit and a cookie. Needless to say, we will never stay at this hotel again.
Read More
Jorge
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 164 week(s) ago

Expedia Group verified review

El personal es muy amable,el hotel esta muy bien ubicado y las instalaciones estan en buenas condiciones !
Francisco
icon-Business
Business
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

Great service and close to the visa renewal place !!!
Iman
icon-Business with Friends
Business with Friends
4.0
/10
Reviewed 178 week(s) ago

Expedia Group verified review

Well, I saw they are 5 star hotel and pictures looks good , arrived and room was not a 5 star hotel , definitely here is 2-3 star hotel , room booked for two adult and second person arrived in the night and they didn’t let to come at the room and finally solved by coming down and speak with front deck, they couldn’t speak English and that’s the other reason for not giving the great feedback for this property
Read More
SAINADH
icon-Leisure
Leisure
10.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Staff is really nice.
Carlos
icon-Business with Children
Business with Children
8.0
/10
Reviewed 217 week(s) ago

Expedia Group verified review

Location
Juan
icon-Leisure
Leisure
8.0
/10
Reviewed 223 week(s) ago

Expedia Group verified review

Great customer service, good and affordable food, my only complaint was draining issue with the toilet that was addressed but not fully resolved
Number of reviews per page
20
40